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Ambassador Spa Hotel

36 - 38 Esplanade | Centre of the Esplanade, Scarborough Y011 2AY, England
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Ambassador Spa Hotel
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733 Reviews from our TripAdvisor Community

Traveler rating
    213
    227
    146
    92
    55
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115
340
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
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Washington, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

Unfortunately was very disappointed with the two rooms we were given very small and rubbish view out the window. And would not go back because of this(did not look like this on Booking.com pictures.) On a positive note staff were lovely bar area pleasant and was happy with the breakfast.

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Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

We booked 2 rooms as we it was my husband and I with 2 children. Breath-taking sea views on arrival was a brilliant start to the break. We had free parking directly outside the hotel and received a warm welcome by the person on reception. We were thankful for the lift due to the amount of luggage and my son... More 

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Cheltenham, United Kingdom
Contributor
20 reviews 20 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel looked lovely and arriving early evening had the views across Scarborough. Parking is on street and if parking towards Scarborough be aware disc zone starts. Discs are available in the hotel. As a solo traveller who was not expecting to use the spa I had an unusual room. I think it was 113. Unlock the door, go down... More 

Was this review helpful? Yes 2
AmbassadorOpsManager, Guest Relations Manager at Ambassador Spa Hotel, responded to this review

Dear Greenbeck, Thank you for your feedback regarding your recent stay with us. We are pleased you loved our stunning views across the harbour and south bay, and that you found your room beautifully decorated and cared for. Thank you for your feedback regarding fresh fruit at breakfast, we appreciate all suggestions and this may be something we introduce in... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

For our honeymoon the new wife decided to book a couple of nights away to where we had our 1st break away together. On arrival the staff was pleasant and as we had arrived early sorted us out with parking permit so we could go for a walk into town. All good so far. The new wife had gone all... More 

Was this review helpful? Yes 3
AmbassadorOpsManager, Guest Relations Manager at Ambassador Spa Hotel, responded to this review

Dear Damian S, Thank you for your feedback regarding your stay with us. We do ask that if guests do have feedback during their stay that these are discussed while you are with us so we can resolve the issue. I am very pleased you found the team pleasant and that you were given a parking permit on arrival. Thank... More 

Travelers are raving about these Scarborough hotels

Senior Contributor
22 reviews 22 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I booked the ambassador for my husband and i's wedding anniversary. We were given the only room with a balcony which was amazing, the view over South Bay was just beautiful! The rooms are nicely decorated, unfortunately the cleaner had neglected to clean the toilet in our room and we did struggle to get hot water. If it wasnt for... More 

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AmbassadorOpsManager, Guest Relations Manager at Ambassador Spa Hotel, responded to this review

Dear Zozo003, Thank you for your feedback regarding your recent stay with us. We are pleased your enjoyed your balcony premier deluxe room and apologise regarding the toilet in your room, i will speak to our housekeeping team regarding this. We are pleased your enjoyed your Md rasul experience, this leaves your skin so soft and we love it too.... More 

Manchester, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago NEW

I had booked two nights before and after my best friends wedding (as the reception was held here also). I booked well in advance but they still got the dates wrong. I phoned to change and they said I would get a confirmation email to say its been changed, however I never got this. Upon arrival, I checked in and... More 

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Birmingham, United Kingdom
Top Contributor
216 reviews 216 reviews
140 hotel reviews
227 helpful votes 227 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel looks impressive from the outside and it is situated in a great position on the cliff tops overlooking the sea. However, you need to be clear on what room you are booking as not all rooms have a sea view. Check In was a laborious process and we waited in a queue for about 5 minutes before anyone... More 

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Malton, United Kingdom
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

very disappointing visit to the spa. I suggested my self and three friends should have a spa day at the ambassador after reading about the spa and its facility's on the hotels web page , unfortunately the spa did not live up to any of our expectations. We arrived early to use all the fantastic Facility's listed on web page... More 

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

What a good little find, our room had everything we needed and didn't disappoint. Bathroom could do with a make over, pool and spa were clean and tidy as was the dining area. Breakfast is buffet style and has a good selection. Tram is 2 minute walk and takes you straight to the beach. For the price we paid I... More 

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Senior Contributor
32 reviews 32 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First of all the location is fantastic, overlooking the seaside and great views of the castle. When I checked in I asked the receptionist if I had a sea view room and the reply was maybe not a direct view but you will be able to see the sea as all rooms have this, if you would like to see... More 

Was this review helpful? Yes 1
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