We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 19 Carlisle hotels

Ibis Carlisle

2.0 of 5 Hotel   |   Portlands | Botchergate, Carlisle CA1 1RP, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
UP TO 30% OFF THIS SUMMER
Save Saved
You added Ibis Carlisle to your Saves list
Ibis Carlisle
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
69%
Ranked #9 of 19 hotels in Carlisle
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 2 days ago
Sophie W Manchester, United Kingdom
  • Overview
  • Reviews (717)
  • Photos (50)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (128)
  • Location
  • More
true
Write a Review

717 people have reviewed this hotel

Traveler rating
    184
    317
    118
    52
    46
See reviews for
90
299
82
85
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Anniston, Alabama
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is an easy walk from the train station. The beds are unusually comfortable, especially since this is a budget hotel. The rooms are compact, but are nicely organized. The bathroom uses a small space well- we managed to keep the floor dry when using the shower. We pre-booked for for two nights with breakfast included. We only stayed... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Charming, welcoming staff, Large room with very comfortable bed. Very clean bathroom with great shower in spacious cublcle. No frills; unnecessary cushions etc. The breakfast bar looked very appetising and well stocked, though we did not stay. The toilet flush was loud and might possibly disturb other guests if used in the middle of the night.

Was this review helpful? Yes
Co Durham
Top Contributor
59 reviews 59 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed for 1 night and the staff on reception were really welcoming and friendly. The rooms were very clean and the beds were comfortable. The restaurant menu has a good variety of dishes. I will stay here again next time I visit Carlisle.

Was this review helpful? Yes 1
Cumbria
Top Contributor
86 reviews 86 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here last night with family and friends on my sisters hen night, I wasn't sure what to expect as I'm not keen on Botchergate and thought it would be very noisy but it was far from it. We checked in around 12 and the ladies on reception were extremely friendly and helpful, we had booked 6 rooms and... More

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Valued Customer, thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Rahul Parikh More

Bath, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here recently whilst travelling between Scotland and the South of England. For a stop-off hotel it does the job OK but the big problem is that a lot of the rooms overlook the back of the hotel where there is a nightclub called Club Rock - billed as Cumbria's Premier alternative music venue. It only gets going around midnight... More

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Valued Customer, thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. If you do stay with us again, please phone before your stay and ask for a room facing the car park as we find these can be quieter. Kind regards, Rahul Parikh More

Harrogate, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This really is excellent value. We paid £95 for a double room with full English breakfast on a Saturday night. The hotel is modern, the room clean, the bed very comfortable. The air conditioning was a little noisy at night but I suppose I could have turned it off. The bathroom is small but entirely adequate. Parking is free and... More

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Valued Customer, thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Rahul Parikh More

Rochdale, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We had booked 2 disabled rooms for 1 night. Unfortunately the lift wasn't working and a part had to be ordered. This meant we weren't able to access our rooms. The manager was fantastic. Our payment was refunded and we had a free meal and drinks. He tried to book us into another hotel in Carlisle, but due to local... More

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Guests, Thank you very much for your kind words. Myself and the team are pleased that we were able to find you alternate accommodation in this unforeseen circumstance. I am also very please to hear that the hotel was to your expectations and needs. I was very much touched with you hand written thank you note. It was very... More

Owners: What's your side of the story?
If you own or manage Ibis Carlisle, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Ibis Carlisle? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Carlisle

Address: Portlands | Botchergate, Carlisle CA1 1RP, England
Phone Number:
Location: United Kingdom > England > Cumbria > Carlisle
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Carlisle 2*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Booking.com, Travelocity, ACCOR, Tingo, Priceline, HotelsClick, BookingOdigeoWL and Venere so you can book your Ibis Carlisle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Carlisle Hotel Carlisle
Accor Carlisle

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (10)
Viewed
Pool/beach area (1)
Viewed
Bathroom (8)
Viewed
View from room (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Dining (3)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (5)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Carlisle with
any amenities

Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style
#1 Green Hotel in Carlisle
Hotel Class
Official Description (provided by the hotel)
The Ibis Carlisle hotel is located in the centre of the city, 200 m from the main railway station and not far from Lanes Shopping Centre. Carlisle Cathedral and the Castle are just a few minutes walk from the hotel. Book one of our 102 air cooling rooms and benefit from use of our hotel amenities, including chargeable outdoor parking, a bar serving light meals and snacks 24 hours 7 days as well as wireless Internet access to cater for business guests. Europcar rental services are available at the hotel. ... more   less 
Number of rooms
102

Questions & Answers

Questions? Get answers from Ibis Carlisle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer