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Quality Hotel Colchester, Essex

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Quality Hotel Colchester

3.0 of 5
A12/A120 Ardleigh Junction | Essex, Colchester C07 7QY, England (Formerly Ramada Colchester)
Hotel amenities
Quality Hotel Colchester
14 traveler photos
Ranked #19 of 23 hotels in Colchester
2.5 of 5 stars 21 Reviews
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21 reviews from our community

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Traveler rating
    1
    4
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Date Rating
bristol
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
“Potentially good hotel in need of TLC”
2 of 5 stars Reviewed June 18, 2013 NEW

We have stayed at this hotel over the years (previously the Ramada, now the 'Quality Hotel'). The change of owners so far has done nothing to prevent this hotel sliding into a total shambles. Staff are unmotivated, and look totally defeated. This time the room was very cold in June. We rang reception and they said they would 'boost' the... More

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See 4 more reviews by spartaBristol for Colchester
ramadacol, General Manager at Quality Hotel Colchester, responded to this review
June 19, 2013

Thank you for your recent review of the Quality Hotel Colchester. I am sorry that we did not meet your expectations on this occasion and your stay with us was dissapointing. I would like to take this opportunity to state that the Hotel has not undergone an ownership change; we have undergone a brand change from Ramada and into a... More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Not bad for the price”
3 of 5 stars Reviewed June 13, 2013 NEW

Expectations were low after some of the previous reviews. In fact, the hotel was fine. The rooms were pretty standard for a three star chain hotel. Reception staff were excellent and the bar and restaurant staff, although inexperienced, tried hard. Food was ok and breakfast freshly cooked. There was little noise from the two nearby dual carriageways. All in all... More

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ramadacol, General Manager at Quality Hotel Colchester, responded to this review
June 19, 2013

Thank you for your review following your recent stay at the Hotel. I am pleased to read that your had a comfortable and enjoyable stay with us and we catered for your requirements. I hope that we will have the opportunity to welcome you back to the Hotel again soon. Kind regards, Mark Sheppard General Manager (Interim) More

lincolnshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Worst hotel I have ever stayed in, rude staff and dirty room”
1 of 5 stars Reviewed June 8, 2013

Rang the day before to see if we cold check in early, very polite and helpful man said he could have a room ready for us by 12. We arrived 12.30 to a rude receptionist who said can I help when I said we are her to check in, She said rudely that check in was a 2pm. When I... More

Was this review helpful? Yes
ramadacol, General Manager at Quality Hotel Colchester, responded to this review
June 19, 2013

Thank you for your recent review following your stay at the Quality Hotel Colchester earlier this month. I am sorry that we did not meet your expectations on this occasion and there were a number of issues you experienced during your stay, largely regarding the quality and cleanliness of your bedroom. I would like to apologise in particular for the... More

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England
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
9 helpful votes 9 helpful votes
“Nice staff shame about the owners”
3 of 5 stars Reviewed June 4, 2013

This is my fourth visit to this hotel. I find it comfortable, like an old pair of shoes. My ground floor room was fine but dated (refurb due soon). It must be good judging by the number of ants residing there! Bar is OK, food is below par but there is an excellent pub/restaurant at the entrance. Not up to... More

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ramadacol, General Manager at Quality Hotel Colchester, responded to this review
June 19, 2013

Thank you for your recent review of the Quality Hotel Colchester. I am pleased to read that you are a regular guest with us and thank you for continuing to support the Hotel whilst you visit Colchester. I would like to take this opportunity to mention that the Hotel has not undergone an ownership change, we have had a brand... More

UK
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
“Better than expected”
3 of 5 stars Reviewed June 1, 2013 via mobile

Having booked this hotel before reading the recent reviews I was a little worried. My fears were not allayed by the slightly frosty welcome at reception. Thankfully there was no need to worry. Although the room looked a little tired it was absolutely fine, clean and more than adequate for a night's stay. It's set in a nice location with... More

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ramadacol, General Manager at Quality Hotel Colchester, responded to this review
June 19, 2013

Thank you for your recent review of the Quality Hotel Colchester. I am pleased to read that you had a comfortable stay with us, and I thank you for sharing your experience with others. I would also like to thank you for noting our location and the ease of access that the Hotel provides. The refurbishment programme to the bedrooms... More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
“Another Excellent Stay........”
5 of 5 stars Reviewed May 28, 2013

