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All 27 Scarborough hotels

Britannia Grand Hotel Scarborough

3.0 of 5 Hotel   |   St. Nicholas Cliff, Scarborough YO11 2ET, England
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Britannia Grand Hotel Scarborough
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32%
Ranked #26 of 27 hotels in Scarborough
  • Reviews (3,150)
  • Photos (723)
  • Amenities
  • Q&A (1)
  • Room tips (1,130)
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3,150 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,130)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Pontypridd, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

I arrived at the Grand hotel by coach on 7th July for a Monday to Friday break with my mother. We were given a large room, with two windows which was good but the furniture was shabby, with threadbare chairs, handles missing off the drawers, curtains hanging off etc. generally a very poor standard but we were prepared to stay... More

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Sunderland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed here with my mother on a National holiday break to Heartbeat Country. Impressive hotel from outside, needs a bit tender loving care in bedrooms, ours was clean but basic, and very creaky floorboards. Meals were very nice though with good self service choice, overall lovely stay.

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Sheffield, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

hello fellow travellers myself and my partner have just returned from a one night much deserved stay at this hotel,where do I start well (the Grand) is only in name unfortunately a beautiful hotel but seriously let down by the company that owns it. we have heard several negative things about this hotel in the past and read some not... More

Was this review helpful? Yes 3
Durham
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Sent to the Grand Hotel after being double booked at the Clifton given room 15a which can only be described as a damp room and smells of foist with spiders an cobwebs all over worst room ever stayed in. Wouldn't call the room Grand should be called Banned... Or nailed shut. Wouldn't let the room to dog

Was this review helpful? Yes 1
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear Valued Guest, Thank you for your comments during your recent visit to us, we will use your feedback to improve the hotel. I can read from your review not all areas were to your expectations. I would encourage you to contact us direct so we can discuss your feedback further. More

Market Harborough
Top Contributor
51 reviews 51 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I expected the Grand Hotel to be special. In the event it was a disappointment. The hotel is very run down, not dirty but very, very tired looking. Our room, although clean,stank of cigarette smoke. I cannot think of one positive thing to say about the place apart from the San Miguel being £2.99 a pint.

Was this review helpful? Yes
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear Valued Guest, Thank you for your comments during your recent visit to us, we will use your feedback to improve the hotel. I can read from your review not all areas were to your expectations. More

Choppington, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visited the Britannia Grand Hotel in Scarborough from 2nd June 2014 to 6th June 2014. We found the staff to be first class and couldn't do enough for us. Our room was great and our window overlooked the beautiful South Bay. The room was kept lovely and clean and our towels changed every day by pleasant staff. The Harbour... More

Was this review helpful? Yes 1
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear Valued Guest, Thank you for your kind and honest comments during your recent visit to us. We do hope to welcome you back in the near future. More

Beverley, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

my husband and I stayed here last night, and let me say never again! we were put in an attic room on the 6th floor, the lift doesn't even go to that floor. The room was very dirty with dust and cobwebs everywhere, the door frame was hanging off and had tried to be fixed by someone screwing in some... More

Was this review helpful? Yes 2
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear Valued Guest, Thank you for your comments during your recent visit to us, we will use your feedback to improve the hotel. I can read from your review not all areas were to your expectations. I would encourage you to contact us direct so we can discuss your feedback further. More

Sheffield, England, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We booked online what a rip off dungeon room I ain't no peasant arrived got our key.Opened the door no bed had been changed dirty wet towels didn't even attempt breakfast if they can't clean the rooms they can't keep a clean kitchen wouldn't recommend this awful place to anyone minging.....

Was this review helpful? Yes 2
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear Valued Guest, Thank you for your comments during your recent visit to us, we will use your feedback to improve the hotel. I can read from your review not all areas were to your expectations. I would encourage you to contact us direct so we can discuss your feedback further. More

Castleford
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

I would never ever stay at this hotel again!!!! Arrived on Saturday to first find there was no where to park to unload the car, then when we finally got parked on the main road about a 5 minute walk away, we got to reception to find the queue was huge and there was one person on the desk the... More

Was this review helpful? Yes 2
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear Valued Guest, Thank you for your comments during your recent visit to us, we will use your feedback to improve the hotel. I can read from your review not all areas were to your expectations. I would encourage you to contact us direct so we can discuss your feedback further. More

Mansfield, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

After swapping bedrooms, we still had one that was grubby, carpet needed cleaning, other cleaning issues. Some staff were very rude, when told about a dirty glass the waiter said "if only I had the time to polish them" I thought that was very rude. If you are thinking of booking this hotel, forget it, there must be thousands of... More

Was this review helpful? Yes 2
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear Valued Guest, Thank you for your comments during your recent visit to us, we will use your feedback to improve the hotel. I can read from your review not all areas were to your expectations. I would encourage you to contact us direct so we can discuss your feedback further. More

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Additional Information about Britannia Grand Hotel Scarborough

Address: St. Nicholas Cliff, Scarborough YO11 2ET, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Price Range (Based on Average Rates): $
Hotel Class:3 star — Britannia Grand Hotel Scarborough 3*
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Also Known As:
Grand Hotel Scarborough
Scarborough Grand Hotel
Grand Scarborough
The Grand Hotel Scarborough

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style
#4 On the Beach Hotel in Scarborough
Hotel Class
Number of rooms
411

Questions & Answers

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