Have used this hotel on several occasions for family functions, always been impressed with the attitude of the people working at the hotel in whatever capacity. The rooms are large and clean with good amenities. The package we had include a 3-course dinner, and all 10 of us found the food excellent. There was a slight issue at breakfast where... More

Stayed 2 nights in an Executive room with a very good special offer. The room was a very good size, clean and comfortable. Rather hot and stuffy even with the windows open, but overall a pleasure to stay in. The food was much better than expected and no hardship to eat in the restaurant 2 nights in a row. The... More

Well what was I thinking, a lovely spa weekend turned into a nightmare, staff especially were so rude. Thought I walked into a Chave hotel, it's like the staff had never seen two indian girls. They could not cater for our needs, when they did they had so many hidden charges. Front line manager has no mangerial skills what so... More

Here we are with another review written from the venue whilst staying here. The old saying of 1st impressions count has never been so true than when you stay in a hotel for the 1st time. Nice modern decor, spacious and well appointed room, peaceful location, good service at reception, great leisure facilities. It stops there! The bar - no... More

Stayed here 2 nights. Staff are friendly and rooms are kitted out ok without being exceptional and the service overall i received at dinner and breakfast was fine. The big problem (for me) I have about this hotel is how bland and featureless it is. It suffers from its (presumably) early '80's/late '70s low architectural/building quality and there is not... More

Had a very lovely night at the Regency. The pool and gym were very nice, with good gym and pool area. Jacuzzi and the steam room were very nice. The meal deal included in the price for £110 , was very tasyy with good service- always topping up the wine but not the water! The executive room was very clean... More

I had a spa weekend with my girlfriends, couldnt fault anything, hotel was lovely, food was lovely, and treatments were excellent, going back this weekend sunday 5th may, cant wait,

Went here for our first wedding anniversary. When we arrived, there was champage and flowers in the room as ordered by my husband. i was slightly disappointed that the flowers were not in a vase and we had no champagne glasses to go with the champagne. The hotel itself is quite stylish but a bit tired (toilet holders hanging off... More

I booked the four poster room for a special occasion, and requested by email that an ice bucket, champagne flutes and bathrobes be in the room when we arrived. On check-in it was confirmed that everything had been done, and it had. Great organisation. The room was lovely - super bathroom with corner bath, separate shower and 2 huge mirrors.... More