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Mercure Newbury Elcot Park Hotel

Certificate of Excellence
Elcot, Newbury RG20 8NJ, England
Hotel amenities
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Mercure Newbury Elcot Park Hotel
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Ranked #7 of 18 Hotels in Newbury
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
zoomey23 Leicester, United Kingdom
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481 reviews from our community

Traveler rating
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    79
    44
    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

this hotel is great for your special occasion , it was our 25th wedding anniversary and all the staff treated really nice, thanks you made it very special for us , our room was fantastic and nothing was to much trouble for any of the staff, we will be returning next year on our anniversary the hotel is set in... More 

Was this review helpful? Yes 2
Royal Wootton Bassett, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I organised the Elcot for 17 of us from around the world for an internal meeting. Without exception everyone enjoyed their stay. We were incredibly lucky with the weather, the hotel is in a beautiful location and according to my colleagues is "typically English" which they loved. One evening I donned my best tour guide hat and took them all... More 

Was this review helpful? Yes 4
England, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very pleasant stay. If you get the weather, a drink on the patio with some lovely views should not be missed. Food was pretty good and hotel staff helpful. It is some distance from civilisation, so if you want to walk in to town, think again

Was this review helpful? Yes 3
Dorset
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I are preparing to move house, so to get away from the chores of packing and clearing things out, we decided to get away from it all with a short stay near Newbury. We choose the Elcot Park Hotel, after checking with the reviews on Trip Advisor. After allowing too much time for traffic, we arrived quite... More 

Was this review helpful? Yes 2
Brighton, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

we have been going to Elcot once or twice a year for the previous 6 years and on the last two visits paid the additional £40 for the Privilege rooms which gives you additional services, one being a newspaper each day. On our first visit we did not receive the newspapers on either day due to an apparent failure with... More 

Was this review helpful? Yes 4
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed at this hotel over a number of years. It is improving its looks no doubt about that. But the rooms are still dated and below par . The staff are lovely . The building and grounds are great but there's just not enough money been spent on it yet

Was this review helpful? Yes
Mehmet K, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Newbury Elcot Park Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I have carefully noted your comments about our bedrooms but was very pleased to hear that... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We have just returned to Elcot to celebrate our wedding anniversary. This was included in the wedding package and is a nice touch. We had fond memories as the staff did a great job for us on our special day. They were also very welcoming on our return and made the occasion special. A particular word of thanks to Peter.... More 

Was this review helpful? Yes 2
Mehmet K, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Congratulations on your recent anniversary! We very much appreciate your kind comments regarding your experience at Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I have shared your lovely feedback with Peter and the team. I am sure that this feedback will serve as an encouragement to all of our staff as... More 

Hastings, United Kingdom
Top Contributor
71 reviews 71 reviews
44 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On first sight, the hotel looks promising. It is situated well away from any main road and the surroundings are very agreeable. Unfortunately, there are too many areas of concern to allow us to award any more that a 'poor rating'. Our room, no. 43, was cramped and its furnishings dated. The bathroom had been fitted into an awkward corner... More 

Was this review helpful? Yes
Mehmet K, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Newbury Elcot Park Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback... More 

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