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All 28 Scarborough hotels

Palm Court Hotel

3.0 of 5 Hotel   |   St. Nicholas Cliff, Scarborough YO11 2ES, England
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Palm Court Hotel
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Ranked #12 of 28 hotels in Scarborough
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
David A Harrogate, United Kingdom
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304 people have reviewed this hotel

Traveler rating
    153
    86
    41
    16
    8
See reviews for
71
131
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Any
English first
Harrogate, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed in this hotel many times over the last 10 years with both my late Father and my friends. The Staff always remember me. All the Management, Reception, Kitchen, Restaurant Staff and Dave behind the bar always look after me. Very clean. Food excellent. Centrally positioned for shops and beach. Free car park a unique benefit in Scarborough.... More

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Knaresborough, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We booked a family room at the last minute and I have to say, we couldn't fault the place! Nice and clean, very friendly and helpful staff and the breakfast was delicious. We have stayed in a few family rooms but this was a good size with 1 double and 2 singles for the kids rather than both having to... More

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Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear "CookieCrew2014", Thank you indeed for such positive feedback in relation to you and your family staying with us here at the Palm Court Hotel. I will relay your feedback onto all of the Hotels staff. We would like to thank you for your business and hope to see you again in the not too distant future. Kind regards Mr... More

Durham
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel, nice lounge areas, nicely decorated. Staff courteous and polite. We had a family room which overlooked car park but otherwise nice view. Room was basic but clean. Windows rattled though. Noise from corridor was bad. Could hear everyone. Huge gap at our door which I plugged with my coat but didnt help. Could hear traffic and people outside... More

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Middlesbrough, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

easy to get to nice friendly staff but there were issues need to mention 1) the wifi be careful as its unsecured as it infected my laptop a virus but easy to get rid of. 2) the view from my room was as i asked for as it looked into back of other buildings. 3) there was a draft comimg... More

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Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear Joe B, Thank you for your comments concerning your stay with us here at the Hotel. I firstly must apologise that the Hotel did not exceed your expectations over the Science Fiction event here in Scarborough. As advertised the Hotel offers free WI-FI for all guests. The log on procedure does not require a password from the guests but... More

Hertfordshire, England
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned home after a night at the Palm Court in Scarborough. Great looking hotel and nicely positioned for central facilities, beach and Brunswick Shopping Centre. Parking places are just around the corner (2 mins) but included in the price and you can drop off your bags. Obviously they are spending a lot of money refurbishing the hotel, the lobby,... More

Was this review helpful? Yes 2
leeds
Contributor
11 reviews 11 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

even though it's great location, is more like a posh guest house, rooms small and repainted over décor,not enough storage, bathroom nice décor with dangerous slippery flooring. will not return.over priced.

Was this review helpful? Yes 3
Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear leedslad_7, Thank you for submitting your comments in regards to your stay with us here. I do apologise that we did not meet your expectations. I would like to reassure you and readers that safety for all of our guests and staff is met without compromise throughout the whole hotel. It is just unfortunate that nothing was mentioned during... More

north yorkshire
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After a fabulous stay ( and review) at the Palm Court before Christmas we were very keen to return. I really can not understand any negative reviews for this hotel, I would find it hard to find even the tiniest thing to pick up on. The hotel's greatest asset is it's staff ,extremely attentive , nothing is to much trouble.... More

Was this review helpful? Yes 5
Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear "delilah83," As a return visitor to the Palm Court may I take this opportunity to thank you for such a glowing review of the hotel and our offerings. You would have indeed witnessed to comprehensive refurbishment of all corridors and complimented us on the finer details which I will relay onto staff. We will continue to improve all apsects... More

Colchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Enjoyed our brief stay. Staff were very attentive. Room was ok but a bit too warm, being at the back the view was pretty grim. Breakfast was good. One of my pet hates, however, and this happened at check-in, the phone rang and the receptionist stopped dealing with me to answer it. Why? I find that quite rude.

Was this review helpful? Yes 2
Hullbridge, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed February 27, 2014

Honestly what can I say, I was booked into this establishment for 5 nights My room had a noisy radiator, I complained 5 times, in the first 48 hrs here I had experienced only 5 hrs sleep, I even threatened to sleep in the lounge , sleep deprivation is awful ! As a vegetarian, breakfast was Half a button mushroom,... More

Was this review helpful? Yes 3
Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear Johnboymills, Thank you for your comments concerning your stay with us here at the Hotel . I must say I am somewhat taken aback on just how dissapointed you are with your experience here and firstly therefore apologise that we did not meet your expectations. I do however feel a little disappointed from the headline of your review as... More

Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 23, 2014

We eat here on a regular basis and quite often pop into the bar for a drink. The food, ambience, staff and service are always excellent. This hotel is so good we even got married here. There is no better place!!!

Was this review helpful? Yes 1
Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear Sandra & Graham, Thank you for your kind words in relation to your experiences here and wedding day held at the Palm Court. As regular guests of the Hotel I am pleased also that your wedding was certainly a day to remember. The colour scheme that you chose does also form part of our wedding portfolio for prospective wedding... More

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Additional Information about Palm Court Hotel

Also Known As:
Palm Court Scarborough
Hotel Palm Court
Address: St. Nicholas Cliff, Scarborough YO11 2ES, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 On the Beach Hotel in Scarborough
#5 Business Hotel in Scarborough
#11 Romantic Hotel in Scarborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Palm Court Hotel 3*
Official Description (provided by the hotel):
For over 30 years our family owned, highly rated, AA 3 star hotel is the perfect place to explore, relax and enjoy all that Scarborough and the North York Moors National Park has to offer. Currently rated the highest 3 star hotel. Commanding a wonderful central position, the elegant Palm Court Hotel boasts one of the most prestigious locations in Scarborough. Set against a backdrop of beautiful heritage coastline, the hotel venue offers an invigorating experience, whether your stay involves pure pleasure or business. Experience a high standard of service from our friendly, professional and welcoming team. Upon arrival, there is guaranteed FREE parking available to all hotel residents, which is unique for Scarborough town centre. FREE use of Internet throughout the Hotel. Also during your stay, relax in our indoor swimming pool, for the use of hotel residents only. ... more   less 
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