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Ibis Carlisle

Certificate of Excellence
GreenLeadersBronze level
Portlands | Botchergate, Carlisle CA1 1RP, England
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Ibis Carlisle
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975 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Norwegian first
  • Portuguese first
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English first
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    (975)
  • Mar-May only
    (221)
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    (240)
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Midlands
Level Contributor
96 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Simple, no frills budget hotel on the fringe of Carlisle, near to the train station. Rooms were a good size and clean. Heating/aircon was a bit tricky, and we ended up being quite chilly. Bathroom is a flimsy pod within the room's floor space. Bare minimum tea and coffee facilities, but no bin in the room (one in the bathroom,... More 

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Valued Customer Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Rahul Parikh More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

When my husband landed in hospital during our trip to the Lakes District in England last week, my stepson and I needed a one-night, last-minute hotel room. The hospital staff recommended Ibis in the Carlisle town centre. We were able to secure the last available room. The front desk staff were very nice and helpful during a really stressful time.... More 

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Valued Customer Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Rahul Parikh More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Prior to our arrival, we informed the hotel that we were running late and they were very kind as to leave our room keys on the desk for us for when we arrived. We checked in with no problems at all then proceeded to our rooms. Upon entering the rooms, a cool air was there to greet us, and a... More 

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Valued Customer Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Rahul Parikh More 

Liverpool, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very comfortable, clean room. Shower, no bath but spacious enough. TV reception great. Chair for desk and extra seating space next to the bed. Room basic but had everything you need. Good selection on breakfast and staff constantly making sure enough for everyone. Car park immediately behind hotel, next to gala bingo. Hotel next to Chinese buffet restaurant and over... More 

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Valued Customer Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Rahul Parikh More 

Carnoustie
1 review
4 of 5 stars Reviewed 6 days ago NEW

One of my favorite Ibis hotels Great location. We have been coming to this hotel for the last six years and we will 100% be going back.Check in was very simple and the staff very chatty with smiles on there faces.Only one little dislike was the tasteless scrambled egg at breakfast...

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Valued Customer Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Rahul Parikh More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

As a family who has enjoyed Ibis hotels at other locations we were disappointed by Carlisle. On our way to the hotel we called reception to confirm parking directions and free parking. After following their directions we ended up in the wrong car park. Upon arrival the directions they gave us to the correct car park would've gotten us lost... More 

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Dunfermline, United Kingdom
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for two nights while on a visit to Carlisle. The hotel location was ideal and a short walj to the city centre, Cathedral and Castle. Rooms were good quality and clean, only slight problem was the fluctuating temperature of the shower, however not something that would prevent me from returning. The breakfasts were buffet style with a decent... More 

Was this review helpful? Yes 1
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Valued Customer Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Rahul Parikh More 

Glasgow, United Kingdom
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is ideal for a short break in Carlisle. On arriving we were warmly greeted by the receptionist who went through our booking and checked us in. I stayed on a Sunday and was unsure if I had to pay for the car park directly behind the hotel and paid a few hours but note it is free, you... More 

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Valued Customer Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Rahul Parikh More 

Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel to stay in in Carlisle. It is new, has great facilities and a great breakfast. Large rooms and very comfortable. Would have no hesitation in staying here again. Great shower facilities.

Was this review helpful? Yes 1
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Valued Customer Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Rahul Parikh More 

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