We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 19 Carlisle hotels

Ibis Carlisle

2.0 of 5 Hotel   |   Portlands | Botchergate, Carlisle CA1 1RP, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
UP TO 30% OFF THIS SUMMER
Save Saved
You added Ibis Carlisle to your Saves list
Ibis Carlisle
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
68%
Ranked #10 of 19 hotels in Carlisle
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Andyhailsfromwales
  • Overview
  • Reviews (683)
  • Photos (50)
  • Amenities
  • Q&A
  • Room tips (116)
  • Location
  • More
Write a Review

683 people have reviewed this hotel

Traveler rating
    173
    301
    114
    50
    45
See reviews for
80
285
82
84
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Top Contributor
69 reviews 69 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

For the standard price per room per night (£40'ish), this hotel really can't be faulted. Clean, comfortable, good parking & friendly, helpful staff makes it really good value for money, which is important in these cash-strapped times. Thoroughly recommended.

Was this review helpful? Yes
Grimsby, United Kingdom
1 review
2 of 5 stars Reviewed 6 days ago NEW

We booked 2 twin rooms after a long weekend at a festival through booking.com. When we arrived they had given us 2 double rooms. Rita on reception was blatantly rude bout the situation when i called from the room phone. I went downstairs and a lady called joanne helped us out who to be fair was lovely. we were then... More

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Guest, I am sorry that on this occasion you were disappointed with your experience with our service. Let me assure you this is not the true reflection of the high standard we pride on. The reservation was directly made through 3rd party website and not with the hotel. The booking was for two rooms for 1 or 2 people... More

Basingstoke, Hampshire
Top Contributor
86 reviews 86 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We stayed at this hotel 2yrs ago and were amazed at how friendly the staff were, how fabulous the room was and how good the breakfast was. What a total let down when we arrived this time. We were aware that finding the place is a bit of a trek as its car park is at the rear of the... More

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Guest, Thank you for taking time to write your review. I am very sorry to hear that your stay was not up to your previous experience. I have addressed your access to the hotel issue and the website has been updated with proper directions to the hotel to avoid the road closures during weekend. I would like to discuss... More

Hartlepool, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is new and was a pleasant change from our usual hostels. Price was very good but does not include breakfast (£7.95) which was buffet style and well prepared and tasty. We ate early and choice diminished later so suggest you get there early. Hotel staff very welcoming and it was a great way to kick off our ride.... More

Was this review helpful? Yes 1
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Guest, Thank you for your review. We are very happy that you enjoyed your stay at Ibis hotel in Carlisle. We are glad we were part of your annual trip. We hope to be part of your future trips too. Thanking Kind Regards Rahul Parikh More

Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Justv had a lovley 2 night stay here right in the center of Carlisle bars and a short walk from town and food. Staff friendly and breakfast was just ok tho would rather go across to weatherspoons. Will definitely be back for another stay I'm sure

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Guest, Thank you for taking time to leave your feedback. We are happy to know you enjoyed your stay at Ibis hotel in Carlisle. We are sorry to hear that your breakfast experience was ok. We would love to hear in detail from you. Please contact me directly on h3443-gm@accor.com. We look forward to welcome you soon. Thanking Kind... More

Carlisle, United Kingdom
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel, friendly and helpful staff. Beds changed and rooms cleaned daily, milk for coffee and tea replenished without even asking. Beds so comfortable and room was immaculate. Perfect destination for shopping and bars. Felt safe and confident in asking help from staff. Would definitely recommend to family members.

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Guest. Thank you very much for taking the time to leave a feedback. I am glad you enjoyed your stay at Ibis hotel in Carlisle. We hope to be part of your future trip and look forward to welcoming you back. Thanking Kind Regards Rahul Parikh More

Manchester, United Kingdom
Top Contributor
307 reviews 307 reviews
139 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Basic budget Hotel.Clean rooms with air con.Not far from station and historic town centre. All a waste due to very rude woman on bar.Why would anyone want to spend time in a bar let alone eat there. Silly irritating habit of putting one penny on your card on arrival. You certainly don't get this in German or Austrian Ibis. Strange... More

Was this review helpful? Yes 1
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Guest, Thank you once again for taking time to leave us your feedback after our discussion on check out. Once again, I am very sorry to learn regarding your experience. As you must have read other reviews and with your previous experience, this is not the true reflection of our high customer service we pride on. You also mentioned... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel it's self is in a good location and is clean and well equipped, the staff however are shocking! My dad helped collect my case from my room on a recent stay, only after getting home did he realise he had left his wallet. We rang the hotel and was told it had been found so we were so... More

Was this review helpful? Yes 1
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Guest, Thank you for your feedback. I am pleased to know that you enjoyed your stay at Ibis hotel in Carlisle. I am very saddened to know you feel your query for your lost property was not dealt efficiently and also your comments regarding the staffs integrity. The wallet was handed to your nominated person the same evening of... More

Owners: What's your side of the story?
If you own or manage Ibis Carlisle, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Ibis Carlisle? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Carlisle

Address: Portlands | Botchergate, Carlisle CA1 1RP, England
Phone Number:
Location: United Kingdom > England > Cumbria > Carlisle
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Carlisle 2*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, ACCOR, Tingo, Priceline, Agoda, BookingOdigeoWL and Venere so you can book your Ibis Carlisle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Carlisle Hotel Carlisle
Accor Carlisle

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (10)
Viewed
Pool/beach area (1)
Viewed
Bathroom (8)
Viewed
View from room (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Room/suite (2)
Viewed
Other (4)

Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style
#1 Green Hotel in Carlisle
Hotel Class
Official Description (provided by the hotel)
The Ibis Carlisle hotel is located in the centre of the city, 200 m from the main railway station and not far from Lanes Shopping Centre. Carlisle Cathedral and the Castle are just a few minutes walk from the hotel. Book one of our 102 air cooling rooms and benefit from use of our hotel amenities, including chargeable outdoor parking, a bar serving light meals and snacks 24 hours 7 days as well as wireless Internet access to cater for business guests. Europcar rental services are available at the hotel. ... more   less 
Number of rooms
102

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer