we have just returned from here - and had the most amazing time.. The check in was easy and simple. Our room was large and modern. Very clean. There were also luxuries such as a seperate shower and bath (and the bath was huge!), and you could listen to music or the T,V in the bathroom through a sound system.... more

We stayed at Donnington Valley for one night, and had upgraded the room to a deluxe- as recommended by the receptionist. It was a special occasion and we had high expectations and were looking forward to a relaxing time. We firstly had a massage on a massage chair, which was quite good, thereafter it went downhill. In the room- we... more

We stayed here for a weekend break just to escape and relax, the hotel did not disappoint. Check in was speedy and staff all very helpful and friendly. The outside of the hotel is nothing to look at, however, the reception area is very pleasant and opens out to the very large open plan Piano Bar which is on 2... more

The grounds and the approach to the hotel is lovely and then..........Hotel reception was unmanned and had to go looking for someone to check me in. The reception area needed re-painting. The room had a musty smell and needed redecorating, there were water mark stains on the wall paper and paint peeling off the window sill where you had difficulty... more

Spent a night there with girl friends - enjoyed it overall but it wasn't without its issues. We checked in early afternoon and rooms ready which was good. However, we were asked at check-in to choose our dinner (all three courses) - who knows at 2pm what they want to eat at 8.30 (especially dessert!) - so we declined to... more

We have just returned from a 2 night family break at this hotel. Our overall experience was positive but since we had read beforehand (from reviews and the hotel website) that this was a 4*+ hotel, we went with high expectations and ultimately became disappointed with some aspects. Lets starts with the up-side - our executive room was located on... more

I had booked a special offer for a 1 night spa break - accommodation, breakfast and 1 25 min treatment. On check in the staff were friendly and had upgraded our room to an executive which was lovely. On reception they had offers for this upgrade for £25pn and would have definitely had paid this had we not been upgraded.... more

Booked a last minute deal 2 for 1 which included full breakfast and 1 treatment for myself and a friend. It was fantastic the staff were all super friendly and helpful, the hotel was lovely the spa staff were excellent and the treatments were fabulous. My friend teaches beauty therapy and has her own salon and was very impressed. We... more

Recently enjoyed a spa break at this hotel and staff throughout were excellent. Friendly, professional and proactive they really made this hotel really stand out from the crowd. Bedrooms were large, comfortable and contemporary in style with small touches, like the pin cushion, that made you smile and feel lthat the team here really think things through and care about... more