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All 27 Scarborough hotels

Royal Hotel Scarborough

3.0 of 5 Hotel   |   St. Nicholas Street, Scarborough YO11 2HE, England
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Ranked #24 of 27 hotels in Scarborough
A recent review
4 of 5 stars reviewed 2 days ago
Lynnq150 Saint Ives, null, United Kingdom
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1,259 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (403)
Date | Rating
  • English first
  • German first
  • Polish first
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English first
1 review
1 of 5 stars Reviewed 2 days ago NEW

Firstly I would like to make clear that I am not picky and do not expect to be treated like royalty nor do I expect more than is paid for. That being said firstly there is no parking so if you are travelling by car think again (you can't even park on the street). On entering the hotel there is... More

Was this review helpful? Yes 1
Saint Ives, null, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

We stayed for 5 nights from the 19th of August and enjoyed our stay, we had booked a larger room on the 3rd floor and were happy with this. We only took breakfast during our stay, which we tucked into with gusto, lots of choice and very tasty and the staff were very attentive given the fact of how stretched... More

Was this review helpful? Yes 1
Wallsend, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed for two nights and, yes, the Hotel can be described as 'tired' and needs some updating in some areas, but it is certainly much better than some hotels we have stayed in, which were (supposedly) three or four stars. We had an comfortable, clean room and we ate in the restaurant on both evenings - the choice is... More

Was this review helpful? Yes 2
South Yorkshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We travelled as a couple for a 1 night break. On entering the hotel we noted it was tired the carpet on the grand staircase was well worn the banister on the staircase was unstable. We were directed by the receptionist that our room was 121 sited on the first floor and to follow the signs. Low and below no... More

Was this review helpful? Yes 4
GM-Britannia, General Manager at Royal Hotel Scarborough, responded to this review

Thank you for your feedback, I was very sorry to learn that not everything went according to plan and at this stage can only apologise for any frustrations or upset caused. I will certainly address the issues raised as you should expect a certain standard and this was not delivered. I would like to assure you that this is certainly... More

Durham, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I have never been in a hotel that has made me feel that I just wanted to go home. The window was cracked, dirty nets,sink would not drain away, scum constantly on side of basin. The telephone did not work so that I could speak to my friend. We had to use our mobile phones. I was transferred to another... More

Was this review helpful? Yes 3
GM-Britannia, General Manager at Royal Hotel Scarborough, responded to this review

Thank you for your feedback, I was very sorry to learn that not everything went according to plan and at this stage can only apologise for any frustrations or upset caused. I will certainly address the issues raised as you should expect a certain standard and this was not delivered. I would like to assure you that this is certainly... More

lincolnshire
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed for 2 nights not bad overall for a non starred hotel. The complaints about the breakfast are unfair I found it very good compared to some 3 and 4 * hotels I have frequented. We found the Tv and toilet didnt work and asked to be moved and were then given a lovely room 527, with a great sea... More

Was this review helpful? Yes 2
GM-Britannia, General Manager at Royal Hotel Scarborough, responded to this review

We appreciate you taking the time to comment on your recent stay. Thank you for your observations, these can only be used to improve the service we offer. Kind regards, Simon Powell More

Birkenshaw, W. Yorks
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The grand staircase in the entrance area is impressive and harks back to the hotels more glorious past. Our room was compact to say the least. The double bed just about had room for a small table either side. There is also a small table at the end of the bed with a small TV and a kettle on it.... More

Was this review helpful? Yes 3
GM-Britannia, General Manager at Royal Hotel Scarborough, responded to this review

I am sorry to read that we haven’t met your expectations of the service we offer here at the hotel. We appreciate you taking the time to post your comments. Perhaps if you had given us the opportunity to discuss your comments and observations at the time, we could have had the opportunity to address them. We can only improve... More

Doncaster, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Never again will we stay at this hotel. The only good thing to say about its the location is good and that's where the good ends. We stayed 15th to 17th August 2014. For the whole of the weekend we had to shower in COLD water as there was no hot water in our room. We were told it would... More

Was this review helpful? Yes 6
GM-Britannia, General Manager at Royal Hotel Scarborough, responded to this review

Thank you for your feedback, I was very sorry to learn that not everything went according to plan and at this stage can only apologise for any frustrations or upset caused. I will certainly address the issues raised as you should expect a certain standard and this was not delivered. I would like to assure you that this is certainly... More

2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

What a mess, food on the floors broken tv in the hall. One of the worst breakfasts iv ever had. over priced and not very helpful staff. No parking but they did point me to there parking 2km away. Will not be back.

Was this review helpful? Yes 6
UK Sheffield
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Positives - Reception staff, Dining staff and Cleaner. -Location - Very easy to get around -Parking £6.50 for 24 hours - Price of half board, including free bottle of wine Negatives Booked Sea View, got very restricted view in rooms 202 and 203, negotiated room reduction Food at dinner poor, reheated vegetables. Certainly not worth £17.50 per person! Decor dated,... More

Was this review helpful? Yes 2
GM-Britannia, General Manager at Royal Hotel Scarborough, responded to this review

We appreciate you taking the time to comment on your recent stay. Thank you for your observations, these can only be used to improve the service we offer. Kind regards, Simon Powell More

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Additional Information about Royal Hotel Scarborough

Address: St. Nicholas Street, Scarborough YO11 2HE, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal Hotel Scarborough 3*
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Also Known As:
Hampton Inn Scarborough
Royal Scarborough
Scarborough Hampton Inn
Hotel Royal Scarborough

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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Number of rooms
118

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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