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Crown & Mitre Hotel

3.0 of 5 English St, Carlisle CA3 8HZ, England
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Crown & Mitre Hotel
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Crown & Mitre Hotel
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476 reviews from our community

Traveler rating
    143
    183
    79
    42
    29
See reviews for
67
181
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77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (476)
  • Mar-May only
    (101)
  • Jun-Aug only
    (126)
  • Sep-Nov only
    (125)
  • Dec-Feb only
    (124)
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Bedale, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

There's not a great deal to complain about but not a great deal to praise this hotel either. It's clean, it's not uncomfortable, but that's pretty much all there is to say about it. The lobby interior is lovely but once you pass this the image soon passes. I was placed in the annex which is decorated in a style... More 

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Wigtown
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just back from another stay at the Crown & Mitre, ABSOLUTELY LOVE this hotel, centrally located, beautiful hotel, everything on your doorstep. This was our 2nd stay here, and were delighted on arrival to receive a free upgrade, what a beautiful room, this is one of the recently renovated rooms and it was so luxurious, huge big bed, robes and... More 

Was this review helpful? Yes
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear LittlePWigtown, Thank you very much for your fantastic review, I am really pleased that you enjoyed your stay at the hotel. I will pass on your comments to the receptionist and the rest of the team who I am sure will be as pleased as I am about reading your comments. Thank you again for your review, I will... More 

Paisley, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For the 3rd year in a row my wife and myself have visited this hotel on the golden ticket offer and this year was the best yet . The room was very comfertable and large and had the bonus of sky movies and sport . Dressing gowns and slippers were provided and the large toilet had both a bath and... More 

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DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Martin B, Thank you for your great review of the hotel, I am pleased that you and your wife enjoyed your 3rd stay with us. I will take pleasure in sharing your comments with the rest of the team who I am sure will be happy to hear them. Thank you again for your review and I will look... More 

1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

We booked to stay from 24th December to 25th December 2 interconnecting bedrooms. We decided to take our 15 and 17 year old away for Christmas for a relaxing stress free break! It was going to be a Christmas never to forget for the wrong reasons. Do not believe what you see on the Internet or the brochures if the... More 

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Falkirk, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Crown and Mitre with my husband, brother and sister in law recently. We stayed there on the gold ticket scheme and once again the value for money was tremendous. From the minute we checked in we were made very welcome by staff and the meals both in the evening and at breakfast were of the highest quality.... More 

Was this review helpful? Yes 1
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear PL1958, Thank you for your review, I am pleased to hear that you all enjoyed your stay. I am also pleased to hear that you would choose to stay again and I will look forward to seeing you in the hotel again in the near future. Thank you again for your review. More 

Falkirk, United Kingdom
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from another fantastic weekend at the Crown & Mitre. Could not fault the level of service and found all the hotel staff to be friendly and very professional. The quality of food was first class and we enjoyed dining in the restaurant on the ground floor. Our room was on the third floor and was large, clean and... More 

Was this review helpful? Yes 1
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear John Y, Thank you so much for writing this review, I am really happy to hear that you have enjoyed another stay with us at the hotel. I will make sure to pass on your comments regarding the food and service to the kitchen and waiting staff who I am sure will also be pleased to hear them. Thank... More 

Llandrindod Wells, United Kingdom
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights in this hotel right in the centre of Carlisle, just metres from the pedestrianised shopping centre. There is a free car park at the back of the hotel. The staff were friendly. We stayed in one of the refurbished rooms that was very comfortable. Any problems quickly resolved. The restaurant was good, although the menu was... More 

Was this review helpful? Yes 1
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Neal576, Thank you very much for your review, I am pleased that you enjoyed your stay with us. I will pass on these comments to the rest of the staff who I am sure will also be happy to hear about your stay. Thank you again and I hope that you will choose to stay at the hotel again... More 

Carlisle, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Thank you to the staff of the Crown and Mitre Carlisle who entertained a group of 20 ladies one evening in January 2015. A beautiful upstairs dining room was provided and the food and service were very good and excellent value. One tiny issue was that the wine was served a little too late, it would have been better to... More 

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DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear IreneRG2014, Thank you very much for your review, I am pleased to hear that you and the rest of your party enjoyed your dinner the other week. I will speak to the restaurant staff about the wine so we remember this for next time. Thank you again and I will look forward to seeing you in the hotel in... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great Hotel Great Location Waitressing Staff couldn't be more helpful. Only one point, I think the reception staff could have given us some information when booking in about the hotel facilties ie: where to go for breakfast, dinner and what facilties were available in the hotel rather than having to go and ask ourselfs. Other than that Excellent. And we... More 

Was this review helpful? Yes
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Greatstay2015, Thank you for your review, I am happy to hear that you had a great stay at the hotel. All our reception staff are trained to give this information out when the guests check in, I will reiterate this to them so they make sure they inform every guest. Thank you again for your review, I will look... More 

Preston, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed overnight in a spacious double room. Robes and slippers in the room were very welcome to go down to the the lovely swimming pool and jacuzzi. Staff extremely friendly and helpful. Breakfast was very good and the waitress from Devon was very knowledgeable about the hotel. The bar area was excellent and were very accommodating when we requested cheese... More 

Was this review helpful? Yes
DCrossley, General Manager at Crown & Mitre Hotel, responded to this review

Dear Karen B, Thank you for your review, I am pleased to hear that you and your partner enjoyed your stay at the hotel and found Carlisle to be friendly. I will look forward to sharing your review with the rest of the team who I am sure will also be pleased. Thank you again, I hope that you will... More 

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Additional Information about Crown & Mitre Hotel

Address: English St, Carlisle CA3 8HZ, England
Location: United Kingdom > England > Cumbria > Carlisle
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crown & Mitre Hotel 3*
Number of rooms: 98
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Also Known As:
Crown And Mitre Hotel
Crown Mitre Hotel

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