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All 9 Folkestone hotels

Holiday Inn Express Folkestone Channel Tunnel

2.5 of 5 Hotel   |   Cheriton High Street, Cheriton Parc, Folkestone CT18 8AN, England
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Holiday Inn Express Folkestone Channel Tunnel
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Ranked #4 of 9 Hotels in Folkestone
A recent review
5 of 5 stars reviewed 4 days ago
helenpace west midlands
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647 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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west midlands
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Loverly friendly clean good sleep in black out room,nice easy axes to ferry,and docks and white cliffs plenty to do,all staff made us really welcome and grandchildren nothing wasn't to much trouble,close to shops too

Was this review helpful? Yes
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Helenpace, I would like to thank you for taking the time to review the Holiday Inn Express, Folkestone - your valued feedback is greatly appreciated. Its fantastic to hear that your stay with us was a restful one and our staff were accommodating to your needs. I shall ensure your positive comments are passed on to our team. I... More

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel in December last year and found the staff to be extremely friendly and accommodating. Room Price was a little high but comparable to nearby hotels and provided a much more comfortable experience. The breakfast was good with a hot and chilled variety. This has quickly become my go to hotel when travelling to and from... More

Was this review helpful? Yes 1
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Manson9, I would like to thank you for taking the time to leave your review of the Holiday Inn Express, Folkestone - your valued feedback is greatly appreciated. I am pleased to note that you found our rooms and breakfast to be up to your expectations and you would chose ourselves as a return stopover. Our prices will fluxuate... More

Bristol, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

This was in fact our third visit here, although we did not arrive until after midnight, the Check In staff member was not over friendly and there certainly was no warm welcome. However the “day receptionist “at Checkout was much more amiable the next morning. The hotel has now been open for six years and is starting to show signs... More

Was this review helpful? Yes 1
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear ccr260243, Many thanks for taking the time to review the Holiday Inn Express, Folkestone - your valued feedback is greatly appreciated. Its fantastic to hear that you are a regular guest and your views have been noted and passed over to our management team. I am pleased to confirm that our reception and breakfast lounge are currently under review... More

York, United Kingdom
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stopped over for one night en route to Channel Tunnel. We were greeted at reception by Anita, who I must say is perhaps the most friendly receptionist I have ever encountered. The duty manager, Stephen, was also frendly, and offered advice about how long it would take to reach the check in gates (7 minutes, no more - he... More

Was this review helpful? Yes 1
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Sharon C, I would like to thank you for taking the time to review the Holiday Inn Express, Folkestone. I am so pleased to note that Stephen and Anita were so helpful during your stay with us, providing accurate directions to the Channel Tunnel. Its great to hear that you were able to take advantage of our early breakfast... More

Cheltenham, United Kingdom
Top Contributor
125 reviews 125 reviews
66 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This budget hotel is an ideal stop over before the Channel Tunnel, being in a very quiet location but just a few minutes drive from the entrance. Also, it has lots of free parking. The reception staff were exceptionally efficient, so check in was very straightforward. We had a large room with a fairly comfortable bed and a functional ensuite.... More

Was this review helpful? Yes 2
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear KWD_11, Many thanks for taking the time to review the Holiday Inn Express, Folkestone. I am so pleased to hear that you enjoyed your stay with us and our staff directed you to a nice local restaurant - its great to hear that you found the service and room provided up to standard and I shall ensure your positive... More

Poole, United Kingdom
Top Contributor
214 reviews 214 reviews
43 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great choice for an overnight stop before using the Channel Tunnel. We got a really warm and genuine welcome from Anita on reception. She asked about our journey from Poole - a small point, but it's rare in my experience for the greeting to be personalised in this way and it was very professional. Rooms are standard, and the restaurant... More

Was this review helpful? Yes 2
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear David W, Many thanks for taking the time to reveiw the Holiday Inn Express, Folkestone - your feedback is greatly appreciated. I am so pleased to hear that Anita assissted you se well throughout your stay and I shall ensure your positive comments are passed over to both Anita and our management team! Once again many thanks for your... More

Scunthorpe
Top Contributor
61 reviews 61 reviews
35 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Its not the most glamorous of hotels but its quiet and restful before you set off across the channel. Neither Folkestone or the tunnel are very far away and the supermarket down the street makes stocking up before your trip an ease.

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Stigroadie, Many thanks for taking the time to review the Holiday Inn Express, Folkestone. I am really pleased to hear the you found the hotel to be quiet and restful allowing you to rejuvinate prior to your futher travels. I very much hope to welcome you back again in the near future. Kind Regards, Sophia Fagan Administrator More

Washington, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed here the night before we travelled to France in the Tunnel. It's perfectly situated and easy to get into Folkestone if you wish. Takes 5 minutes to get to the tunnel. It's nice and clean, rooms and service are what you expect from this chain. We had an issue with water supply but it wasn't the fault of the... More

Was this review helpful? Yes
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear William M, Many thanks for taking the time to review the Holiday Inn Express, Folkestone. I am so pleased to hear that you enjoyed your stay at the hotel and our location was conveinent for your channel crossing. I shall ensure your positive comments regarding the cleanliness of our rooms is passed over to our house keeping team. I... More

wales
Contributor
20 reviews 20 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

a bit hard to find - not their fault but so many trucks parked on the roads waiting for the tunnel trains it was hard to get into the car park! but other than that we could not fault it, brilliant beds, great bathroom and the staff were so nice and helpful, great place to stay - free toothbrush as... More

Was this review helpful? Yes
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear ebobopa, I would like to thank you for taking the time to leave your review of the Holiday Inn Express, Folkestone - your valued feedback is greatly appreciated. I am so pleased to hear that you were impressed with our bedrooms and facilities. I shall ensure that your positive are passed over to our ever grateful team. I very... More

Staffordshire, England
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location for the Channel Tunnel - less than 10 minutes away. Rooms are comfortable and reasonable size. Staff are friendly and efficient. We had a problem with hot water in the shower - we had a key to an alternative room brought to us within 1 minute of us reporting it. Dinner menu is limited and is obviously pre... More

Was this review helpful? Yes
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear SandLH, Many thanks for taking the time to review the Holiday Inn Express, Folkestone - your valued feedback it greatly appreciated. I am so very pleased to hear that you found our staff and services to be up to your expectations and you enjoyed your evening meal with us. I shall ensure your comments are passed on to our... More

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Additional Information about Holiday Inn Express Folkestone Channel Tunnel

Address: Cheriton High Street, Cheriton Parc, Folkestone CT18 8AN, England
Phone Number:
Location: United Kingdom > England > Kent > Folkestone
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Folkestone Channel Tunnel 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Folkestone Holiday Inn Express
Holiday Inn Express Folkestone Channel Tunnel Kent, UK

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