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All 18 Newbury hotels

Hilton Newbury Centre

4.0 of 5 Hotel   |   Pinchington Lane, Newbury RG14 7HL, England
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41%
Ranked #16 of 18 hotels in Newbury
A recent review
4 of 5 stars reviewed yesterday
Steve S Rochdale, United Kingdom
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373 people have reviewed this hotel

Traveler rating
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    98
    79
    45
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Rochdale, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

Very nice Hotel, very spacious, lovely bar and restaurant area. I have stayed here quite a few times now and never needed to complain. Excellent service all round the staff are very helpful. My only niggle is the lack of Bath Robes in the room and no plug socket next to the dressing table, but these are only small niggles... More

Review collected in partnership with Hilton Hotels & Resorts

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Taunton, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Was booked by my daughter for a 60th Birthday Present. The most outstanding thing about this hotel was its staff they were friendly, helpful, accommodating and nothing was too much trouble. If you needed anything you only had to ask. Loved it and would return.

Review collected in partnership with Hilton Hotels & Resorts

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Melbourne, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Upgraded to a de-luxe twin but in my opinion the room was too small to be described as "de-luxe". Otherwise, the staff were extremely helpful and friendly. A private dinner was arranged in a private room and this could not have been more successful. The staff went out of their way to make the occasion a success and the food... More

Review collected in partnership with Hilton Hotels & Resorts

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Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Robert. Thank you for taking the time to share your experience about your recent stay at our hotel. I’m glad that you enjoyed your food and the special occasion was such a success. We look forward to welcoming you back in the near future. Kind Regards More

Sublin
1 review
2 of 5 stars Reviewed 1 week ago

My employer which is the biggest company that use this hotel booked me and a colleague of mine into the hotel. We arrived at 10pm on a Monday night the breakfast is ok the staff is ignorant and dinner is terrible and rooms are dated would not recommend it at all they told me that the room I was staying... More

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Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest. Thank you for your feedback. Your observations and opinions are really appreciated as they enable us to assess the service that we offer and if we are meeting guest’s needs and expectations. I am sorry to hear that your stay with us was not as expected. I have passed your comments to the relevant departments. We look forward... More

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good business hotel i.e. if you get up and leave for the rest of the day and just get back to sleep (the beds are very comfortable). The food options are limited if you are on a low carbohydrate diet. The supermarket near by if good if you want to stick to your diet.

Was this review helpful? Yes 3
Krzysztof S, Public Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest. Thank you for your feedback. I’m glad to hear that you enjoyed your stay and found our location and the hotel convenient. We hope that we will have the opportunity to welcome you back to Hilton Newbury Centre in the not too distant future Kind regards More

Newbury, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

My partner and I decided to stay here due to the location. We had a party that day / evening and we chose to stay here as an evening away and to facilitate rooms in our house for our guests. This meant that our time spent here would be minimal. We arrived late wanting a well deserved drink. We had... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. I am sorry to hear that your stay with us was not as expected but I’m glad that I had a chance to speak with you directly and rectify the issues raised. We looking forward to welcome you back to the hotel soon... More

Rome, Lazio, Italy
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I business travel, a lot, and I try to rely to big names in order to have a consistent experience. In Newbury I've tried to change my usual hotel and try this Hilton. Honestly, nothing special, the personnel is mostly trainee (at least according to my experience at the restaurant), food is below average, and it was "funny" hearing the... More

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Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest. Thank you for your review following your recent stay. I’m sorry to hear we failed to meet your expectation. I can assure you that is not the standard in our hotel. I have passed your comments to the relevant departments. We look forward to regain your trust in Hilton. Warm regards More

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here one night after attending a wedding nearby. Staff were friendly, check-in / check-out were quick and painless and the bed was very comfortable. Despite being close to the main road, it was reasonably quiet - though the fire alarm went off briefly in the early hours.Having the room till midday a huge plus after a late night Definitely... More

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Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Thank you for your feedback. I’m very sorry to hear that you were not fully satisfied with your stay but I’m glad that you had a good night sleep and found our staff to be friendly. I do hope that we will have the pleasure of welcoming you back to Hilton Newbury Centre in the near future. Kind regards More

Burgess Hill, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We very much enjoyed our stay at the Hilton in Newbury, Berks. The hotel was clean and staff were very friendly. Location just right for the city centre, everything was within easy reach but at the same time far enough from the noise ad traffic. All in all a very pleasant stay

Review collected in partnership with Hilton Hotels & Resorts

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Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Evy I was delighted that you had such a nice stay here at Hilton Newbury Centre, I will pass on you compliments to the team who I am sure will be equally pleased with you feedback. We look forward to welcoming you back in the near future Kind regards More

Coventry, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

It is an average hotel, considering its a Hilton I think it could be better, the décor needs updating. The staff couldn't have been more helpful, the food was nice, but expensive. The drinks are very expensive as well. The wallpaper was hanging off in the bedroom, the bathroom was clean but in need of redecorating. There was more than... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Thank you for your feedback. I am sorry to hear of our failure to meet your expectations in regards to your bedroom décor. On a positive note I’m glad that you enjoyed your food and found our staff to be friendly. I hope that you will be back to see us again in the near future More

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Additional Information about Hilton Newbury Centre

Also Known As:
Hilton Newbury Centre Hotel
Hilton Newbury Centre Hotel Newbury
Hilton Newbury
Newbury Hilton
Hilton Newbury Centre England
Address: Pinchington Lane, Newbury RG14 7HL, England
Phone Number:
Location: United Kingdom > England > Berkshire > Newbury
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Luxury Hotel in Newbury
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Newbury Centre 4*
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