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Hilton Newbury Centre

4.0 of 5 Pinchington Lane, Newbury RG14 7HL, England
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Hilton Newbury Centre
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Hilton Newbury Centre
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526 reviews from our community

Traveler rating
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    106
    66
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Thatcham, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I stayed for two nights, staff were very friendly and helpful, room was very cosy with plenty of space. The unsuite was lovely however I ran a bath and the water was scoldingly hot, when tried to put cold in the cold water was actually warm so didn't cool the bath, so had to leave the bath to cool down... More 

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Bicester, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A great hotel with excellent staff , Although the hotel is looking a little tired in certain areas it was avery pleasant stay and I would definitely stay again if I needed somewhere in Newbury........

Was this review helpful? Yes 2
cristina p, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest, Thank you for taking the time to share with us the experience you had for this time. Your comments are much appreciated. It was a pleasure to have you as one of our guests. We are looking forward to welcome you back for another enjoyable stay. With warmest regards, Cristina Puiu - Guest Relations Manager More 

Delhi, India
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at Hilton Newbury Centre earlier as well. Like my previous stays, this was yet another comfortable stay. The staff is caring, respectful and hospitable. Restaurant and Bar staff provides prompt service with smile. Food is good with decent options and Breakfast is also nice with Costa providing a further edge in coffees. Hotel location is decent considering... More 

Review collected in partnership with Hilton Hotels & Resorts

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cristina p, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest, Thank you for taking the time to share with us the experience you had for this time. Your comments are much appreciated. It was a pleasure to have you as one of our guests. We are looking forward to welcome you back for another enjoyable stay. With warmest regards, Cristina Puiu - Guest Relations Manager More 

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Was completely disappointed with this so called Hilton Hotel. The first room I was given was stinking of cigarette smoke....I think? Moved room - smell was gone but rooms are so tired and dated. It looks like nothing has been done since the early 1980's. Paint cracking and pealing off surfaces, wallpaper - missing in parts - chipped furniture. They... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
cristina p, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest, Thank you for taking the time to share with us the experience you had for this time. It was a pleasure to have you as one of our guests and I am only very sorry for your disappointment. We appreciate your feedback as we are always looking for ways to enhance our guest experience. We hope you will... More 

London, United Kingdom
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

when I arrived at this hotel I almost thought I had arrived in the wrong place, the lobby area of the hotel is very dark wood and you could almost be forgiven for thinking you were in a different hotel chain. My check in was quite pleasant, when I got to my room it was of poor decorative standards with... More 

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cristina p, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and please accept our sincerest apologies for any inconvenience experienced during your visit at the Hilton Newbury Centre. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We... More 

Preston, United Kingdom
Top Contributor
134 reviews 134 reviews
32 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 1 week ago

Having read some of the reviews on here I wasn't expecting anything special. Having stayed for two nights here, I am wondering if I actually stayed in the same hotel as some of the reviewers. The welcome my wife and I received at reception was very helpful and friendly. Our room was warm and comfortable. Breakfast, and the service was... More 

Was this review helpful? Yes
cristina p, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest, Thank you for having taken the time to write your comments following your recent stay at Hilton Newbury Centre. It was a pleasure to have you as one of our guests. Your kind comments are much appreciated. We are looking forward to welcome you back for another enjoyable stay. Kind regards, Cristina Puiu - Guest Relations Manager More 

Manchester, England
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location, average rooms, clean, furniture a bit tired but comfy enough, shower was a bit iffy but nice big bath helps. Decent breakfast. Best thing here though is the staff, everyone I met was helpful with a genuine friendly smile. .

Was this review helpful? Yes 1
cristina p, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest, Thank you for having taken the time to write your comments following your recent stay at Hilton Newbury Centre. It was a pleasure to have you as one of our guests. Your kind comments are much appreciated. We are looking forward to welcome you back for another enjoyable stay. Kind regards, Cristina Puiu - Guest Relations Manager More 

London, United Kingdom
Top Contributor
116 reviews 116 reviews
54 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here on New Year's Eve when we visited friends in Newbury. All I can say is that the hotel is average, but we had a very cheap room rate, so there was nothing really to complain about. The room was a bit tired and needs a refurbishment, but it was clean. The bed could be much better, and... More 

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cristina p, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest, Thank you for having taken the time to bring your concerns to our attention, following your recent stay at Hilton Newbury Centre. It was a pleasure to have you as one of our guests. Please accept our sincerest apologies for any inconvenience experienced during your visit at the Hilton Newbury Centre. I have passed your feedback on to... More 

Kent
Contributor
18 reviews 18 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Hilton For our days racing at Newbury racetrack, what a wonderful experience, easily the best Hilton we have stayed at. The room was large and comfortable with a dinning table if you whished to use room service, and o lovely bar and restaurant the food was very good,and there was free Wi-Fi.

Was this review helpful? Yes 1
cristina p, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest, Thank you very much for taking the time to respond to us. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am delighted to know that you enjoyed your stay with us. Once again thank you for nice feedback and I look forward to... More 

Tarporley, United Kingdom
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

room not to warm - no extra blankets available in wardrobe - had to request extra duvets!! Bathroom needed a good clean and some renovation works Hallway and especially stairway carpets looking tired and threadbare Food - quite good Breakfast - not bad although no fried eggs Rip off - bottled water in room £3 plus exactly the same bottle... More 

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Additional Information about Hilton Newbury Centre

Address: Pinchington Lane, Newbury RG14 7HL, England
Phone Number:
Location: United Kingdom > England > Berkshire > Newbury
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Newbury Centre 4*
Number of rooms: 109
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Also Known As:
Hilton Newbury Centre Hotel Newbury
Newbury Hilton
Hilton Newbury Centre England
Hotel Style:
#7 Luxury Hotel in Newbury

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