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All 18 Newbury hotels

Hilton Newbury Centre

4.0 of 5 Hotel   |   Pinchington Lane, Newbury RG14 7HL, England
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Ranked #16 of 18 hotels in Newbury
A recent review
3 of 5 stars reviewed yesterday
LisaLC7 London, United Kingdom
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462 people have reviewed this hotel

Traveler rating
    67
    116
    124
    94
    61
See reviews for
76
139
22
128
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Rotherham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

Standard room was less than standard. Broken toilet seat, badly decorated and loose taps. Got free upgrade to a deluxe room (staff very apologetic) which was how imagined a standard room to be for the price.

Was this review helpful? Yes
London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed yesterday NEW

Slow check in - seemed very manual with bits of paper. Room was drab and dark. Tv signal poor and tv old which meant changing channels took forever. Hairdryer from the 1960s, soiled carpets, not enough towels in the room. Lighting very bad to do make up and no plug sockets next to mirror. Card got charged twice. Hotel was... More

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Newbury, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I had won a voucher for a "meal for 2" at the Hilton in Newbury Centre. We didn't know what to expect as it didn't say anything else on the voucher so we expected to get 1 meal and that it would be quite restricted, we were wrong! As soon as we entered the restaurant we were... More

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Bedford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Arrived early & room not ready so allocated different twin deluxe room. First impression not great - cobwebs in room so had to get cleaner who used her hands to remove!! Not sure what Hilton think a twin room should contain but least it should have 2 chairs in seating area, 2 bedside cabinets & 2 bathrobes. However on the... More

Was this review helpful? Yes
Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest Thank you for your feedback. I’m very sorry to hear that you were not fully satisfied with your stay. Your observations and opinions are appreciated as they enable us to assess the standards of our service and I have passed your comments to the relevant departments. We’d love to have you as our guest to ensure you have... More

Bishops Stortford, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Really friendly and helpful staff. Excellent food. The entrance lobby, bar area and restaurant were really impressive. We got a great deal - a family room, dinner and breakfast all for just over £100.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest Thank you for taking the time to share your experience about your recent stay. I was pleased to read that you enjoyed all aspects of your stay and we all look forward to seeing you in the future. Warm Regards More

baton rouge, la
Contributor
19 reviews 19 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This Hilton is tucked away in a private area behind the large Tesco. It is lovely when you drive up and the lobby is very English looking with dark woods and cut glass. I am staying for my second night now, as we go to visit Highclere Castle today. Everyone has been way too hard on this Hilton. Leona, at... More

Was this review helpful? Yes 1
Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest Thank you for taking the time to write a review on Trip Advisor. I am delighted to learn that you have enjoyed your recent stays with us. I’m glad that you found staff helpful and attentive and thank you for such positive feedback. We looking forward to welcome you back in the near future. Warm Regards More

Huddersfield
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Chose this hotel for a one night stay. There were other cheaper options but felt Hilton brand would deliver. The attached restaurant looked great and a piano bar sealed the deal. We arrived in the bar at 10.10pm, no piano player. Batman told us there hadn't been one for sometime, we asked for two cocktails anyway, he told us he... More

Was this review helpful? Yes 4
Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest Thank you for your review following your recent stay. I’m very sorry to hear that you were not fully satisfied with your stay and I can assure you that is not the standard in our hotel. I have passed your comments to the relevant departments. We look forward to the opportunity to impress you during your next stay.... More

London
Top Contributor
56 reviews 56 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Had the friendliest and most sincere welcome at check in I have ever experienced. There are clearly members of staff at the hotel who enjoy working in hospitality which is not always the case, especially in large chains like this. However the rooms are really in need of a make over. We had a suite which was clean enough but... More

Was this review helpful? Yes 2
Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest. Thank you for taking the time to share your experience about your recent stay at our hotel. I'm glad that you had such a nice stay here at Hilton Newbury Centre, I will pass on you compliments to the team who I am sure will be equally pleased with you feedback. We look forward to welcoming you back... More

Grimsby, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Having booked in to the Hotel first impressions were good, but this went downhill as the day went on. Firstly the heating in the room was very noisey even when turned off then there was a light fitting hanging down in the bathroom and when we attempted to use the shower the shower head would not stay in place as... More

Was this review helpful? Yes 3
Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest Thank you for taking the time to share your experience about your recent stay at our hotel. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean I’m glad that staff rectified those issues for you and I hope... More

Ipswich, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night in the Hilton Newbury Centre, actually about three miles from the Centre. It is beside a largeTesco and a very good retail park, all good shops! Breakfast was excellent, if you wanted eggs other than scrambled, done fresh for you! Staff all friendly. Bed comfortable for one night, too hard a mattress for me personally, everything... More

Was this review helpful? Yes 2
Krzysztof S, Guest Relations Manager at Hilton Newbury Centre, responded to this review

Dear Guest Thank you for your review following your recent stay. I was delighted that you had such a nice stay here at Hilton Newbury Centre, I will pass on you compliments to the team who I am sure will be equally pleased with you feedback. We look forward to welcoming you back in the near future More

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Additional Information about Hilton Newbury Centre

Address: Pinchington Lane, Newbury RG14 7HL, England
Phone Number:
Location: United Kingdom > England > Berkshire > Newbury
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Newbury Centre 4*
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Also Known As:
Hilton Newbury Centre Hotel Newbury
Newbury Hilton
Hilton Newbury Centre England

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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style
#7 Luxury Hotel in Newbury
Hotel Class
Number of rooms
109

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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