It's a shame that none of the reviews that I've posted previously when this hotel was the Ramada are now available, as we've never had an issue while staying here..... We've now had 10 stays at this hotel, although our stay this bank holiday is our first with it under the Quality Hotel name. We arrived late on Monday afternoon,... More

Was this review helpful? Yes
See 4 more reviews by Shazza_030711 for Colchester
ramadacol, General Manager at Quality Hotel Colchester, responded to this review
June 19, 2013

Thank you once again for your review of the Quality Hotel Colchester following your stay with us last month. I am delighted to read that you had yet another positive experience with us; it is a pleasure to read and we thank you for sharing your experiences with others. Thank you in particular for noting the changes to the bedrooms... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Quality Hotel, what quality? No quality at all!”
1 of 5 stars Reviewed May 20, 2013

This hotel is a no go! i advise all customers to choose somewhere else before you are put to totally misery! first of all the car park is un-tidy litter located all over the car park not swept The staff where rude, the room was disgusting spiders in the bath mould around taps and shower ripped chair stains on the... More

Was this review helpful? Yes 1
ramadacol, General Manager at Quality Hotel Colchester, responded to this review
June 19, 2013

Thank you for your review following your stay at the Quality Hotel Colchester last month. We are sorry that you did not enjoy any aspect of your stay with us; this is disappointing as we are currently undergoing a period of refurbishment in our bedrooms which will improve our product and enhance our guests stays. As you will appreciate, this... More

Halesowen, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“A sad hotel”
1 of 5 stars Reviewed May 9, 2013

We have just returned from a one night visit to this Hotel. The first impression was of an unloved, and uncared for place. Signage was poor...almost suggesting that it was best not to be found. The carpark was unswept and litter-strewn...and not recent litter. It showed signs of quite severe subsidence too. The reception we received was luke warm and... More

Was this review helpful? Yes
ramadacol, General Manager at Quality Hotel Colchester, responded to this review
May 20, 2013

Thank you for your review following your recent stay at the Quality Hotel Colchester I am sorry that you experienced issues during your stay and I would like to thank you for your feedback regarding asepcts of your bedroom. We have now commenced our refurbishment programme which will enhance our bedrooms and rectify some of these points. We are also... More

London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“You get what you pay for!”
3 of 5 stars Reviewed May 8, 2013

My boyfriend and I stayed at this hotel whilst visiting friends in Colchester for the weekend. We managed to get a special offer, for two nights for two people it was £59. Having read the reviews I was not expecting a nice hotel. As it goes the reception area etc are all very nice, big and clean. However the rooms... More

Was this review helpful? Yes
See 3 more reviews by louiseb28 for Colchester
ramadacol, General Manager at Quality Hotel Colchester, responded to this review
May 20, 2013

Thank you for your recent review of the Quality Hotel Colchester. We have now commenced our refurbishment programme which will enhance our bedrooms. I would like to thank you for your positive comments regarding the staff and other aspects of the Hotel which you mention. I hope that you may reconsider staying at the Hotel again soon should the need... More

Cambridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Cheap but not cheerful”
2 of 5 stars Reviewed May 7, 2013

Cheap rate room that sufficed for an overnight business stay. Staff were unwelcoming and looked as though they wanted to be elsewhere at check in and out Room was in need of decorating and carpet threadbare. Tv didn't work in first room given Bathroom was dirty with half used soap in bath Evidence was seen that some rooms were being... More

Was this review helpful? Yes
ramadacol, General Manager at Quality Hotel Colchester, responded to this review
May 20, 2013

Thank you for your review following your recent stay at the Quality Hotel Colchester I am sorry that you experienced some housekeeping issues whilst with us. As you point out, we have now commenced our refurbishment programme which will enhance our bedrooms and rectify some of the the issues you experienced during your stay. We are aware that certain aspects... More

 
 
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Quality Hotel Colchester
2.5 of 5 stars 21 reviews
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Additional Information about Quality Hotel Colchester

Also Known As:
Ramada Colchester Hotel Colchester
Ramada Colchester Hotel
Ramada Colchester
Colchester Ramada
Quality Hotel Colchester Essex
Address: A12/A120 Ardleigh Junction | Essex, Colchester C07 7QY, England (Formerly Ramada Colchester)
Region: United Kingdom > England > Essex > Colchester
Amenities:
Fitness Center Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #19 of 23 hotels in Colchester
Price Range: $
Hotel Class:3 star (3*)
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Quality Hotel Colchester
A12/A120 Ardleigh Junction Essex
Colchester C07 7QY
England
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