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Holiday Inn Express Folkestone Channel Tunnel

2.5 of 5
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Cheriton High Street, Cheriton Parc, Folkestone CT18 8AN, England
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Holiday Inn Express Folkestone Channel Tunnel
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Ranked #4 of 9 Hotels in Folkestone
A recent review
5 of 5 stars reviewed yesterday
Dan M
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725 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Visited Sunday 18th may for the night as a stop over before heading to euro tunnel to drive to Paris. Receptionist was very pleasant and made us feel very welcome. Room was comfortable and bathroom area was clean and modern. Euro tunnel is a five minute drive which was perfect for us. Free wifi at hotel with a tesco fuel... More 

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Belper, England, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

All I can say is that there are no faults with this hotel. We used it last year and didn't have to think about using it again. Very welcoming and super efficient, breakfast was ready for us at 5.15 to take away.

Was this review helpful? Yes 1
Leeds, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is easy to find with good parking and is an excellent stop-over for the tunnel. The room was ok, nothing special and the bed seemed quite small. Not very impressed with the breakfast. Staff were very nice and helpful, they organised a take away for us on the night as there aren't many places to eat in the... More 

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Eileen R, I would like to thank you for the time taken to review the Holiday Inn Express, Folkestone. I am so pleased to hear that our staff proved to be helpful throughout your stay with us but of course disappointed to learn that our breakfast was unsatisfactory for you. I will be sure to pass this on to... More 

Cheshire
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently well modernised with some good extra touches eg choice of soft or firm pillows, safety light in bathroom. Friendly staff & great breakfast. Secure parking. TV didn't work but otherwise an excellent stay. V easy reach of tunnel.

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Simonstad, Many thanks for taking the time to review the Holiday Inn Express, Folkestone. I am so pleased to hear that you enjoyed your most recent stay with us and found our staff to be friendly and our breakfast to be sufficient for your needs. I very much hope to welcome you back again in the near future. Kind... More 

Global traveller
Top Contributor
104 reviews 104 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a place to rest while you wait for your trip across the Channel. Nothing fancy, nothing special, just a place to rest. The staff are very helpful though and the local fish and chips are memorable.

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Phil_the_flamingo, I would like to thank you for taking the time to review the Holiday Inn Express, Folkestone. I am so pleased to hear that you most recent stay with us was up to your expectations and our staff proved to be helpful. I very much hope to welcome you back again when you are next crossing the channel.... More 

Southend-on-Sea, United Kingdom
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel smart and efficient. Our room was clean and just what you need for an overnight stay. As we were leaving before 6am, they packed us a cold breakfast, crossiant, etc. Easy parking and free luggage trolley to assist to your room. So convenient to Channel Tunnel, five minutes and your check in.

Was this review helpful? Yes
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear bowdlerb, I would like to thank you for the time taken to review the Holiday Inn Express, Folkestone - your valued feedback is greatly appreciated. I am so pleased to learn that you enjoyed your most recent stay with us and found that we had just what you required for a comfortable overnight stop with us. I will be... More 

Billericay, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here due to its closeness to the Channel Tunnel. The room was ok apart from several mildew marks on shower area tiles. The breakfast was very poor, with tasteless sausages and watery beans and not a rasher of bacon in site. We have stayed in Holiday Inn Express before and always been happy with the breakfast, but this... More 

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Wayne C, Many thanks for taking the time to review the Holiday Inn Express, Folkestone. I am pleased to hear that our proximity to the tunnel proved useful for you. I am of course disappointed to learn of your disatisfaction with our breakfast offering, I am however, pleased to confirm that this is reviewed regularly and I very much... More 

Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked for a one night stop over before heading to France. The hotel was excellent for this level of accommodation with the rooms, staff and food all exceeding expectations. We would definitely use again. The stand out was the friendliness of the staff.

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Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear SuffolkFive, I would like to thank you for taking the time and effort to review the Holiday Inn Express, Folkestone. I am so pleased to hear that our staff, facilities and food selection was above your expectations and you enjoyed a restful stay with us. I will be sure to pass your postivie comments to our managment team. I... More 

Salisbury
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not too sure at first about staying at a Holiday Inn but were pleasantly surprised. Only recently built so that probably explains why the room and bathroom were tastefully modern. Everything very clean and the beds comfy. Breakfast was perhaps a little limited but seemed to be sourced locally and was freshly cooked.

Was this review helpful? Yes
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear MoonrakerSalisbury, Many thanks for the time taken to review the Holiday Inn Express, your valued feedback is greatly appreciated. I am so pleased to hear that you were pleasently suprised with our hotel and enjoyed a comfortable stay with us. Also, I can confirm that regular reviews of our breakfast offering do take place, so I very much hope... More 

wales
Top Contributor
79 reviews 79 reviews
73 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here at both ends of a French touring holiday and found it to be very convenient for both Le Shuttle and Dover ferries. Receptionist was very helpful in recommending local restaurants. The rooms were basic but very comfortable and the breakfasts were more than adequate. Would have no hesitation in staying here again.

Was this review helpful? Yes
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Walter Wales, I would like to thank you for the time taken to review the Holiday Inn Express, Folkestone. I am so pleased to hear that you enjoyed your stay with us and found our staff to be helpful. I very much hope to welcome you back again in the near future. Kindest Regards, Sophia Fagan Administrator More 

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