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Newbury Manor Hotel

London Road, Newbury RG14 2BY, England
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Newbury Manor Hotel
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Ranked #10 of 18 Hotels in Newbury
A recent review
3 of 5 stars reviewed 3 weeks ago
Andy M
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309 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First time users of the hotel, we live locally. The dining tables were set up what can only be described as the lounge/bar area with a small divider to delineate the two. Not sure if this is the actual dining room? The barmaid/waitress had to be shown, at the bar, by myself how to make a wine spritzer as she... More 

Was this review helpful? Yes
Adam T, General Manager at Newbury Manor Hotel, responded to this review

Thank you for taking the time to provide your review and the constructive feedback provided. Please accept my sincere apologies for the issues during your during your meal within our pop up restaurant, while our main restaurant is re-built on the riverside. Please let me ensure you I am taking my whole Food & Beverage team through the constructive feedback... More 

Portland, Oregon
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I can't imagine how many different hotels I've stayed in, this however is the worst. Let's see: room smelled like a wet dog, shower only provided scalding hot water, room key wouldn't work from outside the room, dirty stains on the carpet, spots that looked like dried blood on the comforter and this morning I had to wait 40 minutes... More 

Was this review helpful? Yes
Adam T, General Manager at Newbury Manor Hotel, responded to this review

Thank you for taking the time to provide your review of Newbury Manor Hotel and the constructive feedback provided, and I am sorry I was not available for us to discuss and resolve these issues at the time. I would like to introduce myself as I am the new General Manager at Newbury Manor Hotel as the hotel has recently... More 

Travelers are raving about these Newbury hotels

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 13, 2015

We had our wedding here on 11/4/15, I have to say it was absolutely outstanding! The lead up to the day was a bit hectic with last minute changes but the hotel staff were more than accommodating! The night before the wedding the ballroom had already been set up for our wedding and we were able to get in and... More 

Was this review helpful? Yes
Adam T, General Manager at Newbury Manor Hotel, responded to this review

Dear Lauren Thank you for your review and positive feedback. I am delighted your day went so well. We look forward to welcoming you back to experience the newly refurbished Newbury Manor in the future. Kind Regards Adam Thompson More 

Cape Town Central, South Africa
Top Contributor
113 reviews 113 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 8, 2015

Before I start I need to be clear and say that I have already been in touch with the new general manager and received acceptable feedback from him. I stayed here for two nights, before and on the night of a family member's wedding. The location is superb, with easy access from Newbury and lovely grounds. Our room was in... More 

Was this review helpful? Yes 1
Adam T, General Manager at Newbury Manor Hotel, responded to this review

Dear Guest Thank you for your review and constructive feedback. As I mentioned in my e-mail, the hotel has recently been brought and is about to undergo an extensive refurbishment and re branding. We look forward to welcoming you back to experience the re-launched Newbury Manor in the future. Kind Regards Adam Thompson More 

Swindon, United Kingdom
Top Contributor
121 reviews 121 reviews
20 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed April 7, 2015

Stayed here on Saturday 4th of April for a friends wedding. From reception, to bar staff, waiting staff and master of ceremonies, everyone at Newbury Manor was very helpful and friendly. Our room was nice and reasonably priced at £95 B&B. We had afternoon tea for the reception followed by hog roast later in the evening. All was nice and... More 

Was this review helpful? Yes 1
Adam T, General Manager at Newbury Manor Hotel, responded to this review

Dear Guest Thank you for your review and positive feedback. We look forward to welcoming you back to experience the newly refurbished Newbury Manor in the future. Kind Regards Adam Thompson More 

Swindon
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 2, 2015

I spent 2 nights at this hotel for my daughters wedding. The rooms were shabby but clean, definitely in need of an upgrade. My grip with them is that we set up a sweet table with bags for guests to help themselves and before my daughter had even seen it my younger daughter saw a member of staff helping herself... More 

Was this review helpful? Yes 4
Adam T, General Manager at Newbury Manor Hotel, responded to this review

Dear Sir Thank you for taking the time to write your review, and I am sorry you were unsuccessful in contacting me directly. Please let me ensure you I have taken all my managers and teams through the your experience and the constructive feedback you have provided and I have been in contact with your new son-in-law trying to personally... More 

Winchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 21, 2015

The location and grounds are pleasant but the hotel is very shabby in places. Carpet threadbare on stairs near our room, mould growing around a picture in the conservatory / restaurant where we had breakfast. Rooms were clean and serviceable but no long mirror and the bathroom could have done with an upgrade. Our main issue was the fact that... More 

Was this review helpful? Yes 1
Adam T, General Manager at Newbury Manor Hotel, responded to this review

Thank you for informing me of the situation, I would like to introduce myself, due to I am the newly appointed General Manager at Newbury Manor Hotel, as the hotel has recently been purchased by new owners. Please accept sincere apologies for the disappointing experience you had during your stay. My background is from hotel brands that pride themselves on... More 

Siagon
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 15, 2015

Never thought of going to this hotel, though I had driven passed it hundreds of times. A nice surprise with the dinning room was smart with a good atmosphere and the food and service was good on what was a busy day for the hotel staff. Would go again

Was this review helpful? Yes
Adam T, General Manager at Newbury Manor Hotel, responded to this review

Thank You for your kind words. We look forward to welcoming you back to Newbury Manor Hotel in the near future. Kind Regards Adam Thompson General Manager More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed March 2, 2015

Stayed at the Newbury Manor Hotel on Saturday 28th February following a day at the races. I have to say the staff are fab, very polite and accomodated our request for an early check in. Nothing was too much trouble. Room very dated and needs some work, tiles need re-grouting etc. Room very hot overnight also. Fab breakfast though, my... More 

Was this review helpful? Yes
Adam T, General Manager at Newbury Manor Hotel, responded to this review

Dear Guest Thank you for your review and constructive feedback. The hotel has recently been brought and is about to undergo an extensive refurbishment and re branding. We look forward to welcoming you back to experience the re-launched Newbury Manor in the future. Kind Regards Adam Thompson General Manager More 

Nuneaton, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 15, 2015

We have spent 2 night at Newbury Manor Hotel for a wedding, The room was excellent,service and staff were second to none, we have had a great weekend, Food at breakfast was good, and he Wedding Reception excellent, The staff were accommodating and very obliging, throughout the stay, I would re book

Was this review helpful? Yes 2
Adam T, General Manager at Newbury Manor Hotel, responded to this review

Dear Guest Thank you for taking the time to provide such a glowing review. We look forward to welcoming you back to Newbury Manor in the near future. Kind Regards Adam Thompson General Manager More 

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