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All 9 Folkestone hotels

Holiday Inn Express Folkestone Channel Tunnel

2.5 of 5 Hotel   |   Cheriton High Street, Cheriton Parc, Folkestone CT18 8AN, England
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72%
Ranked #4 of 9 hotels in Folkestone
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
BLADESMAN2013 SHEFFIELD
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525 people have reviewed this hotel

Traveler rating
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    98
    35
    18
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149
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
SHEFFIELD
Contributor
20 reviews 20 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have stayed at this hotel many times as it is a great location for the Channel Tunnel, the tunnels terminal is about 5 mins away by car, there is a Tessco just up the road so you can fill your car with petrol before you head for the Tunnel, the hotel has quite a big carpark and there is... More

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worthing
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The location of this hotel is ideal for an overnight stay before a channel crossing, the staff were all friendly and helpful. We were advised to book a time for an evening meal as it gets very crowded. Arriving in the small eating area at 7.15 we found lots of free tables, the order for soup took half an hour... More

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Truro, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We had limited choice due to driving to Alps with our dog for the first time and did wonder if the rooms allocated to dog owners, might be scruffier, with slight whiff of dog (much as I love them!) However, room was as shown on website, clean, comfortable and functional (no doggy smell) Quick and friendly check in - ideal... More

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GMHIEXFOLKESTONE, General Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear CharlotteCampbell, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express Folkestone. I’m so pleased to hear that you enjoyed your stay and the hotel was of a suitable location for the Channel Tunnel, and our pet friendly rooms met your expectations. I look forward to welcoming you back to... More

Wales
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here after. Long delays from france re the lorry dispute Enjoyed stay and breakfast was very good and adequate Perhaps more disabled parking could be made as manager had to place his vehicle in disabled space to stop able bodied people from illegal parking

Review collected in partnership with Easytobook.com

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GMHIEXFOLKESTONE, General Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Mumbles3, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express Folkestone. I’m so pleased to hear that you enjoyed your stay at the hotel and your enjoyed our free breakfast. Thank you for your feedback regarding the parking this is something I will be looking into. I look forward... More

Lincoln, United Kingdom
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked hotel for early get away on tunnel. Plenty car parking spaces, efficient reception. Rooms spacious and clean. Comfy bed, exceptional en suite. Coffee making facilities. Bar facilities, but not atmospheric, tv too loud with football. Breakfast served early, and ok with plenty of self service choices. Served its purpose well, no more than 5 minutes from tunnel check in.... More

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GMHIEXFOLKESTONE, General Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear SheilaC, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express Folkestone. I’m so pleased to hear that you enjoyed your stay at the hotel. Thank you for your feedback regarding the Pet Charge of £15.00, this is for an additional deep clean of our pet rooms to ensure the... More

Rugby, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

We arrived late afternoon the day before travelling via the Eurotunnel. Went to our room which was clean and functional as expected given the price. The issues started when we went to get something to eat. There was a rather abrupt (rude) female manager who told us that there is only chef and that we would have over an hour... More

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GMHIEXFOLKESTONE, General Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dar CatherineM, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Folkestone, Please accept my sincere apologies that we did not live up to your expectations on this occasion. Your feedback is very important to us to help us establish what is important to our guests and helps us improve our... More

Bassoues, France
Top Contributor
73 reviews 73 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stopped here, to have a quick start the next morning for the channel tunnel. The hotel has very helpful staff, it was clean and is a very convenient stop over and has the bonus of a 24 hour Tesco's supermarket very close to it, if you need to stock up on UK goodies at the last moment. But there... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Gale L, Thank you for taking the time to provide feedback on your stay. It is unfortunate the food selections prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Oxford, United Kingdom
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I had a 2 night business stay here. The staff were all warm and friendly and the room comfortable. I'd love to see a few more veggie options on the menu but what I did eat was well cooked. Breakfast was good, the area it's served in is a little cramped and I was unfortunate enough to be following behind... More

Was this review helpful? Yes 1
GMHIEXFOLKESTONE, General Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Harveynoburn Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express Folkestone. I’m so pleased to hear that you enjoyed your stay at the hotel and the team were helpful. Thank you for your feedback regarding the dinner menu, we are changing our menu in May and hopefully on your... More

Pembrokeshire
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked this hotel as it's right next to the Tunnel and offered a very good advance booking rate. Was the very pleasantly surprised to find a smart, well-maintained building with professional friendly staff. Very comfortable room, remarkable for the price. As we left before six a.m. when breakfast service begins we were given breakfast-in-a-bag and take-out coffee and tea was... More

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GMHIEXFOLKESTONE, General Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Westalian_9 Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express Folkestone. I’m so pleased to hear that you enjoyed your stay and the hotel was of a suitable location for the Channel Tunnel, I look forward to welcoming you back to the hotel when you are next in the... More

Rainham Kent
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I booked this for me and the wife to have a 1 night break. Looking forward to the rest we were kindly welcomed to the hotel by the very friendly staff. We went to the room and we liked the lay out together with it being clean. Evening arrived and the extractor fan in the bathroom would not turn off.... More

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GMHIEXFOLKESTONE, General Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Steve61975, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Folkestone, Please accept my sincere apologies that we did not live up to your expectations on this occasion. Your feedback is very important to us to help us establish what is important to our guests and helps us improve our... More

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Additional Information about Holiday Inn Express Folkestone Channel Tunnel

Also Known As:
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Holiday Inn Express Folkestone Channel Tunnel Hotel
Holiday Inn Express Folkestone
Folkestone Holiday Inn Express
Folkestone Holiday Inn
Holiday Inn Express Folkestone Channel Tunnel Kent, UK
Address: Cheriton High Street, Cheriton Parc, Folkestone CT18 8AN, England
Phone Number:
Location: United Kingdom > England > Kent > Folkestone
Amenities:
Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #4 of 9 hotels in Folkestone
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Folkestone Channel Tunnel 2.5*
Official Description (provided by the hotel):
The Hotel is situated in a prominent position alongside the M20 motorway and the hotel has ease of access to all main national and international transport links. The hotel is adjacent to the Eurotunnel Channel Tunnel terminal which provides regular services to continental Europe. Junction 12 is within a few minutes drive facilitating connection to the national motorway network, the major airports and greater London. Paris and Brussels only 35 minutes. ... more   less 
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