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All 21 Slough hotels

Hilton London Heathrow Airport Terminal 5

4.0 of 5 Hotel   |   Heathrow Poyle Road | Heathrow Colnbrook with Poyle, Slough SL3 0FF, England
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85%
Ranked #1 of 21 hotels in Slough
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Jason A Bath, United Kingdom
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1,419 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (264)
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English first
Bath, United Kingdom
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Guys, if you want a modern clean and good hotel around Heathrow, then this is it. It is not attached to the terminal as many are not, but the food is good, car parking reasonable and overall good value. If you prefer to walk to the terminal do not stay here but then pay more for a sub standard hotel... More

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Durham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Having stayed here a few times this review is about overall impressions for those visits. The sight of a low flying jet is daunting from the car park, together with the tremendous roar of the engines, but inside the room it does not disturb. In one visit I was awake in the early hours of the morning and became aware... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear EHG2014 Thank you for your review and of your kind comments. I was delighted to read you enjoyed your stay and we all hope to have the pleasure of welcoming you back in the near future. I will however review our Panini production! Thanks again for your review and please do come back soon. Kind regards More

1 review
5 of 5 stars Reviewed 3 days ago NEW

I took my mum on a birthday trip to use the spa facilities and have a nice meal and break (Mr Todiwala's experience, a package that is extremely good value). Overall we were blown away by the high level of service we received from some staff in particular -from them this is the best customer service we have ever had... More

Review collected in partnership with Hilton Hotels & Resorts

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Dunfermline, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice Hilton, quieter than many of the other hotels in the area because it is a little of the "beaten" track. LOVELY bathrooms! The decor is simply outstanding and very appealing. The shower is great! The rooms are nice, clean and modern. The pricing is very reasonable for the quality of the hotel and the breakfast was extremely good (usual... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear CCP1970 Thank you for a great review and for some informative comments. Allow me to add to your observations. Unfortunately no hotel near the airport is authorised to operate a complimentary Shuttle bus system onto the airport property. All hotels are served by the Hoppa bus and the charge of £5.oo is the same for every unit. We are... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The hotel is not on the airport property. If you have to take a taxi to this hotel from the airport beware, it is outside 'the zone' and is very costly. the hotel is beautiful and the staff are very friendly and helpful, definitely worth the visit.

Review collected in partnership with Hilton Hotels & Resorts

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Tracym Thank you for your review. I was pleased to read you enjoyed your stay and all the facilities we have to offer. Don't forget we have a Hoppa Bus that picks up every 15 minutes at peak times and is only £5.00 each way (Kids under 15 are free with a paying adult). If you do need to... More

Zurich, Switzerland
Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel was clean, high end, good comfortable rooms... all that you would expect from a Hilton property. But what you don't expect is not a v courteous staff. I was made to stay overnight in the Hilton as I missed my connecting flight because my incoming flight was late. I think that it is v common for this hotel... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Swapnil_Soni Thank you for taking the time to give us your feedback. Please accept my sincere apologies that we didn't come across as one of the best Hilton Hotels or meet your expectations. You are correct that we are indeed experienced in looking after a myriad of guests who have joined us from various 'Journey' experiences. As such, I... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked the night before our flight arrived in London and were so glad after a 27 hour flight from Australia. The room was not noisy despite being a 10 minute bus ride from the airport with planes flying above. It cost 5 pounds per a person for the bus ride from the airport. Room was clean, modern, quiet and... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Alana S Thank you for your review and of your kind comments. I was delighted to read you enjoyed your stay and we all hope to have the pleasure of welcoming you back in the near future. Kind regards Meredith More

Weston, Florida
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed one night (layover) and found the hotel to be comfortable. Check in was easy, fast and we had a nice room. The hotel is new and modern. We had booked a package with dinner and breakfast included for a great price. The dinner was excellent and we had a great service. Breakfast was also very good. The staff... More

Was this review helpful? Yes 2
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Hi Pomerols Thanks for your great comments. We are nearly 3 years old, however, we were a new build with a new address. That means that any Sat Nav older than two years, may not have the SL3 0FF postcode (you call them Zip codes) loaded. Sorry about that. We have informed as many Car Hire companies as possible but... More

Belfast, United Kingdom
Top Contributor
68 reviews 68 reviews
44 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed her midweek recently and was very impressed by the quality of the hotel and its facilities. Its quite new and the design of the interior is far better than a standard Hilton, the rooms are very well furbished with power showers, large beds, and LCD widescreen tvs with full internet access. the bar is lively and the food... More

Was this review helpful? Yes 1
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Mark M Thank you for your review. I was pleased to read you enjoyed your stay and all the facilities we have to offer. Try out the Spa next time - it really does help to relax and make your stay even more enjoyable. In regards to your only criticism, thank you for sharing. I shall review our team... More

Melton Mowbray, United Kingdom
Top Contributor
80 reviews 80 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Our first stay at a Hilton. This hotel is perfect for Terminal 5 & of real quality. Reception & restaurant area was really beautiful. All the staff were so courteous & helpful. Our double room was first class with excellent facilities & very clean indeed. The bed was extremely comfortable & we both had a great night’s sleep before our... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear JOsey Whales Firstly, welcome to Hilton. My team and I hope you and your family have many stays in any of our family of hotels around the world. I was delighted to read that your first Hilton stay was with us and even more delighted to see that you enjoyed all the areas of the hotel and the teams... More

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Additional Information about Hilton London Heathrow Airport Terminal 5

Address: Heathrow Poyle Road | Heathrow Colnbrook with Poyle, Slough SL3 0FF, England
Phone Number:
Location: United Kingdom > England > Berkshire > Slough
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Heathrow Airport Terminal 5 4*
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Also Known As:
Hilton London Heathrow Airport Terminal 5 Hotel Colnbrook

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#1 Family Hotel in Slough #1 Business Hotel in Slough #1 Luxury Hotel in Slough
Hotel Class
Official Description (provided by the hotel)
1 Mile from Terminal 5 and with excellent connectivity to the M25 and M4 Motorways. A Hoppa Bus serves all terminals at Heathrow to Hilton London Heathrow Airport T5 for a nominal fee of £4.50 per person (this is the same for all Heathrow Hotels). We are a 'New Generation' Hilton Hotel, Spa and Conference Center. State of the art technology with complimentary wifi throughout the whole hotel. You will be wowed in all aspects from product to service. ... more   less 
Number of rooms
350

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