We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PREMIER Moor Hall Hotel & Spa

Certificate of Excellence
Hotel website
Hotel deals
Moor Hall Drive | Four Oaks, Sutton Coldfield B75 6LN, England
Book on
TripAdvisor
Trusted partner. We work with Best Western to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
BEST WESTERN PREMIER Moor Hall Hotel & Spa
Professional photos View all
Browse nearby
BEST WESTERN PREMIER Moor Hall Hotel & Spa
Add Photo Write a Review

947 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    479
    261
    139
    48
    20
See reviews for
189
320
28
160
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (947)
  • Mar-May only
    (271)
  • Jun-Aug only
    (241)
  • Sep-Nov only
    (231)
  • Dec-Feb only
    (204)
All months
Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

I regularly meet at Moor Hall with friends and colleagues and for business meetings / lunch. I have to say that the staff on duty are always professional, well mannered and always willing to make you feel very welcome. In particular today I would like to say a big thank you to Connie, Jess and Kerry for excellent, friendly and... More 

Was this review helpful? Yes
North Yorkshire
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed for four nights. Room large and had everything you could need i.e. iron, hair dryer, dressing gowns etc. The bed was to soft for our liking and the rooms do need updating as they don't look as good as in the photo's. Hole in the curtains and carpet all rucked up. I booked it because I like houses of... More 

Was this review helpful? Yes
Birmingham
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Visited Moor Hall as my niece wanted to complete the Big Hoot that is currently overtaking Birmingham where we went in search of owls! Moor Hall 'love owl' is beautiful and very detailed. We pre-booked the Big Hoot Afternoon Tea which was lovely, very relaxed afternoon and service was very good only thing needed is the hotel to be updated... More 

Was this review helpful? Yes
Cambridgeshire, UK
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our group of 8 returned for an annual family get-to-gether. This hotel never lets us down. Very family friendly, large bedrooms and food was the best ever since we've been staying here for the last 5 years.. We dined in both the carvery and the oak room. Both distinctively different but both very good. The food in the Oak Room... More 

Was this review helpful? Yes
Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Welcome back to Moor Hall Hotel & Spa. What a fantastic accolade to your recent stay for your annual family get together. Since your last visit, we are very proud that our Oak Room restaurant has been awarded two AA Rosettes for its consistent high quality of food and service, which is a great tribute to the hard work and... More 

Luxembourg
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This place has surely seen better days. The beautiful buildings and pristine golf course opposite (great views from the large terrace) are unsurpassable, however the hotel lets itself down in other ways. No room fridge was a little bit of a shock (larger rooms had fridges but empty ones), but bar/restaurant staff training does not seem to have taken place... More 

Was this review helpful? Yes
Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Thank you for sending us your review of your recent stay. I am delighted that you received great service from our Reception team during your stay, and you remain impressed with the wonderful surroundings and inspiring views enjoyed at this historic country house. I am however very disappointed to read that there were aspects of your visit that did not... More 

CLEVEDON,NR BRISTOL, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is set in beautiful grounds, rooms are generous & clean throughout. All staff are extremely helpful & friendly. Food in bar/lounge nice and breakfast has a good selection of food; Soya milk available too. Overall a lovely friendly hotel to stay at.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

I am delighted that you were very impressed with the hotel, and enjoyed excellent food and service during your stay. Moor Hall sits in beautiful parkland, and has a lot to offer both the business and leisure guest. This lovely country house is in easy reach of Birmingham, the NEC Group/LG Arena and the major rail and motorway links, so... More 

Buckinghamshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

From the off the staff were really helpful, check-in was quick and precise. Unfortunately we could not get into our room, the staff were swift in resolving the matter and upgraded us to what we believed was a suite. Restaurant staff at The Country Kitchen were very attentive and the restaurant was quiet, but with a pleasant atmosphere. The food... More 

Was this review helpful? Yes 1
Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

We remain a family run business, and we are very proud of our staff and the fantastic service that they offer our guests each and every day. I am sorry that you could not access your room, but I am pleased that our team resolved the matter swiftly Chef will be delighted that you found the food during your stay... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Fantastic Hotel, extremely friendy and helpfull employees. It is a joy to visit the hotel, you feel lik you are in a home from home. the food is great, the spa facilities are lovely as well. The hotel is easily accessible from main roads and motorways. The breakfast is great vaule for the quality and amount of food you receive.... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Thank you for your fantastic review following your recent stay with us on business. I am delighted that you found the hotel easily accessible and appreciated our friendly service, great food and all the facilities on offer at Moor Hall Hotel & Spa. I am pleased you found the breakfast good value and thank you for personally recommending the generous... More 

Lichfield, United Kingdom
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had booked the Ladywood Room for a pre-lunch gathering for 15, followed by lunch in the Country Kitchen and then back to the Ladywood Room. The staff could not have been more helpful and everything was exactly as we had asked for and expected. The lunch was well cooked and hot and catered well to the vegetarians among us.... More 

Was this review helpful? Yes 1
Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Thank you so much for your wonderful review of your recent visit to Moor Hall for a Golden Wedding Anniversary celebration. Our staff will be delighted that they helped to make this day so special, and we hope to welcome you back to Moor Hall in the near future, where you can be assured of our best attention. More 

Questions? Get answers from hotel staff and past guests. Ask a question

681 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (129)
Viewed
View from room (8)
Viewed
Hotel & grounds (50)
Viewed
Room/suite (21)
Viewed
Dining (6)
Viewed
Bathroom (7)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
3:56
Videos (1)
Viewed
Other (34)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (495)
Viewed
Amenities (66)
Viewed
Jacuzzi Room (43)
Viewed
Junior Suite (55)
Viewed
Pool (2)
Viewed
Restaurants and Bars (48)
Viewed
Standard Double Room (31)
Viewed
Standard Double Twin Room (33)
Viewed
Standard Single Room (35)
Viewed
Suite (63)
Viewed
Superior Double Room (42)
Viewed
Superior Double Twin Room (40)
Viewed
The Hotel (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Hotel & grounds (25)
Viewed
Bathroom (4)
Viewed
Dining (13)
Viewed
Pool/beach area (3)
Viewed
Room/suite (8)
Viewed
View from room (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Sutton Coldfield
2.2 mi away
New Hall Hotel & Spa
New Hall Hotel & Spa
#2 of 11 in Sutton Coldfield
4.5 of 5 stars 742 reviews
3.9 mi away
Fairlawns Hotel And Spa
Fairlawns Hotel And Spa
#1 of 1 in Aldridge
4.5 of 5 stars 679 reviews
3.2 mi away
Ramada Birmingham, Sutton Coldfield
Ramada Birmingham, Sutton Coldfi...
#11 of 11 in Sutton Coldfield
3.5 of 5 stars 970 reviews
Show Prices
Show Prices
Show Prices
3.6 mi away
The Belfry
The Belfry
#1 of 1 in Wishaw
4.0 of 5 stars 589 reviews
2.6 mi away
Moxhull Hall
Moxhull Hall
#1 of 11 in Sutton Coldfield
5.0 of 5 stars 258 reviews
0.8 mi away
Premier Inn Birmingham North - Sutton Coldfield
Premier Inn Birmingham North - S...
#6 of 11 in Sutton Coldfield
4.0 of 5 stars 247 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay