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Cayton Bay Holiday Park - Park Resorts

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Mill Lane | Cayton Bay, Scarborough YO11 3NJ, England
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Cayton Bay Holiday Park - Park Resorts
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947 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Leeds, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Loved our stay! Accomodation and camp great value for money. Plenty to do for both kids and adults and great location. Staff extremely helpful and we've already booked our stay for 2016. Many thanks to Charlotte in holiday sales

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Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Firstly Scarborough is a lovely place with plenty to see and do....unlike the accommodation. ACCOMMODATION: well where to start? The accommodation was shocking! It was grubby and dirty, looked like it had been abandoned and forgot about....which was a surprise as it was right next to the cleaning staff quarters. Ill fitting doors that you have to literally kick to... More 

Was this review helpful? Yes 3
Wakefield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Arrived at the park on first day opening of new season, quick check-in and an up-grade , all good but key did not fit lock of caravan. Phoned to tell them and told someone would come to help, 15 mins later and had to call back. Immediately afterward the manager came , says he wanted to see any problems on... More 

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Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I booked this as a Sun holiday. Going on previous bookings elsewhere I didn't expect much. We were very impressed. Reception staff prior to our arrival were very helpful and friendly. We arrived very late and left very early and found the security team were more than happy to help us. The boiler went out in high winds and the... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Cayton Bay Review We stayed on a Friday to Monday break with our two children aged 3yrs and 7 months. On arriving we checked in and got to the caravan. We soon realised there must have been a mix up as there was no tv, no plates or crockery, beds weren't made up and the toilet didn't work. We went... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Would like to thank Martyn, michael and Danielle for all their help throughout out stay here, fantastic staff all around but these three stood out with the excellent customer service within on the boat house! Highly recommended would return again, thanks

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

Really enjoyed our stay at the park.We went off peak season,very peaceful, clean,suitable for all ages. Very helpful and friendly staff. Caravan had a homely feel to it. Aracade for all family and pub near by, very handy. Great times. Wish we could of stayed longer, can't wait to come back soon.

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1 review
5 of 5 stars Reviewed 1 week ago

I don't normally use trip advisor but i felt like the staff made us feel so welcome. we was down from Durham for a dance competition and the.customer service we received was the best we could of asked for the bar staff was all really friendly same with the waiting on staff but there was one man who stood out... More 

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Smethwick, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Let me start by saying - don't believe everything you read - my review is based on my experience and mine was a very positive one. This was not my first stay and Cayton Bay and certainly won't be the last - when you arrive at Cayton Bay the site itself is easy to navigate - despite recent changes to... More 

Was this review helpful? Yes 6
Kingston-upon-Hull, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After booking 6 month in advance and paying extra for a Deluxe Plus caravan because that particular caravan contained heating in every room and I was travelling with my three children, upon arrival was shown to a caravan which was not what I had paid for. I made a point of informing them but I wasn't even given the option... More 

Was this review helpful? Yes 5
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