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All 27 Scarborough hotels

Palm Court Hotel

3.0 of 5 Hotel   |   St. Nicholas Cliff, Scarborough YO11 2ES, England
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Palm Court Hotel
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78%
Ranked #13 of 27 hotels in Scarborough
A recent review
4 of 5 stars reviewed 4 days ago
Natalie D Boston
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343 people have reviewed this hotel

Traveler rating
    166
    104
    46
    17
    10
See reviews for
83
147
8
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Boston
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We only stayed here for 2 nights with our little girl and thoroughly enjoyed it. Location is fantastic, our room was spacious and clean and the staff were very attentive. The only reason I marked 4 out of 5 was the breakfast was disappointing, well cooked and slightly unorganised service, but apart from that thank you Palm Court Hotel, we'll... More

Was this review helpful? Yes
Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear Natalie D, Thank you for your considered review concerning your recent experience here at the Hotel. A few changes have been made in terms of the organisation of breakfast and moving forward your points will be noted for any future changes necessary. We look forward to welcoming you back to the Hotel in the future. Kind regards Mr Jay... More

Bradford, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The main attraction of any hotel in my opinion is cleanliness and staff and the Palm court has got it spot on.the hotel itself is pleasing to the eye,the public areas comfortable and relaxing,and housekeeping do their jobs faultlessly.my main complements though are reserved for the staff.from reception through to restaurant,bar,housekeeping,management,they all were attentive,professional and always had a friendly word... More

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Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear John d, In the midst of such a busy season it is always nice to see guests satisfied and recognise the hard work and efforts by all staff to ensure that the finer details are not overlooked and yet appreciated. I am positive that all staff will be delighted with your observations and on behalf of all of the... More

Matlock, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our second visit to the Palm court hotel ,and I can say it was just as nice as our first visit.The hotel offers free covered parking which is a bonus and also a swimming pool,it is only small but perfectly fine for a little dip.The breakfast was exceptional with a choice of cereals,croissants ,fresh fruit,juices and the usual... More

Was this review helpful? Yes 1
Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear Joanne s, Thank you for your considered review in relation to your stay with us here this August. All points will be recognised in maintaining our standards and future objectives. I am sure that the staff will be delighted with your comments. We look forward to welcoming you back to the Palm Court in the future. For any future... More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great location, decent rooms, but some are really small, and noisy with doors banging, and seagulls screeching - not the hotels fault this though - avoid room 44! Good breakfast, served by friendly and helpful staff. Pool area ok, but it's location within the hotel, and it's facilities leave a lot to be desired. Room rate a bit on the... More

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Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear Guest, Thank you for your considered review regarding your stay with us here. We look forward to welcoming you back to the Palm Court in the future. kind regards Mr Jay Clements General Manager More

Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is an inspiration to other older hotels. A little effort to up grade can reap rewards , the new frontage is really nice.Also the reception area, new bar area are cosy light and comfortable.With secure parking available excellent package . The staff are willing to give of their best,nothing too much trouble.The rooms are kept very clean lots... More

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Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear Joseph m , Thank you for your comments in regards to your experience here at the Palm Court. We look forward to welcoming you back in the future. Kind regards Mr Jay Clements General Manager More

Boston, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we booked this hotel last min, the staff were very friendly and helpful, the hotel is lush! very clean lovely decor, will def be coming back here, the breakfast was absolutely delicious, no complaints about this lovely place at all.

Was this review helpful? Yes 3
Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear "rosiecheekslincs", Thank you indeed for you positive review concerning your stay with us here at the Hotel. It is certainly the first time I have heard us referred to as "lush" and as a common term used from my origins of the south west we can only take it as a glowing compliment. All of the staff will be... More

Rotherham, United Kingdom
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel as a party of 8 ,the hotel is beautiful and is very clean I really have got no complaints at all apart from the staff on the bar on Sunday morning where really slow ,I ordered 2 lattes and a glass of pop and they took ages .the service on the same bar on the... More

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Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear Jayne G, Thank you for your review in relation to your weekend stay with us here at The Palm Court. In regards to the service on Sunday morning I apologise and can only think that with such a busy breakfast service this may have delayed your order which is by no means an excuse. I will discuss the matter... More

York, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What can I say apart from a big thank you to Adriana and Kevin for making our wedding day so special. Adriana the wedding co ordinator went out of her way to make sure that we had the room exactly how we wanted it and her attention to detail was second to none. The food served at the wedding breakfast... More

Was this review helpful? Yes 1
Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear Stephanie J, Thank you for your recent review concerning your Wedding celebration here in July. The management team, and all other staff, departments will be delighted with your comments. Kind regards Mr Jay Clements General Manager More

Mirano, Italy
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent four days in this hotel in July and had an enjoyable time. We found it to be a very good hotel but it has the potential to be an excellent hotel if attention can be paid to the aspects I'll mention below. First, the positive aspects: - the room was ready early - the staff are very friendly... More

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Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear Clarajane2, Thank you for your considered review surrounding your stay with us here . Firstly thank you for your positive comments concerning your overall experience here. In relation to the pool the water temperature is at a constant 28 degrees with the air temperature one degree higher and having checked the daily log there were no deviations in the... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

What can I say, after a near disaster with our previous hotel, the Palm court came to our rescue. Excellent accommodation and food. Warm friendly staff. Dare I say it, I can't fault them. Well done to all the management and staff. You're a credit and a shinning example to the hotel trade. Congratulations ! ! And thank you!

Was this review helpful? Yes 2
Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear Guest, Thank you for your kind words in relation to your stay. I am pleased that you enjoyed our suite and your experience overall. We look forward to welcoming you back to the Hotel in the future. Kind regards Mr Jay Clements General Manager More

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Additional Information about Palm Court Hotel

Address: St. Nicholas Cliff, Scarborough YO11 2ES, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Palm Court Hotel 3*
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Also Known As:
Palm Court Scarborough
Hotel Palm Court

37 photos of this hotel

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Room/suite (4)
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Amenities

Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#2 On the Beach Hotel in Scarborough #5 Business Hotel in Scarborough #12 Romantic Hotel in Scarborough
Hotel Class
Official Description (provided by the hotel)
For over 30 years our family owned, highly rated, AA 3 star hotel is the perfect place to explore, relax and enjoy all that Scarborough and the North York Moors National Park has to offer. Currently rated the highest 3 star hotel. Commanding a wonderful central position, the elegant Palm Court Hotel boasts one of the most prestigious locations in Scarborough. Set against a backdrop of beautiful heritage coastline, the hotel venue offers an invigorating experience, whether your stay involves pure pleasure or business. Experience a high standard of service from our friendly, professional and welcoming team. Upon arrival, there is guaranteed FREE parking available to all hotel residents, which is unique for Scarborough town centre. FREE use of Internet throughout the Hotel. Also during your stay, relax in our indoor swimming pool, for the use of hotel residents only. ... more   less 
Number of rooms
47

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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