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The Crown Spa Hotel

Certificate of Excellence
Esplanade | South Cliff, Scarborough YO11 2AG, England
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The Crown Spa Hotel
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2,115 Reviews from our TripAdvisor Community

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Traveler rating
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    643
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297
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (536)
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Doncaster
1 review
5 of 5 stars Reviewed yesterday NEW

Last minute decision to stay in Scarborough and decided to stay in Crown Spa hotel. It was an excellent choice! We had fantastic time with our two young daughters. Excellent room very clean and comfortable. Spa facilities were excellent. Staff were very friendly and polite. In all we had excellent service from the hotel. If we ever return to Scarborough... More 

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Sheffield,
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel and facilities are amazing. Had a perfect weekend. Room was very big and very clean. Room service was fast and food was excellent from the dinner menu. All areas in hotel very nice, afternoon scones amazing. Lovely spa. Can not say anything bad about this hotel. Can't wait to return.

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crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a wonderful review! I am delighted that you enjoyed your stay with us and enjoyed your weekend. I will certainly pass on your feedback to the rest of the team whom will be most appreciative. May I suggest for your return to book directly with the hotel to... More 

south kensington london
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

the sea view rooms are worth the cost. the night porter took great careof me when i had a strange headache and called medics however on advice i recovered. but lunch service was horrendous but nusual as i stayed 3 times and it was good. soup was ridiculousl salty as usual in hotels and restaurants. also not what i ordered.... More 

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crownspahotel, Manager at The Crown Spa Hotel, responded to this review

May I first of all say thank you for taking the time to leave a review. I am always disappointed when a customer leaves the hotel and isn’t completely happy, I am sure that by now you have already received my email response to your feedback. We serve food in any of the restaurants throughout the day and on the... More 

Inverurie
1 review
5 of 5 stars Reviewed 3 days ago NEW

Enjoyed our 4 night stay here. Lovely hotel. Clean, well-appointed rooms (ours had a sea view). Food excellent and well-priced. Staff absolutely first class - nothing was too much trouble. We booked direct, which gave us free Wi-Fi and on-street parking permit. Would definitely stay here again when visiting Scarborough.

Review collected in partnership with this hotel

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crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a fantastic review! I am delighted that you enjoyed your stay with us and I am extremely pleased that you would return. I will pass on your lovely feedback regarding our staff, they work very hard continuously to deliver the best service and care that they can, wherever... More 

County Durham Sr7 Odl
1 review
3 of 5 stars Reviewed 3 days ago NEW

beautiful hotel very good location. Went away for our anniversary and I thought the hotel was not very good value for money for what we paid. The staff were very rude and unwelcoming the upside the hotel in very clean and modern inside just disappointing for the cost of our stay

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crownspahotel, Manager at The Crown Spa Hotel, responded to this review

May I first of all say thank you for taking the time to leave a positive review. I am always disappointed when a customer feels the need to leave a negative review but leaves very few details for me to investigate further. The staff are trained in customer service to a very high standard which is often pointed out to... More 

Wakefield,West Yorkshire
1 review
5 of 5 stars Reviewed 3 days ago NEW

We have stayed in the Crown Spa on numerous occasions and never had a bad experience. The staff are lovely and will always try and help you. We have had a variety of rooms and all have been quiet and comfortable. Cannot sing its praises more.

Review collected in partnership with this hotel

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crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a wonderful review. I am delighted that you enjoyed your experience and that you regularly stay with us. I am extremely pleased that you found our staff lovely and helpful, they really do work very hard to deliver the best service and care that they can wherever possible.... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for one night on business. The staff are very welcoming and the building is well kept. Unfortunately the British weather didn't do the views justice but on a sunny day it would be incredible. The gym is better than your average hotel gym and had a good selection of weights and CV equipment as well... More 

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crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a lovely review. I am extremely pleased that you enjoyed your stay with us and I am delighted that you would stay with us again. Regarding your feedback on the lounge menu, it is just cold sandwiches, afternoon teas, scones and Tapas, but the Taste restaurant menu is... More 

Scunthorpe
5 of 5 stars Reviewed 3 days ago NEW

Lovely sea view, very posh staff and reception area. The look of the hotel and the reception area/bar are more up to date than the actual rooms though..furniture etc a bit dated in the room. The pool and sauna is lovely. Breakfast was nice but a little expensive for what you get.. But if it's a rare treat to go... More 

Review collected in partnership with this hotel

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crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a lovely review. I am extremely pleased that you enjoyed your experience with us. Perhaps if you were to stay with us again you may prefer our executive floor, these are a different design to our traditional rooms as they are of modern décor, which includes a tv... More 

Manchester, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Last minute decision to celebrate our wedding anniversary in Scarborough and decided to stay in Crown Spa hotel. It was excellent choice. We had fantastic time, great view ooverlooking the sea. Excellent room very clean and comfortable. Staff were very friendly and polite. Breakfast was fine but could be better. In all we had excellent service from the hotel. If... More 

Was this review helpful? Yes
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a fabulous review! May I also congratulate you on your wedding anniversary! I am delighted that you received excellent service during your stay and that you found our team friendly and polite. I will also pass on your feedback regarding breakfast, we really do appreciate feedback so we... More 

Cambridge, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had an amazing birthday treat here. The table in a lovely room was set beautifully for 13 guests for lunch and the food was superb. The staff were extremely attentive which made the occasion even more special. Thank you everyone.

Was this review helpful? Yes
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a wonderful review! I am delighted that you enjoyed your 60th birthday with us and that the staff looked after you well! I will most certainly pass on your lovely feedback regarding the food to the chefs, and I will also pass on your thanks to the rest... More 

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