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Hilton Newbury Centre

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Pinchington Lane, Newbury RG14 7HL, England
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Hilton Newbury Centre
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Hilton Newbury Centre
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554 reviews from our community

Traveler rating
    79
    142
    153
    111
    69
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163
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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london, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

The breakfast was a buffet great choice and service could not be better. Our room was not cleaned on the next day had to ask member of staff for milk heating did not work correctly was very hot the cold resulted in a poor sleeping night. however would say that the staff very friendly and helpful. great location for shops... More 

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Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Food is buffet tonight very good, the salad is to die for ,room is very worn , bed is very used, what lets it down is the price of a round, I travel all over Europe on a regular basis and wow this hotel is the most expensive behind the bar so far , but tesco is next door so... More 

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Cambridge, England, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Had a fantastic time, staff extremely welcoming and helpful. Choice at breakfast was fantastic and of a high quality, very reasonably priced at £10 and adult and children for free. Our room was a family with a double and a pull out sofa bed. Room was very large, house keeping was fantastic. Lots of extra towels, milk, tea and toiletries... More 

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Dorchester, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

The restaurant staff service was excellent. The value / quality of the food was really good. The room was large clean and tidy. The bathroom was clean and had all the required toiletry's. The room however was on the side of the hotel near a main road and traffic noise was a problem for us. The plumbing of the central... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Stayed because near to town centre lovely hotel check in desk staff need to speak and understand better English ! We arrived before check in time so went a walk to near by shopping precinct On arrival back said a room was available so we left luggage in room . Went to races came back I booked a deluxe double... More 

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Sutton Coldfield, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two days at Christmas and we were very pleased with the twin room and all the facilities. Breakfast was good and the coffee was nice and hot. For us it was nice to be on the ground floor with no stairs or lifts. I only wish I could stay here again for the same price as... More 

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Essex, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

The staff are really friendly although rushed off their feet. Rooms could be maintained a bit better. I have stayed in many Hiltons and this one is better than most, however i did find it hard locating room, sinage was not great. Internet speeds also slow and TV service is rubbish.

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Oldham, United Kingdom
Top Contributor
65 reviews 65 reviews
7 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had read the reviews and was not looking forward to my stay. I was greeted at the reception desk by the most friendly and efficient lady i have ever met in this role. Everything was made clear and she couldnt have been more helpful. The hotel does not have a gym, but you know that before you book, however... More 

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cristina p, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Greetings from Hilton Newbury Centre! Thank you so much for your kind comments regarding our service. Our team will be ecstatic to hear your kind comments. We truly care about our guests and we are extremely delighted that we made you to enjoyed your stay. Looking forward to welcome you back in the near future! Kind regards, Cristina Puiu Guest... More 

wolverhampton, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel served our purpose for a business trip for 3 nights but note there is no gym or pool on site. we were working long days so didnt matter to us. The Hotel is tucked away at the back of Tescos on a retail park so no views unless you like a glimpse of the bypass! but handy for couple... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
cristina p, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Greetings from Hilton Newbury Centre! Thank you so much for your kind comments regarding our service. Our team will be ecstatic to hear your kind comments. We truly care about our guests and we are extremely delighted that we made you to enjoyed your stay. Our Executive Team is reviewing your comments to ensure they are used to improve our... More 

Leeds, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel is conveniently located for business users, being as it is situated just a few minutes off the motorway. The staying experience is fine with a range of facilities. The restaurant menu is fairly limited but the food is perfectly acceptable without being 'fine dining'.

Review collected in partnership with Hilton Hotels & Resorts

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cristina p, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Graham B, Thank you for having taken the time to send us your feedback following your recent stay at Hilton Newbury Centre. It was a pleasure to have you as one of our guests. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. We are looking... More 

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