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All 21 Slough hotels

Hilton London Heathrow Airport Terminal 5

4.0 of 5 Hotel   |   Heathrow Poyle Road | Heathrow Colnbrook with Poyle, Slough SL3 0FF, England
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85%
Ranked #1 of 21 hotels in Slough
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
stillworkingat68 Hautes Pyrenees
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1,378 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
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Hautes Pyrenees
Top Contributor
94 reviews 94 reviews
45 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As a long time Diamond member my wife and I have stayed in many Hilton properties in most continents. Airport hotels can vary quite widely in quality due presumably to the rapid turnover of guests and at irregular hours. We arrived by car at about 10.30 pm, and at the same time as the bus from the airport. No problem,... More

Was this review helpful? Yes
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear still working at68 (Love the name) Thanks you for your review and for sharing your experience with the wider TA and Hilton family. I was delighted to read you were pleased with your stay and that you will definitely return. This is exactly the reaction we work long and hard for and it is comments like the one from... More

Hove, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Hotel is quite new. Everything works,. Staff are friendly. Breakfast is good. Location is convenient for Heathrow and Terminal 5 is nearest - it's on the edge of an industrial estate, about 1 mile from the end of the north runway - you wouldn't know this (from the noise point of view) once you're indoors. Most rooms (at least the... More

Review collected in partnership with Hilton Hotels & Resorts

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear David S Thank you for your review and your kind words regarding our hotel. My team and I were pleased to read you enjoyed your stay. Next time you stay, check out Mr Todiwala's Kitchen, the famous Restaurant run by Cyrus Todiwala, MBE and BBC food personality of the year. Thanks again for your review. Kind regards Meredith More

Manchester
Top Contributor
63 reviews 63 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Being a Hilton Diamond member we were upgraded to an executive room. We had a bottle wine, bar chocolate and bottles water provided in the room, the room was large and i loved having a separate shower to the bath. Bathrobes and slippers provided. The staff were very friendly. We couldn't hear any noise in the room, you wouldn't guess... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear LynneManchester Thank you for a great review. My team and I were delighted to read you enjoyed your stay. Thank you for your kind words. Next time, why not try out our fabulous Spa - Imagine Spa. 7 treatments rooms a Hydrotherapy rooms, Sauna, Steam room, Wellness Bed, Hamam and Mud serial room are all waiting for your to... More

Stranraer, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel near to T5 The room was large and of a high standard. The Indian restaurant is a must. Good bus link to the hotel. We knew it was not right next to the terminal as we read the description and it states in there about the bus route and that getting a taxi to this location was not... More

Was this review helpful? Yes 2
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Shev137 Thank you for your review, kind words and confirmation that the information we hold about the hotel is a) Correct and b) helpful. You are right, we are not directly attached to the terminal but remain the closets 4* hotel to T5 and indeed an oasis offering relaxation and a great place to unwind or start your holiday.... More

Wales, UK
Top Contributor
108 reviews 108 reviews
44 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I can't really fault this hotel, despite the negative reviews from some other travellers. We chose it because of a parking offer - 15 days free parking for staying one night before our flight. We also stayed there for one night on our return. The Hoppa bus service to Terminal 5 only picked up at one other hotel en route,... More

Was this review helpful? Yes 1
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Ceiniog Thank you for your review and for taking the time to share your experience on Tripadvisor. Thank you also for your kind words about our hotel. When we welcome over 12000 people a month to the hotel, we do sometimes receive some less than favourable comments however, we take these and identify from them where we can get... More

Chicago
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

By the IPhone map directions this hotel is 3.4 miles away driving the quickest route and takes 14 minutes to get to the airport. Keep that in mind as the Hilton website says it's just a mile away. Would be fine if it was called the Hilton Airport Hotel rather than confusing people with calling it Terminal 5, who do... More

Was this review helpful? Yes 1
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear CHChicago I note that you have reviewed our hotel again, despite the first review being removed by Tripadvisor. I also not that you score us a 1 and the removed review scored a 3. I am sorry we were your worst Hilton experience. We have no record of your comments or your stay but if we did and you... More

UK
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

This could be a really great hotel. Well located, you would think, good building and interiors. Food of a better than average standard for a hotel of this type. Spoiled by the paradox. Access is a pain. A bus service runs every 30 minutes between the hotel and T5 which is a mile away. This costs £5 each way but... More

Was this review helpful? Yes 3
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear 6Jupiter Thanks for your review. I'm not sure when you stayed with us, however, allow me to clarify a few of the transport connections you raise as concerns. The Heathrow Hoppa, ( the bus transport system that connects all the hotels at Heathrow to the airport has a fixed fee, regardless of which hotel you are staying at. Our... More

Stoke-on-Trent, United Kingdom
Top Contributor
101 reviews 101 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent hotel close to T5.Rooms are spacious and the decor is of a very high standard.Food is excellent and the bar has a great atmosphere.Plenty of parking makes this a perfect hotel if you need one in the Heathrow area

Was this review helpful? Yes 1
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Gary S Thank you for taking the time to share your experience with us and others on TripAdvsior. I was delighted to read you enjoyed your stay and that you would reccommend us. Did you try out Imagine Spa with 7 treatment rooms, a hydrotherapy pool plus Hamam, Wellness, mineral and mud wrap experience rooms? Look us oup online... More

Austin, TX
Top Contributor
71 reviews 71 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night on June 27 before a early flight. Booked a room (twin singles) for 93# including VAT. When checking in, the front desk asked if I was a rewards member, replying I would become one if they could get me a something other than a single bed for the night. And they did - a very nice... More

Was this review helpful? Yes 1
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear EricAustinTX Thanks for a great review. Informative, concise and detailed. I'm glad you also noted our location to the airport and the great sound proofing. Thanks for being observant. I do hope we have the pleasure of welcoming you back in the near future and if you could tell me what we'd could do to make you give us... More

Derby, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here before catching a flight to New York. The accommodation and service were excellent and so were the staff. In particular Joe Olival the Executive Lounge Manager who was very helpful, hospitable and knowledgeable. All other staff were also interested in making our stay enjoyable. This makes a welcome and refreshing change. Thank you. We would definitely stay... More

Was this review helpful? Yes 1
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Paul291151 Thank you for your review. I was delighted to read your kind words and will certainly share them with the team and Joe individually. Please do tell your friends about us (as you have on TA) and I hope we have the pleasure of welcoming you back in the near future. Kind regards Meredith More

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Additional Information about Hilton London Heathrow Airport Terminal 5

Address: Heathrow Poyle Road | Heathrow Colnbrook with Poyle, Slough SL3 0FF, England
Phone Number:
Location: United Kingdom > England > Berkshire > Slough
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Heathrow Airport Terminal 5 4*
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Also Known As:
Hilton London Heathrow Airport Terminal 5 Hotel Colnbrook

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#1 Family Hotel in Slough #1 Luxury Hotel in Slough #1 Business Hotel in Slough
Hotel Class
Official Description (provided by the hotel)
1 Mile from Terminal 5 and with excellent connectivity to the M25 and M4 Motorways. A Hoppa Bus serves all terminals at Heathrow to Hilton London Heathrow Airport T5 for a nominal fee of £4.50 per person (this is the same for all Heathrow Hotels). We are a 'New Generation' Hilton Hotel, Spa and Conference Center. State of the art technology with complimentary wifi throughout the whole hotel. You will be wowed in all aspects from product to service. ... more   less 
Number of rooms
350

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