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Holiday Inn Express Folkestone Channel Tunnel

2.5 of 5
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Cheriton High Street, Cheriton Parc, Folkestone CT18 8AN, England
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Holiday Inn Express Folkestone Channel Tunnel
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Ranked #4 of 9 Hotels in Folkestone
A recent review
4 of 5 stars reviewed today
tardis1956 Southampton, United Kingdom
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712 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southampton, United Kingdom
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed today NEW

Stayed before going through the tunnel. Bed comfy, facilities fine and breakfast ok considering refurbishment in progress. Was surprised how quiet it was considering it is right by the motorway. Found an excellent Indian in town too which was a bonus!

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London
Top Contributor
68 reviews 68 reviews
22 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I chose to stay here because of its proximity to the channel tunnel as we were travelling to France. We had an early morning crossing and I wanted a few extra hours in bed rather than driving from home! The rooms are basic but have everything you need. Despite being close to the motorway I didn't notice any noise in... More 

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Bridgend, United Kingdom
Top Contributor
131 reviews 131 reviews
46 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here with a colleague whilst visiting Lydden Hill race circuit which is about 20 minutes away.The hotel is about 5 minutes away from the Channel tunnel. The rooms are a good size with double beds and sofa beds. The bathroom is also a good size with a shower but no bath. Breakfast was good with a few hot... More 

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Warminster, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Did an overnighter for a tunnel crossing the next day. Couldn't be any nearer to the check in. Approx 5 mins only which is great. Plenty of parking at hotel. Room (11) a bit cold despite, theoretically, being able to up the temp of the air con/heating unit to its max. Husband really feels the cold and had to sleep... More 

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London, United Kingdom
Top Contributor
73 reviews 73 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here night before going to France, took approx. 5 minutes to get to the tunnel. Room & en-suite absolutely spotless. Quite basic but with everything you need. Good soundproofing. Breakfast had good selection and was satisfying. Staff were very friendly and helpful. Definitely recommend it.

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear D0llie, Many thanks for taking the time to review the Holiday Inn Express, Folkestone and your positive comments! Its great to learn that you found our room to be cleanly and our breakfast offering to be up to your expectations. I will be sure to pass your kind comments to our management team. I very much hope to welcome... More 

Letchworth, United Kingdom
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived at 4pm and entered the hotel. Staff were really friendly and explained how to use key card and phone in the room. The hotel was really clean and tidy. Our room had fresh bedding, towels and good tea/coffee making facilities. The shower was amazing, really powerful and a great wake up. The only let down for us was the... More 

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear VeggieMandi, I would like to thank you for taking the time and effort to review the Holiday Inn Express, Folkestone. I am so pleased to hear that you enjoyed your most recent stay with us its great that our staff were attentive and provided thorough information for you. Our beds are regularly reviewed so I do hope that we... More 

Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed 2 weeks ago

Booked into the Holiday Inn at the Channel Tunnel as we were attending a concert at Leas Cliff Hall in Folkestone. Having previously stayed at another chain hotel for a night we didnt have high expectations but Holiday Inn were so much better than the other chain. The welcome we received was fantastic and everything was explained. When we go... More 

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Peter D, Many thanks for taking the time to review the Holiday Inn Express, Folkestone. I am so pleased to hear that you feel the service provided was superior to that, that you have previosuly recieved from other hotel chains. I shall be sure to pass your positive comments on to our ever appreciative team! I very much hope... More 

Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked this out of necessity for a friends wedding nearby. I tried to get an early check in for 11.30am, but was unable to (other friends of mine were able to get an early check in an hour late though). I put the bag into their bag drop room for later. After returning at around midnight, the staff were... More 

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear TravellingPom031, Many thanks for taking the time to review the Holiday Inn Express, Folkestone. Im glad to hear that you enjoyed a restful stay with us and the room allocated was quiet as requested. The reason we are unable to guarantee an early check in from 11.30 is due to our check out time being 12.00 midday so we... More 

Staffs
Top Contributor
67 reviews 67 reviews
53 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here as it was convenient off the motorway. It's near to Tesco but not much in the way of anything else nearby. The Tesco had some hot food and petrol station. The hotel has lots of free parking although I can imagine it would get busy. Reception check in smooth and quick. I arrived around 4.30pm I asked about... More 

Was this review helpful? Yes 1
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Bootrek, I would like to thank you for taking the time to review the Holiday Inn Express, Folkestone. I am so pleased to hear that you enjoyed your stay with us and that parking was plentiful and our staff checked you in quickly and efficiently. I would really appreaciate if you could contact myself directly at sales@hiexfolkestone.com so that... More 

Newcastle UK
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Good value. Full of well behaved dogs when we arrived. Hen party having breakfast in PJs next morning. Great (half English) breakfast with scrambled egg, sausage and beans plus fresh croissants. Cheerful attentive staff. Rather small and firm double bed. Vanishingly thin toilet paper.

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear RegHollis, Many thanks for taking the time to review the Holiday Inn Express, Folkestone - your valued feedback is greatly appreciated! I am so pleased to hear that you enjoyed your stay with us and took advantage of our free breakfast offering prior to departure. Please be aware that regluar reviews of our product quality take place to continually... More 

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