We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 28 Scarborough hotels

Bay Norbreck Hotel

Save
You added Bay Norbreck Hotel to your Saves list
Castle Road, Scarborough YO11 1HY, England
Hotel website
Hotel amenities
Special Offer
BREAKS FROM JUST £84!!!
Bay Norbreck Hotel
Ranked #22 of 28 Hotels in Scarborough
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Scarborough
Check In Check Out
Write a Review

243 reviews from our community

Traveler rating
    46
    99
    48
    25
    25
See reviews for
22
145
14
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • Any
English first
  • All months
    (243)
  • Mar-May only
    (66)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (59)
All months
Washington, England
Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Booked with National Express for a long weekend in November, couldn't fault the hotel at all, food was excellent, our room was compact and spotless, nice and warm, comfortable bed. We found the entertainment was first class too but the bar prices were very pricey, £3.70 for a pint of beer and £4 for a glass of wine, much cheaper... More

Was this review helpful? Yes 2
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thanks for your comments grobbo, so good to read you had a great weekend. Our bar prices are competitive with other hotels across the country, these do differ from pub prices. Hope to see you again. More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent value for money, all staff polite and helpful, food was not as good as last time we were there but cannot grumble for the price paid, Entertainment excellent, the entertainers went well out of their way to make sure everyone had a good time, bingo excellent, quiz was a good laugh. Housekeeper was excellent very nice person, room cleaned... More

Was this review helpful? Yes 1
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi Pauline and thank you for writing your review of your recent stay. I’m sorry to hear you felt there was a drop in food standards but am delighted to read you had a great holiday overall and plan to stay with us again. All the staff give great service and it’s nice that this has been recognised. Can’t wait... More

Nottingham, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

What a disappointment, the hotel is memorable as it reminded me of faulty towers, however without the funny side Our room had a blocked sink, we told them on the Monday, they did nothing about it until the Thursday evening, by which time we had 2 choices, don't use the sink or move rooms, really, on the last evening move... More

Was this review helpful? Yes 4
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for taking the time to write you review of the hotel and your break here Sandra S. I am disappointed to read you found there was still an issue with your sink at the end of your stay as this had been attended to by maintenance which we believed had rectified the problem. The staff here did their... More

St. Albans, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lovely Hotel well run by Louise and her team, everyone so friendly and helpfull Rooms nice, beds comfy and well cleaned. Restaurant and food was fine. Wish there was more tv channels but belive the tvs are being upgraded soon. One thing dont always read into the bad reviews until you visit yourself. Well done and look forward to coming... More

Was this review helpful? Yes 2
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

So great to read your review Scott it was lovely to meet you when you visited. Our TV’s are being updated as we refurbish bedrooms and it’s good to see you enjoyed the comfort of your room. I have already passed your comments onto our team who were also please you had a good stay. We all look forward to... More

London
Top Contributor
61 reviews 61 reviews
9 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed October 16, 2014

Firstly the good points, this is a nice Hotel at almost the highest point in Scarborough, it is worth having a sea view over the North Bay in the summer season, the food was very good no complaints, the entrainment in the evening was excellent much better than other Bay Hotels, included excursions were good and interesting. The Bad points,... More

Was this review helpful? Yes 1
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi Ron thanks for taking the time to write your comments It’s good to read you enjoyed your break and the area and I can only apologise for any disruption caused during the work to the dining room this has now been completed. I shall pass the comments you have made onto the staff at our next meeting. I look... More

Watford, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 14, 2014

this hotel is in the process being refurbished just back from long weekend 10 to 13 oct weather was great prebooked parking space no problem room adequate food was pretty good and unlike previous reviews was always hot entertainment was ok and manageress went out of her way to help with everything all in all a very good weekend

Was this review helpful? Yes 2
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Great to see you enjoyed your weekend with us and felt I did my best to make it as enjoyable as possible. I hope to see you again soon. More

scotlandwilfred
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 6, 2014

i would give this hotel a o ratting the food was cold and it was sent back every day and our 7 year old god son eats more than we got for 2 of us .we got a dish with 3 veg in we measured them one night and it was one pudding spoon off potato's and the same for... More

Was this review helpful? Yes 6
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for taking the time to right you comments following your recent stay. I apologise for any disruption caused during the refurbishment f the Restaurant which I am please to say is now finished and looking wonderful. I will ensure the comments you have made are discussed at our next management meeting and will investigate the issues you noted... More

Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 27, 2014

The hotel is a little tired but the food was as usual for Shearings/Bay hotels. There is no hotel parking - you do get given a voucher to street park but can end up walking quite a distance from the hotel. No newsagents near either Otherwise not a bad weekend

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi SueK thanks for taking the time to add your review of your recent weekend. We have limited hotel parking it is true which is all bookable in advance and as you say plenty of street parking thereafter. The nearest newsagent is a 5 minute walk and we do offer to have newspapers delivered for you if you order with... More

Scunthorpe, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 24, 2014

Me and my partner stayed and had a quiet couple of days here. The scenery was superb and the rooms of comfort. We found the night entertainment to be pleasing and most of the staff appealing and pleasant. Whom was the girl on bar with pinky purple coloured hair. Will she be still with you in the upcoming months she... More

Was this review helpful? Yes 2
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi Valerie and Clive good to read you enjoyed a quiet few days with us. We are lucky to have the amazing views from the hotel and some great scenery all around, Chloe on the bar is a lovely lady who will do anything for our guests and it is nice you found her polite. I hope to see you... More

Lowestoft, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 22, 2014

Despite the inclement weather, namely the thick fog outside, we were greeted warmly at reception by Louise. Our bedroom was clean, tidy and airy. Noe from Maderia ensured this daily. He also was our efficient waiter every evening. The food was hot, varied and delicious. The entertainment was of a highest standard. Really enjoyable and catered for all tastes. Credit... More

Was this review helpful? Yes 3
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi Janet B what a week we had with the fog! at least it was clearer inland for the excursions. It’s lovely to read your comments about myself and my team I will make sure they all get passed on. I hope to see you again sometime hopefully you’ll have better weather. More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Bay Norbreck Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bay Norbreck Hotel

Address: Castle Road, Scarborough YO11 1HY, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Price Range (Based on Average Rates): $
Number of rooms: 92

71 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (67)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (13)
Viewed
View from room (7)
Viewed
Pool/beach area (1)
Viewed
Bathroom (7)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (1)
Hotels you might also like...
Check In Check Out
Price Your Stay