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Holiday Inn Express Bedford

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Elstow Interchange A6/A421 | Bedford Bypass Junction, Wilstead Road, Bedford MK42 9BF, England
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Holiday Inn Express Bedford
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166 Reviews from our TripAdvisor Community

Traveler rating
    63
    67
    26
    6
    4
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38
42
17
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (38)
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Co. Durham, England
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We spent 3 nights at the Holiday Inn Express at Bedford using it as a base to get into London for the day. The hotel was excellent value for money. We paid around £47 per night and it includes a buffet breakfast which included cereal, toast, pastries, cheese, yogurt, sausage, beans and eggs. Our room was spotless, comfortable bed (although... More 

Was this review helpful? Yes
GMHemel, General Manager at Holiday Inn Express Bedford, responded to this review

Dear guest, thank you very much for your lovely comments regarding your recent stay. It is always great to hear when our guests enjoy their time with us and thank you also for your lovely comments about Katy. She will be extremely pleased to read this and will be rewarded for such great feedback. It is great to hear that... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago

Had the misfortune to stay here on business. Small very basic room which was clean but cold. Turned heating up but after 20 minutes nothing happened, then no one in reception to help. No mirror in bedroom only in bathroom. Useless for ladies makeup! Mirror in bedroom would have made room look bigger. Lighting in room poor. Restaurant unwelcoming and... More 

Was this review helpful? Yes
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review

Dear Guest, Thank you for taking the time to leave a review. I am disappointed to learn that your stay did not meet your expectations nor did you find it to be value for money. We would always recommend booking in advance to obtain the best rates. Breakfast at the Holiday Inn Express has developed over the years; following on... More 

Penzance, England
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

A very busy hotel. But remarkably quiet. Rooms are large and spacious, and spotlessly clean. But what is memorable are the staff. From all the managers, daytime or night time. I even came into contact with a couple of cleaners who do a great job and they were happy and polite. The kitchen staff also. Basically any member of staff... More 

Was this review helpful? Yes 1
GMHemel, General Manager at Holiday Inn Express Bedford, responded to this review

Dear guest, thank you so much for your lovely comments left about your recent stay and also about the team at the hotel. All comments are shared amongst them as they work hard to ensure all of our guests have an enjoyable stay so they will be so pleased to read this lovely review. We do hope when you are... More 

Ledbury
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights whilst getting the trainin into London and back. When we made the booking we requested a groundfloor room, and a bath as my husband is awaiting a knee operation and cannot walk far. The hotel it seems, does not have baths! We were put in room 44, the last room down a long corridor.... More 

Was this review helpful? Yes
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review

Dear Guest Thank you for taking the time to leave a review, you are correct that this hotel and most Holiday Inn Express Hotels do not have baths in the rooms. I hope that this did not impact too much on your stay. I am pleased that you found the room to be clean and the bed comfortable. We are... More 

Eastbourne, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 26, 2015

Colleagues and I stayed at this hotel a year ago and returned this month for the same work event. Rooms were spotlessly clean, beds comfortable, furniture in good order, but what makes this place is the staff. We were recognised (in a good way) from our visit 12 months ago, check in was swift and efficient, bar service likewise. Every... More 

Was this review helpful? Yes
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review

Dear Guest Thank you for this excellent review, I will ensure the team read your lovely comments. Let’s hope we can welcome you again in 2016 Kind Regards Sam Budgell Deputy GM More 

england
Top Contributor
70 reviews 70 reviews
34 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed April 23, 2015

This is a standard holiday inn, except for some excellent staff. I'm not a great fan of airconditioing but the unit in our room was quite quiet and it was possible to open the windows so you wouldnt always need it. Didnt realise the railway line was there until we saw a train go post - and I am a... More 

Was this review helpful? Yes
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review

Thank you for this great review, I am happy that you enjoyed your stay and found the staff made your stay. I hope we do get to welcome you back should you be in the Bedford area again. Kind Regards Sam Budgell Deputy GM More 

Sussex UK
Contributor
18 reviews 18 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 20, 2015

This was the second time we've stayed here, and we weren't disappointed. The reception staff are very friendly, and couldn't be more helpful. The check-in process was quick and very efficient. The ground floor room we had requested was spotless, as was the compact shower, sink and separate toilet. The only negative thing to say, was that the double bed... More 

Was this review helpful? Yes
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review

Dear Guest Thank you for this excellent review, I am pleased that you found your room to be clean and the staff to be helpful. We certainly look forward to welcoming you again. Kind Regards Sam Budgell Deputy GM More 

Burley in Wharfedale, United Kingdom
Top Contributor
190 reviews 190 reviews
78 hotel reviews
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed April 10, 2015

Stayed for one night mid week. The reception process was excellent , efficient and all delivered with a smile. The room was clean, cool and comfortable. The bathroom was again very clean with a good size shower, sink and separate toilet . There are tea and coffee making facilities with mugs! The only negative was the bed which was great... More 

Was this review helpful? Yes
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review

Dear Guest Thank you for taking the time to leave this review, I am really pleased to learn that you seemed to have enjoyed your stay and I hope that this means we can welcome you again in the future. Kind Regards Sam Budgell Deputy GM More 

Blackpool
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed April 6, 2015

The reception team were great and really pleasant, The room was clean and modern. Loved the free breakfast too - a lot more choice than I expected. It was the friendly staff that made this stay memorable.

Was this review helpful? Yes
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review

Thank you for this, the staff here are one of our biggest assets and i will make sure this review is brought to their attention. We hope to welcome you again soon Kind Regards Sam Deputy GM More 

stafford
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 27, 2015

This was excellent.spotless.good staff.food good.would highly recommend it.and good price.best I have been in.would definetly go again.i couldnt fault it,staff very helpfull,good bar,food nice.warm.i would definetly reckomend it .good value and good price anyone can afford.we asked for ground floor we got it.parking very good and not to pay.

Was this review helpful? Yes
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review

Dear Guest Thank you for taking the time to leave this great review. I am delighted to hear that you found your whole stay to be excellent and good value for money. We look forward to welcoming you again. Kind Regards Sam Budgell More 

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