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BEST WESTERN Clifton Hotel

3.0 of 5 The Leas | Clifton Gardens, Folkestone CT20 2EB, England
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BEST WESTERN Clifton Hotel
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208 reviews from our community

Traveler rating
    42
    72
    55
    23
    16
See reviews for
30
89
20
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glasgow, Scotland, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

this hotel is in an excellent position for both cliff walks and the centre of Folkestone. There is parking outside the hotel at a cost of £1 which is also very good. The hotel itself is a little tired and could do with a makeover. the room was very small and the bed even smaller!! There was a funny smell... More 

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London, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment we checked into this hotel all our requests were met with a smil, Customer Service is obviously very high on there managements agenda and we can vouch there team didn't let them down. If you do decide to book make sure you dine at least one evening in there main restaurant as again service 100% Food 110%... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

My family and I booked in last minute for an evening Christmas meal on Christmas Day. Never again. The food was appalling. Every course was sub standard and inedible. The staff were lovely and at times appeared to be embarrassed by what they were serving. Would not go back under any circumstances!!

Was this review helpful? Yes 1
Southampton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 3, 2014

My second time at The Clifton and again I am very satisfied with the room, hotel and service. I love these old Victorian hotels and like most of them, their glory days are behind them, however, the Clifton is certainly a cut above the rest. The rooms are comfy, spacious and clean. Great night's sleep. The hotel staff are very... More 

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Lancs
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 24, 2014

Booked a single room for the first time ever and really wish I hadn't. Room was tiny and was just like old student halls but with more dated furniture. The room and bathroom seemed generally clean although basic and there was an odd musty smell throughout the building. My biggest concern was that the room felt unsafe as it just... More 

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New London, Connecticut
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed November 6, 2014

The hotel was warm and comfortable for an overnight stay. The breakfast was good, the room comfortable, clean and well equipped. It is an older building with uneven stairs and floors. This adds to the character and there is a slight feel of 'faded glory' about the place. The lift worked, but was an adventure! The best part is the... More 

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Hertfordshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 30, 2014

We always enjoy our stay at this hotel. We love the position and had a sea view room at the front of the hotel. The hotel is ideal for visiting the countryside around, especially The White Cliffs of Dover or a day trip to France

Review collected in partnership with Best Western GB

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Essex, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 19, 2014

On arrival we were warmly greeted by a young man on reception and informed that we had been upgraded to a seaview room, this was a pleasant surprise as had stayed previously and had a room overlooking the bar across the road. The room was large with a fantastic view, although the bathroom a little on the small side it... More 

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Additional Information about BEST WESTERN Clifton Hotel

Address: The Leas | Clifton Gardens, Folkestone CT20 2EB, England
Phone Number:
Location: United Kingdom > England > Kent > Folkestone
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Clifton Hotel 3*
Number of rooms: 80
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Also Known As:
Best Western Folkestone
Folkestone Best Western
BEST WESTERN Clifton Hotel Folkestone, Kent, UK

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