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Bay Norbreck Hotel

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Castle Road, Scarborough YO11 1HY, England
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Bay Norbreck Hotel
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311 Reviews from our TripAdvisor Community

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Grimsby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just had a 3 night stay on the 22nd of January, we had a great weekend. Lovely view of the North and South bays as the hotel is on top of the cliff. Food has been improved the staff were very friendly. If you go have a run up the coast to Saltburn and Sandsend visit the Tides cafe on... More 

Helpful?
Thank terence g
Solihull, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent a pleasant few days here and for what we paid, it was impossible to fault. The staff were all a pleasure to deal with and so willing to help. The food was excellent and always served with a smile. The room was comfortable and clean. The bar was well run.All in all,despite the weather we had a good... More 

Helpful?
1 Thank rogan62
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hello rogan62 and thank you for your lovely comments. I do have an excellent team here at the Norbreck Hotel and I’m sure they will be pleased to read your review. Hopefully on your next visit there will be plenty of sunshine! More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed twice last year booked to go back February 15 2016 staff food rooms views five star for five days 169 pounds all inclusive single traveller do not take notice of negative reviews the comments are untrue I find the norbreck faultless if you do find a problem speak to the manager and she will sort it for you I... More 

Helpful?
1 Thank leslie g
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you so much for such a great review Leslie g. We all love to see returning customers and it’s great to read you will be back with us in a few weeks. I wish you a safe journey and look forward to seeing you then. More 

Littlehampton, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Enjoyed the food at the hotel, attentive staff good entertainment, the rooms need updating the bed was creaky and uncomfortable. Decor was old and tired windows single glazed and water running down them. Wi fi only available in bar area and slow to use

Helpful?
Thank John P
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hello John P, thank you for your recent stay with us and the review you’ve written. My staff will be thrilled to read that you have found them attentive. Our hotel is continually being upgraded; we had 8 of our bedrooms refurbished in November which and we have more bedrooms booked for refurbishment this year. Also in 2015 we had... More 

Melksham, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Rooms very good, spacious and clean. Food very good and service excellent. Staff very helpful and willing to help with information on area. Entertainment of a good standard. Central and easy access to town and buses to other towns. Good views of beaches.

Helpful?
Thank Jock67_11
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for taking time to post such a lovely review, Jock67_11. I am pleased that you have found our hotel to be in a good location, having the great views and the access to other nearby towns. The staff and myself hope that you will visit us again soon. More 

Oldham, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 29, 2015

hotel was very clean , very warm , and all staff were very good, ( especially mother and daughter, the daughter was very kind to me when i was taken ill and did more than her job very well with compassion ).. would definatlely stay here again , and the view from front of hotel is amazeing

Helpful?
2 Thank bowiegolf
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hello bowiegolf and thank you for your review. I do hope you are feeling better now, and I know that Lianne and Nicolle will be very pleased to see your comment. Myself and all of my staff look forward to being able to welcome you here at Bay Norbreck Hotel sometime soon. More 

Rotherham, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 15, 2015

Had a fantantastic weekend plus with shearings a warm welcome on arrival .The staff are all very cooperative nothing's to much trouble for anyone .the room on 2nd floor was very spaciouse food in restaurant was always warm and tasty and to end the day fantastic turns on all 3nights

Helpful?
1 Thank Sandra C
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for your lovely review, Sandra C. I have a great team of staff and a lovely location for us to welcome our guests. I hope to see you at the Bay Norbreck Hotel again. More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed December 10, 2015

i was a solo guest fromthe 16th nov to the 20th nov stayed in room 318 .the service was excellent so was the meals.one thing as i had come by train i was not included in the coach trips thoe i had paid full price of holiday.only through the kindness of the recptionist was i able to go on one.... More 

Helpful?
Thank 684frankie
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi Frankie, thanks for your review, it is lovely to read you enjoyed you stay and I am glad I could help with the coach trip to Whitby for you. I look forward to seeing you again. More 

Grimsby, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 9, 2015 via mobile

we have thoroughly enjoyed our stay all the staff are friendly and efficient food is well presented nightly entertainment room with a great view of South Bay clean and plenty of space we booked through shearing's excellent value

Helpful?
2 Thank karen k
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for the review Karen. I am particularly pleased you noted the friendliness of the staff and I know they will be thrilled to read this. More 

Liverpool, England, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 6, 2015

|We have just returned from our second visit to the Norbrek with Shearings. The hotel reception area was clean and tidy and we were give our room right away.We had room 105 overlooking the bay, room was clean and had been refurbished. All the areas in the hotel were clean and tidy.The food was well presented and always hot, plenty... More 

Helpful?
Thank Kenneth F
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi Kenneth, it was great to see you again, you have become one of many returning guests who enjoy themselves with us and I hope you will continue to visit. All your comments will be passed on to my team. More 

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