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All 20 Carlisle hotels »

Hallmark Hotel Carlisle

4.0 of 5
Court Square, CA1 1QY, England
Hotel amenities
Ranked #12 of 20 hotels in Carlisle
3.5 of 5 stars 171 Reviews
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171 reviews from our community

What travelers say about this hotel
  • Very good(10)
  • Train station(9)
  • Dining room(6)
  • Reception area(4)
  • Flat screen TV(4)
  • Next morning(4)
  • Car park(4)
  • Friendly and helpful(4)
  • Evening meals(3)
  • HOT WATER(3)
Traveler rating
    52
    48
    33
    24
    14
Only show reviews for Family (11) | Couples (82) | Business (28)
Date Rating
KatDaxi
Oxford, United Kingdom
Top Contributor
65 reviews
114 helpful votes
5 of 5 stars Reviewed February 1, 2012

Top notch treatment. Great food. Lovely staff. Conveniently placed slap-bang next to the rail-station. Perfect for me and I will be back! More

Was this review helpful? Yes
Claire Flint, General Manager at Hallmark Hotel Carlisle, responded to this review
February 7, 2012

Thank you for your fantastic review look forward to seeing you again soon. Kind regards Claire Flint General Manager More

Dan W
UK
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed January 29, 2012

I stayed at the Carlisle Hallmark hotel at the end of Jan 2012 for business. All was very efficient (booked through Expedia). The receptionist was lovely and the room was sufficient. The bar's a bit souless, but then that's what you expect. The general area around the hotel's a bit crap - takeaways and the like - but I had... More

Was this review helpful? Yes
Claire Flint, General Manager at Hallmark Hotel Carlisle, responded to this review
January 30, 2012

Thank you for your review we very much appreciate it. Very glad to see that you enjoyed your stay and we very much look forward to seeing you again in the future. Kind regards Claire Flint General Manager More

ivanivan
Edinburgh, United Kingdom
Senior Contributor
22 reviews
28 helpful votes
5 of 5 stars Reviewed January 17, 2012
2
people found this review helpful

Stayed recently here and would have no hesitation in recommending it to anyone. Room was large and clean with bath and shower ,free carparking, free wi-fi and next door to the rail station. Food was excellent both dinner and breakfast, pool and gym available a short walk away paid extra at a reduced cost. Staff were very friendly and attentive... More

Was this review helpful? Yes
Claire Flint, General Manager at Hallmark Hotel Carlisle, responded to this review
January 18, 2012

Thank you for your lovely review I was very glad to hear that you enjoyed your stay with us and that the staff looked after you. I will pass all your comments onto them especially Angus and Antonio they will be thrilled by your comments. Thank you once again I we very much look forward to welcoming you back to... More

rjkirk
Eastbourne
Senior Reviewer
7 reviews
2 helpful votes
2 of 5 stars Reviewed January 13, 2012

Dirty and in need of a refresh! It's only redeeming feature was the little Indian waiter, who was polite, helpful and just as horrified as we were at the dirty plates and hair in the food. More

Was this review helpful? Yes
Claire Flint, General Manager at Hallmark Hotel Carlisle, responded to this review
January 16, 2012

Thank you for your response of which your comments have been taken on board and will be looked into and rectified immediately. Yours sincerely Claire Flint General Manager More

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SXDave
Essex
Senior Contributor
24 reviews
15 helpful votes
4 of 5 stars Reviewed January 13, 2012

Just outside Carlisle railway station this is very convenient for getting on the Settle to Carlisle railway or coming in form the Cumbrian Coast railway. Pleasant and helpful reception. Smart, very comfortable and a nice promptly-served breakfast, even though the kitchen is down a long corridor! Short walk into the town (in our case in the pouring rain!). Excellent for... More

Was this review helpful? Yes
Claire Flint, General Manager at Hallmark Hotel Carlisle, responded to this review
January 16, 2012

