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All 28 Scarborough hotels

Bay Norbreck Hotel

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Castle Road, Scarborough YO11 1HY, England
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Bay Norbreck Hotel
Ranked #22 of 28 Hotels in Scarborough
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248 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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middlesbrough, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My friend and i had a lovely break here december 28 . This was a national holiday mystery tour so were pleasently suprised with this hotel.for the price it wS very clean modern and very comfortable. Few negatives..condensation on windows and sills..terrible. entertainment very dated. As a youngish lady (40) i couldnt take part in the quiz . Most questions... More 

Was this review helpful? Yes 3
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thanks for your review of your mystery break with us. Our bar generally shuts between 11pm and 12midnight depending on guests being present in the lounge area. It is unfortunate that the other guests had gone to bed so early on the night you stayed so that when you came back down the bar had shut. Thank you for your... More 

Market Rasen Lincolnshire
Top Contributor
59 reviews 59 reviews
51 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 19, 2014

Had a midweek break on a Bay Inclusive deal with Shearings Coaches. Excellent value for money, with 4 drink vouchers per person per night included. Meals were good, had a choice at dinner and breakfast, Two trips, one to York the other to Whitby. Hotel is on a great spot overooking the bay, bit of a walk back from town... More 

Was this review helpful? Yes 3
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thanks for your review Johnnyno3 of your visit on one of our Bay Inclusive Breaks. They do offer great value for money with the food, 4 drinks and excursions all included in the price. Being brought up in Lincolnshire myself I understand where you come from saying the hill can be a bit of a walk coming back from town,... More 

Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 9, 2014

My husband and I have just returned from a Shearings long weekend at the Norbreck Hotel. The hotel stands in a very commanding position with beautiful views over the North Bay. First impressions on entering the hotel and going into the bar/entertainment area were really good. The room is beautifully decorated and furnished and very welcoming. The Christmas decorations looked... More 

Was this review helpful? Yes 3
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for your review Ellen M and it’s lovely to read you and your husband enjoyed the weekend with us. The hotel does look nice all trimmed up for Christmas. We are replacing windows with double glazing in stages in fact we have 6 due to be done this next week. I wish you a wonderful Christmas, Happy New... More 

Durham, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 2, 2014

Stayed her for four days over the weekend in late November with National Holidays and what a pleasant stay. Room was clean and cozy, what difference the age the furniture looks is the hotel is in a great location and all the staff I came into contact with were very friendly and helpful, especially Kristian who served our meals in... More 

Was this review helpful? Yes 3
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi Toonman1954 It’s lovely to read your review and see you enjoyed a wintery weekend with us. I will ensure all the staff read the comments you have made. I hope to see you again soon. More 

Manchester, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed November 29, 2014

stayed at this hotel on hearings coach holiday for 4 nights with my husband. The hotel had beautiful views of the bay . The room was average with television, kettle and clock radio that looked like they had been in the room 40 yrs. The walls were so thin we could hear next door people talking till gone 1am and... More 

Was this review helpful? Yes 2
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Sorry to hear you were not entirely satisfied with your break we are updating the facilities in the bedrooms as we refurbish a number of rooms each year. I will discuss you comments with the team. Thank you for taking the time to write your review. More 

Washington, England
Contributor
13 reviews 13 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 20, 2014

Booked with National Express for a long weekend in November, couldn't fault the hotel at all, food was excellent, our room was compact and spotless, nice and warm, comfortable bed. We found the entertainment was first class too but the bar prices were very pricey, £3.70 for a pint of beer and £4 for a glass of wine, much cheaper... More 

Was this review helpful? Yes 3
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thanks for your comments grobbo, so good to read you had a great weekend. Our bar prices are competitive with other hotels across the country, these do differ from pub prices. Hope to see you again. More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 15, 2014

Excellent value for money, all staff polite and helpful, food was not as good as last time we were there but cannot grumble for the price paid, Entertainment excellent, the entertainers went well out of their way to make sure everyone had a good time, bingo excellent, quiz was a good laugh. Housekeeper was excellent very nice person, room cleaned... More 

Was this review helpful? Yes 2
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi Pauline and thank you for writing your review of your recent stay. I’m sorry to hear you felt there was a drop in food standards but am delighted to read you had a great holiday overall and plan to stay with us again. All the staff give great service and it’s nice that this has been recognised. Can’t wait... More 

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 31, 2014

What a disappointment, the hotel is memorable as it reminded me of faulty towers, however without the funny side Our room had a blocked sink, we told them on the Monday, they did nothing about it until the Thursday evening, by which time we had 2 choices, don't use the sink or move rooms, really, on the last evening move... More 

Was this review helpful? Yes 4
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for taking the time to write you review of the hotel and your break here Sandra S. I am disappointed to read you found there was still an issue with your sink at the end of your stay as this had been attended to by maintenance which we believed had rectified the problem. The staff here did their... More 

St. Albans, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 22, 2014

Lovely Hotel well run by Louise and her team, everyone so friendly and helpfull Rooms nice, beds comfy and well cleaned. Restaurant and food was fine. Wish there was more tv channels but belive the tvs are being upgraded soon. One thing dont always read into the bad reviews until you visit yourself. Well done and look forward to coming... More 

Was this review helpful? Yes 2
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

So great to read your review Scott it was lovely to meet you when you visited. Our TV’s are being updated as we refurbish bedrooms and it’s good to see you enjoyed the comfort of your room. I have already passed your comments onto our team who were also please you had a good stay. We all look forward to... More 

London
Top Contributor
64 reviews 64 reviews
9 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed October 16, 2014

Firstly the good points, this is a nice Hotel at almost the highest point in Scarborough, it is worth having a sea view over the North Bay in the summer season, the food was very good no complaints, the entrainment in the evening was excellent much better than other Bay Hotels, included excursions were good and interesting. The Bad points,... More 

Was this review helpful? Yes 2
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi Ron thanks for taking the time to write your comments It’s good to read you enjoyed your break and the area and I can only apologise for any disruption caused during the work to the dining room this has now been completed. I shall pass the comments you have made onto the staff at our next meeting. I look... More 

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Additional Information about Bay Norbreck Hotel

Address: Castle Road, Scarborough YO11 1HY, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Price Range (Based on Average Rates): $
Number of rooms: 92

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