We approached with some trepidation after reading the reviews and, yes, this place is tired, inside and out. Our room (209) was absolutely huge and reasonably clean. The beds were really comfy and I can't remember having a better night's sleep in a hotel. What made it for us was the staff, particularly the two lovely ladies who served breakfast... More

Small poky room stinks of cigarette smoke despite being non smoking very shabby decor and fittings, badly stained ceiling from previous leaks, stained and ripped curtains, tired looking stained bedding, no milk provided with tea and coffee facilities, broken tiles in shower room no bath, flaking paintwork and windows so dirty mouldy window ledges, I could not see the sea... More

The service was excellent. The staff and manager were very friendly and helpful. Very good breakfast. Room was inexpensive and reasonable for the cost. It has the perfect location with great views of the sea and walking distance to the beach and town. We enjoyed our weekend there.

The Salisbury hotel is right on the sea front in Folkestone. Very handy for the shops etc which are a five minute walk away. Plenty of choice of places to eat nearby. The Hotel outside needs a bit of paint etc as it has a slightly run down look and inside could do with a bit of modernisation, but, despite... More

On calling tp pre pay my stay I made a mistake in explaining my booking so repeated my details. The Propriator was rude and snapped, ' I do speak English!' The Hotel itself is not clean, cold and run down and seems too big for the Owners to upkeep. The old baths and showers are grimy and the tiles in... More

Comfortable, clean and moderately priced with helpful friendly staff willing to go above and beyond to make your stay as pleasant and comforatable as possible, have stayed here many times and will gladly return.

After a prolonged search for a hotel, having been disappointed in our first choice, we walked into this tired looking hotel, feeling despondent, only to be given the best greeting of the day by far from Sharon on Reception. The service was personal, friendly and warm throughout our stay. We were taken aback when told the tariff, as it was... More

This tired hotel has many redeeming features. Front of house customer service excellent, breakfast fabulous, all the staff were friendly and helpful. A very reasonable bar. The bed linen was spotless and crisp, the best laundry yet! The bed was at the end of its life but nonetheless, I did sleep well. Nothing in the room matched, one socket didn't... More

Our room was absolutely freezing, we didn't bring this up as was only an overnight stop, unfortunately our second stay here, not by choice might I add.. We have to stay where the company books. I can see the hotel has character and serious potential but is in dire need of a bit of tlc. The guy on duty when... More