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All 21 Slough hotels

Hilton London Heathrow Airport Terminal 5

4.0 of 5 Hotel   |   Heathrow Poyle Road | Heathrow Colnbrook with Poyle, Slough SL3 0FF, England
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84%
Ranked #1 of 21 hotels in Slough
Certificate of Excellence 2013
A recent review
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1,230 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Manchester, England
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Booked via lastminute.com, I found myself at the Hilton Heathrow. It lived up to the Hilton name - a modern, luxurious, and very nice place to stay. My only issue was with bar prices. Given the captive market, I was unimpressed at paying about £6.70 for a pint of Guinness (£6.00 plus 12.5% service charge). Even on expenses, therefore not... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Mosschops Thanks for your review. There are two Hilton Brand Hotels at Heathrow and 3 (soon to be four) of the wider Hilton Family of Brands around LHR. I don't think you have the right hotel as we sell Guinness within our table service bar with great ambience for £5.25 - not pub prices, but then we are not... More

Contributor
19 reviews 19 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for 2 nights. The location was perfect, the hotel is itself was fantastic and catered for all the amenities with bars and restaurants and a coffee shop. Had no issue with parking... Room view had a clear view of Windsor Castle and was in the flight path of planes landing. No noise from airplanes.... The only letdown was... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear J4Sman Thank you for your review. I was pleased to read you enjoyed the hotel. Thank you for taking the time to write a review on tripadvisor. I shall certainly look into your comments with regards to the executive lounge and the Wifi connection. I hope it didn't inconvenience you too much and that we have the pleasure of... More

Essex
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here recently the night before our flight and had parking here for the duration of the holiday. Staff were friendly and helpful, at check in there was a slight issue with our room as I had booked a family room but on check in they were surprised we were a family of 3 they said they were expecting... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear RobjessGeorge Thanks for a great review. My team and I were delighted to read you enjoyed your stay but sorry about the smaller room. I hope we have the pleasure to welcome you back soon. Kind regards Meredith More

Reston, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed here many times and most recently for an overnight stay prior to an International flight. The hotel is away from the airport and located within a residential and commercial area. This keeps the surrounding area quiet but a few local pubs within walking distance allows you to get out and stretch your legs in a safe environment.... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Nigel A It was a pleasure to read your review - thank you very much indeed for taking the time to complete one. My team and I were delighted to note that we will now be your adopted Heathrow Home and look forward to welcoming you back soon. In the meantime, happy travelling. Kind regards Meredith More

London, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel for a short break as a treat for my partner's birthday. The spa facilities have a great range of treatments which are good value for menu. Breakfast again had a wide variety( even including muffins if you fancied a sweet treat). I particularly enjoyed the indian restaurant ( mr todiwala's which served an excellent indian cuisine).

Review collected in partnership with Hilton Hotels & Resorts

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Nitha& Thank you for your review of the Hotel and of Mr Todiwala's Kitchen (We do have a separate TA page for this). My team and I were delighted to read you enjoyed your tsya with us and we all hope we may have the pleasure of welcoming you back in the very near future - don't leave it... More

Guildford
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Unlike Hilton terminal 4, which is just a walk from terminal 4, this one necessitates a short (five to eight minute) bus or taxi transfer to terminal 5 and possibly Hilton 4 is actually closer, but in every other respect this one is better and quite a bit cheaper. Easy parking. Striking reception area. Spacious well furnished executive room with... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Travelfromhampshire Thanks for a great review. I was pleased to read you enjoyed your Stay with us and I do hope we have the pleasure of welcoming you back in the near future. Kind regards Meredith More

Leeds, United Kingdom
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As A Hhonors Diamond member my standards are very high and I don't compromise. Having stayed at Hilton properties all over the world this one is up with the best of them and Id go as far as saying its the best Hotel within Hiltons UK Portfolio. Although in close proximity to all terminals and easily accessible via hoppa bus... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Flyingboy72 Wow - thanks for a great review. I shall certainly use this feedback to thank the team for a great job well done - thanks for sharing and come back soon. Kind regards Meredith More

Athens
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had an overnight at Heathrow and decided to stay at this hotel. Although called the Terminal 5 Hilton, it is about a 15 minute ride on the 'Heathrow Hoppa' (cost GBP8 return) and is situated close to the village of Colnbrook. The hotel itself is very nice being new, the reception area was welcoming and check-in was quick. The... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear WorkinginAthens Thank you for your review. I was delighted to read you enjoyed your stay with us. May I also thank you for your feedback with regards to your arrival experience, whilst we invest a lot of time and resources into the training of our team members, sometimes things may go awry and it is with your feedback that... More

Bristol
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Arrived for one night in April before flying to Brussels for the weekend. Managed to grab a great deal for room and parking online. Check in was simple and friendly and the hotel is grand and modern. My room was absolutely spotlessly clean. The room was large 277, very modern and streamlined. I have a huge obsession with cleanliness so... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear RobMT Thank you for your review. My team and I were pleased to read you enjoyed your stay. I shall certainly share your comments with the Food & Beverage team - thank you and please accept my apologies. Did you try out our Gym and Imagine Spa? it really is very relaxing and just another reason why we are... More

England
Top Contributor
65 reviews 65 reviews
60 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

For one night before and after a recent holiday we stayed at the Hilton, Coinbrook and what a treat it was! We arrived after a longish drive from Devon and had booked our stays to include parking for 18 nights. We knew that the hotel was close to, but not immediately beside, Heathrow and so avoided the very busy Heathrow... More

Was this review helpful? Yes
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Bethi #Thanks for a great review - very detailed and specific. When you stay next time, call our concierge and we can arrange for a taxi that is by far better value - sorry but we are not allowed to provide a complimentary shuttle to the airport. Thanks again for your review. Kind regards Meredith More

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Additional Information about Hilton London Heathrow Airport Terminal 5

Also Known As:
Hilton London Heathrow Airport Terminal 5 Hotel Colnbrook
Hilton London Heathrow Airport Terminal 5 Hotel
Address: Heathrow Poyle Road | Heathrow Colnbrook with Poyle, Slough SL3 0FF, England
Phone Number:
Location: United Kingdom > England > Berkshire > Slough
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Slough
#1 Business Hotel in Slough
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Heathrow Airport Terminal 5 4*
Official Description (provided by the hotel):
1 Mile from Terminal 5 and with excellent connectivity to the M25 and M4 Motorways. A Hoppa Bus serves all terminals at Heathrow to Hilton London Heathrow Airport T5 for a nominal fee of £4.50 per person (this is the same for all Heathrow Hotels). We are a 'New Generation' Hilton Hotel, Spa and Conference Center. State of the art technology with complimentary wifi throughout the whole hotel. You will be wowed in all aspects from product to service. ... more   less 
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