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Britannia Grand Hotel Scarborough

3.0 of 5 St. Nicholas Cliff, Scarborough YO11 2ET, England
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Britannia Grand Hotel Scarborough
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Britannia Grand Hotel Scarborough
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3,659 reviews from our community

Traveler rating
    313
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    544
    1,324
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672
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,358)
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Derby
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The Grand Just returned after two nights at this hotel on Scarborough, paid £32 per room per night including breakfast and would have happily payed more. Parking was easy, check-in very smooth - the guy on the desk explained without force that there was an option to upgrade the room for £10 per night (think it was Jordan) he explained... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed 1 night bed and breakfast. Check in was fast and efficient. Our double room was lovely and warm. It was clean and tidy with plenty of coffee, milk ect and plenty of towels. No noise within the hotel. Doormen at night nice and friendly. Breakfast was in the restaurant with beautiful sea/harbour views and was nice and hot... More 

Was this review helpful? Yes
Leicestershire, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

just back friday. dont listen to the moaners we had a great time we upgraded room and dinning but didnt need to .food was adequate.but a bit the same staff were very friendly cabaret was very good trips were good doreen leicester

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Went here with National Holidays trip 16th-18th jan. We do a yearly weekend away and this was our 2nd trip to the Grand. We had rooms on floor 0 - great views of beach and sea. Our corridor was cold but rooms lovely and warm. Food was quite adequate - there was enough choice so you could have enough to... More 

Was this review helpful? Yes 2
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear maisiehoggs Thank you for your review. We are really pleased that you enjoyed your few days away whilst stay with us. You are right, our sea views are simply stunning - even more so a sunrise when the sun appears over the sea. We are delighted that our food gave you so much choice, which is one of our... More 

Wakefield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

hello me and my mum had stayed in room 417 on the 17-18 jan 2015 on the morning 18th I woke after a very good night sleep to find my mum pinned with fear on the bed when asked what was wrong she said she had been thrown from the bed by someone or thing as I had not seen... More 

Was this review helpful? Yes 6
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear annaliease2015 Thank you for your review. How very strange and off - whilst we do provide live daily entertainment at the hotel this is certainly not part of it. We do have some ghost hunts within the hotel, not organised by Britannia so we are unable to tell you when im afraid. More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

rooms were basic but clean and tidy. Breakfast was lovely. The entertainer didn't explain the bingo properly leaving me confused and making mistakes I tried to shout up but was ignored seemingly as if they were rushed for time.

Was this review helpful? Yes
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear courtnyviolet Thank you for your review. We are delighted that you enjoyed your room during your stay with us. Sorry to hear about the confusion with bingo - we do read out all the rules before our games and we are if you was confused by this. More 

Barrow upon Soar, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We booked a 4 night stay through National Holidays at a price of £99 per person half board. As we had not been here for some 30 years, we weren't sure what to expect, having read some of the very critical reports recently written. Our room was fine and very clean and warm compared to some other hotels we have... More 

Was this review helpful? Yes 1
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear Roger H Thank you for your review, we appricate you taking the time. We are simply thrilled to hear that you enjoyed you stay and found our rooms warm, clean and very welcoming and enjoyed your meals in our restaurant with its stunning views across the south bay. We are sorry that you felt the chill in the main... More 

Stockton-on-tees, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

A truly 'grand' hotel. Brilliant architecture, friendly efficient staff. We had a spacious room with a sea view. Ours was a 'Groupon' deal b&b and a complimentary bottle of wine - very satisfied - an amazing place to use as a base to explore the sights of Scarborough.

Was this review helpful? Yes 2
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear Val R Thank you for your review. We really do appreciate all feedback from our customer and are delighted that you enjoyed your stay and found us to be excellent value for money. With our central location and amazing sea view you are right, we are a good base for anyones visit to Scarborough and please that you found... More 

Peterborough, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

On arrival at approx 1:45 we were informed none too polite!y we could not check in until 2:30 -no problem however by check in time there was a huge queue and one receptionist. Eventually we booked in then had to find our room we finally asked a cleaner. Room was pleasant enough and clean, on Saturday morning I made a... More 

Was this review helpful? Yes 3
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear deffo2015 Thank you for your review. We are sorry that you had to wait until check in time. We do sometimes allow customers to check in earlier, but we can only do this once the rooms have been departed and cleaned. We are sorry to hear that during your stay, the room was not serviced to your expectations. We... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I have stayed in many hotels travelled everywhere but never stayed in a hotel like this !!! I went in the bathroom and there was a dirty towel on the floor !! This hotel is terrible I think I'll be having nightmares tonight!!!,, I have paid 50 pound for this hotel n it's not worth it!

Was this review helpful? Yes 4
Grand724, Manager at Britannia Grand Hotel Scarborough, responded to this review

Dear Fari S Thank you for your review. We are sorry to hear about the dirty towel within your room, we certainly hope you reported this to reception in order we could resolve you concerns whilst you was in the hotel. More 

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Additional Information about Britannia Grand Hotel Scarborough

Address: St. Nicholas Cliff, Scarborough YO11 2ET, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Price Range (Based on Average Rates): $
Hotel Class:3 star — Britannia Grand Hotel Scarborough 3*
Number of rooms: 413
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Also Known As:
Grand Hotel Scarborough
Scarborough Grand Hotel
Grand Scarborough
The Grand Hotel Scarborough
Hotel Style:
#4 On the Beach Hotel in Scarborough

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