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All 18 Newbury hotels

Hilton Newbury Centre

4.0 of 5 Hotel   |   Pinchington Lane, Newbury RG14 7HL, England
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41%
Ranked #15 of 18 hotels in Newbury
A recent review
4 of 5 stars reviewed 1 week ago
KennelEightyFive London, United Kingdom
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370 people have reviewed this hotel

Traveler rating
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    45
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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English first
Sublin
1 review
2 of 5 stars Reviewed 4 days ago NEW

My employer which is the biggest company that use this hotel booked me and a colleague of mine into the hotel. We arrived at 10pm on a Monday night the breakfast is ok the staff is ignorant and dinner is terrible and rooms are dated would not recommend it at all they told me that the room I was staying... More

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London, United Kingdom
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very good business hotel i.e. if you get up and leave for the rest of the day and just get back to sleep (the beds are very comfortable). The food options are limited if you are on a low carbohydrate diet. The supermarket near by if good if you want to stick to your diet.

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Krzysztof S, Public Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest. Thank you for your feedback. I’m glad to hear that you enjoyed your stay and found our location and the hotel convenient. We hope that we will have the opportunity to welcome you back to Hilton Newbury Centre in the not too distant future Kind regards More

Newbury, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

My partner and I decided to stay here due to the location. We had a party that day / evening and we chose to stay here as an evening away and to facilitate rooms in our house for our guests. This meant that our time spent here would be minimal. We arrived late wanting a well deserved drink. We had... More

Review collected in partnership with Hilton Hotels & Resorts

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Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. I am sorry to hear that your stay with us was not as expected but I’m glad that I had a chance to speak with you directly and rectify the issues raised. We looking forward to welcome you back to the hotel soon... More

Rome, Lazio, Italy
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I business travel, a lot, and I try to rely to big names in order to have a consistent experience. In Newbury I've tried to change my usual hotel and try this Hilton. Honestly, nothing special, the personnel is mostly trainee (at least according to my experience at the restaurant), food is below average, and it was "funny" hearing the... More

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Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest. Thank you for your review following your recent stay. I’m sorry to hear we failed to meet your expectation. I can assure you that is not the standard in our hotel. I have passed your comments to the relevant departments. We look forward to regain your trust in Hilton. Warm regards More

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here one night after attending a wedding nearby. Staff were friendly, check-in / check-out were quick and painless and the bed was very comfortable. Despite being close to the main road, it was reasonably quiet - though the fire alarm went off briefly in the early hours.Having the room till midday a huge plus after a late night Definitely... More

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Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Thank you for your feedback. I’m very sorry to hear that you were not fully satisfied with your stay but I’m glad that you had a good night sleep and found our staff to be friendly. I do hope that we will have the pleasure of welcoming you back to Hilton Newbury Centre in the near future. Kind regards More

Burgess Hill, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We very much enjoyed our stay at the Hilton in Newbury, Berks. The hotel was clean and staff were very friendly. Location just right for the city centre, everything was within easy reach but at the same time far enough from the noise ad traffic. All in all a very pleasant stay

Review collected in partnership with Hilton Hotels & Resorts

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Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Evy I was delighted that you had such a nice stay here at Hilton Newbury Centre, I will pass on you compliments to the team who I am sure will be equally pleased with you feedback. We look forward to welcoming you back in the near future Kind regards More

Coventry, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

It is an average hotel, considering its a Hilton I think it could be better, the décor needs updating. The staff couldn't have been more helpful, the food was nice, but expensive. The drinks are very expensive as well. The wallpaper was hanging off in the bedroom, the bathroom was clean but in need of redecorating. There was more than... More

Review collected in partnership with Hilton Hotels & Resorts

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Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Thank you for your feedback. I am sorry to hear of our failure to meet your expectations in regards to your bedroom décor. On a positive note I’m glad that you enjoyed your food and found our staff to be friendly. I hope that you will be back to see us again in the near future More

Crewkerne
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

We booked 3 family deluxe rooms for our family of 10 and stayed on 21-23 March for a family wedding nearby. We paid in excess of £600 and were disappointed with our overall service. At check-in, we were told that none of the rooms were adjoining and were quite a way apart. We were told we would also have to... More

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Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Liz & Colin Thank you for taking the time to write a review on Trip Advisor following your stay at the Hilton Newbury Centre. I’m glad that I had a chance to speak with you directly and I really hope that this will not deter you from using the hotel again and we can look forward to welcoming you... More

Swindon
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Stayed one night on a business trip, deliberately chose this hotel for its location and the brand. Expected a half decent visit but was severely disappointed overall. Food was mediocre and cool, "chef" was chewing food while explaining the dishes available. "Suite" was filthy (complaint dealt with, very well, at the time). Overall look of hotel is "tired" and not... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Thank you for your review following your recent stay. Your observations and opinions are appreciated as they enable us to assess the standards of our facilities and have passed your comments to the relevant departments. I’m glad that you were well looked after by helpful and friendly staff. We look forward to the opportunity to impress you during your next... More

newbury, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Have stayed here frequently so should know better. Stayed with my partner for one night on a business trip. Room felt really tired, more like a cheap travelodge room :-( No mini bar or fridge in the room and the decor looks tired and in need of some new furniture and a lick of paint. Wifi charges are excessive so... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Philip Thank you for taking the time to share your experience about your recent stay at our hotel. I’m very sorry you were unhappy with our guest rooms. It was nice to read that you were well looked after by the friendly and helpful staff. We do hope we have the opportunity to impress you in the future. Warm... More

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Additional Information about Hilton Newbury Centre

Also Known As:
Hilton Newbury Centre Hotel
Hilton Newbury Centre Hotel Newbury
Hilton Newbury
Newbury Hilton
Hilton Newbury Centre England
Address: Pinchington Lane, Newbury RG14 7HL, England
Phone Number:
Location: United Kingdom > England > Berkshire > Newbury
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Luxury Hotel in Newbury
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Newbury Centre 4*
Reservation Options:
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