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The Burlington Hotel

Certificate of Excellence
Earls Avenue, Folkestone CT20 2HR, England
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The Burlington Hotel
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520 Reviews from our TripAdvisor Community

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Traveler rating
    167
    206
    97
    37
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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  • All months
    (520)
  • Mar-May only
    (129)
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    (120)
  • Dec-Feb only
    (83)
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Woking, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just returned from this hotel, we only stayed one night, the room was a little dated but very comfortable and the stay was complimented by the wonderful staff, we did not have breakfast as we were meeting friends elsewhere, but we had a drink in the bar, again a little dated but great staff

Was this review helpful? Yes
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for your review and pleased to hear that you had a good stay with us. You will be pleased to know that the hotel is currently being refurbished with all rooms and public areas renovated to high standards, but still keeping the charm and character of the Victorian building. I look forward to welcoming you again... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Found the hotel a nice pleasent place, all the staff were very friendly and made every effort to ensure guests were satisfied. The room was clean and tidy but the decor was not to my taste, however the hotel is undergoing renovation and other guests felt there rooms were well presented. I would certainly visit again for more than a... More 

Was this review helpful? Yes
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for leaving a review and for your mention regarding our team. I am glad to hear that you enjoyed your stay with us and nothing was much trouble. The hotel is undergoing refurbishment with all rooms being renovated to high standards. I hope to see you again in the future. Best regards More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here again after a friends wedding. We have stayed here a number of times before and always been happy. The rooms have been renovated to a very high standard, and breakfast changed to self service which we preferred because we could chose exactly what we wanted. Highly recommended

Was this review helpful? Yes 1
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for writing a review and glad to hear that you had a great stay with us. I look forward to welcoming you again at the Burlington. Best regards More 

Bishops Stortford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We spent three nights in this very comfortable hotel, the bedroom was large, well furnished with wonderful views of the sea. The Restaurant Manager was faultless, he was very careful with my gluten free diet and went out of his way to ensure that I had no problems. The food was good, particularly the fish and the hotel setting was... More 

Was this review helpful? Yes 1
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Many thanks for writing a review and pleased to hear that you had a great stay with us and nothing was much trouble. Thanks for your mention regarding our restaurant manager, Andrew and his team. I hope to see you again in the future. Best regards More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here Before the. Hotel has lots of character and we stayed in a recently refurbished room and the detail was excellent, even liked the fair trade tea, coffee and sugar, show the hotel cares. Good price, great breakfast. Followed by a walk along the famous Leas

Was this review helpful? Yes 1
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for your review and glad to hear that you enjoyed your stay with us. I look forward to welcoming you again at the Burlington. Best regards More 

Dunoon, United Kingdom
Level Contributor
155 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Took a family room for one night. Reception and social areas are clean and very nice however the room was very tired to say the least, tatty furniture and carpets. Bathroom though was HUGE !! Partial sea view which was nice but no air-con on a very hot summers day/night so slept with the windows open that is until some... More 

Was this review helpful? Yes 2
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for leaving a review. You will be pleased to know that the hotel is currently undergoing full refurbishment including all rooms and public areas, and your room is to be renovated in the near future. Thank you for your mention about our team and we hope to see you again at the Burlington. Yours sincerely More 

Manchester
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Attended a course here all week and received exceptional service throughout our stay. The staff are professional and attentive and Ryan is a super host. The food was excellent. Hotel is in a perfect location especially for the train station and shopping.

Was this review helpful? Yes
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Many thanks for leaving a review and for your compliments regarding our team. We hope to see you again in the future, why not for a leisure break after Summer? I look forward to welcoming you again in the future. Best regards More 

Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at this hotel on 5th June 2015. Due to massive traffic chaos on M25 we did not arrive until after midnight. We were very tired and also very hungry. The night porter was excellent, not only did he check us in, but he also organised something for us to eat. He was litterally a life... More 

Was this review helpful? Yes
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for your review. I pleased to hear that the hotel exceeded your expectations and I would like to thank you for your mention regarding our night receptionist. I look forward to welcoming you again at the Burlington. Best regards More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked a room here with the promise of a luxury room with sea views. Although the room was clean, the decor looked like my grandparents house in the early 80's. There was another hotel in front of this one, so "sea view" was stretching the truth a bit. There was scaffolding all round the windows and builders working from... More 

Was this review helpful? Yes 2
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for leaving a review and sorry for any inconvenience due to the refurbishment. You will be pleased to know that the scaffolding has now been removed and the hotel is currently being renovated to high standards. Should you return to Folkestone in the future, I will be pleased to offer you a complimentary upgrade to one... More 

Maidstone, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent location, good comfortable rooms. next to the Leas great sea views. Hotel staff are very attentive and helpful. Great food too! Town centre is a 10 minute walk away. there is a railway type lift down to the beach - but at the town end.

Was this review helpful? Yes 1
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for writing a review and glad to hear that you enjoyed your stay at the Burlington and nothing was much trouble. Your kind comments have been passed to our team and we hope to see you again in the future. Yours sincerely More 

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