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Premier Inn Carlisle - M6, Jct 44

Certificate of Excellence
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Parkhouse Road | Kingstown, Carlisle CA3 0HR, England (Formerly Holiday Inn Carlisle)
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Premier Inn Carlisle - M6, Jct 44
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Premier Inn Carlisle - M6, Jct 44
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638 reviews from our community

Traveler rating
    265
    211
    102
    35
    25
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196
236
30
88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (638)
  • Mar-May only
    (136)
  • Jun-Aug only
    (224)
  • Sep-Nov only
    (173)
  • Dec-Feb only
    (105)
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Somerset
Top Contributor
221 reviews 221 reviews
49 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This Premier Inn, in keeping with many others is located on the edge of an Industrial Estate and as such doesn't look too welcoming. When driving in to the car park there is a sign to the front car park, which was where we parked. Outside of reception there is a large "no parking" area, which allows one to unload... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We have stayed at a lot of Premier Inns around the country over the years. Whilst this Premier Inn does not look great from the outside, the room was very good, the restaurant provided a nice meal at a very good price (using the meal deal) and all the staff we encountered were genuinely excellent - friendly and efficient. Family... More 

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Aberdeen
Top Contributor
89 reviews 89 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Our third Premier Inn in just over a week but this was disappointing. If you arrive in the rear car park signage into reception is non existent. There is a sign showing to swipe door card - impossible if you have not yet signed in - yet the door was open!! Not very obvious - needs a reception sign. Good... More 

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Essex, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

best premier inn we have stayed in , food was fantastic in the restaurant menu very good, meal deal very good value for money fantastic choice ,all staff at this premier inn were very helpful and friendly.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Dorene M, General Manager at Premier Inn Carlisle - M6, Jct 44, responded to this review

Dear Guest, WOW! Thank you so much for your lovely review of our hotel, to say we are the best Premier Inn you have stayed in is praise indeed, I will certainly pass your very kind comments onto the team. I hope we can welcome you back again in the near future. Kind regards Dorene McDavid More 

Lincoln, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel in the past however due to a refurbishment we had to be moved. I would just like to thank Susan Barker and her team for all the help and assistance in ironing problems out with another hotel. This hotel and the staff have made me changed my mind about staying in another premier inn,... More 

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Dorene M, General Manager at Premier Inn Carlisle - M6, Jct 44, responded to this review

Dear Guest, Thank you so much for your very kind review our hotel, It is always lovely to receive such nice comments, it always gives the team a huge boost to see that their hard work is being recognised, I will certainly pass your comments on to Susan. I do hope we can welcome you back to our hotel in... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Amazingly comfortable bed, combined with dark, heavy curtains = excellent night's sleep. Shame the restaurant was disappointing and housekeeping chose to let themselves in whilst we were still in bed.

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Dorene M, General Manager at Premier Inn Carlisle - M6, Jct 44, responded to this review

Dear Guest, Many thanks for taking the time to review our hotel, I am really pleased you found our new beds comfortable, I have to agree with you! However, I was extremely disappointed to read that you found our restaurant disappointing, would you be able to contact my reception team with your details, or email me on carlislem6jct44.pti@whitbread.com as I... More 

Stoke-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

A bit worried due to previous reviews but very impressed by service and quality It looks a bit run down from the outside (my nipper said it looked like a hospital!) but very good inside. Restaurant probably the best premier inn one I've been in

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Dorene M, General Manager at Premier Inn Carlisle - M6, Jct 44, responded to this review

Dear Guest, Many thanks for taking the time to review our hotel, I was delighted you overlooked previous reviews and gave us a chance! Thank you for your very kind comments regarding our restaurant, maybe if you visit us again you could try our great value Meal Deal which includes your breakfast and a 2 course meal for £22.99. Kind... More 

Kingston upon Hull, England, United Kingdom
Top Contributor
63 reviews 63 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As with all the inn types the room i stayed in was the old type but had a modern large TV.They have had a extension put on with the new refit etc. Floor was clean and didn't make a sound when i walked around. I was on the second floor. Staff are helpful say the usual patter on arrival etc.... More 

Was this review helpful? Yes
Dorene M, General Manager at Premier Inn Carlisle - M6, Jct 44, responded to this review

Dear Guest, Many thanks for taking the time to review our hotel, I was very pleased to read that you found our clean and Modern and our team were helpful. Just for future reference, regarding the car park, we also have an overspill car part to rear of the hotel where you can also gain access to reception. I do... More 

Holland
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited this hotel for one night when on our way to Glasgow. Made the booking at the central booking agency. Arriving it apperead they made a mix up because the type of room we wanted was not available. But after a few phonecalls they were able to offer a sufficient sollution. Special thanks to Bethany. The hotelroom looks clean, modern... More 

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Dorene M, General Manager at Premier Inn Carlisle - M6, Jct 44, responded to this review

Dear Guest, Many thanks for your very kind review of our hotel, I was very pleased to read that Bethany was able to resolve the initial mix up to your satisfaction, I will pass your comments on to her, I agree we are conveniently located for trips backwards and forwards to Scotland. I really hope we can welcome you back... More 

Northampton, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

After a long journey on the M6 from Northampton battling Friday evening traffic and arriving quite late at night, I really appreciated the welcoming staff and speedy check-in. The room was clean and had everything that I needed.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Dorene M, General Manager at Premier Inn Carlisle - M6, Jct 44, responded to this review

Dear Guest, Many thanks for taking the time to review our hotel, I was delighted to read that you have had an efficient check in by our welcoming reception team and that you have found our rooms nice and clean, I hope to be able to welcome you back to our hotel in the near future, perhaps you would have... More 

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