after leaving knowsley early hours monday morning we got to the hotel about 12pm 1st prob was the steps for people like my self and my mum and dad i managed to get up them just but after getting to the desk saying is this the only way in we may have trouble can i canc are stay i got... More

We were very disappointed and also quite alarmed by our stay. One of the lifts was not fully working. We found our floor was not accessible from the lift (we had to work that one out) and we had to walk our cases up to a garrett room which was swelteringly hot. The television was switched on in a closed... More

I stayed here with my wife last weekend to attend a wedding reception at the hotel next door. We were pleased with our room ( 238 ) which was very clean, and the bathroom which was obviously new. Although using hot and cold at the same time on the shower mixer caused a banging noise. Other than that it was... More

We stayed at the Burlington for one night and were very pleased with our experience. The hotel is located very close to the seafront with views of the sea and the building is lovely with lots of period features. Our standard double room was beautifully furnished and the bathroom was larger than average. We had a queen size bed that... More

On first look the hotel looks interesting - the room was well decorated. We booked the 'luxury' room, however it seemed just like a normal double room. The bed was terribly hard and uncomfortable. We complained to reception in the morning and they offered to put blankets under the sheets to make it more comfortable - this turned out to... More

Stayed one night after booking last minute. Hotel staff are very friendly and helpful. Hotel is in need of some TLC. Although the room was clean and comfortable it was rather underwhelming. Breakfast was fine, staff in the restaurant were excellent. There was a wedding party on the night we stayed, and when we were coming back to the hotel... More

We stayed here for two nights and were very impressed with the standard of the room and the friendliness of staff. The room was a little on the small side but decorated elegantly as was the bathroom. I couldn't find fault with this place and given the reasonable price I thought the stay was good value and would return.

Extremely friendly staff, fantastic for dogs - the beds provided for them were better than the ones we brought ourselves! Lovely, elegant part of town. Yes, a little 'tired', but that added to the charm for us. Breakfast started too late for our 7.15 am departure for the Eurotunnel, but still worth the money for a comfortable night's rest. Only... More

The Hotel was a little dated and in need of a refurb. The staff were very friendly and helpful. Food was ok. Room was a little dusty but this was sorted the following day without complaint. Unfortunately, hot water ran out 2 days in a row.