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All 19 Carlisle hotels

Ibis Carlisle

2.0 of 5 Hotel   |   Portlands | Botchergate, Carlisle CA1 1RP, England
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Ranked #9 of 19 hotels in Carlisle
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 2 days ago
Sophie W Manchester, United Kingdom
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717 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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English first
Anniston, Alabama
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is an easy walk from the train station. The beds are unusually comfortable, especially since this is a budget hotel. The rooms are compact, but are nicely organized. The bathroom uses a small space well- we managed to keep the floor dry when using the shower. We pre-booked for for two nights with breakfast included. We only stayed... More

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3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Charming, welcoming staff, Large room with very comfortable bed. Very clean bathroom with great shower in spacious cublcle. No frills; unnecessary cushions etc. The breakfast bar looked very appetising and well stocked, though we did not stay. The toilet flush was loud and might possibly disturb other guests if used in the middle of the night.

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Co Durham
Top Contributor
59 reviews 59 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed for 1 night and the staff on reception were really welcoming and friendly. The rooms were very clean and the beds were comfortable. The restaurant menu has a good variety of dishes. I will stay here again next time I visit Carlisle.

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Top Contributor
86 reviews 86 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here last night with family and friends on my sisters hen night, I wasn't sure what to expect as I'm not keen on Botchergate and thought it would be very noisy but it was far from it. We checked in around 12 and the ladies on reception were extremely friendly and helpful, we had booked 6 rooms and... More

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Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Valued Customer, thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Rahul Parikh More

Bath, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here recently whilst travelling between Scotland and the South of England. For a stop-off hotel it does the job OK but the big problem is that a lot of the rooms overlook the back of the hotel where there is a nightclub called Club Rock - billed as Cumbria's Premier alternative music venue. It only gets going around midnight... More

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Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Valued Customer, thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. If you do stay with us again, please phone before your stay and ask for a room facing the car park as we find these can be quieter. Kind regards, Rahul Parikh More

Harrogate, United Kingdom
14 reviews 14 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This really is excellent value. We paid £95 for a double room with full English breakfast on a Saturday night. The hotel is modern, the room clean, the bed very comfortable. The air conditioning was a little noisy at night but I suppose I could have turned it off. The bathroom is small but entirely adequate. Parking is free and... More

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Valued Customer, thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Rahul Parikh More

Rochdale, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We had booked 2 disabled rooms for 1 night. Unfortunately the lift wasn't working and a part had to be ordered. This meant we weren't able to access our rooms. The manager was fantastic. Our payment was refunded and we had a free meal and drinks. He tried to book us into another hotel in Carlisle, but due to local... More

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Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Guests, Thank you very much for your kind words. Myself and the team are pleased that we were able to find you alternate accommodation in this unforeseen circumstance. I am also very please to hear that the hotel was to your expectations and needs. I was very much touched with you hand written thank you note. It was very... More

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Additional Information about Ibis Carlisle

Address: Portlands | Botchergate, Carlisle CA1 1RP, England
Phone Number:
Location: United Kingdom > England > Cumbria > Carlisle
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Carlisle 2*
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Also Known As:
Ibis Carlisle Hotel Carlisle
Accor Carlisle

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Room/suite (10)
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Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
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#1 Green Hotel in Carlisle
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Official Description (provided by the hotel)
The Ibis Carlisle hotel is located in the centre of the city, 200 m from the main railway station and not far from Lanes Shopping Centre. Carlisle Cathedral and the Castle are just a few minutes walk from the hotel. Book one of our 102 air cooling rooms and benefit from use of our hotel amenities, including chargeable outdoor parking, a bar serving light meals and snacks 24 hours 7 days as well as wireless Internet access to cater for business guests. Europcar rental services are available at the hotel. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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