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All 37 Minehead B&Bs / inns

Promenade Hotel

3.0 of 5 Inn   |   The Esplanade, Minehead, Exmoor National Park TA24 5QS, England
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Ranked #29 of 37 Minehead B&B and Inns
A recent review
5 of 5 stars Reviewed December 4, 2013
CFC157 West Somerset
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14 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
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English first
West Somerset
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 4, 2013

Tripadvisor you need to get up to date. Unfortunately this unusual hotel has been sold and is being converted into flats. I am sure this will disappoint many disabled people and their familys who found it a great place to stay.

Was this review helpful? Yes 8
Top Contributor
78 reviews 78 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed November 22, 2013

I used to visit here regularly for drinks and snacks and then would have rated it very highly because the location, views and food were excellent. Warm comfortable and welcoming. Unfortunately my recent visits were the opposite. There were stains on the table cloths that were there from days before, a lot of flies in the shading over the conservatory... More

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Telford, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 10, 2013

The Promenade is run by the charity Liveability, who provide a range of services, including holidays, for the disabled. It has been over a year since we stayed at the Promenade but I can see why it gets such a mixture of star ratings by reviewers, so I thought I would add my thoughts. Firtsly, my husband and I had... More

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Senior Contributor
31 reviews 31 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed August 18, 2013 via mobile

Called in here for a cream tea when visiting Minehead. We saw it from the other side of the road and as I the wheelchair user seem to be coming up against a lot of problems with all things wheelchair/disabled friendly I thought we would try it. As I say we saw it from the other side of the road... More

Was this review helpful? Yes 2
Lancing, United Kingdom
3 reviews 3 reviews
2 of 5 stars Reviewed July 12, 2013

we took my brother who is disabled to this hotel, his room was great had everything needed, but our room was in the loft, hotel was rated as 5 star no way, where coffee ect was in room if you stood up you hit head on ceiling, when in bathroom if you stood up staright from the toilet you hit... More

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Manchester, United Kingdom
4 reviews 4 reviews
5 of 5 stars Reviewed June 28, 2013

Both myself & my wife had a wholly wonderful holiday.the hotel & the staff were a credit. The location is ideal , you can get everywhere easily. nice & clean area .glad to have been & met such nice people would recommend to anybody with a disability the facilities were great. Keith & maureen Harwood

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Bristol, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 17, 2012

This hotel chain - Livability - cater specifically for the disabled and their carers. It's very easy to find from the directions given on their website. It's right on the sea front so you get brilliant views of the beach and sea.There are eight rooms for disabled with ensuite access bathrooms and there are a few rooms on the third... More

Was this review helpful? Yes 4
Clevedon, North Somerset
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 15, 2012

Just returned from a weekend break with parents, one whom is wheelchair bound, so decided on this hotel due to them offering facilities of the shower wet room and beds with cot sides and hoists if needed. We all felt we walked into a residentia/nursingl home for the elderly instead of a hotel, we were very dissappointed. The hotel is... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2012

The hotel is fully wheelchair accessible and is more than suitable for even the severest of disabilities. The staff are lovely and treat everyone with the greatest of respect. The hotel is right on the seafront and also has a conservatory and a day room where you can just sit and enjoy the views. The front door is electrically operated,... More

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1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 5, 2012

We found the Promenade Hotel on the internet and based on the reviews and photos we decided it would be well worth a visit. I am a wheelchair user and I require additional equiptment when moving out of my home environment and the the typical description of a hotel being described as "wheelchair friendly" often fills one with great apprehension!... More

Was this review helpful? Yes 7

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Additional Information about Promenade Hotel

Also Known As:
Promenade Hotel Minehead, Somerset
Address: The Esplanade, Minehead, Exmoor National Park TA24 5QS, England
Location: United Kingdom > England > Somerset > Exmoor National Park > Minehead
Hotel Style:
Ranked #29 of 37 B&Bs / Inns in Minehead
Hotel Class:3 star — Promenade Hotel 3*
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