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Crown & Mitre Hotel

English St, Carlisle CA3 8HZ, England
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586 Reviews from our TripAdvisor Community

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Traveler rating
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    231
    96
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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  • All months
    (586)
  • Mar-May only
    (140)
  • Jun-Aug only
    (183)
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    (125)
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    (138)
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Leeds, United Kingdom
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This once was the hotel to stay at when anyone visited the city. I remember Rolls Royce, Bentley and Jaguar cars pulling up outside and ladies dressed in furs alighting. It was therefore a boyhood dream to stay there. After returning to the city for a short visit I decided to relive the boyhood dream. Like all dreams they can... More 

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lake distict england
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Lunch with two other adults and two kids was eatable but not enjoyable. There was nothing to tempt a return visit. The lunchroom was very quiet with about four other guest. The service was indifferent. The two staff went through the motions but without enthusiasm. At the end of the meal I asked for a toothpick and the young waitress... More 

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Cumbria
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Went to the square for lunch whilst on a shopping trip in Carlisle. The square is an outside seating area just a few metres from the hotel. The furniture is cheap metal and because the area where you sit slants then the chairs and tables aren't level. The counter where two waiting staff stand is made out of two wooden... More 

Was this review helpful? Yes 1
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here in November for a conference and everything was fine. the hotel is pretty old and it shows, but it is still clean and pleasant. Service was fine. The location of the hotel is also good. I never ate in the restaurant if it has one. The bar is fine. Overall I can recommend if you're not paying... More 

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Morpeth, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Stayed in the hotel at the end of The Cumbrian Way. The hotel is very old and grand but is in need of some tlc. The bedrooms were comfortable but unfortunately the bathrooms let the place down as they could have been cleaner. A bath eye view would show where they need to concentrate their cleaning. We ate in the... More 

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Cambridgeshire, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

The hotel looks tired and needs modernising. Swimming pool is very small for a 4 star hotel. The spa is wear out and need updating. Beds are very uncomfortable and basic. There was alot of stay on the carpet in the room we stay. Limited selection for breakfast. The hotel has a very poor wifi.

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Carlton, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A spur of the moment trip on the Settle to Carlisle railway and an overnight stay in Carlisle. Found the Crown and Mitre online at Booking.com and booked for the next day. Really glad we did. What a super hotel! Architecturally impressive and very welcoming. All the staff were very friendly and helpful. The rooms (we were in the annexe... More 

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chester
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great Hotel stay about 3 times a year.Last weekend was a little bit hard going as myself and the wife as we are disabled and the lift was out of order and we where on the third floor so when we got into the bedroom we stayed there.No workman turned up to fix the lift.Staying again at Christmas but will... More 

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Jamberoo, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived in Carlisle after completing Hadrian's Wall walk. Hotel centrally located but as other reviewers have stated, in need of renovation. Once these renovations have been completed, hopefully hotel will be restored to it's former glory. Unfortunately the lift was out of order and our room was located on the third floor which was a bit of a hike. Staff... More 

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Builth Wells
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed on Wednesday night this week with our two adult sons and we were all impressed with the way in which the Hotel has kept its charming Edwardian atmosphere while not stinting on the sort of modern touches, eg easy access to wifi, that today's guests find helpful. Our reason for being in Carlisle was to... More 

Was this review helpful? Yes 1
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Elizp50, Thank you for such a generous review, I am really pleased that you and your family enjoyed their stay. I hope that you all also enjoyed your walk along Hadrian's wall too. Thank you again and I hope that you will choose to stay in the hotel again in the future. More 

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