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Mercure Newbury Elcot Park Hotel

Elcot, Newbury RG20 8NJ, England
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Mercure Newbury Elcot Park Hotel
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Ranked #6 of 18 Hotels in Newbury
A recent review
4 of 5 stars reviewed yesterday
Vossitch Sydney, Australia
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448 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

The grounds that this Mecure in is very nice, almost feels like your at some kind of Country Resort for the weekend relaxing, not there for work. Food was good although I'd so a tad over priced. Rooms were comfortable, and the lounge and bar area's were really nice to sit in also.

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Reading, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was back at Mercure Elcot Park in January for a wedding and stayed over for the weekend. The rooms were first class, spotless and comfortable. This is always a good start to stop over. The food on both evenings was excellent and great value. The staff are so good with the customers and make you feel so welcome. A... More 

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Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for two nights and thoroughly enjoyed it. Bedroom was adequate with lots of drawer space and tea and coffee making facilities. Had two very good nights sleep( despite a wedding party on Saturday night )The bed was extremely comfortable, with soft pillows and clean white bed linen. The bathroom had a very powerful shower over the... More 

Review collected in partnership with Mercure Hotels

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Surrey
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

On checking in we were told that because there was a wedding on, and it would be noisy, we had been put in the annex. We said that we weren't told this when we booked, back in December, and that we wished to stay in the main building as it was a freezing day and we didn't wish to walk... More 

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Dorset, Vermont
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

3 nights business trip at this hotel. The hotel is in a secluded countryside location with nice facilties and very comfortable lounge and dinning room. Stunning views and very quite. It is inly a few miles from commercial district. Staff are very friendly and food is very good. Recommend the Seabass which was cooked to oerfsction. Plenty other choice from... More 

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Mehmet K, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that overall you have had a great stay with us and that you were looked after well. I will share your comments with our team. I am sure that... More 

Swindon, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

I booked for early arrival which would have been in my email. Was told I was too early, explained I had booked for early to be told it was down to availability which I would have understood but he had not even checked. I just did not feel comfortable. In the end I settled for one of the rooms in... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Mehmet K, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Newbury Elcot Park Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I have carefully noted your comment with regards early check in and will certainly address it... More 

Leicester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel for a long weekend. The location is idyllic and the buildings are superb as well as full of character. We really loved the open fireplaces and the staff were excellent. The food was very appetising and plentiful. There were a few comments that I hope will be constructive. The main entrance/ reception is somewhat lost... More 

Was this review helpful? Yes
Mehmet K, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Newbury Elcot Park Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback... More 

Brough, United Kingdom
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
642 helpful votes 642 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Maybe it was because it was mid-winter and they wanted the place kept going until "the season" but when I booked an overnight stay I couldn't believe the price - talk about a bargain, this was it! And after a tiring 180 mile drive on a Friday evening we were pleased to get there - though, as strangers to the... More 

Was this review helpful? Yes 9
Mehmet K, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Newbury Elcot Park Hotel. I am sorry to hear you had to wait a while for your main course for which please accept my apologies. I have discussed your comments with the team and will ensure the speed of service improves. I am... More 

Luxembourg City, Luxembourg
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 20, 2015

I will never be boared of this Hotel.The service, food and hospitality is superb. The area is very quier so there are no amenities around. the greenery surrounding the Hotel is so peaceful and serene. The food at the restaurant is just yummy, service is so friendly and the service desk also remembers the customers which is so sweet. On... More 

Was this review helpful? Yes 6
Mehmet K, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that that you had a such a pleasant stay and thank you for your very kind review about the level of service and the quality of food. I will... More 

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