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The Burlington Hotel

3.0 of 5 Earls Avenue, Folkestone CT20 2HR, England
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The Burlington Hotel
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The Burlington Hotel
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435 reviews from our community

Traveler rating
    142
    169
    79
    33
    12
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79
223
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chelmsford, United Kingdom
1 review
5 of 5 stars NEW

We enjoyed our stay here. The room was really clean and spacious, the staff were friendly and it was a priviledge to watch the restaurant Manager work in such a professional manner. The breakfast was delicious. Would definately recommend this hotel

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Maidstone, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Beautiful hotel , we stayed in one of the newly decorated hotel rooms they are really nice we had a four poster bed and the decor is modern and classy... We also had a full English breakfast the next morning which was very good. Would recommend this hotel to everyone know .

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The website does not do this hotel justice,bigger and grander than expected and the sea right on the doorstep!Our room was beautiful and exceptionally clean. The staff were polite and welcoming but a special mention for the restaurant manager who gave outstanding friendly service.Our only regret is only booking for two nights.

Was this review helpful? Yes 2
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for your review and glad to hear that the hotel and service exceeded your expectations. I am pleased that you had a great stay with us and thank you for your mention of our restaurant Manager. I hope to see you again in the future. Yours sincerely More 

Austria
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent a great week at this lovely hotel in Folkestone and I really felt that the staff went totally out of their way to make sure everything was first class. From the delicious cooked breakfasts to dining in style in the evening, it was truly a week to remember. Especially their vanilla icecream! The hotel has a fantastic position... More 

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BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Many thanks for your kind review and pleased to hear that you enjoyed all aspects of your stay with us, and thank you for mentioning our team of staff. You will be interested to know that the ice cream is a local product called Taywell from Gouhurst in Kent, as part of our comittment to use as many... More 

Cambridge, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My finance and I stayed here overnight on valentines day. We booked the valentines package and upgraded so we could have a superior room. Unfortunately we did not get what we were promised and were sorely disappointed as this was a special treat before we get married. The duty manager was very helpful and when we got home we emailed... More 

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BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for your review and pleased to hear that you had a great dinner on Valentines night. Sorry for the wrong room type allocated to you on this occasion for which I renew my sincere apologies. This has been resolved to your satisfaction following your email and I look forward to welcoming you again in the future.... More 

Kent
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We weren't hotel guests but the restaurant (Bay Tree Grill) doesn't seem to be listed separately for reviews. Maybe someone could get a listing created? The restaurant is in the lower floor of the hotel, so no panoramic views. Tables are laid out at a good spacing so you don't feel as though every one can hear your conversation. The... More 

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BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for writing a review and glad to hear that you enjoyed your dinner on Valentines night. The reason why the Bay Tree Grill is not listed separately is because it is only open to hotel residents, except on a couple of special occasions like Christmas day or Valentines. We hope to re-open the restaurant to non-residents... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Me and my wife went to the Burlington Hotel for valentines night, we had a fantastic meal in the restaurant and was waited on by very professional friendly staff, room was lovely and clean and bed was comfortable, the hotel is a beautiful grand Victorian building being lovingly restored. Very reasonably priced, would definitely go back. Thanks to the staff... More 

Was this review helpful? Yes 1
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for your review and your special mention regarding dinner for which all our restaurant team thank you. I am delighted to hear that you had a great experience staying over Valentines night and I look forward to welcoming you again soon. Yours sincerely More 

London, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here one night while waiting for an early Eurotunnel shuttle. Very nice comfortable room, didn't try breakfast because we left too early. Couldn't fault it for a quick overnight stay. Was good value too compared to other chain hotel nearby and only 15 mins drive to the shuttle check in.

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BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Many thanks for leaving a review and glad to hear that your stay ticked all the boxes. I hope to welcome you again in the future. Yours sincerely More 

Ilford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here over the last weekend through a red letter day present. Arrived at 7:45pm and were desperate to eat on arrival. The restaurant downstairs sat us down at 8pm at short notice and even though the lights and heating tripped out during the meal it didn't spoil it for us. The food was excellent with 3 courses for £25.... More 

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BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for writing a review. I am pleased to hear that you enjoyed your stay and dinner at the Burlington. Please note that, should you prefer a larger room in the future, upgrading to a Superior room is available at a small extra charge to enjoy a larger, more spacious room, most with seaviews. I look forward... More 

Warwick
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We visited the hotel for one night as we were visiting the area. The staff were friendly . Our room was basic and clean . The only complaint we would have would be the our towel rail in the bathroom was very loose and also there was a old tea stain down one of the cups . We didn't have... More 

Was this review helpful? Yes 1
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for your review and constructive comments which have been passed to our housekeeping & maintenance team to be addressed. I hope to see you again at the Burlington, why not return in Summer to enjoy the award winning beach & coastal park as well as the many festivals and explore the Creative Quater with its artists... More 

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Additional Information about The Burlington Hotel

Address: Earls Avenue, Folkestone CT20 2HR, England
Location: United Kingdom > England > Kent > Folkestone
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Burlington Hotel 3*
Number of rooms: 63
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Also Known As:
Burlington Hotel Folkestone
The Burlington Hotel Folkestone, Kent, UK

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