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Menzies London Luton Strathmore

4.0 of 5
The Mall, Luton LU1 2TR, England (Formerly Best Western)
Hotel amenities
Menzies London Luton Strathmore
Ranked #10 of 26 hotels in Luton
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263 reviews from our community

Traveler rating
    75
    74
    68
    33
    13
See reviews for
Families
23
 
Couples
56
 
Solo
36
 
Business
101
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Luton, United Kingdom
1 review
5 of 5 stars Reviewed May 18, 2013 NEW

I had my recent major birthday celebration (04/05/13) in the Windsor Suite at the hotel and have to say that we had a fantastic time. Right from my first telephone enquiry the staff could not have been more helpful. The function room was great and we all had a great time, the staff took care of everything and whole function... More

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rotherham
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 13, 2013 NEW

went away for week end me and my husband for his 65th birthday friendly hotel staff friendly meal nice the bedroom excellent hotel had swimming pool & gym had a good weekend went with national holidays

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James E, Manager at Menzies London Luton Strathmore, responded to this review
May 14, 2013

Dear Guest Thank you for taking the time to leave your feedback regarding your recent visit to The Menzies London Luton. Many happy returns to your husband. Many thanks for your kind review I am delighted to read that your special weekend went so well and that both you and your husband had a great time, your comments have been... More

Edinburgh, UK
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 12, 2013

Having almost given us finding any acceptable accommodation in London, I looked for other options near London and found Menzies London Luton. Reasonable price, great location (only 30 min to London) and good service. The hotel did not look elegant from the outside, but the room was in fact nicely decorated. Decent breakfast.

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James E, Manager at Menzies London Luton Strathmore, responded to this review
May 14, 2013

Dear Guest Thank you for taking the time to leave your feedback regarding your recent visit to The Menzies London Luton. Many thanks for your kind review having decided to seek accommodation outside of London I am very pleased to read that we have become your preferred destination. You are right to point out that the rail station is right... More

LONDON
2 reviews
4 of 5 stars Reviewed May 11, 2013

Well, where do i start, OK the beginning. To be honest just looked ordinary from the outside, but hey once inside that all changed immediately. Was greeted at reception and made to feel very welcome, Kirsty saw to this, perfect receptionist, she was extremely helpful and highlighted all the hotels amenities that we could use. Great reception, straight up to... More

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James E, Manager at Menzies London Luton Strathmore, responded to this review
May 14, 2013

Dear Guest Thank you for taking the time to leave your feedback regarding your recent visit to The Menzies London Luton. Smiles all round is the order of the day here at the hotel as well. Thank you so much for your very kind review the team are constantly checking tripadvisor and I can say that your comments has bought... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 9, 2013 via mobile

I chose to stay in Luton as its only 30mins from central London by train and a lot cheaper!! I chose this hotel as its right in the centre of town and only 3min walk from the train station. On arrival I was greeted by a pleasant receptionist and although it was only 10.30 in the morning much to my... More

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James E, Manager at Menzies London Luton Strathmore, responded to this review
May 14, 2013

Dear Guest Thank you for taking the time to leave your feedback regarding your recent visit to The Menzies London Luton. I’m delighted to read that your stay with us was pleasant one and that you have found an ideal place to be based when visiting London. If you would like to check in early again on your next visit... More

Sheffield, United Kingdom
Top Contributor
51 reviews 51 reviews
8 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 9, 2013 via mobile

The exterior view of the hotel hides some of the work that has taken place inside. The greeting at reception was warm and information and I was in my room within minutes. The room itself was good. There were enou sockets for chargers and everything was in working order. Breakfast had a good selection with very good service. All in... More

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James E, Manager at Menzies London Luton Strathmore, responded to this review
May 14, 2013

Dear Guest Thank you for taking the time to leave your feedback regarding your recent visit to The Menzies London Luton. Many thanks for your kind review. We pride ourselves on the service we deliver within the hotel and your comments will go a long way in justifying what we are striving to achieve. I have shared your comments with... More

Valencia, Spain
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 8, 2013

Mixed feelings about my stay in this hotel. Central location in the city. I was finally given a room in acceptable condition.Although the instalations are dated I found the hotel clean in general. The window in my room had a large diagonal crack.This needs repair. The dining room staff were very attentive.The breakfast was good and there was a very... More

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James E, Manager at Menzies London Luton Strathmore, responded to this review
May 14, 2013

Dear Guest Thank you for taking the time to leave your feedback regarding your recent visit to The Menzies London Luton. Firstly can I apologise for the way in which you found the window in your room this has been noted and passed on to the relevant persons for repair. I find it encouraging that you found are restaurant staff... More

Waterford
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2013

I stayed at this hotel as I had an early flight from Luton the next day. The staff were extremely nice and helpful. I didn't use the restaurant or bar as I arrived late but the rooms were nice and I would definitely consider staying here again. It's a short walk from Luton Train Station but It's not that easy... More

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James E, Manager at Menzies London Luton Strathmore, responded to this review
May 14, 2013

Dear Guest Thank you for taking the time to leave your feedback regarding your recent visit to The Menzies London Luton. Thank you for your kind review I’m very pleased to read that you enjoyed your stay and would recommend us to others. Sorry that you didn’t get to use all of our facilities maybe on your next visit this... More

Winchester, United Kingdom
Top Contributor
56 reviews 56 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 24, 2013

The Luton Strathmore hotel must be situated in one of the ugliest settings in the UK, and looks disappointing from outside, but once inside, the impression is transformed! It is not easy to find, and the free parking is limited. However, the rooms are very comfortable, with all the facilities one would expect of a 4* hotel. The Spa is... More

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James E, Manager at Menzies London Luton Strathmore, responded to this review
April 26, 2013

Dear Guest Thank you for taking the time to leave your feedback regarding your recent visit to The Menzies London Luton. I’m glad to read that the facilities and service provided by us met with your expectations and hope that you continue to use us as your preferred choice of hotel prior to your flight. I look forward to having... More

Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 21, 2013 via mobile

Booked the room on a whim to save a long drive for a Luton Airport pick up. Actually, it's not that difficult to find, just was a bit tricky to park but got it sorted in the end. Turning up you are a little disappointed with the look of the place, needs a good update, but once your in your... More

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James E, Manager at Menzies London Luton Strathmore, responded to this review
April 26, 2013

Dear Guest Thank you for taking the time to leave your feedback regarding your recent visit to The Menzies London Luton. Thank you for your kind review I’m glad to read that the hotel fulfilled all your requirements I have passed your comments on to the various departments I look forward to having the pleasure of welcoming you back to... More

 
 
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Additional Information about Menzies London Luton Strathmore

Also Known As:
Best Western Menzies Strathmore Hotel
Best Western Menzies Strathmore Hotel Luton
Best Western Luton
Menzies Strathmore Luton
Strathmore Hotel Luton
Address: The Mall, Luton LU1 2TR, England (Formerly Best Western)
Region: United Kingdom > England > Bedfordshire > Luton
Amenities:
Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Luton
#7 Family Hotels in Luton
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Modern 4 star hotel situated in the town centre overlooking St. George's Square. Minutes from London Luton Airport, across the road from London Luton train station and 2 miles from the M1 motorway. Lots to do on the doorstep of the hotel within walking distance. New shopping mall 2010. ... more   less 
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Menzies London Luton Strathmore
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