I didn't sleep here, but ate here for breakfast and lunch. For breakfast, service was pretty much non-existent. I didn't see anyone for the first 15 minutes, and then had to ask specifically for coffee. I asked again another 15 mins in, and then got what seemed to be an instant cappuccino. Bleah. Lunch was quite similiar. The sandwich was... More

I stayed here on business recently and I have to admit my experience was very poor. The check in staff were friendly enough but that's where it all went wrong. The bar staff were ignorant and rude, the resturant was no better either. The food was ages coming and was of a poor quality for the exaggerated prices. The steak... More

We stayed for 2 nights in a family room, for a B+B deal it really was good value, esp as we used for a base to travel to Watford and Windsor (we were planning to go to Southampton but the weather but paid to that plan!) - I was told that we were having a newly refurbished room and I... More

My friend and I wanted a hotel near to Highclere Castle and after searching on trip advisor and various hotel price comparison sites decided to book here. Found it easily as signed in centre of Newbury, yes in industrial estate however near to boots, tesco etc if you had forgotten anything or like us wanted fresh milk for in the... More

We recently stayed here, through Last minute.com and Top secret hotel. Although this hotel is at the back of a 24 hour Tesco and on an industrial estate, the room we were given was very quiet. On arrival we were asked if we wanted a smoking or a non-smoking room - (I was not aware that smoking was still allowed... More

Even worse than its sister hotel in Newbury, based on an industrial estate behind Tesco and a Ford showroom with nothing else nearby, staff are rude and lazy, food and service is terrible. We where told one evening at 6pm we couldn't have a beet because the "the gas has run out" a typically example of many other incidents

a recent stay was excellent value(through last minute.com)Breakfast was an incredible range of well cooked items.The staff were friendly and helpfull,the room large and well appointed.The entrance hall/bar is impressive and it is well situated for a visit to Newbury. Have recommended this hotel to friends and would stay again.

This was a last minute booking so I had little choice of hotels but I was pleased that I picked this one. Not sure why its called the Hilton Newbury Centre because it is tucked away at the back of a retail park behind a large Tesco store, which is convenient if you want to bring in some of your... More

Cannot fault this hotel - all of the staff were excellent and could not do enough for you. From check in to check out we were so pleased with their "Can Do" attitude. So refreshing these days. We upgraded our room and had so much more for such a small supplement. I do believe some of the original rooms need... More