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Mercure Altrincham Bowdon Hotel

Langham Road, Bowdon, Altrincham WA14 2HT, England (Formerly Bowdon Hotel Altrincham)
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Mercure Altrincham Bowdon Hotel
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Ranked #4 of 6 Hotels in Altrincham
A recent review
3 of 5 stars reviewed 3 days ago
Car0lynM Glasgow, United Kingdom
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583 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glasgow, United Kingdom
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here the night before our flight, as part of a stay and park deal through holidayextras. Despite phoning the hotel to ensure the family room would be suitable for my two sons, husband and I, we arrived to a room with a double bed and made up double sofa bed. This was no good for us but, after... More 

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Solihull, United Kingdom
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 1 week ago

We arrived at the hotel with my parents, we had booked 2 superior rooms for our stay at a rate of nearly £100 for the night. We checked in and were given 2 tiny rooms with sloping ceilings and hardly any standing space and dirty hand prints over the walls. We complained straight away and were told we hadnt been... More 

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Carlisle, United Kingdom
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed the night before flying. The one criticism I would have is the directions to the hotel on the booking are if you are coming from the south, got a little lost as we came from the north! Easy to get to the airport long stay car park. Rooms were basic and clean. Hale a lovely little place with plenty... More 

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gmbowdon, General Manager at Mercure Altrincham Bowdon Hotel, responded to this review

Thanks for taking the time to write this review and sorry to hear that you had some difficulty finding the hotel. Having reviewed the directions we have from North, South, East and West I am reasonably sure they are correct, It could be that you received the directions from a booking agent and would be pleased to know the origin... More 

Largs, United Kingdom
2 of 5 stars Reviewed 1 week ago

My family and I stayed at this hotel as part of stay and holiday parking deal. We booked the hotel due to the fact it had a pool which would allow us to entertain our three children. We made the booking through essential travel. However upon our arrival we were told that our three children couldn't use the pool as... More 

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gmbowdon, General Manager at Mercure Altrincham Bowdon Hotel, responded to this review

Clearly we regret any disappointment experienced in this case. I believe we have communicated about this issue through another channel therefore not planning to repeat by responding to this review. However for the benefit of others who may view this we do operated the leisure facility with restrictions for younger guests as displayed on many websites and recommend guests who... More 

Carlisle, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel before flying and when we returned, rooms were a bit basic but done the job, my only real complaint was no lifts in hotel but plenty of stairs which was a draw back when having heavy cases. Breakfast was excellent, when we went for breakfast there seemed to be some sort of kids football team that... More 

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gmbowdon, General Manager at Mercure Altrincham Bowdon Hotel, responded to this review

Thanks for the comments regarding your 2 recent visits. Sadly we do not have a lift and regret any inconvenience this may have caused. Very please to hear that the breakfast team looked after you and that you enjoyed this experience, I know they will be encouraged by your kind remarks Paul Rodgers General Manager More 

Manchester, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

If you are disabled in any way do not stay in this hotel, I counted four disable parking bays all at the back of the hotel,they are not very wide and once you are parked up and you go into the hotel you have two flights of stairs to climb to get to the reception,there is no lift and all... More 

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gmbowdon, General Manager at Mercure Altrincham Bowdon Hotel, responded to this review

Thank you for this posting but must point out that we have both ramped access at the front of the hotel and a good number of ground floor rooms which can be pre-allocated for any guest who lets us know about mobility issues. It would appear that we were not aware of your specific needs but regret any inconvenience or... More 

Manchester, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for a wedding nearby so did not experience a lot of this hotel. Good points - bed was comfortable and had a good night's sleep. Drink in the bar was fine. Breakfast was good for me. Bad points - it was very hot when we stayed and hard to cool down the room. The towel rail was red... More 

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gmbowdon, General Manager at Mercure Altrincham Bowdon Hotel, responded to this review

It would appear that overall the stay was good, great pity you did not alert us to the heating issue in the bathroom as I am sure this could have been quickly resolved. Sadly there is nothing we can do about over zealous birds but have never had an issue such as this raised in the past and guess you... More 

Isle of Man, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Found one staff member on reception rude, unhelpful and uninterested. However the evening meal we had was lovely and the food staff were nice. The room was good and spacious, but it got far too hot! Found it hard to sleep, no air con or fans provided. We were in a room on the ground floor and the window either... More 

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gmbowdon, General Manager at Mercure Altrincham Bowdon Hotel, responded to this review

Appreciate the time taken to write this review and have taken note of the comments which we will review with the management team and take the required actions with regard to staff training Paul Rodgers General Manager More 

Newcastle, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this hotel through thomsons as a part of our park and stay at Manchester airport.. The room was small, staff rude, food overpriced, no beer garden to sit in the sun. I had around two hours sleep the whole night because of how hot the room was.. My boyfriend went to reception during the night and asked for... More 

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gmbowdon, General Manager at Mercure Altrincham Bowdon Hotel, responded to this review

Clearly not an enjoyable stay which is most regrettable and sorry that we did not meet your personal expectations. Sadly room size and absence of a beer garden are matters that will not change but most concerned to hear that you felt staff members were rude and will address this without delay although this is an uncommon comment. Think it... More 

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