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Mercure Newbury Elcot Park Hotel

4.0 of 5
Elcot, Newbury RG20 8NJ, England
Hotel amenities
Mercure Newbury Elcot Park Hotel
Ranked #11 of 17 hotels in Newbury
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133 reviews from our community

Traveler rating
    35
    41
    31
    15
    11
See reviews for
Families
27
 
Couples
51
 
Solo
2
 
Business
29
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Newcastle upon Tyne, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 19, 2013 NEW via mobile

Stayed here at the end of April for a meeting with work. Lovely hotel old manor house with a new'ish extension. Lovely room with gorgeous views of the Berkshire country side. Only down point was the breakfast not a lot of choice especially the fresh fruit! Meal the evening before was delightful though :-). The fire alarm at 3 in... More

Was this review helpful? Yes
Angus M, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review
May 20, 2013

Dear Magpielee, Thank you for taking the time to write a review and good to see you enjoyed your stay and would return. We are looking at the breakfast specification at present regarding produce which will see some improvements.Hopefully we will be welcoming you back in the near future, Regards More

High Wycombe, United Kingdom
1 review
5 of 5 stars Reviewed May 17, 2013 NEW

I stay in this hotel regularly and I would like to thank Fiona and the rest of the staff for their helpfulness and friendly service. Without exception, on every stay, they have done their best to make sure that I am well looked after.

Was this review helpful? Yes
Angus M, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review
May 20, 2013

Dear Jim, Thank for the positive comments and I will pass your views onto the staff. Let me know when you next stay, would be good to catch up. More

North Yorkshire
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 14, 2013

Had the food served at breakfast been better this hotel would have scored full marks. We could not fault any of the service provided by all of the staff. We, as a family occupied three rooms and the standard was excellent. The hotel itself and the grounds were really lovely. But........ the quality of the breakfast was poor. Particularly, for... More

Was this review helpful? Yes 1
Angus M, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review
May 16, 2013

Dear Sue, Thank you for your comments and I am glad overall you enjoyed your stay.We do have a breakfast group who are looking at breakfast across the group and I will relay your comments. I will pass on your comments regarding the staff and rooms and we look forward to welcoming you back in the near future, Kind Regards More

Berkshire, England
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 6, 2013

Just wanted to say a huge thank you to the Mercure Newbury for a fantastic day for hosting my daughter's 6th Birthday Party today. We use a hotel each year for my daughter's birthday party and I have to say that this was one of the best! The staff led by Karolina were very attentive and the party food was... More

Was this review helpful? Yes 1
Angus M, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review
May 9, 2013

Dear Jenny, Glad your daughter had a great 6th birthday and all went well. I will pass your comments onto the staff and look forward to welcoming you back again soon, Regards More

London, England, United Kingdom
1 review
3 of 5 stars Reviewed April 23, 2013

Nice looking hotel from the outside and the grounds are lovely with rolling countryside views, we spotted quite a bit of wildlife whilst we were sitting in the garden. A tennis court and chess set outside and a gym and pool, sauna inside, my husband used the gym and I had a swim and used the Jacuzzi, small pool but... More

Was this review helpful? Yes
Angus M, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review
April 26, 2013

Dear Jan, Thank you for your email and even though you enjoyed your stay my apologies for the tatty furniture in the lounge. I will follow up your comments on the staff as this is not our usual standard of service, Kind Regards Angus Macgregor More

easson73
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed April 21, 2013

We stayed at the Elcot Park Hotel for one night this weekend. The room was a good price and the staff when we arrived were helpful. The room smelt a bit musty but okay for the rate and for one night. We had the worse sleep ever, it was quiet at the beginning but then we got woken up at... More

Was this review helpful? Yes
Angus M, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review
April 23, 2013

Dear Easson73, I know I have apologised already but sincere apologies again we are looking forward to you visiting us and I have followed up the issue, Kind Regards Angus Macgregor More

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Cambridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2013

We booked into this Hotel on Saturday evening, the receptionist was really friendly and helpful. We stayed in room "54" which was a good size and very clean, with a nice comfortable double bed and two single beds for the children. We went to the pool as soon as we got there, again all very clean. There was a problem... More

Was this review helpful? Yes
Angus M, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review
April 16, 2013

Dear Gills 18, Thank you for taking the time to post your positive comments will be passed onto the staff. So glad you enjoyed your stay and we look forward to welcoming you back, hopefully in the near future, Regards More

Watford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 9, 2013 via mobile

We stated here for one night in March as we were on business in the area. Check in was slow as 3 other people were checking in at the same time and the reception team had to sift through a plastic box to find my booking. Apart from that they were fairly friendly. Room was small and not that modern... More

Was this review helpful? Yes
Angus M, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review
April 12, 2013

Dear Ben, Thanks for your comments and my apologies for the atitude of the barman. I will follow this up and hopefully we will see you again in the future. Kind Regards Angus More

Wokingham
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2013

Had a wonderful one night stay there. We had one of these cheap deals - around £55 for a family room. Nothing can be faulted. Nice pool, good but small gym, nice staff. We were lucky enough to have a massive room - the room was about 11m long! Comfy beds, kids loved the hotel "Please can we stay here... More

Was this review helpful? Yes
Angus M, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review
April 10, 2013

Dear Tie IH, Great you made use of one of our deals and that everything was satisfactory.Hopefully see you in the summer when the kids can run around the grounds as well. More

Albacete, Spain
1 review
5 of 5 stars Reviewed April 7, 2013

I was given the gift of a spa day at the Elcot Park Hotel and it was fabulous. Massage by Rebecca who is without doubt the best I have been to followed by a swim in the pool and time in the Sauna, Jacuzzi and Steam Room. Everything was spotless and the staff friendly. Try it you won't regret it!

Was this review helpful? Yes
Angus M, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review
April 8, 2013

Dear Albacete, Thanks for your great comments and its great you had a good Spa day here. Look forward to welcoming you back soon, Regards Angus Macgregor More

 
 
Mercure Newbury Elcot Park Hotel
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Hotel Summarization (Beta)

What travelers say

  • Swimming pool(7)
  • Country house(3)
  • Steam room(3)

Additional Information about Mercure Newbury Elcot Park Hotel

Address: Elcot, Newbury RG20 8NJ, England
Region: United Kingdom > England > South East England > Berkshire > Newbury
Amenities:
Free Parking Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#3 Luxury Hotels in Newbury
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Impressive Country Mansion with modern extensions set in 16 landscaped acres. ... more   less 
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Also Known As:
Ramada Elcot Park
Ramada Newbury
Newbury Ramada
Mercure Newbury Elcot Park Hotel England

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Mercure Newbury Elcot Park Hotel
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