Arrived Saturday evening in a coach group of 53 age group 40 - 80 & 3 children. Having 2 adults & 2 child problem No: 1 Children floor 3, adults floor 1. Manager Malikah went to ask if the adjourning room who "swop" which they did. Staff said booking should have stated next door or nearby??? Sorry but party of... More

This hotel is not cheap for the quality of their installation. It is a quite noisy in the room. The restaurant has not good quality food, however is not very expensive. They don't have gym, spa or other, but they charge s they have. Wifi is good and free. Nothing around, not even a restaurant so you will be stacked... More

Its good for transit. national express stop 200m near the hotel but the driver didn't know where it is. It's near the petrol station and supermarket. They have good restaurant and serve big home made burgers. it's too muchmoisture in the bathroom so the ceiling was wet beacuse bathroom is from the plastic. Windows are at the street. Taxi to... More

Firstly I thought staff were five star- from the moment I telephoned to get directions to the very helpful and pleasant reception staff. One young lady was really helpful. I arrived fairly early and requested a nice room as I had seen mixed reviews on here. I was pleased to receive a newly refurbished room on the first floor -... More

We arrived here Xmas Eve around 7pm for a 2 night stay. No seasonal greetings and it seemed as if Christmas just doesn't happen here. As the time of year the Hotel seemed mainly empty but glum and the 'decoration' thrown up and already knocked over.There was no food to buy in the hotel and we were directed to the... More

The hotel is OK - comfortable rooms, very good price... But it can be noisy (from outside because of the poor window design and from the other rooms). I might just have been my bad luck to have very noisy neighbors... More

Stayed for one night in a smoking room - was advised the smoking rooms had not yet been refurbished like the others, which wasn't a problem, I didn't need all singing all dancing. Just a comfortable room for the night. The staff were friendly. The room was shocking! The curtains were falling down, there were holes in the walls, the... More

We booked one night in this hotel prior to an early flight from Luton. On arrival the staff were really nice and helpful and although the rooms are a little dated they were functional and clean although our bed wasn't very comfortable. As it was only for one night it was okay. We had dinner in the hotel restaurant which... More

Spacious hotel and good value. Rooms neat. Staff friendly, but smart More