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The Phoenix Guest House

Certificate of Excellence
157 Columbus Ravine, Scarborough YO12 7QZ, England
The Phoenix Guest House
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41 reviews from our community

Traveler rating
    31
    9
    0
    0
    1
See reviews for
9
18
2
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Date | Rating
  • English first
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English first
  • All months
    (41)
  • Mar-May only
    (10)
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    (16)
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    (7)
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    (8)
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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We came for a last minute mini break and found this b n b by chance, an absolute bargain of a price a lovely room, added bonus of the adjoining little room that my son loved and my lo could have her own bed, quite often has to share with me in family rooms. Nice and clean and plenty of... More 

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Monte-Carlo, Monaco
Top Contributor
90 reviews 90 reviews
20 hotel reviews
485 helpful votes 485 helpful votes
1 of 5 stars Reviewed March 17, 2015

To begin with, i have stayed in many guest houses and was shocked at how rude this one was! On arrrivall, i politely asked for help with my bags. She looked at me like id said somefing barmy. She started going on bout how important she was and that she should have got into Oxford - clearly wouldnt enrole in... More 

Was this review helpful? Yes 5
JennyPheonix, Owner at The Phoenix Guest House, responded to this review

We are a small guest house, so it is quite easy for me to run through our bookings to check that we have had no single women or group of women staying here in the past month. There has only been myself and one female member of staff woking in the guest house during this time, we are both always... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 1, 2015

Spent New year's eve in Scarborough .stayed for one night and the room was very nice very clean and warm..The fried breakfast was second to none ,very nice and plentiful..The proprietor Jen had time for chat over breakfast ,it was like being at home ..ten out of ten..Will definitely visit again..

Was this review helpful? Yes 2
Brighton
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 22, 2014

A couple of nights here, low season. Many places were shut but this is a gem - excellent value for money, very friendly, clean and comfortable room. Quiet and parking permit provided. Superb vegetarian full English. Wifi in the dining room. Will return.

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Ipswich, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2014

I booked a 2 night stay in October with my sons this was our first guest house stay in years. We had a horrendous journey up and was delayed for hours and were really concerned about checking in and all exhausted. Jennifer was outstanding and even went out of her way to help us with a new route She was... More 

Was this review helpful? Yes 1
yorkshire
1 review
5 of 5 stars Reviewed October 16, 2014

looks can be deceiving. big rooms, clean, good staff, good brekkie. good value for money. Massive bonus, own car park. Very handy for cricket, pubs and restaurants. stayed for 3 nights, will definitely go back again

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Great Yarmouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 14, 2014

Stayed for 5 nights in a double room (Room 1) during the last week of August 2014. On arrival (and during our stay), Jenny was very welcoming, we found our room was very clean and confortable. The breakfast was excellent, with good sized portions to see you through till lunch. Due to the B&B's location, parking was only on the... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 7, 2014

Stayed here on Fri 5th September 2014 for 1 night, wished we could have stayed longer. Jenny was a very welcoming host. Room was very clean and comfortable with tea and coffee facilities provided. Breakfast was superb. Will definitely stay again.

Was this review helpful? Yes 1
Nottingham
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 30, 2014

Stayed for 1 night and had pleasant stay. Had a warm welcome.The b and b was nice and clean. The room are of a good standard. Parking was ok, on the road only and a parking disc was provided. Nice little stay at a good price. Didn't have breakfast so cant comment.

Was this review helpful? Yes
South Midlands
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 5, 2014

Stayed for two nights at the Phoenix Guest House which is located within a major Scarborough B & B area. Friendly reception by proprietor Jenny, usual facilitiest /free wifi and iron /board on request. Had a double room for my wife and I which was clean and tidy / en suite was OK. One problem with the 1st floor back... More 

Was this review helpful? Yes 1
JennyPheonix, Owner at The Phoenix Guest House, responded to this review

This solves a small mystery,- but first let me point out that we are a small guest house. The reviewer had booked the last available room. When he and his wife arrived, he asked if he could have a room facing the street. Short of evicting the family happily settled in rooms 3 & 4 which have an adjoining door... More 

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