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All 21 Slough hotels

Hilton London Heathrow Airport Terminal 5

4.0 of 5 Hotel   |   Heathrow Poyle Road | Heathrow Colnbrook with Poyle, Slough SL3 0FF, England
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85%
Ranked #1 of 21 hotels in Slough
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Pomerols Weston, Florida
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1,412 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (264)
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English first
Weston, Florida
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed one night (layover) and found the hotel to be comfortable. Check in was easy, fast and we had a nice room. The hotel is new and modern. We had booked a package with dinner and breakfast included for a great price. The dinner was excellent and we had a great service. Breakfast was also very good. The staff... More

Was this review helpful? Yes 1
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Hi Pomerols Thanks for your great comments. We are nearly 3 years old, however, we were a new build with a new address. That means that any Sat Nav older than two years, may not have the SL3 0FF postcode (you call them Zip codes) loaded. Sorry about that. We have informed as many Car Hire companies as possible but... More

Belfast, United Kingdom
Top Contributor
67 reviews 67 reviews
43 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed her midweek recently and was very impressed by the quality of the hotel and its facilities. Its quite new and the design of the interior is far better than a standard Hilton, the rooms are very well furbished with power showers, large beds, and LCD widescreen tvs with full internet access. the bar is lively and the food... More

Was this review helpful? Yes 1
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Mark M Thank you for your review. I was pleased to read you enjoyed your stay and all the facilities we have to offer. Try out the Spa next time - it really does help to relax and make your stay even more enjoyable. In regards to your only criticism, thank you for sharing. I shall review our team... More

Melton Mowbray, United Kingdom
Top Contributor
80 reviews 80 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our first stay at a Hilton. This hotel is perfect for Terminal 5 & of real quality. Reception & restaurant area was really beautiful. All the staff were so courteous & helpful. Our double room was first class with excellent facilities & very clean indeed. The bed was extremely comfortable & we both had a great night’s sleep before our... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear JOsey Whales Firstly, welcome to Hilton. My team and I hope you and your family have many stays in any of our family of hotels around the world. I was delighted to read that your first Hilton stay was with us and even more delighted to see that you enjoyed all the areas of the hotel and the teams... More

California's Wine Coast Country, California
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After so different hotels and pillows and toilets it's comforting to get to a great hotel and feel civilized. It's super clean and the beds and pillows are inviting. An easy 5 Pound Hopper bus to the door from T 5. This is a regular stop for me.

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Randy E Thank you so much for your kind words and comments. Thank you also for sharing your experience of us on Trip Advisor. We were all delighted to read your comments and will continue to work hard to ensure you keep us as your choice, when staying near London & Heathrow. Thanks again and all the best. Meredith More

Sudbury, MA
Top Contributor
152 reviews 152 reviews
36 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here after arriving at night from the US. The hotel itself is nothing to complain about. Not one of the finest Hiltons but okay (small) rooms. Major caveat. No idea why his is advertised as Terminal 5. It's a 10 or 15 minute bus ride and you might think its a free hotel shuttle, no, you pay 5... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Mix579 Thank you for your review. As an award winning hotel and one of the best hotels in the area (as voted for by guests) with two Rosettes for Culinary Excellence, recognition for our design and some of the larger standard rooms near the hotel, I was sorry to learn of your comments. Your comments about the shuttle are... More

Vancouver, Canada
Top Contributor
53 reviews 53 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our flight was cancelled and we were given a voucher to stay at the Hilton. The hotel was a welcome surprise. Clean rooms, beautiful bathroom, and really comfortable beds. The breakfast was also delicious, and the staff at breakfast were very professional and friendly. We'd stay again if we have to be at Heathrow overnight.

Was this review helpful? Yes 2
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Hi Vanbabes Thanks for your comments and sharing your experience on Tripadvisor. I was sorry to learn of your delay but pleased you had the pleasure of meeting the Hilton T5 team. I do hope, as you say, you will use us when visiting Heathrow in the future and trust that will not be a long wait. All the best... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I normally try to avoid hotels near airports as they tend to be full of air stewards (the rudest people on Earth) however this one didn't seem to suffer from this problem thankfully. Typical Hitlon with all the things you need, tidy rooms, and prices you'd expect. I would say benchmark rather than just average as this is the standard... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Jon A Thank you for your kind words. My team and I were delighted to read you enjoyed your stay and that you measure us as the benchmark. Thank you also for taking the time to write a review on TripAdvisor. It is with feedback such as yours that we can continue to grow and be measured as the... More

Manchester
Top Contributor
68 reviews 68 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It's about a mile from Terminal 5, so handy for stop overs. It's pretty big but still retains a nice service culture from all the staff. Food choice is excellent, and quality superb. Rooms are first class. One lift did start playing up one morning, so I had to use the stairs while guests with large luggage had no option... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear TheSalfordOne Thank you for your review. My team and I were delighted to red you enjoyed your stay with us. Just a quick note about the Hoppa Service - which you are correct about on all counts - we've just started to do a service every 15 minutes to and from T5 - at Peak times. Check out the... More

Cambridge, England, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Booked this as my in-laws were stopping off en-route to somewhere else - we needed a nice hotel for a few days and did not want to cart ourselves into central London, therefore, we booked this for 2 nights. Good points: (1) good size rooms (which interconnected) and spacious areas; (2) good wifi (3) spotlessly clean; (4) modern design (large... More

Was this review helpful? Yes 1
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Pidge 335 Thank you for a great review. Concise and Specific, your review gives our guests a better understanding of our location and a pleasant reflection of our facilities. I do hope we have the pleasure of welcoming you back in the near future. In the meantime, happy travelling. Kind regards Meredith More

Peterborough, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Stayed here the night before our flight. Lovely surroundings, room very nice and bed comfortable. A high standard of cleanliness. Staff are friendly and helpful. A nice meal at the restaurant.On the down side it is a fair way from the terminal, however, the Hoppa bus runs every half hour and is slightly cheaper if you buy the ticket from... More

Was this review helpful? Yes 1
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Domismum Thank you for a great review and for sharing your experience with Trip Advisor. We were all delighted to read you enjoyed your stay. Just to let you know we have recently changed our Hoppa service to run every 15 minutes at peak times. Also, we will be making our WiFi offering even better in the near future... More

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Additional Information about Hilton London Heathrow Airport Terminal 5

Address: Heathrow Poyle Road | Heathrow Colnbrook with Poyle, Slough SL3 0FF, England
Phone Number:
Location: United Kingdom > England > Berkshire > Slough
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Heathrow Airport Terminal 5 4*
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Also Known As:
Hilton London Heathrow Airport Terminal 5 Hotel Colnbrook

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#1 Family Hotel in Slough #1 Business Hotel in Slough #1 Luxury Hotel in Slough
Hotel Class
Official Description (provided by the hotel)
1 Mile from Terminal 5 and with excellent connectivity to the M25 and M4 Motorways. A Hoppa Bus serves all terminals at Heathrow to Hilton London Heathrow Airport T5 for a nominal fee of £4.50 per person (this is the same for all Heathrow Hotels). We are a 'New Generation' Hilton Hotel, Spa and Conference Center. State of the art technology with complimentary wifi throughout the whole hotel. You will be wowed in all aspects from product to service. ... more   less 
Number of rooms
350

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