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All 3 Ballater hotels

The Deeside Inn

4.0 of 5 Hotel   |   13 - 15 Victoria Road, Ballater AB35 5RA, Scotland
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The Deeside Inn
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Ranked #3 of 3 Hotels in Ballater
A recent review
3 of 5 stars reviewed 6 days ago
Tommy H
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355 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Unfortunately, we only went back to The Deeside Inn this year because of the welcome and service we got last year which was excellent. The hotel is comfortable and the food for breakfast and the bar dinner were very good and it was very well priced. The only problem was the staff member ? manager who seemed to be very... More 

Was this review helpful? Yes 1
Cambuslang, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a very pleasant one night break at The Deeside Inn and although the hotel was very quiet it was still very enjoyable. We had an excellent meal (the Taster Menu) and the chef had no difficulty adapting it to cope with my wife's gluten free diet, including very good gluten free bread. The hotel was very quiet but... More 

Was this review helpful? Yes 1
Kirkliston
Top Contributor
54 reviews 54 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and 2 daughters stayed here 17th-19th Feb and had a fabulous time. On arrival were greeted by the cheery Amy on reception. She kindly offered us a free upgrade to a premium suite, which we gladly accepted! The suite was lovely, very comfortable and cosy, and also spotless. Shortly after checking in we were given a cream tea which... More 

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Bedford, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked the Hotel last minute and the experience exceeded expectations. The staff were extremely accommodating with our requests, the food and service were excellent. A lovely quiet hotel and the perfect location to explore beautiful Deeside. We will definitely return.

Was this review helpful? Yes 3
Joanna W, General Manager at The Deeside Inn, responded to this review

Please do return - let us know and I will make sure that we get you booked into one of our nice front facing rooms. Glad you found us. Best wishes, Joanna More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

A warm, welcoming and, above all, comfortable hotel. Joanna and the staff have an easy, friendly way of making you feel right at home. The food is very good, particularly breakfast (setting you up for a full day's walking or cycling). I can often be unsettled in a hotel by the shower arrangements as they're usually over complicated or just... More 

Was this review helpful? Yes 3
Joanna W, General Manager at The Deeside Inn, responded to this review

It is lovely to be called a "comfort zone" - that was a tonic to my team and I. I am very pleased that you were comfortable and that you enjoyed your stay. Thank you for taking the time to submit a review - we appreciate it. Best wishes Joanna More 

Poynton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is a gem open fires good food the staff are amazing realy make you feel at home try the stovie on the menue to us English folk its a stew. It's amazing the chef here makes some real good food and always try's to change it seasonally Joanna who is the manager is helpfull welcomeing and always comes... More 

Was this review helpful? Yes 1
Joanna W, General Manager at The Deeside Inn, responded to this review

Well, what a nice review! Thank for your taking the time to write one and thank you for the lovely comments Amy and the rest of the team. I am really very lucky to have such a good team. See you again soon, we hope. Best wishes Joanna More 

Aberdeen, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for the second time at the weekend. We feel the hotel has a real charm about it, and it is the perfect place for a quiet break. We had the six course taster menu again - beautiful food and amazing value at the same time. With the heavy blizzard outside, we felt very relaxed... More 

Was this review helpful? Yes 2
Joanna W, General Manager at The Deeside Inn, responded to this review

Thank you so much for your review. I am very glad that you had a relaxing time and enjoyed our fires! Come and see us again soon when you are next in need of some time out. Best wishes Joanna More 

Ellon, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having stayed at the Deeside Inn on several previous occasions we were, once again looking forward to the excellent facilities and levels of service, and once again we were not disappointed. As usual the staff were professional, efficient and welcoming, and although they were busy they were never too busy to be friendly. The weather was very cold with snow... More 

Was this review helpful? Yes 2
Joanna W, General Manager at The Deeside Inn, responded to this review

Thank you so much for such a lovely review. I am so pleased that you enjoyed your stay and it was lovely to see you both. Glad you got home safe in the snow! Hopefully, see you again soon - maybe when the spring comes. Best wishes, Joanna More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

My partner and I stayed here for two nights to use as a base for skiing at the Lecht. When we arrived it was about half an hour before check in time so we decided we would have a drink in the bar. The receptionist was really nice and came through to serve us our drinks and suggested it might... More 

Was this review helpful? Yes 1
Joanna W, General Manager at The Deeside Inn, responded to this review

Gosh... what a review. I am sure you can imagine that, for me, negative reviews are extremely frustrating especially when I know that things could have been remedied so quickly and easily. The first thing to say is that I recognise that it was a special weekend and that you had come a along way - it is even more... More 

Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Not the greatest to be honest, a very mixed bag. It's a nice enough looking hotel but the room was substandard. The staff however, were very friendly and accomodating; but they are woefully understaffed. We booked a standard double room through booking.com and were put into a twin room. No alternative was offered nor was a suitable explanation given. Even... More 

Was this review helpful? Yes 1
Joanna W, General Manager at The Deeside Inn, responded to this review

That you for your review. I have to say that I am genuinely apologetic regarding the mix up with your room. If a guest has booked a double room via Booking.com then that is what they should get -unless a single was booked. From your TripAdvisor name I cannot tell what date you stayed but you say that we were... More 

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Additional Information about The Deeside Inn

Address: 13 - 15 Victoria Road, Ballater AB35 5RA, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Ballater
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Deeside Inn 4*
Number of rooms: 50
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Also Known As:
The Deeside Hotel Ballater
The Deeside Inn Ballater, Scotland

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