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Premier Inn Birmingham North - Sutton Coldfield

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Whitehouse Common Road, Sutton Coldfield B75 6HD, England
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Rooms from £55
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Premier Inn Birmingham North - Sutton Coldfield
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Premier Inn Birmingham North - Sutton Coldfield
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228 reviews from our community

Traveler rating
    79
    77
    44
    20
    8
See reviews for
85
56
10
37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
  • All months
    (228)
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    (43)
  • Jun-Aug only
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Cardiff, United Kingdom
Top Contributor
102 reviews 102 reviews
53 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Selected this hotel as it was close to where I had a meeting the next day and all I can say is how can you charge full price for the inconvenience caused with your extension works? I couldn't park in the reduced sized car park, so parked on the road!! Check in was an awful experience. The room had no... More 

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Amy H, Manager at Premier Inn Birmingham North - Sutton Coldfield, responded to this review

Dear Guest, Thank you for taking the time to leave us feedback about your stay with us. I sincerely apologise for the issues during your stay. We are going through and extensive refurbishment programme to improve our existing product and feedabck from guests like yourself is valubale to make sure we provide only the best for our guests. I will... More 

Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Car park is big so easy to find a space, the bar/restaurant next door was a very up to date and nice place to eat. The staff were more than helpful with everything, there's no noise I could complain about, only fault I could think of is a bigger tv would be better, but hard to watch from the bed... More 

Review collected in partnership with premierinn.com

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 11, 2015

This is my second week here on business in March 2015 and everything is as expected and to the standard published. Clean, tidy bathroom bed all fine. Will be staying here again for the new couple of weeks too! There is no iron or phone in room. No views but thats expected as its out of town. Plus - its... More 

Review collected in partnership with premierinn.com

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Grange-over-Sands, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2015

I stay here quite a bit as it's handy for work and have no complaints about the hotel. However the car park has no CCTV and I came down this morning to find that someone had hit my driver's door at some point last night and obviously decided to just leave without saying anything or leaving any details. So to... More 

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Knutsford, United Kingdom
Top Contributor
61 reviews 61 reviews
26 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 6, 2015

these guys keep getting it right. This place is a little tiered but they are adding more rooms so it will be better. I had the last room (room 2) it was right near to reception so there was a little noise. They staff were great at check in. If your looking for fine dinning then maybe the pub is... More 

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somerset
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 21, 2015

Undergoing a 19 room extension. Room was clean but tired, not the quietest room i've had, room was groundfloor and next to the main road. Room was difficult to get warm, no cctv in carpark and is shared by the adjoining pub, can be difficult for large vehicles to get into when busy.

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Nottinghamshire, United Kingdom
1 review
5 of 5 stars Reviewed February 16, 2015

Had a fantastic stay with Premier Inn, would book again. everything perfect Very welcoming, and helpful, nothing too much trouble for the staff, room very nice and warm, bed comfortable, shower very powerful and bathroom warm. All very cosy. We were only 10 minutes from wedding venue.

Review collected in partnership with premierinn.com

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Bedfordshire
Top Contributor
83 reviews 83 reviews
17 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed February 15, 2015

4 of us (2 couples) stayed here on Friday night. It was £35 per double room. Amazing value for money. So....there is plenty of parking. A large restaurant and pub attached. Clean and well kept rooms with very helpful and friendly staff. The Hypnos beds really do make a difference and provide a comfortable nights sleep. The pillows and duvet... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 14, 2015

The only good aspect was the staff. Apart from that, very disappointing. 1. The room only had a small wall heater; even when the thermostat was set to the maximum (23 degrees), the room remained quite cold; the thermostat automatically reset to 16 degrees sometime during the night, so very cold when getting up 2. The drainage in the sink... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Birmingham North - Sutton Coldfield, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests receive a warm welcome in a clean and comfortable environment, I sincerely apologise that on this occasion we failed to provide this. I will be in contact shortly to gather some more information. Please be assured your... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed February 10, 2015

I usually stay at this Premier Inn when visiting relatives in Birmingham and have nothing but praise for the friendliness and helpfulness of the staff; always eager to oblige and ask if everything is ok. My only problem is the their heating system. It is a small wall heater and never heats the room sufficiently enough.

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