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Premier Inn Birmingham North - Sutton Coldfield

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Whitehouse Common Road, Sutton Coldfield B75 6HD, England
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Premier Inn Birmingham North - Sutton Coldfield
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241 Reviews from our TripAdvisor Community

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Traveler rating
    85
    79
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (241)
  • Mar-May only
    (53)
  • Jun-Aug only
    (58)
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    (56)
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Croydon, United Kingdom
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay in Premier Inns quite often and this hotel met all my expectations. It is newly refurbished with some works ongoing, however this didn’t effect me on my stay. Due to being new, the hotel is really fresh and up to date so everything in it feels almost unused. The rooms also feel really new and were all incredibly... More 

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Southampton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great staff very friendly and helpful . Food was brilliant plenty off it. Room was clean and hotel public areas very tidy .Would recomend it to anyone. Booked well in advance and only paid £35, a real bargin

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Cannock
Level Contributor
107 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Booked this hotel for an overnight stay so we could be close to Moxhull Hall for a wedding. Three days before the wedding the hotel rang to say the refurbishment phase was taking longer than expected and we could not stay here. They did offer an alternative 8 miles away in Tamworth centre and said they would not charge any... More 

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Merseyside, United Kingdom
1 review
5 of 5 stars Reviewed May 27, 2015

A very clean room awaited us. It was a family room. Children were happy with their beds and ours was very comfortable. Although there was work going on it did not affect our room. Our room was a new one and lovely. There was a problem with the fire alarm in the early hours which disturbed our night. The staff... More 

Review collected in partnership with premierinn.com

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Watchet
1 review
1 of 5 stars Reviewed May 26, 2015

Having stayed often at many Premier Inns and never having had to complain the unit at Sutton Coldfield was a huge disappointment inasmuch as the room and bathroom, although clean, appeared not have had any upgrading since the building of the original manor house! Both the bedroom and the bathroom were too small to turn around in and the facilities... More 

Review collected in partnership with premierinn.com

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Amy H, Manager at Premier Inn Birmingham North - Sutton Coldfield, responded to this review

Dear Guest, Thank you for taking the time to leave us your feedback. I do apologise that you found your stay not up to standard. We are currently undergoing a full refurbishment of all of our rooms to update them and bring them up to the highest Premier Inn standard. Hopefully when the work is complete at the end of... More 

Aberdeen
Level Contributor
93 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed May 20, 2015

In the new wing which was quite a haul on the second floor with no lift and heavy cases -a rough start coming all the way from Aberdeen. The room was lovely -new bed, bedding towels etc. VERY noisy bedroom fan- if a partner used the bathroom in the night -and the awkward placement of the room mirror directed the... More 

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Portsmouth, United Kingdom
1 review
1 of 5 stars Reviewed May 20, 2015

Me and my other half stayed at this hotel during the duration of the 'Body Power' expo. We were awoken between 11pm-12am to what sounded somewhat like a power drill? We were very distraught. This continued for 1/2 hours. I was very confused as to why this would have happened as Premier Inn supposedly Guarantees 'a good night sleep'...Far from... More 

Review collected in partnership with premierinn.com

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Amy H, General Manager at Premier Inn Birmingham North - Sutton Coldfield, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback on your stay. I apologise that you didn't get a good night sleep. We were not aware that any drilling was happening over night in the last few weeks. Obviously we have our goodnight guarantee, if you could give us a call at the hotel we would... More 

Cheshire, United Kingdom
1 review
4 of 5 stars Reviewed May 18, 2015

This hotel is very clean, comfortable and friendly, the restaurant food is excellent. There is just the issue of no lift and we where placed in the smallest room on the top floor with no bath and a 3 month old baby. We had to take the pram up and down 4 lots of stairs and bath her in a... More 

Review collected in partnership with premierinn.com

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Coventry, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 13, 2015

Got stuck in traffic on the way & had somewhere else to go to meet friends on a night out. Asked the receptionist Matt if he could get us a taxi in 15mins when we checked in. He said it was no problem and would sort that for us. 15 mins later we were out of our room door &... More 

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Glasgow, United Kingdom
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 9, 2015

Stayed here with my daughter for one night and as she'd been Uni all day and then we had driven from Scotland straight down we arrived hungry and tired. The night Receptionist was friendly and attentive and after we'd checked in he asked if we knew about the Premier Inn's Sleep Guarantee and said we would have a Great Sleep... More 

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