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All 18 Newbury hotels

Hilton Newbury North

4.0 of 5 Hotel   |   Oxford Road | M4 Junction 13, Newbury RG20 8XY, England
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Ranked #12 of 18 hotels in Newbury
A recent review
4 of 5 stars reviewed 2 days ago
KirkbyAldo Kirkby
  • Reviews (505)
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505 people have reviewed this hotel

Traveler rating
    107
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    123
    76
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102
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
Kirkby
Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stopped over here before our cruise from Southampton. It was very clean tidy and room was large and good enough. We booked executive room and was clean tidy not like other Hilton hotels we have stayed at it is a bit more old fashioned but lovely. Breakfast was beautiful with lots of choice. Never went to pool or spa but... More

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Lancashire
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Superb breakfasts, good, generous buffet dinner. Clean, large bedrooms BUT the showers in the bathroom were too stiff to operate (this was a general complaint from our party!). Television had obviously been previously primed to switch off after two minutes - very annoying - eventually managed to get the picture to stay on. Very convenient location and good window soundproofing... More

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Hinckley, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for two nights on the Hilton Summer Sale deal. We stayed with our two young children in a large family room that was very comfortable and clean. Our children ate free in the restaurant for dinner which was a good perk. The leisure club was lovely and we fully utilised the pool. All meals were delicious. The best... More

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NKeel, Guest Relations Manager at Hilton Newbury North, responded to this review

Good Morning TeamHughes!! Wow, Thank you for such a positive response! Its clear to see that you had a fantastic stay here with us at Hilton Newbury North! And the staff did a great job with looking after you and your family! Thank you for your feedback!!! We look forward to welcoming you back soon. Warm Regards, More

reigate, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW

did not reach my expectations. after paying in advance for my weekend, I was horrified to discover that the hotel were then going to charge me three pounds per night to park my car. The food in the restaurant was of a very good standard.

Review collected in partnership with Hilton Hotels & Resorts

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NKeel, Guest Relations Manager at Hilton Newbury North, responded to this review

Good evening Leslie, Thank you for taking the time to write a review on this site. All feedback is greatly appreciated. I am sorry to see that the hotel did not reach your expectations on this occasion and you were not happy about the parking charge. The parking charge is displayed on our website so that everybody is aware. However... More

Durham, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel on a short break organised by a local tour operator. The hotel is fine for a bed for the night but not as a base for an organised tour. The beds were lovely and comfortable and the pillows just right, but with two disabled companions the hotel was totally unsuitable, no elevators, no porterage and... More

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NKeel, Guest Relations Manager at Hilton Newbury North, responded to this review

Good evening Daisyhill, Thank you for a brilliantly informative review. I can see overall you had an okay stay with a few factors that disappointed you. Regarding the room location, unfortunately we did not recieve any specific request to have an accessible room, or a ground floor room, else we would have done our upmost best to allocate this prior... More

Helensburgh, United Kingdom
Top Contributor
96 reviews 96 reviews
31 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed 1 week ago

I've never been a fan of the Hilton chain, and based on previous Hilton stays, my expectations are always fairly low. In that respect alone, this one didn't let me down. Check in was fine - though my colleague (also not an HHonors member) who booked into the same type of room was given free wifi and I wasn't offered... More

Was this review helpful? Yes 1
NKeel, Guest Relations Manager at Hilton Newbury North, responded to this review

Good evening MProudfoot. Thank you for taking the time to write such an informative review! All feedback is much appreciated as it is only through comments as yours that we can improve. I am sorry to see that you had a few issues during your stay including room preference, and lack of staff in the restaurant. I have passed these... More

Didcot, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and I stayed at the Hilton Newbury North this weekend and had a fantastic stay. I don't normally write reviews but our visit was so outstanding that I wanted to spread the word. The Hilton staff were very friendly, and were extremely helpful and accommodating. Travelling with a 5-year-old can be tricky but one staff member even offered... More

Was this review helpful? Yes 2
NKeel, Guest Relations Manager at Hilton Newbury North, responded to this review

Good afternon Momandhappychild! I am very pleased to see you had a fantastic stay! It seems to me like all of the staff really looked after you during your visit and you both thouroughly enjoyed it!! I do hope that you will be visiting us again soon so that we can give you the same happy, enjoyable experience again! Once... More

Southampton
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed here on 24/08/14 for one night. The service from all staff throughout was excellent and very friendly. We stayed here a few years ago and returned knowing its location and service could be relied upon. The hotel is in need of refreshing and updating; to give an example we stayed in room 253 and the... More

Was this review helpful? Yes 1
NKeel, Guest Relations Manager at Hilton Newbury North, responded to this review

Hi Howard, Thank you for your informative review. We take all feedback very seriously and try to action upon everything. I can see from your review that there were a few room issues in your room. I have passed all of these onto the maintenance and the housekeeping managers so that they can be recitified so thank you. However I... More

Colchester
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Was dubious about having made this booking six months ago after reading the interim comments but was very pleasantly surprised. Had subscribed to the £10 extra for ' a possible room upgrade if available' and so ended up with 2 inter connecting rooms with breakfast for £84 instead of the £74 family room originally booked. Worked brilliantly giving us lots... More

Was this review helpful? Yes 1
NKeel, Guest Relations Manager at Hilton Newbury North, responded to this review

Good afternoon Usandthekids, Wow!! What a brilliant review, thank you!! I am glad to see that despite reading some reviews you still chose to stay with us and had a very enjoyable time!! Its very pleasing to see comments such as your own to know that we are doing the right thing and giving guests enjoyable personalised stays. I hope... More

1 review
4 of 5 stars Reviewed 1 week ago

Me and my husband stayed here for one night. Lady I thought was a manager of the place was really helpful and kind. (Thanks for orange slices) While Ben did really excellent service. Would recommend it. p.s. deluxe room could better

Was this review helpful? Yes
NKeel, Guest Relations Manager at Hilton Newbury North, responded to this review

Good Afternoon Valerija, Thank you for such a positive review. I can tell that you had really great service, expecially from Ben inparticular. I have made sure personally that the comments have been passed on to him to thank him for you. I hope that you will come again in the near future so that we can welcome you back... More

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Additional Information about Hilton Newbury North

Address: Oxford Road | M4 Junction 13, Newbury RG20 8XY, England
Phone Number:
Location: United Kingdom > England > Berkshire > Newbury
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Newbury North 4*
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Also Known As:
Hilton Newbury North Hotel Newbury
Newbury Hilton
Hilton Newbury North England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Newbury #6 Luxury Hotel in Newbury
Hotel Class
Number of rooms
112

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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