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All 21 Slough hotels

Holiday Inn Express London - Heathrow T5

3.0 of 5 Hotel   |   London Road, Slough SL3 8QB, England
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Holiday Inn Express London - Heathrow T5
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Ranked #6 of 21 Hotels in Slough
A recent review
4 of 5 stars reviewed 5 days ago
josie1972 rhyl
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975 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
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English first
Minneapolis, Minnesota
Top Contributor
65 reviews 65 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The hotel was clean... but other than that I was not very impressed. The staff were not very friendly and hardly gave any extra directions. Did not explain when breakfast was or even tell us how to turn the air-conditioning or lights. We were only there one night but we were all very tired and wanted to get enough sleep.... More

Was this review helpful? Yes
Jeremy M, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Guest, Thank you for your recent stay with us and for taking the time to review our property. As always we appreciate the feedback we receive as this is our main source of monitoring our level of service and making the necessary changed needed to improve our guest’s overall experience. I sincerely apologise for the inconveniences caused to you... More

rhyl
Contributor
13 reviews 13 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for a four night break to include legoland and London. Check in was quick and efficient. Our room was on the first floor overlooking the car park , but we did not hear any noise. The room was clean and tidy although a bit on the small side for 3 of us ( 2 adults & 1... More

Was this review helpful? Yes 1
Derby, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

we as a family stayed for one night in the family suite on arrival it took 25 minutes to check in witch was made hard by the fact there was no English receptionists only poor specking Europeans. once in our room first impressions were fine clean tidy well equipped good selection of tv channels once settled in you quickly start... More

Was this review helpful? Yes 3
Jeremy M, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Guest, Thank you for taking the time to leave feedback regarding your stay with us. As always we welcome any opportunity to improve on the areas that our guests feel we have not met their expectations. I am disappointed to hear that your experience with us was not what you expected. I sincerely apologize for the dissatisfaction you had... More

Upper Hutt, Wellington, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

Easily one of the best experiences I've had of a hotel, and far exceeding what I could have hoped for for the affordable price. I stayed with the Holiday Inn Express Heathrow T5 for one evening, after coming directly from a 24 hour series of flights from New Zealand. There was a regular and easily accessible shuttle bus direct to... More

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Denham, United Kingdom
Top Contributor
307 reviews 307 reviews
72 hotel reviews
163 helpful votes 163 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great rate. Perfectly reasonable room. M&S located across the street as an alternative to the hotels 2 restaurants. £10 per night parking. Great breakfast and lovely staff. No safe in the room, but the front desk accepts valuables for safe keeping.

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Gt Yarmouth
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed just for one night for family party we had a disabled room plenty of room bathroom nice and big shower ok not very warm nice clean towels bed was ok clean except for mark on the throw we were on second floor at the back room 241 close to lift a little noisy but not to bad in our... More

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Jeremy M, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Guest, Thank you for taking the time to review our property, feedback from our valued guests like you is our main source to determine how we are doing. I have taken into account all the areas which you have commented on and will indeed look into solutions to your points highlighted were possible. Our breakfast offer is aimed mainly... More

Market Drayton, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked in for the weekend taking grand-children to Legoland. Did not get the kids activity pack, not even offered. Room tidy, but toilet leeking (Reported). Food order mixed up an kids ate after us. Food was sub standard, frozen fish, packet mash potatoes. Breakfast was disappointing as well, packet fruit juice, half cooked scrambled egg, not a great choice in... More

Was this review helpful? Yes 4
Jeremy M, Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Guest, Thank you for taking the time to review our property. Based on your concerns highlighted in your comments could I kindly request you to contact the hotel at your convenience, as I would like to discuss the matter in more detail? Thank you very much for your time and I look forward to speaking to you, in the... More

Derby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a very busy hotel loads of people checking in/out. The front desk were polite and friendly, the rooms were clean. We stayed here the night before the flight. 2 adult 2 teenagers the bed was great but the sofa bed was a bit uncomfortable. So the next day we had breakfast and drove to Heathrow T5 (10 mins... More

Was this review helpful? Yes 3
Jeremy M, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Guest, Thank you for your kind words. I will pass these comments to my Reception Manager to filter to his team. We are indeed a busy hotel with 300 bedrooms we are proudly the largest and I’m sure the busiest Holiday Inn Express in Europe. We serve upwards of 5000 guests a week with the aim of giving each... More

Chennai
Contributor
14 reviews 14 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very convenient Heathrow Terminal 5 hotel. Excellent bus service to reach airport on time. very good sleep quality and food. Very close to shopping and ATM facilities. Helpful staff with prompt wakeup facility.

Was this review helpful? Yes 4
Jeremy M, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Guest, Thank you for taking the time to leave a review for our hotel. It is always a great motivator for our team to see when our guests are happy with their stay. We look forward to welcoming you back to our hotel in the future. Should there be anything we can do to make any future stays more... More

Hertfordshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night to take the usual early start for airport travel and this suited us for that purpose. Room was clean and comfortable, Wi-fi was a little slow but bearable. Breakfast was great, and saved us more time at the airport deciding where to go etc....Didn't really use any facilities or dine at the restaurant however looked nice... More

Was this review helpful? Yes
Jeremy M, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We aim to accommodate the needs of all our guests and are pleased to hear back on how we have done. We hope to welcome you back to our hotel in the future. Kind Regards, Guest Relations. More

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Additional Information about Holiday Inn Express London - Heathrow T5

Address: London Road, Slough SL3 8QB, England
Phone Number:
Location: United Kingdom > England > Berkshire > Slough
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express London - Heathrow T5 3*
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Also Known As:
Holiday Inn Express London-Heathrow t5 Hotel Slough

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