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Hilton London Heathrow Airport Terminal 5

4.0 of 5 Heathrow Poyle Road | Heathrow Colnbrook with Poyle, Slough SL3 0FF, England
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Certificate of Excellence 2014
Hilton London Heathrow Airport Terminal 5
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Hilton London Heathrow Airport Terminal 5
Hilton London Heathrow Airport Terminal 5
Hilton London Heathrow Airport Terminal 5
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1,684 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Colnbrook, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

good hotel , good rooms , main problem is the non stop heating system that's too much sweat also reception at early check out there is small impertinent gentleman that should not be at an Hilton quite an isolated, remote place

Review collected in partnership with Hilton Hotels & Resorts

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Despite the fact that if you want to get to the hotel you will have to pay 10 pounds extras , as soon as you.enter to the hotel you will forget the 10 pounds. The hotel itself is new ,around 3 years old, I stayed in a standard room and I can guarantee that rooms are bigger than many executives... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Cervia2010 Thank you for your review and for taking the time to place your comments on Tripadvisor. I shall certainly review our offering within the executive lounge however, if you could let me know what you were expecting, I would be grateful. My team and I were delighted to read you enjoyed your time with us and I look... More

Top Contributor
88 reviews 88 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Hilton whilst attending a charity ball which was being held there. The rooms are spotlessly clean and well designed. The only element that I don't think works, is the lighting in the bathroom. It's really difficult to see well enough to apply make-up. There are plenty of sockets in all the places you would need them... More

Was this review helpful? Yes 1
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear As-Reviewer Thank you for your review and for taking the time to place your comments on Tripadvisor. My team and I were delighted to read you enjoyed your time with us and I look forward to your return visit. Until then, happy travelling. Kind regards Meredith More

Contributor
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is my 4th time to visit this hotel in 2014. The executive room is great and very comfortable. The executive lounge is very practical and the staff is very helpful. I enjoy staying in this hotel. There is no swimg pool. If they will build a swimming pool, the hotel will be more than excellent.

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Amr Z Thank you for your review and for taking the time to place your comments on Tripadvisor. In reference to the swimming pool you are correct that we only have a hydrotherapy pool. However, there are swim jets within this facility - ask the Imagine Spa team to show you when you are next in. Thanks for the... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

visited the hotel a few times. Recently in Nov 14 I like the hotel for the following: - stylish and spacious rooms - Internet works just well all over the place - Friendly staff - Good breakfast - nice variation of restaurants (very fond of the Indian restaurant) Only downside is really that it feel the hotel is too far... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Martin L Thank you for your review and for taking the time to place your comments on Tripadvisor. Our Hoppa Bus service operates every 15 minute at Peak times and 30 minutes off peak. The journey usually takes 7 minutes. My team and I were delighted to read you enjoyed your time with us and I look forward to... More

Warwick, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The T5 Hilton is outstanding. The hotel lobby, rooms and fitness center are very comfortable and useful. Rooms are extremely spacious. There is a second restaurant in the hotel (Indian Food) that is simply amazing. The only down side of the hotel is the location. There is nothing in walking distance. However it is a brief car ride back to... More

Review collected in partnership with Hilton Hotels & Resorts

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Jay M Thank you for your review and for taking the time to place your comments on Tripadvisor. My team and I were delighted to read you enjoyed your time with us and I look forward to your return visit. Thank you for the kind words. There are quite a few pubs and basic restaurants within walking distance of... More

Marbella, Spain
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Not many people know about this hotel ( not even an experienced taxi driver of ours)so make sure its T5 you are booking! New, clean, modern, lovely feel to it, 5 mins to T5 with a bus every 15mins... Lovely rooms and gorgeous luxurious bathrooms with led lights in pink! Amazingly comfy and suited to the traveller on the GO.... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Coconut ugly Thank you for your review and for taking the time to place your comments on Tripadvisor. My team and I were delighted to read you enjoyed your time with us and I look forward to your return visit. Until then, happy travelling. Kind regards Meredith More

Cambridge, United Kingdom
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

On parking the car it seemed that we could almost touch the plane as the hotel is the main flight path at Heathrow and my one concern of sleeping was totally unfounded. The hotel is clean, spacious and comfortable and you cannot hear any aircraft noise in the room. The décor is fresh and modern and the entire premises were... More

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Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Jamie2701 Thank you for your review and for taking the time to place your comments on Tripadvisor. My team and I were delighted to read you enjoyed your time with us and I look forward to your return visit. Our sandwiches start from £6.75 and include crisps. Kind regards More

Folsom, California
Contributor
14 reviews 14 reviews
9 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

It is a little disconcerting getting out of the car to check in to this hotel and have large jets coming right over the top of it at 900 ft or so on final approach. However, in the comfort of your room, there is no noise at all. Hilton's have a wide variety and this one is nicer than average.... More

Was this review helpful? Yes
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Jason M Thank you for your review and for taking the time to place your comments on Tripadvisor. My team and I were delighted to read you enjoyed your time with us and I look forward to your return visit. I am at a loss to see what we did (or didn't do) to only score a three out... More

Leicestershire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I have to say that every time I stay at this Hilton I have a fantastic experience in the lounge with regard to service and quality of food. The lounge manager Joe Olival is particularly excellant and had achieved this in a short space of time - the experience prior to his arrival at the Hilton was not in the... More

Was this review helpful? Yes 1
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Elaine B Thank you for your review and for taking the time to place your comments on Tripadvisor. I will ensure that Joe is recognised for the comments you have made, at our next Recognition Awards Meeting. My team and I were delighted to read you enjoyed your time with us and I look forward to your return visit.... More

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Additional Information about Hilton London Heathrow Airport Terminal 5

Address: Heathrow Poyle Road | Heathrow Colnbrook with Poyle, Slough SL3 0FF, England
Phone Number:
Location: United Kingdom > England > Berkshire > Slough
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Heathrow Airport Terminal 5 4*
Number of rooms: 350
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Also Known As:
Hilton London Heathrow Airport Terminal 5 Hotel Colnbrook

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