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All 11 Sutton Coldfield hotels

BEST WESTERN PREMIER Moor Hall Hotel & Spa

4.0 of 5 Hotel   |   Moor Hall Drive | Four Oaks, Sutton Coldfield B75 6LN, England
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Ranked #3 of 11 Hotels in Sutton Coldfield
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
ahfd Birmingham
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713 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham
Top Contributor
71 reviews 71 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The appearance on arrival is stunning, reception staff not very helpful or friendly, and being addressed as mate by the waiting staff does not match the appearance of this hotel, however service was excellent, food was tasty and plentiful and surroundings comfortable. Enjoyed our time here and would happily return.

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Leeds, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Upon arriving the hotel looked stunning but once I was through the doors the bad service started at the reception. The reception that was training (already been there 2 years) could not explain the dinner bed and breakfast rules (£26 to spend on bar, food etc), she then proceeded to send me to the wrong wing to my room which... More

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Glasgow, United Kingdom
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for one night on business. Staff super, room even better, good parking. Steak was great as was the accompanying wine. Only tiny thing that I'd improve is a steam iron instead of a non-steam iron. Other than that - a really nice place to stay.

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B/WOOD ENGLAND
Top Contributor
96 reviews 96 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A very nice location, lovely gardens and very nice staff. The Hotel was very clean and well maintained, the room was nice airy and at the front of the building. However I was not impressed with the evening meal. It was in the country Kitchen, it was a carvery and was not good at all. I'm not a carvery person.... More

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Stewartstown PA, United States
1 review
5 of 5 stars Reviewed 1 week ago

Morr Hall Hotel and Spa is close to everything yet retains a quiet and peaceful country like setting. hotel is very close to major venues and attractions. Hotel staff were very polite and professional. Spa facilities and exercise resources are very nice. Breakfast is very nice with an extremely large selection of food.

Review collected in partnership with Best Western GB

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Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Thank you for this wonderful review. I was pleased to hear how much you enjoyed your stay and found our location ideal, being within easy reach of Birmingham, the NEC Group/LG Arena and the major rail and motorway links. Look forward to welcoming you back when you are next able to visit. More

Wolverhampton, England, United Kingdom
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

I visited here with two friends on a groupon voucher, the hotel is gorgeous, but when we arrived and went into the bar area for our tea and biscuits it was very chaotic and all the tables were full of dirty cups etc, we then went through to the spa, the pool area was lovely and clean but the changing... More

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Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Thank you for taking the time to submit a review of your recent visit to our Spa. I was pleased to hear that overall you enjoyed your experience. We are grateful for your comments about the Bar and changing facilities which will contribute to an investigation on how to improve our services for the future. More

walsall
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed as a couple for a mid August weekend birthday celebration. The hotel is set in beautiful gardens with lovely views of the adjoining golf course and very expensive houses. The building and some of the original contents date back to the early nineteen hundreds. Our double room was particularly comfortable and very clean with all the usual things... More

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Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Thank you so much for your wonderful review. I'm very glad you enjoyed your special weekend stay, particularly the meals.....good sausages are so important in a breakfast! More

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Additional Information about BEST WESTERN PREMIER Moor Hall Hotel & Spa

Address: Moor Hall Drive | Four Oaks, Sutton Coldfield B75 6LN, England
Phone Number:
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Moor Hall Hotel & Spa 4*
Number of rooms: 82
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Also Known As:
Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Premier Moor Hall Hotel And Spa
Best Western Sutton Coldfield
Sutton Coldfield Best Western

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