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All 12 Sutton Coldfield hotels

BEST WESTERN PREMIER Moor Hall Hotel & Spa

4.0 of 5 Hotel   |   Moor Hall Drive | Four Oaks, Sutton Coldfield B75 6LN, England
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BEST WESTERN PREMIER Moor Hall Hotel & Spa
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Ranked #3 of 12 Hotels in Sutton Coldfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Budgie18 Chippenham, United Kingdom
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805 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lymington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had to stay overnight to attend a funeral. All members of staff made our stay most welcome and could not have been more helpful. The room was very clean and tidy, also comfortable. Breakfast freshly cooked and ample helping, again served by most friendly staff.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Thank you for taking the time to send us such a nice review. I am delighted that our team made you feel welcome and were helpful throughout your visit. I am pleased to hear that your room was comfortable, clean and tidy and breakfast left you feeling well satisfied. The hotel sources its fresh produce locally where possible, and I... More 

Birmingham,,England
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We bowled in with two friends for some lunch...It was a Thursday and the hotel was very busy with a conference on the go and a large funeral wake. A member of staff, efficiently scooped us up and took us to a nice little lounge and took a drinks order and issued us with menu's. The drinks and food promptly... More 

Was this review helpful? Yes
Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

I am delighted that you all received superb service from the staff and enjoyed excellent food served promptly. Thank you for your very kind comment regarding our professional establishment. We remain an independent family run hotel offering a superior service to all our guests, hoping they will return to enjoy Moor Hall Hotel & Spa, time and time again. We... More 

Shrewsbury, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We took advantage of the great Sunday Spa Break deal which included a night's stay in the hotel, it was the perfect treat before returning to work after Christmas! The Spa treatments were fab and the spa facilities were great! We had a three course dinner in the country kitchen room and breakfast the following morning - the choice of... More 

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Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Wow, what a wonderful review. I am delighted that you enjoyed the whole Moor Hall Experience, and found your hotel room lovely, the staff friendly and the choice of food delicious. The spa is indeed a fantastic place to de-stress and re-charge your batteries. We look forward to welcoming you back to Moor Hall, perhaps when the sun shines; and... More 

County Durham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

First of all this is the first review we have left, but was so annoyed with the comments 2 back, think he was having a bad hair day, or spends his whole life reviewing and moaning about the price of a cup of tea, judging by the comments he leaves, the carvery was excellent and great value, the staff outstanding,... More 

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Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Thank you for your wonderful comments regarding the hotel and our team. I am delighted that you feel that the hotel ranks with the best, having travelled all over the world. We are in a stunning location providing excellent facilities, and we pride ourselves on offering our guests a positive and memorable experience during their stay. We will indeed keep... More 

Stafford, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I attend a regular networking group at the Moor Hall Hotel and Spa and have to say the standard of food guest experience and welcome is first rate. I also recently attended a one day workshop here in January 2015 and again everything about the venue was outstanding and added to an excellent training workshop. From a business users experience... More 

Was this review helpful? Yes
Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Thank you for your great review. I am delighted that you have enjoyed the Moor Hall experience during both your professional visits, and look forward to welcoming you back in the near future, perhaps for leisure. We have a lovely spa facility to de-stress for a few hours! Thank you for your kind recommendation from a business user’s experience. More 

Southampton, United Kingdom
Top Contributor
76 reviews 76 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

Had it not been for the food I would have scored this hotel as excellent but ....... The room (albeit a Superior) was really good - clean, comfortable, warm, plenty of space, good desk area, reasonable speed Wi-Fi, great bathroom (bath and separate shower). Reception staff were very polite and helpful, great parking right outside the door. Public areas very... More 

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Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Thank you for taking the time to provide us with your feedback following your recent stay at Moor Hall Hotel & Spa. I would like to thank you for your kind comments relating to our reception staff being very polite and helpful, and for describing your superior room as clean, comfortable, warm with plenty of space and a great bathroom.... More 

West Midlands, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Myself & my husband held our wedding at moor hall in August . I felt I had to write this review. The whole day was totally amazing Marina the wedding co was amazing nothing was to much trouble for her she made sure everything went to plan we had no problems all day the food was amazing the venue is... More 

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Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Thank you for this fabulous review. Weddings are very special occasions where memories last a lifetime and we were thrilled to be part of your special day. I have passed on your lovely comments to the staff, and they were delighted that they helped to make your day so memorable. We are very lucky to be located in such a... More 

Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been to Moor Hall a number of times as it is local to me but having attended a training course there today I must say that I was pleasantly surprised at the quality of the service from the staff (all smiling and happy to help), the food at the lunchtime buffet and the overall offering. It appears to... More 

Was this review helpful? Yes 1
Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Thank you for your very kind review. May I take this opportunity of welcoming you back to Moor Hall, this time to attend a training course. I am delighted that you received quality service from the staff, and they were all smiling and happy to help. We remain an independent, family run hotel, and it is pleasing to hear that... More 

Scotland
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a wedding function. Very comfortable and decent sized rooms. Friendly staff...but the breakfast! Just excellent. Lots of choice, fresh produce and if you like traditional cooked you MUST have the sausages. Probably the best Hotel bangers I have had...anywhere.

Was this review helpful? Yes
Angela B, Owner at BEST WESTERN PREMIER Moor Hall Hotel & Spa, responded to this review

Thank you for your lovely review, especially regarding our sausages! I am delighted that you enjoyed the whole Moor Hall experience, when you stayed with us for a wedding, and found the rooms comfortable and our staff friendly. We endeavour to provide a good choice of fresh produce for our guests, preferably sourced locally where possible, and we look forward... More 

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Additional Information about BEST WESTERN PREMIER Moor Hall Hotel & Spa

Address: Moor Hall Drive | Four Oaks, Sutton Coldfield B75 6LN, England
Phone Number:
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Moor Hall Hotel & Spa 4*
Number of rooms: 82
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Also Known As:
Best Western Premier Moor Hall Hotel And Spa
Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Sutton Coldfield
Sutton Coldfield Best Western
Hotel Style:
#1 Business Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#2 Family Hotel in Sutton Coldfield

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