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Hilton Newbury Centre

Hotel website
Pinchington Lane, Newbury RG14 7HL, England
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1 room 1 guest
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Hilton Newbury Centre
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654 Reviews from our TripAdvisor Community

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Traveler rating
    91
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    179
    134
    79
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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Kingsbridge, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

we stayed here with a group of 44 people and I have to comment on how wonderful all the staff were... from the reception staff to the restaurant staff to the management team, all so helpful & friendly and also organised. The hotel is a little tired and could do with a bit of updating in the bedrooms, however it... More 

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Reading, United Kingdom
2 of 5 stars Reviewed 2 days ago NEW

I stayed there for one night and was treated very badly by certain members of staff e.g receptionist on arrival and bar staff during my stay when you are paying nearly £100 for a 1 nights stay you expect to be given some respect. VERY DISAPPOINTING!!!!!!!!

Review collected in partnership with Hilton Hotels & Resorts

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Travelers are raving about these Newbury hotels

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

The hotel location is very convenient a short drive from several restaurant options, a walk to convenience shops. Overall the facility needs a bit of refresh but good service and convenience and value make up for it.

Review collected in partnership with Hilton Hotels & Resorts

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Newton Abbot, United Kingdom
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

On the possitive the reception areas and the breakfast are first class well maintained and good decor. Breakfast was very good with multiple selections of food types and all of quality however the same cannot be said for the rooms. Our room was very tired and smelt strange not bad just strange a bit like it had been resently disinfected... More 

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Maidstone, United Kingdom
1 of 5 stars Reviewed 3 days ago NEW

The Hilton Newbury, has great first impressions, lobby is very grand and pristine, however the hotel has no Lift to the 1st floor ( a modern day requirement) the room was very dirty, dusty and smelt as soon as you walked into the room. Very noisy all night by both staff and guests! I would not stay at a Hilton... More 

Review collected in partnership with Hilton Hotels & Resorts

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Greater London, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

When visiting hotels, I try and manage my expectations. I keep in mind that a room like the one I am staying in right now has probably at least 100 people passing through it a year, and so an occasional mark, stain or furniture chip are easy enough to let slide if the amenities are good, the bathroom clean and... More 

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MrSamFarmer, General Manager at Hilton Newbury Centre, responded to this review

Dear Russ T, your feedback is very much appreciated and fair. Thank you for staying with us, we are aware of these issues but I will make it a priority to speak to the maintenance team about the issues you personally encountered. More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed here many times for business. For leisure I would not stay here. Friendly staff. Very good restaurant. Rooms: worst ever seen in hilton. Even in executive rooms a weird smell and no proper way to block the light. I avoid it if i can.

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MrSamFarmer, General Manager at Hilton Newbury Centre, responded to this review

Dear Roger S, your comments are helpful so thank you for your review. More 

Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My team and be gave stayed and used the meeting rooms here a number of times. Whilst the hotel decor is s little dated, the location is good for travels, staff friendly and service always as expected with Hilton. The breakfast and lunch on the business, along with meeting hire is something we continue to use.

Was this review helpful? Yes
MrSamFarmer, General Manager at Hilton Newbury Centre, responded to this review

Dear Gareth G, thank you for your positive comments. I am happy to hear you enjoyed your guest experience here at Hilton Newbury Centre. More 

stoke on trent
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Was not sure what to expect after seeing some of the reviews on here but overall was ok the staff were pleasant and helpful when booked in and checked out. There car park is large so plenty of parking and the main entrance is nice looking we never had a drink or food but it looked quite busy the bar... More 

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MrSamFarmer, General Manager at Hilton Newbury Centre, responded to this review

Dear Stephen I, thank you for your feedback. Your comments are appreciated as we are always looking to better the hotel in any way possible. We hope to see you again in the near future. More 

Maidstone, England, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked the Hiton as a stop off on my way to Oxford after spending a day in Portsmouth I booked online as the price was excellent compared with others. After I booked I started to read all the reviews and thought omg what have I done so it was with antripidation I pulled into the car park expecting the... More 

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MrSamFarmer, General Manager at Hilton Newbury Centre, responded to this review

Dear Colin B, thank you very much for your feedback. Regarding the mattress, I have spoken with our housekeeping and maintenance team in order to get it changed. I'm happy to hear that our staff made you welcome and gave you a good guest experience. Thank you for staying with us here at Hilton Newbury Centre, we hope to see... More 

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