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All 27 Scarborough hotels

Britannia Grand Hotel Scarborough

3.0 of 5 Hotel   |   St. Nicholas Cliff, Scarborough YO11 2ET, England
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Britannia Grand Hotel Scarborough
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Ranked #27 of 27 Hotels in Scarborough
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3,436 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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middlesbrough
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

Stayed many times in this dump...but stopped when they started to charge £20 per dog per night! Been in through the summer many times for a drink with our dogs and on this trip decided to do also. After 2 drinks each and meals we were told that management have changed the rules and no dogs were allowed. Appalled, we... More

Was this review helpful? Yes
Yorkshire Dales National Park, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Do not go if you're expecting 5* because you are not paying 5* money if you book in advance you can get a good deal. If you have any special request's then put then in the box when booking. I alway's have and so far they have never let me down. We love the show's and the location and this... More

Was this review helpful? Yes 3
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear TravelguruY Thank you for taken the time to write a review. We are really pleased you enjoyed your stay and made the most of the hotel whilst with us. I will pass your nice comments to all the staff members so they can keep providing the best customer service. Looking forward to welcoming you back soon. More

York, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel is tired but pleasant. Reception staff seemed disinterested. The rooms are tired and the TV is older than my Dad. Breakfast was OK but the bacon must of come off a donkey from the beach as it was inedible. Car parking is a joke with the council wardens waiting to pounce outside the hotel, and we're prowling at 08:45... More

Was this review helpful? Yes
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear 387Rodger Thank you for taking time in to post your honest review on here. We always appreciate customers feedback both good and bad. I am sorry to hear that the parking wardens would stop you from coming back. Because with the parking permits we provide at a discounted price of £3, the car parking is covered until 1.30pm, not... More

Hartlepool
Reviewer
5 reviews 5 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I've just came back from my Forever Butlins reunion week-end at the Grand I arrived at 11.45 with National holidays my room was ready at 1 I was on the 4th floor room 439 a very small L shaped room with shower but lovely and clean had a flat screen TV with lots of channels enjoyed the food good varity... More

Was this review helpful? Yes 1
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear Deacie Thank you for your positive review. It does encourage us to keep improving. Every room is different at the Grand Hotel but all our team members work hard to keep them clean and updated so you can relax and enjoy your break. Look forward to welcoming you again soon, it will be good to see you back for... More

Leicester, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We paid £130 for a twin room with breakfast and evening meal for 2 people so didn't expect much, but it was well worth it. Room was clean as was bedding, water was always scolding hot and there was tea making facilities. The food wasn't anything special but not discussing either, although I wish they would have fried eggs, also... More

Was this review helpful? Yes 1
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear Peggy P Thank you for posting your comments for your recent stay. As you state in your review, we do offer all the facilities at affordable prices. The hotel does not provide parking spaces but there is plenty of public spaces just outside the main door and we provide scratch card for just £3 a day, or alternatively we... More

leicester
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Once in this hotel is more is more than enough !! DISGRACEFUL !! Never again ! would not recommend to anyone . The only slight positive is that the food was only just ok , the room was awful with no windows , no wardrobe just a small rail to hang your clothes on , no phone in room (... More

Was this review helpful? Yes 4
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear marcLeicester Thank you for taking the time to write your review. All of our rooms differ in size and layout, this is one of the unique features of the hotel. The internal rooms provide good value for money for customers on a limited budget whilst providing all due facilities and meeting all current safety standards. We will take your... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed in the Grand Hotel, Scarborough as part of a Groupon Deal. We thought this was a good way to check out the hotel for a big family reunion next year. Our room dated back to 1950. The furniture was delapidated. The bed creaked at every move. There was only one bedside table. The view from... More

Was this review helpful? Yes 1
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear K Soderlund Thank you for posting your review. We always like to hear from our customers about their stay with us. I am sorry to read that the whole experience did not meet your expectations. We do take customer feedback very seriously so we can improve our service from your comments. More

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just back from a 2 night stay with my daughter. We had booked with caledonian travel for a 3 day trip to scarborough and flamingo land. The hotel looks fantastic and is in a great location, next to the beach, shops and amusements. The harbour lights restaurant has lovely views and the food was ok, but not great. The room... More

Was this review helpful? Yes 1
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear Laura M Thank you for taking the time to post your review. I am delighted that you had a great stay with us. The Grand Hotel offers a good value for money in a prime location indeed. As you noticed whilst at the hotel, the 4th floor is suitable for our smoker customers, but if you are not one... More

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

just a short note on the grand hotel in Scarborough lift to lower floor -1 and -2. Broke down there was no lift for elderly and unsteady people struggled with no concern from hotel staff Parking is a nightmare ,,traffic wardens waiting to pounce , Entertainment a disgrace pay £12 per person for the bingo to be payed a pittance... More

Was this review helpful? Yes 5
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Unfortunately the days of Victorian and Edwardian grandeur have long gone but in those days the hotel would only be accessible to the rich. Now all can enjoy the Grand at an affordable price. Four nights dinner, bed and breakfast for the price of one night and room only in other cities is pretty good. We upgraded our room on... More

Was this review helpful? Yes 3
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear Helen Thank you for writing your review, we do appreciate you taking the time. We are pleased you found us excellent value for money, we do pride ourselves in offering value for money in great locations. Since we bought the hotel, we have spent millions on the place to try and bring back some of the Victorian charms (but... More

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Additional Information about Britannia Grand Hotel Scarborough

Address: St. Nicholas Cliff, Scarborough YO11 2ET, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Price Range (Based on Average Rates): $
Hotel Class:3 star — Britannia Grand Hotel Scarborough 3*
Number of rooms: 413
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Also Known As:
Grand Hotel Scarborough
Scarborough Grand Hotel
Grand Scarborough
The Grand Hotel Scarborough

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