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Mercure Newbury Elcot Park Hotel

Certificate of Excellence
Elcot, Newbury RG20 8NJ, England
Hotel amenities
Mercure Newbury Elcot Park Hotel
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Ranked #7 of 18 Hotels in Newbury
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Caroline B London, United Kingdom
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522 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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  • All months
    (522)
  • Mar-May only
    (119)
  • Jun-Aug only
    (162)
  • Sep-Nov only
    (145)
  • Dec-Feb only
    (96)
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London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Very comfortable Manor House. Stayed in one of the Mews room (room3) very spacious with a court yard. Incredibly quite room. I can imagine some people might be put off as it is a good 100 yards walk from the main hotel. Food was delicious and Breakfast was of a very high standards. Breathtaking views fro Orangery Restaurant. One other... More 

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Newbury, United Kingdom
Level Contributor
8 reviews
5 of 5 stars Reviewed yesterday NEW

This is a remarkable hotel with a great bunch of individuals who care very much for what they do. Stayed with my family for 2 nights due to house move. With young teenagers we were apprehensive whereto or not they would get bored but we were not disappointed. High speed wi-fi and extensive grounds kept our teenagers busy and left... More 

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London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just spend a wonderfully peacefully and carefree two days break (Sun to Tues) at this hotel. Lots of good stuff going for it - plenty of parking, easy to find just off the A4 (dont worry far enough away to lose any traffic sound) and well signposted, good food ,smart garden and friendly staff - watch out for Dean in... More 

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UK
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very nice hotel and lovely room. Shower was hot, breakfast was lovely and hotel staff very friendly. Room was clean and had a fan due to the hot weather, definitely worth a stay. I was in the building near the entrance so not actually in the main hotel, this was quite confusing as the staff didn't make it clear, it... More 

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Hampshire, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Set in really quiet and delightful grounds this hotel was perfect for our needs. I agree the hotel in warm weather is very hot but the room did have a fan a very little noisy fan. People have commented about breakfast and I can see what they mean however in any hotel if you try to have breakfast the exact... More 

Was this review helpful? Yes 2
Mehmet K, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive and constructive feedback. At times there seem to be bottle neck at Breakfast when over 50% of guests try to have breakfast at the same time, we are however, trying to prevent this and have... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We chose this hotel for a family get together and because my great grandad used to live here before it became a hotel. Check in was good but afterwards realised they could -should-have told us things like finding the 'spare' towels in the wardrobe. As we booked in as a couple I expected to find towels put out for two... More 

Was this review helpful? Yes 2
Mehmet K, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Newbury Elcot Park Hotel, but I was very disappointed to hear that your experience did not fully meet your expectations. Please allow me to express my sincerest apologies. I have carefully noted your constructive comments. At Mercure, we strive to provide a superior... More 

chelmsford
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We just come back from a two day stay at the Newbury Mercure. We stayed in a small annex of the hotel. The room and especially the bathroom was spacious. We didn't eat at the hotel but the menu looked inviting. This hotel is excellent value for money and we'll worth considering.

Was this review helpful? Yes 2
Mehmet K, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Thank you for your lovely review! I am sorry you didn't try our Brasserie Menu at Orangery Restaurant - perhaps next time! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mehmet More 

Swansea, United Kingdom
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently had a two night stay in this lovely hotel, the staff were all excellent especially Javier on reception, Luba the restaurant manager and Sam, Jenny and Dean the waiters and bar staff. The food was nice without being exceptional and a little pricey for what you get. The room was really nice, however it was extremely hot, there is... More 

Was this review helpful? Yes 2
Mehmet K, General Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive constructive feedback. I am very pleased to hear that overall you had a pleasant stay and that you were looked after well by the team. I shall certainly ensure your kind feedback is shared with Lubo... More 

Helsinki, Finland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

This is not a 4*, it struggles tremendously to climb aboard the 3* train and gets in wheezing and almost passing out. The staff is best described by untrained, sarcastic, uninterested and unpolite. Fortunately only one quality per person, but it takes it's toll during your stay. The manager definitely should receive more training in how to act with his... More 

Was this review helpful? Yes 2
Mehmet K, Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Newbury Elcot Park Hotel, but I was very disappointed to hear that your experience did not fully meet your expectations. Please allow me to express my sincerest apologies. I have carefully noted your constructive comments. We appreciate your feedback, and I hope that... More 

CORNWALL
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night on the way back from London to Cornwall, the setting is beautiful with a fantastic outlook, huge grounds and looks very impressive. I would say the hotel is shabby chic, a little bit tired in places but I think that adds to the charm, very nice atmosphere and very comfortable. Our room was fine... More 

Was this review helpful? Yes 1
Mehmet K, Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive constructive feedback. I have carefully noted your comments and will certainly address them with my team. I am, however, very pleased to hear that overall you had a pleasant stay and thank you for you kind... More 

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