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All 28 Scarborough hotels

Bay Norbreck Hotel

Castle Road, Scarborough YO11 1HY, England
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Bay Norbreck Hotel
Ranked #22 of 28 hotels in Scarborough
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213 people have reviewed this hotel

Traveler rating
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    87
    39
    23
    22
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19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • Any
English first
Northampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Went with my wife, daughter and Granddaughter on a Shearing's 4 day break. Very good journey with an excellent driver called Paul. Hotel impressive with position on the cliff by the castle. Very pleasant welcome and well informed before we left the coach. All the staff were delightful with a first rate manager. Lovely dining room with views over North... More

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

second stay at this hotel room adequate but no shower . just a plastic tap attachment. food was good staff friendly. love the location and view from the room. would stay again. great value. we were able to park in hotel car park for a small fee

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

after visiting this hotel last week I can firstly say i was impressed how clean it was .Also the staff was very helpful and nothing was to much trouble for them. The things I did not like was the food in my opinion it was nursing home quality and not to the standard of a hotel of this size ,... More

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Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Dear John B thank you for your recent review of the Norbreck Hotel we are pleased that you found our hotel clean we always keep it up to the best standard possible, also our staff are a credit to the hotel and I am immensely proud of them. I will look into the comments you have made regarding the food... More

grays essex
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Wonderful view of north beach .good entertainment .food adequate but dining room cramped .bedroom very cramped but had sea view would stay again in different bedroom.Shearings driver Roger very knowledgable and helpful.Went on optional trip to heartbeat land and tour of Whitby not worth the money considering Whitby was included on the itinery later in the day.Had fish&chips at the... More

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Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for your review of the Norbreck Gerrylynn the view is indeed stunning onto the North Bay and we do have a wonderful variety of entertainers. Roger is a great coach driver and is very knowledgeable of the area so his trips out are always definitely worth it. I am sorry to hear that you did not find the... More

Hullbridge, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

George O Be aware you are charge per head for sea view, ie 1 person £14 2 people £28 3 people £42 still only one window rip off. Also the free drink if you drink only soft drink ie orange cordial and lemonade per pint 2 drinks pint of beers per pint 1drink. this is a rip off on those... More

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Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thanks George O for your review I will certainly pass your comments regarding the sea view supplement and all inclusive drinks promotions onto the necessary departments as this is not something we control at the hotel. It is good to read that you enjoyed the food and the accommodation I am very lucky to have such excellent staff and they... More

Lowestoft
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Have just returned from a 5 day break with 2 friends that we booked with Shearings, when we pulled up outside our first impressions were not very good, we had been travelling for 11 hours on the coach so felt a bit dissapointed, but on entering it had a lovely friendly feel and our room we had a twin room... More

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Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi Eileen-Rich thanks for taking the time to write your review of the Norbreck we are pleased that you enjoyed the food and also the entertainment. The drinks vouchers that we provide really make the holiday for a lot of our guests and it’s good to read that you feel the same. We are consistently working to refurbish the hotel... More

Manchester, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we had a lovely Weekend break, everyone was friendly and helpful, the food was good and entertainment each evening was excellent, we had a seaview room which was very comfortable, the parking system is very good, you get a ticket to park on the road outside for one pound 60p and it lasts for you stay ( 4 Days in... More

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Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thanks for taking the time to give us your feedback Shirley it’s great to read we have another happy customer. Our staff are all great and do go out of their way to make our guests happy. The on street parking is good value and don’t forget we have 6 spaces at the hotel which can be booked when you... More

Liversedge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

From the moment we arrived the staff at reception couldn't do enough for us and other holidaymakers. Again plenty of choice of food and each meal was very good. Twin room over looking South Bay watching surfers every morning! Very lucky with the weather and walked from South to North bay under a blue sky and enjoyed every minute.

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Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi Jenny thanks for your review of The Norbreck Hotel it was lovely to read how you enjoyed the weekend. The views and location of the Hotel are perfect for walkers and we have been very luck with the weather recently although I don’t know how those surfers don’t freeze in that sea!. We hope to see you at The... More

Stoke-on-Trent
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2014

Just stayed at this hotel with shearings. I had read other reviews and was a little wary. Need not have worried. I am a singke traveller and had a cosy room looking over south bay. The facillities were good and bed very comfy after all those hills. The walks into the town are steep but the local taxis reasonable. The... More

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Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi Helen. Thanks for taking the time to write your review for us, it is really nice to hear you had a good time. As you mentioned our position does offer some amazing views of both bays and our rooms have a great cosy feel to them. The Sea Life Centre does offer a great time out for adults and... More

Benidorm
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 9, 2014

Just back from our first trip with Shearings to this hotel. Decoration was a bit jaded but room was comfortable and warm and we had a good nights sleep in the comfy bed. Food was perfectly adequate and a good choice each dayl The entertainment each evening was good especially the comedian. All in all enjoyed our stay, but would... More

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Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi Sue & Paul! So good to hear you enjoyed your first Shearings trip to the Norbreck hotel. It is a long way to travel from Plymouth although I am sure you had a very comfortable journey! as mentioned before we are updating the decor in the bedrooms with another 8 bedrooms due to be completed later this year. Why... More

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Additional Information about Bay Norbreck Hotel

Address: Castle Road, Scarborough YO11 1HY, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #22 of 28 hotels in Scarborough
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Standing on the headland, near Scarborough's ancient castle ruins, the Norbreck is the only hotel in town which looks out over both the North and South Bays, with breathtaking panoramic sea view. From this peaceful location you can rest in the convivial atmosphere of the bar lounge or in the comfort of the restaurant and savour the scenic sights of golden sands and ocean waters. In the hub of the town itself, lying just ten minutes' away, there is an array of shops and holiday attractions. While a day trip takes you to York or to see the moors, to test your nerves at Flamingo Land or to revisit 'Brideshead' at Castle Howard. There's such a lot to see and do in the area! The hotel does not have a car park. However street parking is available nearby. ... more   less 

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