The only good thing about this hotel was the view. Were on the 3rd floor (lift only went to 2nd) only 1 bedside light worked, the bathroom was dingy and had a peculiar smell. Breakfast was in the basement,with plastic tableclothes, tea and coffee had to be made by yourself from a hot water flask, breakfast consisted of 1 rasher... more

Spent three nights in the second floor family room complete with sea views, standard of staff, food and location were all excellent. On the negative side the standard of decor within all areas is in need of much improvement espicially bedrooms and on-suite which although clean were of a very poor standard. Advertised off road parking was a strip of... more

booked room for one night thats all i could have managed at this hotel, although we booked family room this was on the 2nd floor at the back of the hotel so didnt get the view we were expecting just a tip at the back of dwelling with not very child friendly windows! room was a nice size but in... more

This is one of the best hotels we have stopped in for years. On arrival we where met with a wonderful smile and a very jolly introduction, Kay i think she was called, she showed us to our room which was lovely it didnt overlook the sea but that didnt matter, because you could sit in the bar and have... more

My Husband myself and 2 children stayed at the clarence gardens hotel from fri - sun 2 nights, the staff are friendly and helpful, the hotel is lovely just a normal clean hotel u would expect at a seaside resort, we had a family room on the top floor with excellent views from our window it was superb!!!!, i have... more

Just returned from a 2 night weekend stay at the Clarence. Although yes the rooms are small and a little outdated, they are very typical of a seaside resort and we found them to be warm, comfortable and clean. The staff were very pleasent (even owning up to overcharging me for our evening meal by mistake), and the views across... more

The downstairs, game rooms and bar were very nice. Our room was way up on the 3rd floor. Although it had a great view, the room was small and reminded me of an old cottage. The staff was very kind and friendly, but all of the clientèle had much to be desired. They were very young, noisy and stayed out... more

The hotel itself in the public areas is lovely and well presented, the bar is nice although a later opening would be nicer for us with young children who have been out to see shows and dont want to have to rush back for it closing. our room could have been nicer, it was very small and there was nowhere... more

We had two family rooms booked for the weekend. Arriving around midday after a long journey we were disappointed that the rooms weren't ready. The receptionist asked us to return after 2.30pm. We returned at 3.30 to be told again that the rooms were still not ready. The receptionist was friendly and offered complimentary drinks whilst we waited a further... more