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All 9 Folkestone hotels

Holiday Inn Express Folkestone Channel Tunnel

2.5 of 5 Hotel   |   Cheriton High Street, Cheriton Parc, Folkestone CT18 8AN, England
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Ranked #4 of 9 Hotels in Folkestone
A recent review
4 of 5 stars reviewed yesterday
Gail S Oakham, United Kingdom
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668 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oakham, United Kingdom
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here because of it's easy access to the Eurotunnel. Rooms are basic, but clean, comfortable and quiet. Breakfast was included and was basic but fine. We ate here, but not their food - the staff have menus from local take-aways who will deliver and the hotel will supply the plate and cutlery, so we had an excellent curry... More 

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Tynemouth , England, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

the staff here were very pleasant but the hotel itself was a bit shabby. the 'lounge/bar' area which was in reception was really run down the chairs were dirty and falling to bits. Big holes in the arms of the chairs etc. However the rest of it was clean. the rooms were okay for a quick o/n stay, basic Chunnel... More 

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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW

Right by the motorway but a good quiet nights sleep in the usual type room. The standard breakfast is dreadful and we went to the nearby tesco for decent fruit afterwards. Didnt eat dinner in the hotel as very limited choice and expensive.

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Glasgow, United Kingdom
Top Contributor
124 reviews 124 reviews
79 hotel reviews
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel was good location and easy to find. It was perfect for Dover ferry crossing. The room was big and fairly decent standard. The bed was very comfortable. some of the ledges in the room were very dirty as if they had not been cleaned in months. As others have said the room was cool when we went in. We... More 

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Manchester, United Kingdom
Top Contributor
66 reviews 66 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel is much of a muchness for this hotel group but that's not a criticism. Perfectly located for getting on the Channel Tunnel. The bar / restaurant is rather basic and more for a very quick visit than a sit down, relax and decent meal. They do offer a very limited menu, more akin to a quick snack than steak... More 

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March, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

After being allocated a room only to find the key card wouldn't open the door, the Chef?? was extremely helpful and tried everything to get the door open but failed so we were given a different room. We thought it was cold and turned the heating up while we went out for a meal. When we got back it was... More 

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London
Top Contributor
62 reviews 62 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

On arrival greeted by a friendly and welcoming receptionist and given our rooms quickly and without fuss. Our family rooms were on the 1st floor and were clean comfortable and had a clean and functional bathroom and toilet. Heating is provided by a air con unit set by a control by the door. (Heating control not easy to read and... More 

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear iprodrick, I would like to thank you for taking the time to review the Holiday Inn Express, Folkestone - your valued feedback is greatly appreciated. I am so pleased to hear that you found the rate selected good value for money and that our bedroom facilities lived up to your expectations. I will be sure to pass over your... More 

Warwick, United Kingdom
Top Contributor
207 reviews 207 reviews
47 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy to find, visible from the motorway although satnav did try to take us to an estate behind the hotel!. Friendly and efficient meet and greet, room was clean, warm, well equipped with comfortable bed, bathroom OK,. For breakfast there a good choice of cooked food and cereals etc and a very efficient toaster!!!. Then just a few minutes drive... More 

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear J w, Many thanks for taking the time and effort to review the Holiday Inn Express, Folkestone. Its fabulous to hear that you enjoyed your stay with us and we were easy to locate. I will be sure to pass on your positive comments to our managment team. I very much hope to welcome you back again in the... More 

Zurich, Switzerland
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

Plus point: very affordable, so that's why rating of two stars. Long list of negatives: small rooms, small beds with wobbly soft mattresses , dirty shower cubicle with soap scum in grouting and a filthy rim, lime scale on taps and questionable spots on door posts, carpet extensively stained. Breakfast tasteless. Whole experience very disappointing.

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear FunkyFiorella, I would like to thank you for the time taken to leave your review of the Holiday Inn Express, Folkestone. I am naturally disappointed to learn of your overall experiance and would appreciate if you could contact myself directly at sales@hiexfolkestone.com with the room number allocated so that I can investigate and resolve any issues. I look forward... More 

Doncaster, United Kingdom
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Stopped over for one night on way to France, for the price could not fault, Friendly helpful receptionist staff, breakfast basic but ample for what we needed,easy to find and convenient for the Tunnel, The heating inn the room was struggling to keep the room warm on the cold night we were there.Room large enough and clean. Would stop again... More 

Was this review helpful? Yes
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Timesy, Many thanks for taking the time to review the Holiday Inn Express, Folkestone. I am so pleased to hear that you found us to be good value for money and our staff and breakfast offering proved to be up to your expectations. We are currently having our Air-con units serviced and hope that this will rectify any heating... More 

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Additional Information about Holiday Inn Express Folkestone Channel Tunnel

Address: Cheriton High Street, Cheriton Parc, Folkestone CT18 8AN, England
Phone Number:
Location: United Kingdom > England > Kent > Folkestone
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Folkestone Channel Tunnel 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Folkestone Holiday Inn Express
Holiday Inn Express Folkestone Channel Tunnel Kent, UK

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