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All 9 Folkestone hotels

Holiday Inn Express Folkestone Channel Tunnel

2.5 of 5 Hotel   |   Cheriton High Street, Cheriton Parc, Folkestone CT18 8AN, England
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Holiday Inn Express Folkestone Channel Tunnel
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Ranked #4 of 9 Hotels in Folkestone
A recent review
3 of 5 stars reviewed 1 week ago
Chrismogs Swansea, United Kingdom
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692 reviews from our community

Traveler rating
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    144
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Swansea, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Used as a overnight stop before Belgium. Will pay for room other side next time. Basic clean but uncomfortable and breakfast is too basic. Sausage scrambled eggs and toast in a machine that either came out white or burnt. But free wifi and close to Tesco for wine. Use friends and family discount code and stay away from £60 a... More 

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Chrismogs, Many thanks for the time taken to review the Holiday Inn Express, Folkestone. I am pleased to hear that you found our facilities to be cleanly. However, I am naturally disappointed to learn of you dissatisfaction with our breakfast offering. I am pleased to inform you that our breakfast offering is regularly reviewed and I hope that if... More 

Top Contributor
52 reviews 52 reviews
15 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

Early channel crossing, so booked room for the night. Clean room, comfortable bed, good facilities. Friendly staff at reception and free wifi. Close to channel tunnel terminal. Perfect for what I needed. Definitely will book again when crossing again.

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Droesje, I would like to thank you for the time and effort taken to review the Holiday Inn Express, Folkestone. It's so nice to hear that you enjoyed your stay with us and found our facilities to be cleanly and practical for your needs. I very much hope to welcome you back again in the near future. Kindest Regards,... More 

Thirsk, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

On arrival our room was very cold...When we went to the bar,they had run out of draught beer both Stella and Becks..Another couple were allocated our room...they entered our room whilst we were in..with the electronic key..Could have been very embarrassing and not at all secure.This should not be allowed to happen. Did'nt get a satisfactory answer from the front... More 

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Trader247, I would like to thank you for the time and effort taken to review the Holiday Inn Express, Folkestone. I am extremely disappointed to learn of your less than satisfactory stay with us and would like to apologise for the inconvenience caused. As you will see from previous reviews this is a one off isolated incident which I... More 

Oxfordshire, UK
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for a night before getting an early channel tunnel train. The location was great, 5 minutes away from the station. The lady on reception was so friendly and helpful that we felt welcome right away. There were 3 adults and 1 small child in the room so it was tight but fine for 1 night. The sofa... More 

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Katyben, I would like to thank you for the time and effort taken to review the Holiday Inn Express, Folkestone. It's so nice to hear that you enjoyed your stay with us and found our facilities to be cleanly and location practical for your needs. I very much hope to welcome you back again in the near future. Kindest... More 

Ockley, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked 3 rooms for family before setting off for France via Euro-tunnel. Location is its advantage. Comfortable beds/rooms - overpriced mediocre food - disabled parking 2 out of 3 places used by staff, witnessed first hand, but at least we were left one!

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Roger B, I would like to thank you for the time and effort taken to review the Holiday Inn Express, Folkestone - your valued feedback is greatly appreciated. I am so pleased to hear that you found our location convenient and our bedrooms to be up to your expectations. I am of course disappointed to learn of your difficulty... More 

Edinburgh
Top Contributor
58 reviews 58 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One Holiday Inn Express is much the same as any other, so we were surprised that this one appeared so much nicer than some we've been to. It was an overnight stop on the way back from France and it was very busy when we arrived. However, the staff were great and had us checked in with the minimum of... More 

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Greg R, I would like to thank you for the time taken to review the Holiday Inn Express, Folkestone. I am so pleased to hear that you found us to be a cut above other Holiday Inn Express chains that you have visited and our staff proved to be helpful throughout your stay with us. As an Express branded... More 

Yorkshire
Top Contributor
129 reviews 129 reviews
44 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A great overnight stop before catching the train over to France. The staff were very friendly on arrival and the premises quiet so we stayed in for a couple of drinks. Good sleep quality in comfortable beds with crisp linen. The twin room was clean and and well appointed as one comes to expect for this chain. Its hard to... More 

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Bichard, I would like to thank you for the time and effort taken to review the Holiday Inn Express, Folkestone. It's so nice to hear that you enjoyed your stay with us and found our facilities to be cleanly and practical for your needs. I very much hope to welcome you back again in the near future. Kindest Regards,... More 

Top Contributor
117 reviews 117 reviews
25 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Used the hotel for a stay prior to an early departure on the tunnel. Clean, comfortable, functional room. There is a bar but a lack of comfortable seating in the bar area. Finished up sitting at a dining room table. Breakfast was perfectly acceptable. The hotel is situated very close to the tunnel but is a bit out of the... More 

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Andyt2120, Many thanks for the time and effort taken to review the Holiday Inn Express, Folkestone. I am so pleased to hear that you enjoyed a comfortable stay with us and that our breakfast offering lived up to your expectations. I am also pleased to confirm that we are due to undergo a full renovation of our breakfast and... More 

Hayfield, United Kingdom
Top Contributor
53 reviews 53 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I always use this hotel on the way to the Ferry, getting earliest ferry, without having to drive all night. This is exactly what you pay for, free wifi, comfy bed, good facilities, clean, excellent staff. Tonight, because I am writing this from my room, I am travelling for the first time as Mum. Normally I would eat in the... More 

Was this review helpful? Yes
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear SJH42, Many thanks for the time taken to review the Holiday Inn Express, Folkestone - as a returning guest your feedback is really important to us. I am so pleased to hear that you have stayed with us previously and always enjoyed your stop with us before your ferry crossing. I will be sure to pass over your lovely... More 

Province of Perugia, Italy
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night on the twenty night of January 2015 on our way back to Italy via the channel Tunnel as we had a very early start the next day , the staff were very friendly and polite,the rooms were excellent very clean and very warm , we had a lovely meal which can be served in... More 

Was this review helpful? Yes
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Ann D, I would like to thank you for taking the time to review the Holiday Inn Express, Folkestone - your valued feedback is much appreciated. I am so pleased to hear that you enjoyed your stay with us during January and found our staff to be friendly and polite - with an early start I am glad that... More 

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Additional Information about Holiday Inn Express Folkestone Channel Tunnel

Address: Cheriton High Street, Cheriton Parc, Folkestone CT18 8AN, England
Phone Number:
Location: United Kingdom > England > Kent > Folkestone
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Folkestone Channel Tunnel 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Folkestone Holiday Inn Express
Holiday Inn Express Folkestone Channel Tunnel Kent, UK

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