We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Carlisle accommodations

The Tranquil Otter

Save
You added The Tranquil Otter to your Saves list
5.0 of 5 Lodge   |   Thurstonfield, Carlisle CA5 6HB, England
Hotel website
Hotel amenities
Offers & Announcements
Free room upgrade
The Tranquil Otter
Certificate of Excellence 2014
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Carlisle
Check In Check Out
Write a Review

372 reviews from our community

Traveler rating
    352
    19
    1
    0
    0
See reviews for
73
240
Solo
0
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
  • All months
    (372)
  • Mar-May only
    (107)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (80)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

My wife and I have just returned from a fantastic weekend at the tranquil otter.. The lodge itself was spotlessly clean and everything was catered for and the hot tub was ready to go right from check in.. The location is fab right on the lake..birds, ducks and nature all around you making it's very relaxing place to be. We... More 

Was this review helpful? Yes
Walsall, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We just spent 2 nights in the Chiffchaff lodge and it was absolute heaven. The lodge has everything you could need and more. We wanted a short, relaxed getaway and the Tranquil Otter was the perfect setting. The lake was frozen and absolutely beautiful (although we cant wait to come back when it isn't, to make use of the boat!)... More 

Was this review helpful? Yes
Kittoe, General Manager at The Tranquil Otter, responded to this review

Dear Aimee thanks for taking the time to review your recent stay with us. I know how keen you were to get out on the boat and as your picture shows, the lake was frozen save for a section in the middle. Hope you were not tempted to walk on snow. It is nice hot tubbing in the cold, and... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 3 nights at the Fieldfare lodge in December 2014 and never expected it to be so relaxing.Loved everything from the moment we set foot in the lodge.The place was absolutely spotless and every thing that one could need in the kitchen right from dish washing tablets to an ice bucket were in place,they even had ice in the... More 

Was this review helpful? Yes
Kittoe, General Manager at The Tranquil Otter, responded to this review

Dear Dais Thank you for taking the time to review your stay with us in Fieldfare lodge. It is great to get feedback from a new guest as well as our regular guests. We are pleased that you found everything you needed for your home from home stay with us. We love hearing that we have thought of most things... More 

Sheffield, England, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Just arrived back from having the privilege of being the first people to stay in the new Alder lodge,wow just wow! having stayed at the Tranquil Otter before we had experienced their high standards and the quality of their lodges but they have really outdone themselves this time.Alder is stunning the contrast of the rustic logs against the high quality... More 

Was this review helpful? Yes
Kittoe, General Manager at The Tranquil Otter, responded to this review

Dear Sally Happy New Year and thank you for taking the time to review Alder lodge during its first ever stay. We are pleased with the outcome of the new style of lodge, all locally sourced. The logs came from the Lake District too. We are pleased that you enjoyed the underfloor heating, it is the first time we've decided... More 

Northumberland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just enjoyed another fantastic stay at my most favourite place in the world (and believe me I've done some travelling). Amazing log cabin (Heron) with all the amenities you could possibly wish for and all within a stunning and peaceful location! We were lucky enough to see the Lough frozen this time round! Winter wonderland! Thanks again to Tazeem, Nick... More 

Was this review helpful? Yes
Kittoe, General Manager at The Tranquil Otter, responded to this review

Dear Scampi-fry What a great trip advisor name. Thank you for your recent review of Heron during winter. It is great when the lake is frozen, and the wildlife waddle across the ice. It does mean that boating becomes out of the question. We look forward to welcoming you in March - not usually frozen then. Thank you for being... More 

Carlisle, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Just got home today after our 5th stay at the tranquil Otter (3 Christmas Stays and 2 other short breaks) with our 6th and 7th visit already in the pipeline so i think it is safe to say the Tranquil otter really is amazing. We actually only live in carlisle which is only a few miles from the tranquil otter... More 

Was this review helpful? Yes
Kittoe, General Manager at The Tranquil Otter, responded to this review

Dear Bev Thank you for reviewing your recent Christmas stay with us and for booking again for next Christmas. It is amazing to be able to welcome local guests. Heron, like some of our other lodges, is great for special family occasions such as Christmas. Thank you for mentioning Longburgh Pool - it is such a great local facility -... More 

Chandlers Ford
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is the second time we have stayed at The Tranquil Otter. We stayed here for Christmas and what a great time we had. This time we stayed in the Dunnock Lodge. Two double bedrooms one with ensuite bathroom. The other bedroom was next to the wet room which was very large and could be used by anyone that is... More 

Was this review helpful? Yes 2
Kittoe, General Manager at The Tranquil Otter, responded to this review

Dear Woody Thank you for your review of Dunnock Lodge and your 2014 Christmas stay and thank you for booking again. What makes us different is the proximity of the lodges to the lake and the views across the lake. There is a Christmas tree in each lodge for the Christmas Holiday and Fiona is very creative in make the... More 

Bolton, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 18, 2014

We have just got back from the tranquil otter (our 5th time this year) and it was as wonderful as the first time we found this place! It is just so relaxing, love the upgrades in the lodge, as always the hot tub is lovely especially at night, the log burner gives a welcoming glow and the walk around the... More 

Was this review helpful? Yes
Kittoe, General Manager at The Tranquil Otter, responded to this review

Dear Bev It was lovely to see you on your fifth stay with the Otter. Thank you for taking the time to review your recent stay in Dunnock Lodge. We are pleased that you noticed the changes we've been making to the lodges. Our first time guests are always surprised at the proximity of our lodges to the lake. The... More 

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 15, 2014

I stayed here with my partner after looking for a last minute lodge with a private hot tub. Well, the Tranquil Otter completely exceeded our expectations. I also booked without looking at TripAdvisor so was even more delighted with my booking when I read all the excellent reviews. I don't think one guest has ever had a bad experience and... More 

Was this review helpful? Yes
Kittoe, General Manager at The Tranquil Otter, responded to this review

Dear Thomas Thank you for your review of Fieldfare Lodge, we are pleased that both of you enjoyed your stay with us. We find that our guests arrive with lots of plans and then tend to stay in and enjoy the view. Living on site, I enjoy the sound that the mute swans make when they fly in the mornings.... More 

Preston, England, United Kingdom
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 10, 2014

We wanted somewhere quiet and peaceful for our honeymoon and the Tranquil Otter didn’t disappoint. We received a phone call on the Monday to say that they were doing some building work next to the lodge we were due to stay in and that they had upgraded us to the Heron Lodge free of charge. A very nice gesture. The... More 

Was this review helpful? Yes 3
Kittoe, General Manager at The Tranquil Otter, responded to this review

Dear Ricky and Katy Thank you for reviewing your stay in Heron Lodge and for being the perfect guest. Our lodges are secluded with views of the lake and it is possible to enjoy the hot tub without being overlooked, something that is important to most of our guests. We are pleased that you were able to enjoy sunset and... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Tranquil Otter? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Tranquil Otter

Address: Thurstonfield, Carlisle CA5 6HB, England
Phone Number:
Location: United Kingdom > England > Cumbria > Carlisle
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Tranquil Otter 5*
Number of rooms: 8
Also Known As:
The Tranquil Otter Hotel Carlisle

213 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (187)
Viewed
Hotel & grounds (29)
Viewed
View from room (31)
Viewed
Room/suite (14)
Viewed
Dining (8)
Viewed
Bathroom (10)
Viewed
Pool/beach area (4)
Viewed
Other (91)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (1)
Viewed
View from room (5)
Viewed
Family/play areas (1)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay