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Comfort Hotel London Luton

1 Mill Street, Luton LU1 2NA, England
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Comfort Hotel London Luton
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Comfort Hotel London Luton
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137 reviews from our community

Traveler rating
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    28
    31
    45
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18
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Carlisle, United Kingdom
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Dirty room, battered, un kept, lousy staff, noisy- about as bad as it gets ! Comfort inn, 3 star never! More like 0 star & hell hotel even at £10 a night this is disgraceful. Do not stay here if you value your life or enjoyment- terrible I write a lot of reviews on here, but this hotel honestly deserves... More 

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LHGManagement, General Manager at Comfort Hotel London Luton, responded to this review

Dear Guest, Thank you for posting your recent review on tripadvisor following your stay. We truly value the opinions of our customers and I am sorry to hear that we did not meet your expectations on this occasion. Your comments have been duly noted, and we shall endeavour to rectify any aspects of our service that did not meet your... More 

Warminster, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Convenient for visiting the family. Clean and comfortable room. Only draw back was other people! Some were moving about up in the early hours, perhaps to catch flights? They were very noisy, banging doors and talking loudly - woke us up. Apart from that the train sounds might be a bit off putting. Drinks available at a very reasonable rate... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This place is s dump. It smells, the rooms are dirty and the furniture is 20 years out of date. I would suggest that you would better sleeping in your car in a lay-by.. The pictures on the "hotel's" website are very misleading.

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LHGManagement, General Manager at Comfort Hotel London Luton, responded to this review

Dear Guest, Thank you for posting your recent review on tripadvisor following your stay. We truly value the opinions of our customers and I am sorry to hear that we did not meet your expectations on this occasion. It is your comments that are "misleading" and quite frankly not true, and not the pictures on our website, which are accurate... More 

Travelers are raving about these Luton hotels

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here the night before flying out from Luton Airport. Staff are very welcoming and helpful. The hotel is beautiful, the rooms are lovely inside, great value for money. The location is great and hotel is very easy to find, placed so close to the train station, very easy access to get where you want. Free wifi and free on... More 

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Dublin, Ireland
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 24, 2015

Good location, free parking, clean comfortable and great free Wifi reception. Only drawback was the close proximity to the railway line but that didn't disturb me anyway. The bathroom was huge and was of a high standard and very modern.

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Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 21, 2015 via mobile

Stayed the night before flying from London Luton, easy to find hotel. Staff were very friendly and always willing to help extra thank you to the lady working last night who helped us when we got lost late at night! (Rang hotel & she provided directions). Room was very big and spacious, 3 beds which were relatively comfortable, tea coffee... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 19, 2015

We stayed here from 16th to 19th april. We took a double executive room. I would recomend this hotel. Against a lot of negative feedbacks i saw on trip advisor, i found the room to be as described on the site. Room warm and clean, with all the necessary necessities, friendly staff, and a well sized parking area. The location... More 

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed April 19, 2015

The rom was large with a lovely bed, room was mostly clean apart from a smell in the bathroom when we first arrived. Shower was nice but didn't quite get hot enough for my liking. Staff were lovely, overall we had a lovely stay.

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Greater London, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 7, 2015

Oh MY GOD!!! This has to be by far the most shocking place I have been to. I was amazed with the reviews It couldn't be that bad I ASSUMED!! Wiring sticking out Ceiling was hanging in corners .......... Bathroom smelt! This is the type of place you would be if you were desperate to shut down!!

Was this review helpful? Yes 2
LHGManagement, General Manager at Comfort Hotel London Luton, responded to this review

Dear Guest, Thank you for posting your recent review on tripadvisor following your stay. We truly value the opinions of our customers and I am sorry to hear that we did not meet your expectations on this occasion. Our hotel is undergoing a minor renovation programme, and hence we apologise that you had to witness some unsightly works. As our... More 

Luton, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 31, 2015

Made my booking on line and then spoke to one of the team at the hotel about my partner checking in as I would be late. After emails back and forward it was finally sorted. So my partner turns up to check in to be told that he couldn't,they asked fir the card that was booked on in which they... More 

Was this review helpful? Yes
LHGManagement, General Manager at Comfort Hotel London Luton, responded to this review

Dear Guest, Thank you for posting your recent review on tripadvisor following your stay. We truly value the opinions of our customers and I am sorry to hear that we did not meet your expectations on this occasion. Our hotel is undergoing a minor renovation programme, and hence we apologise that you had to witness some unsightly works. All of... More 

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