For a Best Western, this could be better. I stayed for one night with my mum and sister for a short relaxation break and was not overly impressed. I had read previous reviews about the reception staff and so were keen to see what service we would receive! It could have been better as we werent immediately acknowledged and they... more

First impressions great from outside enter the reception and looks nice. Then we go to check in and the male receptionist is awful. He didnt make us feel welcome, stared us up and down and was in no way friendly. Gave us wrong directions to the room as well. Enter the room is very dated and dark, other guests can... more

My mum and I arrived here following a disasterous visit to The Rivenhall Hotel in Witham. We were greated by a friendly receptionist who upon hearing our story kindly gave us a room for disabled so that we had plenty of room for my one year old to crawl around. The room was lovely and clean, spacious and bright. We... more

Stayed for just one night whilst on business in the area. The hotel is easy to find and has plenty of parking. The building is early 1970s so not beautiful but is very spacious and light inside. The staff were all friendly, polite and welcoming. Check-in was easy. My room was spotlessly clean with a nice bathroom and wireless internet.... more

I stayed here for two weeks on work business in Colchester - it certainly was not a positive stay and there were problems with each of the rooms. The main problem was the cleanliness of the bedroom as there were cobwebs, dead flies and dust. I asked the Asst Manager to come to the room so that she would see... more

I stayed in this hotel for 4 nights whilst working in Witham, as my first choice of the Stoke By Nayland hotel was fully booked for this weekend. This hotel is in a good location for business, approx 10 mins from Witham and less than 5 mins to Colchester however it's location right next to the A12 does cause some... more

The hotel was a convenient location for a business meeting I had to attend but unfortunately that was all that was good about it! I took my partner thinking that she would be able to enjoy a stay in the apparently 4* hotel and make use of the leisure facilities but I wish I had read the other reviews before... more

Went there for a wedding checked in ok but rang down for directions. Had to ring 4 times as the first girl I spoke to had gone home and it was getting close to the time when we had to be at a function. Room was ok and parking was fine. Lobby was a bit odd like a roman baths.... more

Checked out after spending 2 weeks here while at work in Witham. While the facade may not be very encouraging, inside is a very spacious hotel. The rooms and bathrooms are large, specially compared to hotels in Europe. The restaurant is competent but there is not much variety on the menu. However, the English breakfast is very satisfying. The muesli... more