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All 12 Sutton Coldfield hotels

BEST WESTERN PREMIER Moor Hall Hotel & Spa

4.0 of 5 Hotel   |   Moor Hall Drive | Four Oaks, Sutton Coldfield B75 6LN, England
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Ranked #3 of 12 Hotels in Sutton Coldfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Dee M
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789 reviews from our community

Traveler rating
    392
    228
    110
    42
    17
See reviews for
157
263
26
128
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
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1 review
5 of 5 stars Reviewed yesterday NEW

Was treated to this spa day experience by my mum & sister. We had a great time, with tea & biscuits on arrival, a treatment each, full use of the spa facilities & gym and then afternoon tea before leaving. I felt well pampered. Would definitely recommend & will be going bac soon.

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1 review
5 of 5 stars Reviewed yesterday NEW

Me and my brother stopped here for afternoon tea on a shopping trip to Birmingham, the hotel itself looks lovely outside and in. The bar area was small but a lovely atmosphere we sat in front of the fire which was very homely and comfortable. All the staff we dealt with from front desk to the bar were very courteous... More 

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England
Contributor
15 reviews 15 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

6 of our party enjoyed a party night this year at Moor Hall. We stayed over and the rooms were very nice - I think we had superior rooms. We used the spa which is small but clean and nice. The party night itself was ok. The food was superb and the service of the food was first class. All... More 

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Manchester, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at this hotel every December for the last 9 years. Not much has changed from year to year which is a compliment. The food service is old style and very classy although staff numbers seemed smaller this year which had an affect on the length of time of food service and out table being last we were... More 

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Oxford, United Kingdom
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

A small group of friends stayed for a weekend reunion in November. Friendly and efficient welcome; clean, well equipped and comfortable rooms; well trained and efficient staff; good leisure facilities; good parkland setting; good food in the restaurant. All for a good price. The only reason not a 5 rating is that some special dietary requirements did not get passed... More 

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Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Thank you for your lovely comments relating to your Moor Hall experience and consider this to have been offered to your party at a good price. I am delighted that you all enjoyed your weekend reunion in November 2014 and that our facilities and service met with your expectations. We welcome your feedback as it assists us with staff training,... More 

St Albans
Top Contributor
118 reviews 118 reviews
23 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 1 week ago

Our first visit to this very nice hotel set in beautiful parkland; we shall certainly go again. Although it's a Best Western, it is apparently family run and the individual touches shine through. We six enjoyed festive afternoon tea: the service was very good, the food plentiful and the price a reasonable £18. We missed Christmas cake on the menu... More 

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Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Thank you for taking the time to review your visit, and I am delighted to hear that you all enjoyed your Afternoon Tea and found the price reasonable. You are quite correct in your comment that Moor Hall is family run, and has been developed over the last 50 years to become the hotel it is today. We are very... More 

1 review
5 of 5 stars Reviewed 1 week ago

What a fantastic nights stay in the hotel, Such a lovely setting beautiful rooms cosey and lovely staff, Very welcoming, Room service was lovely young chap brang our food up because we were a gay couple he didnt know were to look bless him #awkward. Dont blame him though proper lad :) we didnt venture to the spa just stayed... More 

Was this review helpful? Yes
Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

What a fantastic review, thank you. Excellent quality and customer service are so important to us and we are pleased to hear how much you enjoyed the Moor Hall experience. We are extremely lucky to be located in such a lovely setting, and the hotel is a beautiful venue for the many weddings that we hold here. We look forward... More 

Douglas, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed in this Hotel in November this year rooms very comfortable and even though it was a single it was quite spacious The food was excellent even though i was there for a function which in some establishments is not always the case In the morning i had a good English breakfast If planning an event in this area... More 

Was this review helpful? Yes
Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Thank you for your lovely review. I am delighted that you enjoyed your stay with us in November, found your accommodation spacious and that you enjoyed your English Breakfast We look forward to seeing you again when you have an event planned or visiting the area. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had to arrange a hotel on a Saturday night at short notice and fortunately there were a couple of options at Moor Hall. We opted for the double double room 180 which was more spacious than we were expecting with a small lounge area plus a sizeable bathroom with bath and a separate walk-in shower. The beds were very... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

I am so pleased that we were able to accommodate your stay at short notice. Thank you for your very kind comments, and I am delighted that you were happy with your spacious room and enjoyed a good night’s rest. We look forward to welcoming you back when you are next in the area. More 

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Additional Information about BEST WESTERN PREMIER Moor Hall Hotel & Spa

Address: Moor Hall Drive | Four Oaks, Sutton Coldfield B75 6LN, England
Phone Number:
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PREMIER Moor Hall Hotel & Spa 4*
Number of rooms: 82
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Also Known As:
Best Western Premier Moor Hall Hotel And Spa
Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Sutton Coldfield
Sutton Coldfield Best Western
Hotel Style:
#1 Business Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#2 Family Hotel in Sutton Coldfield

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