Helpful and friendly staff; good facilities in room, including hairdryer, iron, tv and info leaflets; varied hospitality tray; (didn't have time to use swim pool and other leisure facilities); at the standard price for a room (we got a last-minute bargain) the wi-fi internet access really should have been gratis but the £1/hour seemed miserly. Comfortable bed; substantial and varied... more

This is the third time at the Crown, Wetheral. It is excellent in many ways, but really, they should bottle their staff. There was a mix up, not any one’s fault, at check in, and our rooms were swiftly rearranged, with reception staff polite and patient in a difficult situation. The Food was acceptable, and all in all, their staff... more

We hadn't been on holiday for well over a year so we pushed the boat out on this 2 nights stay at the Crown and booked a suite. It still worked out cheaper than a small room in a hotel we had stayed in two nights earlier. Our suite was massive, with a huge flat-screen TV on the wall above... more

We stayed here for two nights in August and found the hotel and staff to be very friendly, nothing was to much trouble. Our bedroom was lovely with a balcony over looking the gardens, great place to enjoy a bottle of wine! Restaurant was very good food throughly enjoyed our meal and the same for breakfast. The leisure centre was... more

We stayed at the Crown hotel over the bank holiday period to treat oursleves to a short break. We booked the hotel at the last minute and were able to stay there for 2 nights , although we did have to move rooms, this was hassle free and easy with our luggage being transfered for us. On the first night... more

My wife & I stayed for 2 nights over the august bank holiday 2009.We opted for bed & breakfast accomodation.We where warned about the wedding function going on over the weekend at the point of booking.As soon as we had booked online,the hotel contacted us via telephone to explain there was a function.I thought this was very curteous of them.All... more

The room allocated was of 80s vintage. The bed was one of the most uncomfortable ever experienced and dressed with badly stained bed cushions. Only the TV (small) was modern. Arrived at 1830 and requested time for dinner (8pm) could not be allocated. Rushed to reach the restaurant time at 1945 only to be told to have a drink in... more

Picturesque location but a bit quiet.We could not find any pubs in the village..Check in was friendly and effiient.No faults with room or facilities but the restaurant and breakfast were a bit of a let down.Food was average and not what I expected.I would stay again but explore eating options elsewhere. more

Stayed in this hotel for a night. For the price of our room we found it to be a little tired and dated. The bathroom had a bit of mould and the cleanliness was just about acceptable. We had stayed in a Travel Lodge the night before which had been a fraction of the cost and the rooms of a... more