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All 18 Newbury hotels

Hilton Newbury North

4.0 of 5 Hotel   |   Oxford Road | M4 Junction 13, Newbury RG20 8XY, England
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Ranked #11 of 18 hotels in Newbury
A recent review
5 of 5 stars reviewed 5 days ago
malone69 Swindon, United Kingdom
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492 people have reviewed this hotel

Traveler rating
    105
    157
    118
    75
    37
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97
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31
128
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
1 review
1 of 5 stars Reviewed yesterday NEW

We had afternoon tea which we were told hadnt been booked even if I called and booked it. Restaurant worker does not smile and we were told to wait as food was not ready. When it arrived it tasted like tesco bought scones and we were given ham and tomato sandwiches. Tea tasted awful and dont you expect leaf tea!... More

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Swindon, United Kingdom
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My friend and I have just come back from a one night stay at this hotel and are already looking to see when we can go back. We had booked the afternoon tea and then thought we would have a room too. Location is great - just off the M4 and 5 mins drive from town centre. We were able... More

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Attila V, Front Office Manager at Hilton Newbury North, responded to this review

Dear malone69, Many thanks for your review! Great to hear that you had a fantastic stay. Rest assured i passed the wine related comments on to the management. Kind regards, Attila Voros More

Rhyl, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago NEW

Stayed here last weekend. Reception and public areas OK Food excellent but oh! the stairs and upstairs corridor smelled and were in need of a good overhaul both in the refit and cleaning department. The room we had had badly worn carpet that was so dusty I would not walk on it without something on my feet, and the room... More

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Attila V, Front Office Manager at Hilton Newbury North, responded to this review

Dear Susan H, Thanks for taking the time to write a review here. I appreciate your feedback and let me reassure you that i have passed your comments on to the Head Housekeeper to make sure it won't happen again. Regarding the rating of the property, Hilton as a chain is not part of AA ratings, hence none of our... More

Horndean, United Kingdom
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed 1 night for business. The restaurant and service were really poor. Sent my meal back twice and it was only steak and chips! They only have 4 white wines of which the house wine is £6 a glass and the one choice of Sauvignon Blanc is 11.50 a glass!! Won't be rushing back!

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NKeel, Guest Relations Manager at Hilton Newbury North, responded to this review

Good Evening Kate M. Firstly thank you for writing a review on this site. I do apologise that the meal was not up to standard and you were not happy with the price of the wines. I do believe that the staff did make this right for you on the night by re cooking your meal and giving something complimentary... More

West Midlands, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Having stayed at several hotels in the area this is the best around here in my opinion, service is good, food is nice, breakfast was fab, rooms ars clean, beds comfy, pool was nice, I did not use the gym, I would stay in this hotel again.

Was this review helpful? Yes
NKeel, Guest Relations Manager at Hilton Newbury North, responded to this review

Hi Julie, I am so glad to see that everything in your review is positive! Thats brilliant!! We hope you would come back again so that you can recieve the same great level of service you recently experienced. Warm Regards, More

Carmarthen
Contributor
15 reviews 15 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed here twice recently and found the hotel to be what we expect at a Hilton. The only negatives I came across were, being charged £9.00 for a glass of wine on the first stay and our room was not ready at check in at 15.30, this was apologised by staff and we were offered refreshments whilst we... More

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Polmont
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I use this hotel frequently so this review is based on multiple visits. The rooms and hotel is in a reasonable state of repair and the rooms are comfortable, but can be noisy if you get one close to the motorway. Air-conditioning is not available but fans are provided. The hotel has a pool and a gym which are small... More

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Contributor
12 reviews 12 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked a family room which was fine: clean, tidy with a double sofa bed rather than 2 doubles, using Hilton Honours points. This is a standard Hilton hotel on 2 floors with a swimming pool and all the usual amenities. Very handy for travel as it sits next to 2 main roads but is some way out of Newbury... More

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Yorkshire, England
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel does not really represent the Hilton brand in so many ways. The reception is good and well organised. The bar/restaurant area is also comfortable and well appointed. The Hilton image ends here - the bedrooms and corridors smelt awful - an overdose of Shake n Vac!! It was truly appalling - surely the management can smell as well... More

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NKeel, Guest Relations Manager at Hilton Newbury North, responded to this review

Good Morning NickandJulie, Firstly, thank you for taking the time to give us a review. We appreciate all feedback, positive or negative as we only see it as constructive. I am happy to see you though the reception area was well organised and the breakfast was very good, however it was the rooms that let the hotel down. I have... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing about our stay here was either outstanding or miserable. The furnishings in the rooms were new looking and in good condition. The sheets and beddings were clean and comfortable. The drinking glasses were not especially clean, however. The bathroom was nicely appointed and the toiletries provided were quite nice. I used the gym facilities which I was fairly impressed... More

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NKeel, Guest Relations Manager at Hilton Newbury North, responded to this review

Hi ChetanMager, Thank you for your detailed review on this site. I can see from the review you had an OK stay with us. Regarding the wifi, we do have complimentary wifi in the lounge area, I hope the staff had pointed this out to you. Regarding the room, I have passed all feedback onto the housekeeping Manager who will... More

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Additional Information about Hilton Newbury North

Address: Oxford Road | M4 Junction 13, Newbury RG20 8XY, England
Phone Number:
Location: United Kingdom > England > Berkshire > Newbury
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Newbury North 4*
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Also Known As:
Hilton Newbury North Hotel Newbury
Newbury Hilton
Hilton Newbury North England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Newbury #6 Luxury Hotel in Newbury
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Number of rooms
112

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