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Mercure Newbury Elcot Park Hotel

Certificate of Excellence
Elcot, Newbury RG20 8NJ, England
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1 room 1 guest
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544 Reviews from our TripAdvisor Community

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Traveler rating
    235
    133
    94
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    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
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  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (544)
  • Mar-May only
    (119)
  • Jun-Aug only
    (183)
  • Sep-Nov only
    (146)
  • Dec-Feb only
    (96)
All months
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed in a room located in "The Mews". The room had cracked ceilings, flaking paint, a leaking shower, a faulty tv & only one set of towels despite being booked as a double. Decor across the hotel in general is tired & dated. Breakfast is served in the main hotel building in a cramped consveratory and lacked in quality -... More 

Was this review helpful? Yes 1
Lichfield, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I could write an essay on this one night stay but I'll try to refrain and I'll also point out that I don't use trip advisor just to write negative reviews. Our initial impression of this hotel was good with great grounds and friendly staff throughout. But the room was well below par in need of desperate decoration and repair.... More 

Was this review helpful? Yes 1
Maidenhead, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I travel a lot with business and use a mixture from budget hotels to nice ones. This was a night booked to celebrate my wife's birthday. We did get an D, B&B package which was on the face of it great value. The room we had was clean, nice and big ( bigger than the average), decor and bathroom fine.... More 

Was this review helpful? Yes
St Ives, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Lovely hotel with very comfortable lounge and accoomdoating staff. Reception staff are approachable, talkative and interested in their guests wellbeing. While waIting for taxi we overheard number of discussions taking place between Hassine and other guests. Hassine is genuinely a very nice person who want to help others. Breakfast was one of the best experiences we have had in a... More 

Was this review helpful? Yes 1
Copenhagen, Denmark
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel, clean rooms with room service from the hotel restaurant. Bigger than we thought, but still charming. Is situated amongst wonderful nature. The surroundings and gardens where the best thing. It had its charm. When we where visiting there was a wedding and another privat party going on. So the main building was a bit crowded, but we... More 

Was this review helpful? Yes 3
Mehmet K, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I am so glad that to hear that you had peaceful stay at Elcot Park. I will share your comments with our team. I am sure that this feedback will serve as an encouragement... More 

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

My sister booked this for a birthday treat for us both, as it isn't far from highclere castle (downton abbey!). Staff - extremely friendly and helpful. Room - we had a privilege room which was a good size and had a balcony and robes. Very clean overall, however there was a full ashtray that hadn't been cleaned out. Probably just... More 

Was this review helpful? Yes 3
Mehmet K, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive and constructive feedback. I have carefully noted your comments regarding the ashtray on the balcony and will most certainly inspect this my self and address this with my Head Housekeeper. Please accept my apologies for... More 

Barbados
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

An excellent hotel with character, and very helpful staff. Beautiful grounds to wander in. After being cooped up in London, we found this to be just what we needed - a safe space for the kids to run around. Great breakfasts overlooking the grounds and surrounding countryside. People who need air conditioning might find the absence of it a problem... More 

Was this review helpful? Yes 2
Mehmet K, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Gust, We very much appreciate your comments regarding your stay at Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I am delighted to hear you had a pleasant stay with your family. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all... More 

Varese
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel for a weekend as part of a family reunion of fifteen members. The hotel offers a range of amenities and we particularly liked the outside spaces and games for children (outdoor chess and crocket). The staff was very helpful and professional. We will certainly return in the future.

Was this review helpful? Yes 2
Mehmet K, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that you had a great stay at your family re-union, thank you for you kind feedback. I will share your comments with our team. I am sure that this... More 

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