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Premier Inn Carlisle - M6, Jct 44

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Parkhouse Road | Kingstown, Carlisle CA3 0HR, England (Formerly Holiday Inn Carlisle)
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Premier Inn Carlisle - M6, Jct 44
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Premier Inn Carlisle - M6, Jct 44
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624 reviews from our community

Traveler rating
    256
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    101
    35
    26
See reviews for
188
234
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87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stornoway, Scotland, United Kingdom
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed today NEW via mobile

We have stayed in quite a few premier inn's on our travels this time and I have to say that this one was the most in need of some improvement. The staff were disinterested, on arrival there was no one at reception and after ringing the bell and waiting I recalled seeing a couple of members of staff by a... More 

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2 reviews
5 of 5 stars Reviewed yesterday NEW

Having read the reviews, I was a little apprehensive but it was a good deal so decided to book. I have stayed at many Premier Inns and can say without hesitation that this is the very best! The Restaurant is exclusively for residents and they really concentrate on quality and service. The food was wonderful - best we have had.... More 

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Newcastle upon Tyne, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I used to stay at this hotel weekly with my last job. The hotel is conveniently located for travel around Cumbria and as a journey breaker on your way to Scotland. I have always been warmly welcomed by the reception staff and I could not ask for more helpful and friendly staff. I would definitely say that the biggest selling... More 

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Mansfield,Nottinghamshire
1 review
5 of 5 stars Reviewed 1 week ago

Couldn't fault the service from the second we entered to the second we left. The food was of high standard and good portions, and it was worth doing the meal deal. Very friendly staff, made everybody feel welcome and valued. Ideally located for lakes and hadrians wall. Definitely stop here again. It will be nice to see when the refubrishment... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Dorene M, General Manager at Premier Inn Carlisle - M6, Jct 44, responded to this review

Dear Guest, Many thanks for your very kind review of our hotel, I was extremely pleased to see that your whole stay, from start to finish, has met with your expectation and that we have delivered on everything. I am glad that the ongoing work in the hotel has not put a dampner on things and I hope that when... More 

cheshire
Top Contributor
50 reviews 50 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stopped here for one night in two rooms on our way home from Scotland. Very nice clean rooms and spotless bathroom,staff very friendly nothing any trouble for them asked for an extra bath towel and was given one straight away with a smile. It was busy the evening we stayed and they really needed an extra member of staff... More 

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Dorene M, General Manager at Premier Inn Carlisle - M6, Jct 44, responded to this review

Dear Guest Thank you very much for taking the time to review our hotel, I was delighted to read that you have found our rooms spotless and our team very friendly. Sorry you had a wait in the bar but thankfully the restaurant have made up for this and you have enjoyed your dinner and breakfast, maybe next time if... More 

Portsmouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The breakfast was as good, if not better, as one we had a few days ago at at 4 star hotel. Having teapots and mugs so you could make your own tea how you like it, rather than asking staff to refill little teacups was such a treat. The poached eggs were very good. I liked that we could control... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Dorene M, General Manager at Premier Inn Carlisle - M6, Jct 44, responded to this review

Dear Guest, Thank you very much for your lovely review of our hotel, I was delighted to see that your experience in our restaurant was a positive one, little things like the teapots tend to make all the difference I find. Thank you for mentioning the team, I will certainly pass on your kind comments. I do hope that we... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Had a great nights sleep,peace and tranquil no noise at all and not being asked to leave your room by 10.00 - 10.30 like some hotels. What i like is booking out time is 12.00 giving you time to recoup

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Dorene M, General Manager at Premier Inn Carlisle - M6, Jct 44, responded to this review

Dear Guest Many thanks for taking the time to review our hotel, I was very pleased to see that we have provided you with some peace and tranquillity, having the later check out certainly makes a big difference so you are not having to rush about in the morning. I really hope we can welcome you back to our hotel... More 

Oxford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived very late,to a very warm welcome,every one we met was smiling and helpfull,despite us not getting to the restuarant until 9.50pm!,we had the meal deal with free breakfast,great value,great food, all six of us loved it,breakfast the next day was an absolute treat,with my 4 kids all having something different,again getting great service from all the staff. To sum... More 

Was this review helpful? Yes
Dorene M, General Manager at Premier Inn Carlisle - M6, Jct 44, responded to this review

Dear Guest, Many thanks for your very kind review of our hotel, I was delighted that you have received a warm welcome from our reception team and that you have found our whole team helpful and smiling, I will certainly pass your comments on to the team as it gives them a great boost to know their hard work is... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

The noises coming from room 37 during the early hours of Sunday 29th March 2015 were nothing short of horrifying at first, though closer inspection confirmed that it was merely even training or some sort of tribute to the Wrestlemania event which was to be held later that night. I'll admit that before I started spectating this display of near... More 

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Dorene M, General Manager at Premier Inn Carlisle - M6, Jct 44, responded to this review

Dear Guest, Many thanks for taking the time to review our hotel, although I was extremely disappointed to read that your stay has not met with your expectations. I will certainly be following up on your comments and will find out exactly what happened the night you stayed with us. We take all complaints very seriously and I thank you... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

we travelled from Bristol to Oban and return. We needed a bed for the night on both journeys. This premier inn provided a comfortable bed . We both slept well. The breakfast in the morning was excellent and set us up for long drives to our destination. You know what to expect from Premier Inns and this was up to... More 

Was this review helpful? Yes
Dorene M, General Manager at Premier Inn Carlisle - M6, Jct 44, responded to this review

Dear Guest, Thank you for taking the time to review our hotel, I was pleased to see that you have slept well and that our Premier Inn breakfast has set you up for a long journey ahead. I hope that we can welcome you back to our hotel in the near future. Kind regards Dorene McDavid More 

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