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Bedford Swan Hotel

The Embankment, Bedford MK40 1RW, England
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Bedford Swan Hotel
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Bedford Swan Hotel
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974 reviews from our community

Traveler rating
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    61
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Arrived on Bank Holiday Sunday and found parking right outside the hotel. Didn't buy a ticket at £10.00 as they add it to your room at £5.00 so make sure when checking in you tell them your registration number. Hotel is perfectly located for shopping, pubs, restaurants and offering great view across the river. There's an outside terrace bar for... More 

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2 reviews
4 of 5 stars Reviewed yesterday NEW

Had a pleasant stay , lovely interior and great breakfast served at added cost, staff were Very helpful but the jacuzzi was cold :( I understand this to be the best hotel in Bedford and one that accommodates dogs, we would stay here again and this time try the SPA facilities.

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Luton, United Kingdom
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Although I live in Bedford, I stayed with friends from Scotland at the swan Hotel, Nice inside but that is all it had going for it, The food was really bad whereby the steak was really tough and portions were very small for the price, The rooms were okay but very dated, the noise from the street kept us awake...... More 

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1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

We had our wedding reception at the hotel in early May and the expensive price tag was not worth the service delivered. E.G. The room was not open when the guests arrived There was no white wine on the tables up to the point that the starters were served Despite there being only 1 table with children on, the staff... More 

Was this review helpful? Yes 8
Oxford, United Kingdom
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night at the beginning of May. Room was spacious, clean and had a comfortable bed as well. Hotel is well located at the bottom of the High Street next to the river and within walking distance of pubs, restaurants etc. The garden bar looked lovely and would be perfect on a summer's day overlooking the river. Hotel... More 

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Bedford, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

The setting is lovely but we were over charged for an afternoon tea which consisted of a cup of luke warm tea and a few bit of cake, a scone, clotted cream and jam. We argued and got it half price as it was supposed to come with sandwiches and savouries but they forgot to bring them out to us,... More 

Was this review helpful? Yes 4
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

In response to your review below – as we have already been in communication in relation to this matter I am disappointed to see your opening comments. I am very sorry that the service was not at the level it should have been on this occasion, and as previously stated my operations manager has taken the necessary steps to ensure... More 

Derby, United Kingdom
Top Contributor
330 reviews 330 reviews
59 hotel reviews
252 helpful votes 252 helpful votes
5 of 5 stars Reviewed 1 week ago

If you're looking for a hotel in the Bedford area, then this one has to be one to be considered. Located right on the river, with great views of the embankment and assorted river activity close to the town centre, this is a very good hotel. Full of character, but with clean, modern and comfortable rooms, plenty of car parking... More 

Was this review helpful? Yes 1
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you for your positive review. I am very pleased to see you appreciated the character and location of our property and delighted that you will stay again in the future. More 

London, United Kingdom
Top Contributor
62 reviews 62 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean, friendly, nice rooms. Perfect location for town. Visit the river bar to watch the world go by. The Swan is better than the Park Inn at every level. We were surprised that everything closed quite early but we still got a beer late when we asked. Perhaps the open warfare that takes over Bedford at the weekend discourages the... More 

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Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you very much for rating us as ‘first class’ I am glad you enjoyed our beautiful setting! And pleased to see the staff were friendly. I do hope you will visit again in the future. More 

Glasgow, United Kingdom
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

hotel inside is obviously old but stunning with it, staff very professional and polite,food was good and the setting outside with the river running alongside was really enjoyable, would stay here again definately

Was this review helpful? Yes
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you for your positive review. I am delighted to see your feedback and will communicate your thoughts to the team. It is nice to see that you would stay with us again, and I trust we can welcome you back very soon. More 

Ipswich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel room was very nice. Comfy bed, clean, good decor. Loved the window seat Overlooking the river where we watched the swans and rowers. Car park is quite small but managed to find a space by waiting for someone to leave. Check in was easy. Breakfast was fantastic. Spa is small with just a pool and jacuzzi but nice... More 

Was this review helpful? Yes
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you for taking time to share your experience. Firstly an apology for the service on our lounge which is not the level I would expect. All feedback is discussed in detail during our daily briefings and I will certainly include this in my agenda. I am pleased to see you liked the property and appreciate our wonderful setting. I... More 

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