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All 9 Folkestone hotels

Holiday Inn Express Folkestone Channel Tunnel

2.5 of 5 Hotel   |   Cheriton High Street, Cheriton Parc, Folkestone CT18 8AN, England
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Ranked #4 of 9 hotels in Folkestone
A recent review
3 of 5 stars reviewed 3 days ago
Mark P Maidstone
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578 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
Maidstone
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Reasonably sized rooms, nice and clean with the usual amenities. Very limited 'restaurant' menu, by the time we were ready to eat an evening meal (20:30 hrs), they had run out of food, and bizarrely, had a selection of take-away menus or alternative venues/restaurants within 5 mins drive ! Now I appreciate this is an 'express', mainly about the location... More

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GMHIEXFOLKESTONE, General Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Guest Thank you for taking the time to leave your feedback, I was delighted to read your positive remarks regarding our staff and amenities. Please accept my apologies for any shortfall with our food offering, I am however pleased to announce we have just launched our new menu, I do hope you will return and try it. I have... More

Stockport
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

To be honest, the Holiday Inn Express would not have been my first choice of hotel but, booking quite late at a busy time of year, there wasn't a great deal of choice. However, I came away very pleasantly surprised, and if I visit the area again in future this hotel will certainly be one of the first I look... More

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Midsomer Norton, United Kingdom
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here a year ago on our way to the continent and liked it so much that it became our first choice when holidaying this year. The hotel is so convenient for the tunnel, close to the motorway but manages to let you relax as well. The staff on both occasions were excellent. We ate in the restaurant -... More

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Bridgend, United Kingdom
Top Contributor
81 reviews 81 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights whilst visiting Lydden Hill race circuit, which is 20 minutes away. The hotel is very near to the Channel Tunnel terminal and is very clean and modern. The rooms were good with nice showers and tea and coffee making facilities. The breakfast was pretty basic but did have sausages, beans and scrambled egg as well... More

Was this review helpful? Yes 1
Zurich, Switzerland
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Travelling from Switzerland we recently stayed here for 2 single nights on our way to and from Scotland. Arriving late on both occasions we were met by the friendly face 'Taffy'....he helped us check in and solved our key problems without a problem serving us a well needed glass of wine. Thank You!!!! The room was a decent size and... More

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Carmarthen
Contributor
15 reviews 15 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night before catching euro tunnel. Nothing to comment on here. Good polite staff, good hotel and good location just five minutes drive from the euro tunnel terminal. Breakfast was good but could open a bit earlier.

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Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Standard Double room at a good rate through booking.com for late arrival (after 9pm) with an early morning tunnel crossing awaiting us. Usual great standard. Decent enough sized room, all very clean, all very efficient and the staff were great. It was relaxed and friendly, the bar is a welcome addition and maximum use of the ground floor communal area... More

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Debcati, I am so very grateful that you have taken the time to write such a positive reveiw about the Holiday Inn Express, Folkestone. We really appreciate your kind comments and I shall ensure our team are made aware of your review. We hope to welcome you on a return visit when you are next in the area. Kindest... More

Nottingham
Contributor
20 reviews 20 reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

If you want a cheap no frills stay prior to going through the Eurotunnel then this is your place. Staff are friendly enough and efficient too. It's 10 minutes away from the tunnel even in rush hour. Other than that it's not bad and it's not exceptional. It ticks the box....

Was this review helpful? Yes 1
GMHIEXFOLKESTONE, General Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Guest Thank you for your review. I was happy to note you took advantage of our great location and had a good stay. We look forward to seeing you again in the future. Kind Regards Gavin Ethridge General Manager More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not the best, although very handy. Food below average, Room average Staff average Decor average Nothing special here and probably over priced for what it is. False promises made over overnight parking so colleague couldn't leave his car after we were assured he could. Not the best, I would say the only good thing was I had a nights sleep... More

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GMHIEXFOLKESTONE, General Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Guest Thank you for taking the time and effort to leave a review on line. As you correctly mentioned our location is perfect for using the tunnel, I was however disappointed to mote your comment about false promises. Our hotel has ample car parking spaces and I was vexed to read this. I would be grateful if you could... More

Kendal, United Kingdom
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My husband and I arrived at about 8.00pm after a long, hot journey only to be told that they had run out of food much earlier in the day and their delivery people had let them down with the evenings food - opposite the hotel was a huge well known supermarket so we popped over and bought food. Wondered why... More

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GMHIEXFOLKESTONE, General Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Guest Thank you for leaving your feedback on line. I was deeply concerned to learn of your experience and would like to offer you my sincere apologies. I would be most grateful if you could contact me as I would like to resolve your issue and obtain further details and elements of your stay. Please contact me via email... More

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Additional Information about Holiday Inn Express Folkestone Channel Tunnel

Address: Cheriton High Street, Cheriton Parc, Folkestone CT18 8AN, England
Phone Number:
Location: United Kingdom > England > Kent > Folkestone
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Folkestone Channel Tunnel 2.5*
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Also Known As:
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Folkestone Holiday Inn Express
Holiday Inn Express Folkestone Channel Tunnel Kent, UK

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Hotel is situated in a prominent position alongside the M20 motorway and the hotel has ease of access to all main national and international transport links. The hotel is adjacent to the Eurotunnel Channel Tunnel terminal which provides regular services to continental Europe. Junction 12 is within a few minutes drive facilitating connection to the national motorway network, the major airports and greater London. Paris and Brussels only 35 minutes. ... more   less 
Number of rooms
100

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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