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Holiday Inn Express Bedford

Certificate of Excellence
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Elstow Interchange A6/A421 | Bedford Bypass Junction, Wilstead Road, Bedford MK42 9BF, England
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Holiday Inn Express Bedford
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Holiday Inn Express Bedford
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162 reviews from our community

Traveler rating
    62
    66
    25
    6
    3
See reviews for
38
39
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52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
  • All months
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    (34)
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    (53)
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Eastbourne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Colleagues and I stayed at this hotel a year ago and returned this month for the same work event. Rooms were spotlessly clean, beds comfortable, furniture in good order, but what makes this place is the staff. We were recognised (in a good way) from our visit 12 months ago, check in was swift and efficient, bar service likewise. Every... More 

Was this review helpful? Yes
england
Top Contributor
69 reviews 69 reviews
34 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a standard holiday inn, except for some excellent staff. I'm not a great fan of airconditioing but the unit in our room was quite quiet and it was possible to open the windows so you wouldnt always need it. Didnt realise the railway line was there until we saw a train go post - and I am a... More 

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Sussex UK
Contributor
15 reviews 15 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was the second time we've stayed here, and we weren't disappointed. The reception staff are very friendly, and couldn't be more helpful. The check-in process was quick and very efficient. The ground floor room we had requested was spotless, as was the compact shower, sink and separate toilet. The only negative thing to say, was that the double bed... More 

Was this review helpful? Yes
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review

Dear Guest Thank you for this excellent review, I am pleased that you found your room to be clean and the staff to be helpful. We certainly look forward to welcoming you again. Kind Regards Sam Budgell Deputy GM More 

Burley in Wharfedale, United Kingdom
Top Contributor
190 reviews 190 reviews
78 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night mid week. The reception process was excellent , efficient and all delivered with a smile. The room was clean, cool and comfortable. The bathroom was again very clean with a good size shower, sink and separate toilet . There are tea and coffee making facilities with mugs! The only negative was the bed which was great... More 

Was this review helpful? Yes
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review

Dear Guest Thank you for taking the time to leave this review, I am really pleased to learn that you seemed to have enjoyed your stay and I hope that this means we can welcome you again in the future. Kind Regards Sam Budgell Deputy GM More 

Blackpool
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The reception team were great and really pleasant, The room was clean and modern. Loved the free breakfast too - a lot more choice than I expected. It was the friendly staff that made this stay memorable.

Was this review helpful? Yes
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review

Thank you for this, the staff here are one of our biggest assets and i will make sure this review is brought to their attention. We hope to welcome you again soon Kind Regards Sam Deputy GM More 

stafford
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was excellent.spotless.good staff.food good.would highly recommend it.and good price.best I have been in.would definetly go again.i couldnt fault it,staff very helpfull,good bar,food nice.warm.i would definetly reckomend it .good value and good price anyone can afford.we asked for ground floor we got it.parking very good and not to pay.

Was this review helpful? Yes
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review

Dear Guest Thank you for taking the time to leave this great review. I am delighted to hear that you found your whole stay to be excellent and good value for money. We look forward to welcoming you again. Kind Regards Sam Budgell More 

Taunton, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 20, 2015

this hotel was so convenient to location i needed to be near, the staff were so helpful under the circumstances, the room was so clean and comfortable, breakfast was very good highly recommended hotel

Was this review helpful? Yes
SuzannahR1, General Manager at Holiday Inn Express Bedford, responded to this review

Dear guest, thank you so much for your lovely comments on reviewing your stay at our hotel. We are so pleased to read that you enjoyed your experience and found us to be perfect for what you needed. We do hope we can welcome you back again soon. Kind regards, Suzannah More 

Preston, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 8, 2015

We had a brief Saturday night stopover here recently. The hotel was a good 3 miles from Bedford town centre but right on the main roads to M1 etc. We had a dreadful trip to here because of Bedford's A1 being closed off but after a 3 hour traffic jam we couldn't have been more relieved to find excellent staff,... More 

Was this review helpful? Yes 1
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review

Thank you for leaving this fantastic review, I am so pleased you enjoyed your stay and found our staff to be friendly and helpful. We hope your journey home was better and that we can welcome you to our Hotel again soon Kind Regards Sam Budgell More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 5, 2015

If you know what a HI express is like then you know what to expect. Clean and functional, this one however had very attentive staff who made the place run well. Food on site was average, but what else would you expect

Was this review helpful? Yes
SuzannahR1, General Manager at Holiday Inn Express Bedford, responded to this review

Dear guest, thank you for taking the time to review your recent stay with us. It is always pleasing to read when our guests have enjoyed their stay, especially commenting on the staff service. They will be so pleased to read your comments. We do hope to see you again if you are in the area, and hopefully you will... More 

Doncasteruk
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

Having visited Bedford many times (Family connections) my wife and I decided to stay at Elstow Holiday Inn Express for a change. We were pleasantly surprised when we entered the very nice reception at the hotel with the decor, cleanliness and the very pleasant greeting by the staff. We had come to Bedford for a family funeral and whilst carrying... More 

Was this review helpful? Yes
SuzannahR1, General Manager at Holiday Inn Express Bedford, responded to this review

Dear guest, thank you so much for your lovely review of your recent stay. We are sorry to hear of the circumstances in which brought you to stay with us but very pleased that we were able to make your stay a comfortable one. I have shared your feedback with the team who were only too happy to help you... More 

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