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Holiday Inn Express London - Heathrow T5

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London Road, Slough SL3 8QB, England
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Holiday Inn Express London - Heathrow T5
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Holiday Inn Express London - Heathrow T5
Holiday Inn Express London - Heathrow T5
Holiday Inn Express London - Heathrow T5
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1,225 reviews from our community

Traveler rating
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    246
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warwick, United Kingdom
1 review
2 of 5 stars Reviewed 5 days ago NEW

I have never had the need to write a negative review before but feel this needs to be seen and taken on board by potential business users. I spend mon-fri traveling around London with work using a corporate booking sytem, normally I am very happy to book at any holiday inn, as I have always had the same experience each... More 

Was this review helpful? Yes
Jeremy M, Hotel Operations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Guest, Thank you for bringing this to my attention. I apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I will share your feedback with my team and make the necessary changes. I hope you will give us another opportunity to welcome you back to our hotel and redeem your... More 

Birkenhead, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Decent sized hotel, clean and tidy rooms which were very comfortable. Ample car park space and only a 5 minute drive to Heathrow. The only negative I have is that the Italian restaurant was not open on the night we stayed.

Was this review helpful? Yes
Kunal K, Front Of House Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, I would also like to thank you for your vital feedback. We appreciate you taking the time to provide feedback regarding your recent stay with us. I am pleased to hear that overall you found your stay at Holiday Inn Express T5 London Heathrow was great. The Room was clean and you had everything required for your relaxing... More 

va
Contributor
16 reviews 16 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A clean,convenient,basic Holiday Inn that makes a good stopping point for the major Heathrow Airport experience. The food was good enough, the bed fine and overall, a good hotel. If you want to use the Hoppa Bus(this takes you to the Airport) vending machine in the lobby, you will need a chip in your credit card. In May in London,... More 

Was this review helpful? Yes
Kunal K, Front Of House Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear reviewer, Glad to hear you enjoyed your stay with us at the hotel, We are working very hard to offer the guest that Home from Home experience! We were also glad to hear you got a great night sleep. If I can be of any help in the future please feel free to contact me personally. Kind regards Kunal... More 

Chichester, United Kingdom
Top Contributor
52 reviews 52 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is very close to London Heathrow and is very convenient for the Airport nice rooms and lovely and clean and able to park on site. the hoppa bus picks up on the hour and half hour and stops right outside the hotel.

Was this review helpful? Yes
Kunal K, Front Of House Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, Thank you for taking the time to review Holiday Inn Express T5 London Heathrow and for your great feedback. All feedback is shared with the team, and I am sure they will be very motivated by your comments. Thanks again for your review. Kind Regards, Kunal Kapoor More 

Fort Lauderdale, Florida
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I was recently stayed here while on a business trip. It's very convenient to Heathrow and also very convenient to my office. The place appears to be fairly recently remodeled. Everything was in good working order and pleasant, but very minimalistic. No drawers or closet in which to put your clothes. No where to sit other than the bed or... More 

Was this review helpful? Yes
Kunal K, Front Of House Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, I would also like to thank you for your vital feedback. We appreciate you taking the time to provide feedback regarding your recent stay with us. I am pleased to hear that overall you found your stay at Holiday Inn Express T5 London Heathrow was great. The Room was clean and you had everything required for your relaxing... More 

Livorno
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is quite close to the London Heathrow and it is well served by the National Express Hoppa buses. The hotel is very well furnished and the rooms are very silent (I've been there a couple of times). The breakfast if pretty complete, and the Wi-Fi is available after a registration. If you don't want to remain in the... More 

Was this review helpful? Yes
Kunal K, Front Of House Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear reviewer, We appreciate you taking the time to provide feedback regarding your recent stay with us. On behalf of our entire staff here at the Holiday Inn Express T5 we thank you for your positive comments and appreciation. We would like to thank you for your business and we hope to see you again when your travels bring you... More 

Chapel Hill, NC
Top Contributor
67 reviews 67 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We missed our connection at Heathrow and BA put us up here for the night. We were comped the hotel and bus ride but you can buy the bus rides easily at the airport and it is about 15-20 minutes away. The food in the restaurant is very average and we chose not to stay for breakfast. The room was... More 

Was this review helpful? Yes
Kunal K, Front Of House Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, Thank you for taking the time to leave your positive comments after your stay with us. It is great to read that you had such a good time and I am pleased to hear that overall you found your stay at Holiday Inn Express T5 London Heathrow was great. Kind Regards, Kunal Kapoor More 

Cyprus
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

As airport hotels go, this is a very good choice for Heathrow T5, although potential guests should realise that very few hotels at Heathrow are actually connected to the terminals, and in fact this one is a bit further away from the main cluster. Having said that, it is on the Heathrow Hoppa network, so no need for a taxi... More 

Was this review helpful? Yes
Kunal K, Front Of House Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear reviewer, We appreciate you taking the time to provide feedback regarding your recent stay with us. I am really pleased to hear that you found hotel location is very convenient. On behalf of our entire staff here at the Holiday Inn Express T5 we thank you for your positive comments and appreciation. We would like to thank you for... More 

Pompano Beach, Florida
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night in transit at this hotel. It is supposed to be "near" Heathrow Terminal 5, but seems like a loooong way away. The staff is efficient, the hotel nicely remodeled and the rooms very nice but a little stark. The bed was also very good. You will find the included breakfast very complete with hot and cold... More 

Was this review helpful? Yes 1
Kunal K, Front Of House Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, Thank you for taking the time to leave your positive comments after your stay with us. I am pleased to read that you had a nice time and you will look to stay with us again. I hope that will be in the near future. Kind Regards, Kunal Kapoor More 

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