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1-4 Crown Crescent | South Cliff, Scarborough YO11 2BJ, England
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Reviews you can trust

75% Recommend
3.5 of 5 stars 20 reviews
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[ Date ] [ Rating ]
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2 of 5 stars
lilly727   1 contribution
england
Nov 3, 2009
1/1 found this review helpful

stayed at this hotel booked with a tour company and was looking forward to seeing scarborough which did not dissapoint.The hotel was described as being 5 minutes away from the centre of town but it was definately more 10 to 15 depending which way you walked.Also it was a good 15 to 20 mins to beach and fair area,this was... more

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4 of 5 stars
GrecianQueen   1 contribution
Teesside
Oct 22, 2009 | Trip type: Couples
1/1 found this review helpful

we stayed at Rivelyn on two occasions this summer and both times we throughly enjoyed it. The hotel is good value for money, clean,warm and friendly and has an excellent restaurant. we would recommend for a short break in scarborough more

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3 of 5 stars
RAS511   2 contributions
Dorset
Sep 21, 2009 | Trip type: Couples
2/2 found this review helpful

When we approached the hotel, we thought it looked a bit dated but once inside we saw that the communal areas looked quite grand and posh. We were given the keys to our room (room 19 - don't stay in it) and after walking down to what seemed to be the very bowels of the hotel, we couldn't be more... more

Management response from
Linzi Allman, Hotel Manager

Thank you for your review, I am very disapointed that you did not advise us at the time of your displeasure, we would have done our upmost to make your stay more pleasurable in some way. Your room was a ground floor room, in a quiet corner of the hotel, with new furniture and memory foam mattress, this can apear...

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3 of 5 stars
LincolnshireTourist   1 contribution
Lincolnshire
Sep 15, 2009
1/1 found this review helpful

On a tour with local bus company,a few people with walking diabilites who find it hard to go down to and back up again from the dining room also no ramp on entrance into the hotel. The En-suite is a cupboard,no soap provided with the wash hand basin which is in the bedroom and no glass provided for toothbrush. The... more

Management response from
Linzi Allman, Hotel Manager

Thank you for your review, I am very disapointed to hear that their were a couple of points that effected your stay with us. We do have a ramp into the back of the hotel for wheelchair access and the lift goes to all floors including the dining room. We do not provide toiletries or glass tumblers in bathrooms to...

good hotel
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5 of 5 stars
mitch083   2 contributions
st.helens merseyside
Aug 25, 2009 | Trip type: Couples
1/1 found this review helpful

Just returned home after a great weekend - we only stayed one night but wished it was more, the food was excellent - rooms clean and comfortable - set in a quiet area but not too far from shops and beach- the staff were great, the only little thing was was we were expecting entertainment but we were told on... more

Management response from
Linzi Allman, Hotel Manager

Thank you for your kind review, we are very fortunate to be in such a great location for everything Scarborough has to offer. Unfortunately our entertainer let us down on the night you stayed with us, we do apologise but hopes it gives you a great excuse to come back and stay longer with us next time.

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4 of 5 stars
funnycazbo62   2 contributions
Manchester
Aug 10, 2009 | Trip type: Friends getaway
1/1 found this review helpful

Six of us from Manchester have just spent a long weekend at the hotel and could not fault it, the staff were friendly and helpful and the rooms were clean, apart from all the steps to the centre of Scarborough which the hotel has no control over, it was a very enjoyable stay. more

Management response from
Linzi Allman, Hotel Manager

Your review is greatly appreciated, all our staff work very hard to ensure our guests stay is as pleasurable as possible and we all like to be told we are doing a good job. Thank you.

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3 of 5 stars
pendlelad   5 contributions
pendle
Jul 26, 2009 | Trip type: Couples
1/1 found this review helpful

food good room ok lift miniscule bathroom ditto we got a parking card from reception and were told it was set and not scratch anything out - only inspected the card on day of leaving only one day was sratched out and we were staying 3 ! so we were lucky i think booked an evening meal for partners birthday... more

Management response from
Linzi Allman, Manager

Thank you for your constructive review. Our new lift in 2008 was restricted to the size of the lift shaft so it is small but manages for the majority of the time. Our bedrooms and bathrooms are of varing size due to the age and style of the building, I do apologise if it was not suitable for you. Your...

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4 of 5 stars
ardrossan   7 contributions
ayrshire
Jul 7, 2009

stayed for 4 nights with a caledonian bus tour, the hotel is not the ritz but is a very clean hotel with very good food and friendly staff.the entertainment was also very good. more

Management response from
Linzi Allman, Manager

We are very pleased to hear that you enjoyed your stay with us. We now have a new summer menu so I hope that you will come back soon to try it out.

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4 of 5 stars
sananbill   1 contribution
Leeds
May 2, 2009 | Trip type: Friends getaway
1/1 found this review helpful

Four of us had a great weekend stay. Hotel was full,mostly of the same age group 40 to 60+ and most had a good time in the bar and concert room.Entertainment on both nights was excellent Bar service was very good and prices were cheaper than most pubs. Room was basic but roomy,nice and clean and the bed was very... more

Management response from
Linzi Allman, Manager

Your comments are greatly appreciated, thankyou. Our 60's weekends are great fun and very popular, we also have Fawlty towers and Murder Mystery weekends, you may like to try one of those? See you soon.

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5 of 5 stars
aronggep   1 contribution
midlands
Apr 26, 2009
1/2 found this review helpful

This was a weekend trip booked through "coach style" booked mainly for steam train journey through Heartbeat country, (oh what memories that brought back) We weren't realy bothered about the hotel we stayed in, but, it turned out to be an added bonus, not the Ritz, but the Rivelyn hotel was very nice, we were given ground floor family room,... more

Management response from
Linzi Allman, Manager

Thankyou for your kind review. We believe good home cooked food, great entertainment and attentive staff go a long way in helping our guests enjoy their stay with us. Hope to see you again soon.

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Rivelyn Hotel Also Known As

  • Rivelyn Hotel Scarborough
Address: 1-4 Crown Crescent | South Cliff, Scarborough YO11 2BJ, England