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Ambassador Spa Hotel

36 - 38 Esplanade | Centre of the Esplanade, Scarborough Y011 2AY, England
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Ambassador Spa Hotel
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785 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
  • All months
    (785)
  • Mar-May only
    (215)
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    (157)
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sheffield
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

Nice hotel, just a little bit tired and needs some money spending on it but I would certainly stay here again as it was great value. perfect location, comfortable bed and great breakfast. basically what you see is what you get.

Was this review helpful? Yes
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First time at this hotel & it took us a while to find as we had arrived by bus. Lovely bar area & I had booked a deluxe room overlooking sea which was really nice. Breakfast was self service & had a varied selection whether you wanted continental or english. Would stay here again.

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County Durham
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed one night with my partner for a concert. First impressions were it didn't live up to its website, the decor is a bit tired in the reception areas and the bedrooms. However it was clean and the room had everything we needed including a comfortable bed. The view across the bay was really lovely and it's only a five... More 

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AmbassadorOpsManager, Guest Relations Manager at Ambassador Spa Hotel, responded to this review

Dear MsJanTiggy14, Thank you for review regarding your recent stay with us. I am sorry you feel the hotel does not live up to the website. All our pictures on our website are of the hotel rooms, we are in the process of refurbishing. I'm glad you enjoyed our stunning views across the bay and we are situated not to... More 

Louth, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Lovely hotel with friendly ambience. Room was lovely and the bed was comfy. Breakfast was nice with the usual selection - dining room was very pleasant, especially if you get a window seat with the fab sea view! Tried the spa - Rasul Mud Treatment, this was good, nice couples experience. The pool and spa area is small, but perfectly... More 

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AmbassadorOpsManager, Guest Relations Manager at Ambassador Spa Hotel, responded to this review

Dear Max H, Thank you for your review of our hotel. We are so pleased to hear you found your room and bed lovely and that you enjoyed your breakfast. I am pleased you enjoyed your mud rasul treatment, I agree this is a great treatments for couples as you can make it very relaxing or so much fun! We... More 

Newcastle upon Tyne, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

My daughter and I decided to have a last minute pamper weekend and I knew the place to go.... This is my third stay at the Ambassador Spa and again I was not disappointed. In fact the hotel has and seems to be going through redecoration so it was nice and bright being newly decorated. We were in the family... More 

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AmbassadorOpsManager, Guest Relations Manager at Ambassador Spa Hotel, responded to this review

Dear HelenW1965, Thank you for your review for your recent pamper weekend! I am pleased your enjoyed our new look bar and lounge area, it does feel so much more open and fresh and we love it. I am pleased you enjoyed your big family room and found the sauna and spa relaxing and clean. I am pleased your daughter... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our main reason for staying was for relaxation. We paid £207 for two nights in a double sea view room. Firstly we have stayed in much nicer and bigger rooms for this price, and with more room facilities so I was a bit disappointed with the room. I'm being picky as I'm comparing it with other hotels. The shower took... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Took a deluxe room with sea view and was not disappointed, really good size with comfortable King size bed and great view across the bay of the harbour and the castle. The room was, shall we say, a little tired and not to the same standard as the bar and dining areas but was very clean and not unpleasant. Breakfast... More 

Was this review helpful? Yes 1
AmbassadorOpsManager, Guest Relations Manager at Ambassador Spa Hotel, responded to this review

Dear Malcolm T, Thank you for your lovely review of our Hotel and Spa. I am pleased you was not disappointed with your bed and views across the harbor and castle! Thank you for your feedback regarding the bedroom and bathroom, we are in our 2015/2016 refurbishment programme at the moment. I am glad you enjoyed your breakfast and found... More 

Worksop, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

Hi, I stayed in your hotel Friday 24th July to the 26th. Me and my guests thoroughly enjoyed the hotel and was a great experience although there Is a few things what could be improved. Firstly I found the reception area hard at times with not knowing what was happening and the main issue with reception is that I was... More 

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AmbassadorOpsManager, Guest Relations Manager at Ambassador Spa Hotel, responded to this review

Dear Tompy87, Thank you for taking the time to review our hotel and spa. I am sorry for any confusion on check in. As you booked two room the payment deposit was sat on the main booker room, this is because how it drops into our system from the internet. I am pleased this was quickly sorted for you. The... More 

Birkenhead, United Kingdom
Level Contributor
125 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My room was tiny, but clean, well lit, and had all you expect. To reach it you went up in a lift, along a corridor, then down a flight of stairs! There were half a dozen rooms that needed this strange approach. My friend had specified a room with a bath when she booked it four months earlier. They had... More 

Was this review helpful? Yes 1
AmbassadorOpsManager, Guest Relations Manager at Ambassador Spa Hotel, responded to this review

Dear David S, Thank you for your review on trip advisor. I am pleased to hear you found your room clean and well lit. As this is not a new build we do have rooms placed down/up some stairs which we think adds to the building, I am sorry if this confused you in any way. Thank you for your... More 

Wirral, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel i great! clean rooms, nice clean crisp bedding. The pool and sauna are fab! I paid a little extra for a sea view room which was worth it! The staff are all polite as the cleaners too. Breakfast is buffet style but no mushrooms or tomatoes?? Only meals available are bar snacks and no draught beer either! all... More 

Was this review helpful? Yes
AmbassadorOpsManager, Guest Relations Manager at Ambassador Spa Hotel, responded to this review

Dear LiverpoolShazza, Thank you for your lovely comments regarding your stay with us. I am so pleased your enjoyed your room and bedding and the little extra for sea views is worth it! great people watching views! Thank you for your comments regarding breakfast and the mushrooms and tomatoes, if we have a big ask for these we would look... More 

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