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Crown & Mitre Hotel

3.0 of 5 English St, Carlisle CA3 8HZ, England
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Crown & Mitre Hotel
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Crown & Mitre Hotel
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439 reviews from our community

Traveler rating
    127
    165
    78
    42
    27
See reviews for
63
162
26
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (439)
  • Mar-May only
    (101)
  • Jun-Aug only
    (127)
  • Sep-Nov only
    (116)
  • Dec-Feb only
    (95)
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Newcastle upon Tyne, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for a weekend with friends. Good location in the centre of the city, next to shops and bars Hotel looks as if it getting a big make over with the stairs being done while we were there. The room we had was on the second floor and looked as if it had been recently refurbished. It was very... More

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WITNEY
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a lovely tranditional syle hotel .The breakfast was first class in every way. The staff always helpful and I would definetly recommended the hotel. We have stayed at the crown and mitre 4 times and use it as a base to travel into the Lakes ehich only takes 30 minutes. The shopping area close to the hotel is... More

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DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear CC62CJC, Thank you very much for your review and your constant loyalty with the Crown and Mitre Hotel. I am very pleased that you have had another great stay with us and I hope that you choose to return to the hotel again. Thank you again for your review, I will look forward to welcoming you back in the... More

Redcar
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel has a bit of an old fashioned feel to it. They have a small indoor pool and jacuzzi. Which does give a nice little touch to the hotel. All the staff were professional and friendly but the gentleman on reception was slightly odd. Great location if you want to stay in the heart of Carlisle. I didn't eat... More

Was this review helpful? Yes
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear TheMrWales, Thank you for your review of the hotel, I am happy to hear that you enjoyed your stay. The car park can get quite full due to its size but we do have an over flow car park for when the car park is full. I am glad that this didn’t bother you too much and you were... More

Nottingham
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were part of a large group of 40 staying for a couple of nights. Our room was clean, had a bath in the bathroom, hurrah, and warm, hurrah, it was cold and very wet outside. Our meals were very good, huge portions of tasty food. We had a private dining room and were very well served by pleasant young... More

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DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Rogers26, Thank you very much for your review, I am pleased that you and your group enjoyed your stay with us. I really appreciate reviews like this as they let me know that the hotel is keeping up the standards that are expected of the hotel. Thank you again for your review, I hope that you will choose to... More

glasgow
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location lovely hotel staff very friendly. Went with classic britain. Dbb 2 nights and bb one night. First night dinner was a disaster cold and tastless. Pointed this out and between the restuarant manager sorted. Second night it was fantastic meal. Thank u everyone for ure help. The hotel was spotless. Everything perfect. Swimming pool not big but it... More

Was this review helpful? Yes
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Kezstar2, Thank you for your review of the hotel, I am happy to hear that you enjoyed your stay with us. Please let me apologise for the problems that you had with your meal on your first night, I am pleased that the manager was able to sort it out for you and that you enjoyed your meal on... More

Cheltenham England
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent a couple of days here with my wife on the way to Scotland. Great staff, lovely room, reasonably priced restaurant, and great facilities especially the pool. We had pre-dinner drinks in the bar one night and the barman was very friendly and knowledgeable .

Was this review helpful? Yes
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Bigandy1022, Thank you very much for your review, I am glad that you and your wife enjoyed your stay with us. I will pass on your comments to the rest of the team who I am sure will be pleased. Thank you again for your review and I hope that you will return to the hotel in the near... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

A nice location in the square, lovely to sit outside. I don't eat meat so asked if it was possible to have the brie, bacon and cranberry panini with no bacon which I was told was no problem. The panini arrived with bacon, the waitresses was apologetic and sent it back. A new panini didn't arrive in till after my... More

Was this review helpful? Yes 1
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Madalinef89 Thank you for your review of our Square Cafe. Please let me apologise for the issues that you had with the Panini and the service, this is not how I expect members of staff to behave. I have spoken to the waiting staff regarding their attitudes towards guests and customers to reiterate what I expect from everyone. Our... More

Knoxville, TN
Top Contributor
78 reviews 78 reviews
37 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As with many older, historic hotels finding your room can be a challenge. This place was maze-like but a great stay all in all. Rooms are tiny as you would expect as is the single elevator (at least there was one). Unusual find was to see an indoor pool, not that we had time to use it. A bit of... More

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DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Gary-Appleseed, Thank you for your review, I am pleased that you and your group enjoyed the majority of your stay. Please let me apologise for the way you were treated at breakfast, this is not how I expect any member of staff to behave and especially not management. Carlisle has been recognised for having a lively night life scene,... More

cumbria
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed on a linedance weekend and it was brilliant from start to finish. We had stayed before, and things were a bit dated, BUT, we were surprised to see the decor had been done, the carpet replaced,and the fluffy white towels were to die for. There was plenty hot water for showers and baths, and the whole weekend was... More

Was this review helpful? Yes 1
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear JackieCumbria, Thank you very much for your review, I am pleased that you enjoyed your line dancing weekend with us. I am also pleased that you have noticed some of the improvements that we have been making to the hotel since your last stay. Thank you again for your review, I hope to see you in the hotel in... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Food realy good hotel quaint last stayed 10+ years ago no probs, from the reviews most negative ones are from people who wouldent be happy with anything no matter how good- ignore and make your own decision

Was this review helpful? Yes 2
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear J Lindsay H, Thank you for your review, I am pleased to hear that you had a good stay with us. I will look forward to welcoming you back to the hotel in the near future. More

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Additional Information about Crown & Mitre Hotel

Address: English St, Carlisle CA3 8HZ, England
Location: United Kingdom > England > Cumbria > Carlisle
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crown & Mitre Hotel 3*
Number of rooms: 98
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Also Known As:
Crown And Mitre Hotel
Crown Mitre Hotel

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