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All 17 Colchester hotels

BEST WESTERN Rose & Crown Colchester

3.0 of 5 Hotel   |   East Street, Colchester CO1 2TZ, England
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Ranked #8 of 17 Hotels in Colchester
A recent review
3 of 5 stars reviewed 2 days ago
JudgeStarr
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227 reviews from our community

Traveler rating
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    90
    44
    21
    14
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22
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

After reading favourable reviews decided to book an executive room in the new block as only request was for a warm room, after arriving found room had been changed to above pub , was old and very cold, after explaining how room was not executive or warm was given my original choice. Room was very warm, able to control perfectly,... More

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Wantage, United Kingdom
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed one night and was given a disabled executive room with easy access which I needed. Staff all very helpful and as I was along I had room service which was very efficient. My dinner choice was a lovely Piri piri chicken salad which was refreshing and spicy and beautifully served. The room was a very comfortable. I didn't get... More

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Reading, UK
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Fantastic character and very reasonably priced. Staff very friendly - told us about a disco at the hotel on the night of our stay, so she could pick a room. We were going out so said it didn't matter and as promised the disco finished promptly at midnight. Creeky floors as you'd expect in a building of this age and... More

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St. Albans, United Kingdom
Top Contributor
93 reviews 93 reviews
44 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located on a busy road junction just outside the town centre, about a 15 minute walk up hill into the centre. We were made very welcome by reception and given an executive room situated in the separate, modern building a few steps across the car park access from reception. Room was standard design hotel room, but fairly... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a one night stay and from the first call to discuss availability (where the friendly Sue helped us with the booking and local knowledge) to check out everything about the venue was excellent. The hotel is a great mixture of wooden beamed quirkiness through to modern fixtures. The room was great with a comfortable bed and modern bathroom.... More

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Doncaster, United Kingdom
Top Contributor
62 reviews 62 reviews
36 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very old creaky hotel with character, I stayed in the old part of the building and if you are over 6 ft tall, then you better watch your head as the beams etc are low. The room I was allocated was excellent - no problems whatsoever apart from the first night when there was a very noisy... More

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Jensen Beach, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Only one night stay but couldn't have been better served by the staff who did everything to ensure we had a quiet and comfortable night's stay and went out of their way to give us accurate instructions as to guide us to locations in what was a strange city.

Review collected in partnership with Best Western GB

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Reading
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 18, 2014

I stayed here while visiting my daughter at university. The room was spotless, the bed comfortable and the bathroom well stocked with towels. Tea and coffee supplied, freeview on the television, even a fan available in the wardrobe along with an iron and ironing board. The lady in reception (unfortunately I didn't get her name) was wonderful and nothing was... More

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St. Albans, United Kingdom
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
169 helpful votes 169 helpful votes
2 of 5 stars Reviewed October 12, 2014 via mobile

The idea of spending a night in "the oldest recorded hotel in England" had left me quite excited (for a business trip). However, this excitement quickly turned to disappointment when I arrived. After hours on the road I was keen to get checked-in and settled, so the 15 minute wait at an unmanned reception (at 18:00) didn't help my mood.... More

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Ricardo S, General Manager at BEST WESTERN Rose & Crown Colchester, responded to this review

Dear Guest, Suffice to say, I was extremely disappointed to hear of your obvious dissatisfaction. For that I apologise. Nothing else I can say will be able to make it better with regards our poor delivery of service. The issues with regards poor decoration on room 201 are being addressed, as we have a continuing programme of re-decorating 2 rooms... More

dubai
Top Contributor
114 reviews 114 reviews
64 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed October 9, 2014

I had arranged a late arrival. However, the room offered was rather like a garage conversion: it opened onto the main road - literally the opened onto the main Colchester road. The heating didn't work at all - so the room was cold - and the 'wet room' shower - was aptly named -because the drain was partially blocked -... More

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Ricardo S, General Manager at BEST WESTERN Rose & Crown Colchester, responded to this review

Dear Guest, Suffice to say, I am extremely disappointed to hear of your obvious dissatisfaction. Let me start by thanking you for comments about your experience our Hotel. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will... More

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Additional Information about BEST WESTERN Rose & Crown Colchester

Address: East Street, Colchester CO1 2TZ, England
Phone Number:
Location: United Kingdom > England > Essex > Colchester
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Rose & Crown Colchester 3*
Number of rooms: 39
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Also Known As:
Best Western Rose And Crown Colchester
Best Western Rose & Crown Colchester Hotel Colchester
Best Western Hotel Colchester
Best Western Colchester
Colchester Best Western
BEST WESTERN Rose & Crown Colchester Essex

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