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All 19 Carlisle hotels

Ibis Carlisle

2.0 of 5 Hotel   |   Portlands | Botchergate, Carlisle CA1 1RP, England
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Ranked #10 of 19 Hotels in Carlisle
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
ugluk0 Isle Of Wight
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725 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Isle Of Wight
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel offers clean rooms with excellent facilities. The staff are polite and informative. There are many eating places nearby. The position is ideal for the centre of Carlisle. It is not on or near the M6.

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Guest, Thank you for leaving your review. Your kind words are appreciated and the team and myself are very pleased that you enjoyed your stay at Ibis hotel in Carlisle. We hope to be part of your future plans and look forward to welcoming you soon. Kind Regards Rahul Parikh More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel reception managed to issue another guest a key to our room, which allowed him to walk in to our room whilst my wife was getting ready, they offered a free drink or breakfast over the phone as a sweetner not good enough no one came near us for the rest of our stay to explain how this could... More

Was this review helpful? Yes 1
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Guest, Thank you for your feedback. We are very sorry to learn regarding the inconvenience caused to you during your stay at Ibis hotel in Carlisle. This is not the true reflection of our high standards we pride on and this was a genuine error in the check-in system. We have responded you through your booking agent and we... More

Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely stop off on our way from Scarborough to millport ,hotel an rooms very nice and clean an the shower was fab,we had room at back overlooking carpark found it quite from what I read on earlier reports before I went.. if your planning on going out theres plenty of pubs etc, would definitely recommend..

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Guest, Thank you for taking time to leave your feedback. Me and my team are pleased that your stay was up to your expectations. We look forward to welcoming you soon. Kind Regards Rahul Parikh More

Workington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

I have been using this hotel since 2011, The hotel is fantastic. I can not find any major faults with this hotel. The reception staff are very friendly. The rooms are warm and clean and the beds are very comfortable. The bathrooms are very clean and they contain a very refreshing shower. The only real issue with this hotel is... More

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Guest, Thank you for your kind words. We are very pleased that you enjoyed your stay at Ibis hotel in Carlisle. We look forward to welcoming you back at the hotel soon. Kind Regards Rahul Parikh More

Grantham, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Only there for a night but all was as needed . Polite and fast check in , clean room , good sleep . In fact , after staying in every Premier Inn around Carlisle , I'd say this was best nights kip I'd had . Didn't use bar or restaurant , so can't comment .

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Guest, Thank you very much for your kind words. We are pleased that we were able to exceed your expectations and make you our loyal customer. We look forward to welcome you back soon at Ibis hotel in Carlisle. Thank you Rahul Parikh More

Kilwinning, Scotland, UK
Top Contributor
73 reviews 73 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great value hotel for a weekend break with friends. Sheila (my namesake!) at check-in is always pleasant, helpful and very efficient, a credit to the hotel. We got 3 lovely rooms (302/4/6), very clean, comfy bed and spotless bathroom. We have stayed here often and always manage to get a great deal on the price. Thanks again... More

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Guest, Thank you for your kind words. I am sure Sheila will be pleased to know that she was able to make your stay enjoyable. We hope you will give us the opportunity to be part of your future travel and we look forward to welcoming you soon at Ibis hotel in Carlisle. Thank you Rahul Parikh More

Leeds, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel itself is in very easy walking distance from the station and is close to numerous restaurants, pubs and bars. The room was spacious, very clean and modern and the bed very comfy. The bathroom was exceptionally clean and the power shower was fabulous - although we could have done with more towels for two of us. The bar... More

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Guest, Thank you for your kind words. The team and myself are pleased that you enjoyed your stay at Ibis hotel in Carlisle. Having noted your comments regarding the noise from nearby clubs, which we will pass to the local council, we look forward to welcome you back at Ibis hotel in Carlisle. Please call ahead of your arrival... More

Newcastle, United Kingdom
Top Contributor
126 reviews 126 reviews
25 hotel reviews
78 helpful votes 78 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I normally like to put a bit of effort into my reviews, but this doesn't deserve it. I'd rather stay in a portaloo than hand over cash for this place again. The hotel is dated, has a horrendous aroma throughout and offers all the sound proofing from the bars and strip club outside as a Wendy house would. The one... More

Was this review helpful? Yes
Rahul P, General Manager at Ibis Carlisle, responded to this review

Dear Guest, Thank you for taking time to leave your feedback. We are very sorry to hear that your stay was not up to your satisfaction. As mentioned by other travellers, this is not the true reflection of our high standards of cleanliness we pride on and your comments are passed to our housekeeping department to investigate this further. If... More

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Additional Information about Ibis Carlisle

Address: Portlands | Botchergate, Carlisle CA1 1RP, England
Phone Number:
Location: United Kingdom > England > Cumbria > Carlisle
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Carlisle 2*
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Also Known As:
Ibis Carlisle Hotel Carlisle
Accor Carlisle

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