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The Burlington Hotel

Certificate of Excellence
Earls Avenue, Folkestone CT20 2HR, England
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The Burlington Hotel
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494 Reviews from our TripAdvisor Community

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Traveler rating
    157
    197
    92
    35
    13
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256
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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    (494)
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    (129)
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    (120)
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Wrexham County, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here in early July as an accommodation base for a family wedding. Rather like Folkestone itself this hotel is tired and in need of a makeover. Our room was OK but stuffy and poorly ventilated. Also the room next door was being refurbished which caused us some disturbance. We only ate breakfast at the hotel and it was... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

Lovely stay, staff were very efficient and lovely Rooms were very clean Excellent location Easy to locate Situated in the ideal place for shopping and walks along the coast. Highly recommended Would definitely recommend.

Was this review helpful? Yes
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We (2 adults, 2 small children) stayed in this hotel for one week, for holidays. We were very happy: the place was clean, the staff was very friendly, the food was excellent, the room was pleasant and had a wonderful view. The hotel has character and is located in a very nice neighborhood.

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Crowborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We live a couple of hours away and decided that to spoil ourselves we would go away for the night and chose the Burlington Hotel. What a choice. The hotel is situated in a nice, peaceful area which still retains the feel of the Edwardian era and strolling along the prom (literally 60 seconds walk away) was magical with magnificent... More 

Was this review helpful? Yes 1
BURL-GM, Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for writing a review and pleased to hear that you had a great stay at the Burlington. I look forward to welcoming you again soon. Best regards More 

Chatham, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is fantastic, the staff are amazing...the Burlington hosted our wedding which went without a hitch, we would like to say a special thank you to Heidi our wedding coordinator, she is fantastic at her job and is an asset to the hotel. Thank you to the management and staff , you are all brilliant !! Carl and Tanya... More 

Was this review helpful? Yes
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for your review and I would like to take this opportunity to renew my sincere congratulations to both of you. Thank you for your mention about our team and especially Heidi, who works hard to ensure your big day is a success. I look forward to welcoming you again soon, maybe for Valentines or your first... More 

Ross-on-Wye, United Kingdom
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Burlington Hotel the evening before we went to Belgium (see my other reviews on this trip) in July 2015 and have to say, what a lovely way to start your journey. The room we stayed in was a Superior Double room that had recently been refurbished to a really good standard. The colours... More 

Was this review helpful? Yes 1
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Many thanks for your kind review and glad to hear that you enjoyed your stay with us. Apologies for the problem using the wifi as it is normally very fast and reliable. I hope to see you again at the Burlington in the future. Yours sincerely More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A classic style hotel of the area. Comfortable clean rooms, friendly and helpful staff and a 30second walk to the water. Staff were friendly, honest and very pleasant. We enquired about parking on-premises and were told the exact truth. There is approx. 8 parks within the grounds but plenty of parking on the streets surrounding the hotel. The hotel and... More 

Was this review helpful? Yes 1
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for your review and pleased to hear that you had a great stay with us and nothing was much trouble. I look forward to welcoming you again soon. Best regards More 

Gravesend, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I usually stay in hotels that are 4 star or above so I need to be objective rather than over critical. The hotel is situated in a quiet, rather grand area of Folkestone and just a 100 yards from The Leas and all its cliff top walks. The exterior is impressive and typical of other Victorian buildings in the locality,... More 

Was this review helpful? Yes 4
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guest, Thank you for your review and glad to hear that you enjoyed a comfortable stay with us. You will be pleased to know that the hotel is undergoing major refurbishment including public areas and the restaurant as well. Thank you for your constructive criticism regarding the service, which I have brought to the attention of our restaurant manager... More 

London, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just got back from a couple of nights at this hotel. The staff were friendly and helpful and the room very nice. We were in room 5 which is near the reception so a little noisy from other guests, but otherwise fine. The hotel is a beautiful old building a few minutes from the coast, although it's a much longer... More 

Was this review helpful? Yes 1
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for leaving a review and glad to hear that you enjoyed your stay at the Burlington. Please note that we offer a Bed & Breakfast rate which is better value when booking directly with us. I look forward to welcoming you again in the future. Yours sincerely More 

Vejle, Denmark
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a family room with 4 beds, which was spacious, light, comfortable and clean - close to luxurious! The surroundings and neighbourhood are very nice and and the interior and architecture of the hotel is an attraction in it self. Staff were friendly and the full english breakfast was good as expected. Very nice walk into Folkestone center via the... More 

Was this review helpful? Yes 1
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for your review and pleased to hear that the whole family had a great stay with us. I hope to see you again on your next trip to Folkestone. Yours sincerely More 

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