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Crown & Mitre Hotel

English St, Carlisle CA3 8HZ, England
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Crown & Mitre Hotel
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Crown & Mitre Hotel
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525 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Christleton Chester, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed today NEW

We stayed in the so called double deluxe expecting a larger room to fit a foldout bed for a toddler, instead we had robes (which I can only assume makes it a deluxe) definitely wasn't worth the £100+ we paid and that was a deal apparently. After requesting the extra bed online it was not in the room I also... More 

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Sheffield, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent hotel and facilities right in the heart of carlise, we upgraded which was worth it. A big thank you to all the staff for making our stay memorable. Would definitely recommend and we would definitely return

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DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Peakhiker2015, Thank you very much for your review. It is nice to hear that you enjoyed your stay and that the staff at the hotel were able to make it memorable for you. I will look forward to welcoming you back to the Crown and Mitre Hotel in the future. More 

Liverpool, United Kingdom
Top Contributor
104 reviews 104 reviews
32 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 1 week ago

Largish hotel right in the heart of Carlisle, fronting the pedestrianised area. It's very handy for the shopping centre and the assortment of local pubs, bars and restaurants. We were warmly and efficiently welcomed by Jack on reception, and it was a real bonus to receive a complimentary upgrade to a king-sized room, which was genuinely spacious, clean, well equipped... More 

Was this review helpful? Yes 1
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Dash1957, Thank you for your review, I am pleased that you enjoyed your stay. I will look forward to passing on your comments to Jack and Heather who I am sure will also be pleased to hear that they helped make your stay an even better one. Thank you again for your review and I hope to see you... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here with a gold voucher in May 2015 and the hotel was lovely. The food was good, the staff were great and the room was clean and nicely presented. The only issue i found was the pool was a little cold but thats me! Its right in the centre of Carlisle so excellent for shops and amenities. They... More 

Was this review helpful? Yes 1
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Vicki C, Thank you for your review, I am glad that you and your family enjoyed your stay with us. The pool temperature is checked each day to ensure it is warm enough. I am glad that we were able to cater for your child, the kitchen can be very versatile and cater to most need, allergies and intolerance's... More 

Banbury, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is right in the heart of the main square in Carlisle City Centre everything is on hand had great three nights , staff very friendly and helpful hotel is old but well maintained. Newly refurbished restaurant with a good mix of old and new design. Food is really good and reasonably priced.

Was this review helpful? Yes 2
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Alan D, Thank you for your review, I am pleased that you enjoyed your stay and found the room to be what you needed. The restaurants refurbishment has now finished and I am pleased that you liked the new decor. Thank you again for your review and I will look forward to your next visit. More 

Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived here on a cold, wet night after 10pm. Once we found the car park, a member of staff came out to open the gate, getting soaked in the process. He waited to help us it and was friendly. When we got to reception, there was difficulty in finding our booking, and turned out I had booked a different... More 

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DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Vicki J, Thank you for your review, I am pleased to read that our reception team made you feel welcome and helped out with your situation. I hope that you will choose to stay at the Crown and Mitre on your next trip to Carlisle and thank you for the recommendation. More 

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Central hotel within walking distance to station and right in centre of Carlisle . Quiet location considering right in shopping centre , a bonus for a shopping early or late in the day . Hotel lovely decor , we ate in hotel restaurant which had an excellent choice and food superb . You can enjoy food even if not staying... More 

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DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Emm26, Thank you very much for your review, I am really pleased to hear that you enjoyed your stay at the hotel. The hotel is right in the heart of the city centre, close to shopping, nightlife and many of Carlisle's tourist attractions which is perfect for our guests. Thank you again for your review and I hope that... More 

North Wales, United Kingdom
Top Contributor
127 reviews 127 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My first time in Carlisle and what a great hotel to make the stay even better in this wonderful city. It was a great start to my stay as I was given access to the car park at the rear of the hotel - always a bonus in a city. Great staff who looked after me so well during my... More 

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DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Stevetkdme, Thank you for your review, I am really happy to hear that you enjoyed your stay and we exceeded your needs. I will look forward to passing on your review to the rest of the staff who I am sure will also enjoy reading your comments. Thank you again for your review and I will look forward to... More 

Ambleside, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked a 2 night stay with my partner and we booked a superior double room. The hotel is right in the centre of the city within 1 minutes walk of Carlisle Cathedral and less than 5 minutes walk of Carlisle Castle. During the daytime the street outside is busy by as if by magic as soon as the shops... More 

Was this review helpful? Yes 1
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear FishermanJim0473, Thank you for your review, I am pleased that you enjoyed your stay at the hotel. We are currently refurbishing our rooms and I am happy to hear that you liked the room that you were allocated. Please accept my apologies with regards to the windows in your rooms. If you could let me know what room you... More 

Brighton, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When we arrived we had a nice welcome dad was supposed to have a single superior room my husband and I a superior double room the stair carpet to the bed rooms were very worn, Dads room was a big disappointment to him the window was so draughty he had to keep the curtains closed as his room was sooo... More 

Was this review helpful? Yes 3
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Tescobabe99, Thank you for your review, I am sorry to read that you and your father did not enjoy your stay with us. I have personally sent a letter to Patricia H with regards to your stay and I will look forward to hearing from you. More 

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Amenities