Thank you for your review we very much appreciate it and I was very glad to gear that you enjoyed your stay with us. I will pass on your comments to all the team and we very much look forward to welcoming you back to the hotel in the near future. Kind regards Claire Flint General Manager More

alicemike
ayr
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed January 11, 2012

Hi just back from the hallmark alovely warm andfriendly hotel very clean rooms spacious and fantastic shower the breakfast cooked to perfection we had a meal and the steak was amazing with hand cut chips and home made onion rings no frozen rubbish Iwould like to say abig thanks to claire thanks for my birthday card it meant alot you... More

Was this review helpful? Yes
Claire Flint, General Manager at Hallmark Hotel Carlisle, responded to this review
January 13, 2012

Thank you very much for your lovely review I was glad to hear that you enjoyed your stay and all the staff looked after you and made you feel so welcome. I will pass on your comments to all of the team especially Chef he will be thrilled with your comments, and your very welcome for you card I do... More

Disey19
Royal Tunbridge Wells, United Kingdom
Senior Reviewer
7 reviews
1 helpful vote
4 of 5 stars Reviewed January 3, 2012
1
person found this review helpful

My husband booked The Hallmark last minute as we needed to stay in Carlise to visit relatives. We were impressed. The hotel is literally on the doorstep of the rail station so super convenient and well placed for a walk around the town. The room was clean and quiet with a really spacious bathroom and a very comfy bed (it... More

Was this review helpful? Yes
Claire Flint, General Manager at Hallmark Hotel Carlisle, responded to this review
January 6, 2012

Thank you so much for your lovely review and comments which I have passed onto all the team, they were all thrilled to hear that you have a lovely time with us. Hope to see you again in the very near future. Kind regards Claire Flint General Manager More

sheila62
Newcastle upon Tyne, United Kingdom
2 reviews
5 of 5 stars Reviewed January 3, 2012

Excellent new year break - value for money and the staff were outstanding! Bedrooms ( well could have been classed as a suite) a little tired but spotlessly clean and the 'fourposter' was so comfy. Would recommend this hotel - and as stated previously the staff helped make the break that extra bit special, thank you all!! More

Was this review helpful? Yes
Claire Flint, General Manager at Hallmark Hotel Carlisle, responded to this review
January 6, 2012

Thank you so much for your review it was a pleasure looking after you for New year. What a great night everyone had I know that I enjoyed seeing everyone have such a good time. I have passed on all your comments to the team they are thrilled by them and are looking forward to seeing you again in the... More

grundster
chorley lancashire
Contributor
14 reviews
16 helpful votes
5 of 5 stars Reviewed December 20, 2011
3
people found this review helpful

Stayed here as we were in Carlisle to visit friends who are in pantomime there. Fab hotel ,free carparking, free wi-fi and right next to the rail station. Rooms large with full bath and shower over. Ate in the restaurant on Friday night and the meal was amazing. Breakfast buffet was also good, with lots of choice on both the... More

Was this review helpful? Yes
Claire Flint, General Manager at Hallmark Hotel Carlisle, responded to this review
December 22, 2011

Thank you for your lovely review I was delighted to hear that you enjoyed your stay and the staff looked after you. I will pass on your comments to them all they will be thrilled to hear them. Thank you once again and we hope to see you again. Kind regards Claire Flint General Manager More

Pamooola
Senior Reviewer
6 reviews
8 helpful votes
5 of 5 stars Reviewed December 19, 2011
1
person found this review helpful

Set right next door to the train station and 2 mins walk into town centre. Swift check in. Room was big and big bathroom with bath and shower. Over looked the station but heard no noise and we thought we would. Amazing choice for breakfast and it's Buffett style so you could help yourself. Ate in the hotel restaurant Friday... More

Was this review helpful? Yes
Claire Flint, General Manager at Hallmark Hotel Carlisle, responded to this review
December 22, 2011

Thank you for your review we very much appreciate it and such nice comments to. I was very pleased to hear that you enjoyed your stay and the staff looked after you, I will pass on your comments to them all. Once again thank you and we look forward to seeing you again soon. Kind regards Claire Flint General Manager More

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