Stayed there in May 2012. Our family can confirm that the lack of quality in the rooms are correct, as I had to contend with a very hot and upset toddler during my stay and the lack of comfort would deem the hotel to be that of a 2 star than the 4 it holds, obviously gained when it was...
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Stayed there last night. I thought I'd risk it, even after reading reviews before I booked. As other reviews have said, beautiful grounds, great setting, nice pubs near by (I would highly recommend the Swan Inn in Inkpen, RG17 9DX for great food).
However, back to the hotel....the room was appalling. The bed was like a block of lumpy concrete....
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I stayed at this hotel this weekend the 25th and 26th May. My colleague and I were staying the weekend as we were working at Highclere Game and Country Fair. This obviously meant early starts in the morning for us. We were horrified to return from our dinner out on Saturday at 10pm to find the entire property shaking with...
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I had my wedding here on Sunday 20th May 2012. Everything went so smoothly, and it was all so relaxed. Peter made sure everything was exactly how we wanted, and kept everything ticking along so we did not have to worry. He explained everything that was going to happen clearly so there was no apprehension or nerves. It was perfect....
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I am so glad you had an amazing wedding day, it is great feeling to have, knowing that we at Mercure Newbury Elcot Park have had a hand in making your perfect day. Peter and his team work expectionally hard from your first meeting to the end of the big day to ensure everything is just how you imagined it...
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My partner and I had the most wonderful weekend getaway at the Mercure near Hungerford. The staff were warm, friendly and really made the effort to make us feel special. The food was delightful; my partner had the salad and risotto and I feasted on a ten ounce rib eye steak. My steak was good but the risotto blew my...
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Thank you for the fantastic comments following your stay with us, all the staff get such a buzz when we get comments like these. I was especially delighted to read your comments about our food. We have just changed our restaurant and bar menu and the dishes are outstanding, particularly, as you mentioned, the steaks. We now serve Casterbridge sirloin...
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I had a large comfortable room with a lovely view of the parklands.
I enjoyed the quiet surroundings, well presented room and the service in the restaurant for breakfast was really good, although there was a little less variety than I would have expected from this standard of hotel.
The pool is small, but whenever I used it in the...
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Thank you for taking the time to write such great comments about Elcot Park, I too love to watch the rabbits and pheasants from the restaurant. At this time of year, we have so much wildlife to watch, we even have a buzzard that has made Elcot Park its home - all the staff have named him Wally !
I...
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Thank you to all the staff who helped make our stay special. We didn't like our first room in The Mews as this was quite a distance from the main house. However the staff were very helpful and moved us straight away. We had a lovely weekend using the leisure facilities and visiting the amazing nearby Highclere Castle.
Thank you so much for taking the time to write such lovely comments about Elcot Park, each member of staff puts 100% into everything they do to ensure each guest has an amazing stay and leaves having had a positive experience. I am glad we were able to resolve your bedroom issue effectively for you. We look forward to welcoming...
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This review relates to Sunday Lunch Only.
We booked a table at 1:00 p.m. for Sunday Lunch following advertising in the local press. Upon arrival, a few minutes early, the entrance to the dining room was closed off by curtains and we were asked to come back in a few minutes. Clearly the staff were still preparing the room so...
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Thank you for taking the time to tell us about your Sunday lunch at the Mercure Newbury Elcot Park Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every guest and your feedback is...
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We held our wedding here in April 2012 and couldn't be more positive. We had the ceremony, wedding breakfast and reception all here and had a wonderful time. Peter, the wedding co-ordinator had been most helpful throughout the process of booking and planning, right down to the llast detail. Nothing was too much trouble. He was also there on the...
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We very much appreciate your comments regarding your stay at Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank...
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Due to work I need to stay regularly in Newbury and the Elcot Park is my Hotel of choice. The Hotel is set in the country side within easy reach of Newbury. The original side of the hotel has the feel of an old manor house. The staff are very welcoming and helpful (especially Fiona). The grounds are pretty and...
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We very much appreciate your comments regarding your stay at Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank...
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