We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Brook Marston Farm Hotel

4.0 of 5 Dog Lane | Bodymoor Heath, Sutton Coldfield B76 9JD, England
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Brook Marston Farm Hotel
Professional photos View all
Browse nearby
Brook Marston Farm Hotel
Write a Review

232 reviews from our community

Traveler rating
    94
    71
    22
    25
    20
See reviews for
49
63
5
44
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
  • All months
    (232)
  • Mar-May only
    (64)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (55)
All months
Cirencester, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We held a family wake here for over a hundred guests and the manager and staff couldn't have done more for us. They prepared the menu we wanted giving us a trial in advance and on the day everything went really well. At such a difficult time we couldn't have gone to a better place. The hotel was warm and... More 

Was this review helpful? Yes
Warwickshire
Top Contributor
145 reviews 145 reviews
16 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having booked this as a Day-after-valentines-day lunch, I read the reviews and was not expecting much. Apart from a musty dampish smell when we arrived, the service and food couldn't be faulted. Had a lovely leisurely lunch. Well done

Was this review helpful? Yes 1
DUmmat, Director at Brook Marston Farm Hotel, responded to this review

Thank you so much for visiting us despite your initial reservations from reading some earlier reviews on this site. Whilst we welcome all feedback provided by our visitors and guests , regrettably with such busy lives sometimes we find that guests who really enjoy their stay or dining with us at The Brook Marston Farm Hotel ,simply do not find... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited this restaurant today and must admit we had a fantastic meal. We were a little concerned after reading previous reviews but was happy with our visit and have booked to go again. Our starters were soup and hock terrine - my soup was delicious. My husband had the pork for main course and I had the salmon which was... More 

Was this review helpful? Yes 1
DUmmat, Director at Brook Marston Farm Hotel, responded to this review

Dear Andrea I am delighted to read that you enjoyed your recent visit to our restaurant at The Brook Marston Farm Hotel. We have recently appointed a new Head Chef and both he and his Kitchen will be very appreciative of your kind compliments. Thank you also for taking a moment to share your views of the restaurant so positively... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

After a fantastic valentines meal here last year we were once again looking forward to another lovely meal however it was quickly apparent the chef had changed. To be fair the starters arrived quickly, the soup was nice but the mussels were missing the accompanying bread. Unfortunately it then took another hour for our mains to arrive. I had the... More 

Was this review helpful? Yes
DUmmat, Director at Brook Marston Farm Hotel, responded to this review

Dear Nicola , I am so sorry to read that your recent Valentines dining experience did not live up to your expectations following a previous visit to our restaurant last year. I am sure that you can appreciate that in such circumstances it always easier for my General Manager to address any issues experienced with the dishes served , directly... More 

leicestershire
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A very disappointing afternoon tea, at what could be a lovely venue for such . Probably the fact that we were virtually the only car in the car park, should have perhaps been a warning on arrival, but we gave it the benefit of the doubt and headed inside. The lady on reception, was lovely, was expecting our arrival, and... More 

Was this review helpful? Yes 1
DUmmat, Director at Brook Marston Farm Hotel, responded to this review

Dear Sir , I am very sorry to read of your recent disappointment with the Afternoon Tea you had with us The Brook Marston Farm Hotel. This should always be a delicious and indulgent experience and I hope that you will accept my personal apology if this was not the case on this occasion .I hope that you will consider... More 

Tamworth, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a fabulous place for an afternoon tea ,Quite countryside location ,Lovely views. Food was excellently prepared ,Plenty of choice and served with a smile ,Great to meet people who really enjoy what they are doing.Instead of robots like some places we have visited Would highly recommend you try it ,You wont be disappointed

Was this review helpful? Yes 2
DUmmat, Director at Brook Marston Farm Hotel, responded to this review

I am very pleased to read that you enjoyed the indulgence of your recent Afternoon Tea with us at the Brook Marston Farm Hotel. It will be my great pleasure to pass your very kind words on to all the staff who looked after you so well on this occasion, especially Chef who prepared your Afternoon Tea . Your kind... More 

Tamworth, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have so far written twice and phoned Brook Marston Farm hotel and have written to Brook Hotels head office all to no avail either through shame at the disgraceful New Years Eve meal or just plain rudeness. At this point I won't deal with the accommodation shortcomings and deal only with the meal. As an overall view the meal... More 

Was this review helpful? Yes 2
DUmmat, Director at Brook Marston Farm Hotel, responded to this review

I believe that any communications and complaints received by our Head Office regarding the unforeseen difficulties experienced by The Brook Marston Farm Hotel on New Year’s Eve have been responded to. In most cases our guests were extremely understanding and the issues raised have been resolved amicably. I am disappointed in your decision to write on this site and although... More 

pershore
Reviewer
5 reviews 5 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I can only agree with everything the previous reviewer Malibujane said about New Years Eve at this hotel, it exactly mirrors our parties experience . The marquee looked very festive but it was either too hot or too cold due to the type of heater. The food was appalling and mostly inedible, the breakfast the next morning wasn't much better... More 

Was this review helpful? Yes 3
Walsall, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 21, 2015 via mobile

Honest travel agent review- Easy access from motorway, lovely location, greeted by friendly staff, hotel could do with a lick of paint however very clean and very welcoming. We were in a room with another couple and it would of been nice to have a few more people in the room however it was a January Wednesday afternoon and it... More 

Was this review helpful? Yes
DUmmat, Director at Brook Marston Farm Hotel, responded to this review

I am delighted to read that you enjoyed your recent afternoon with us and that Chef delivered an Afternoon Tea experience that kept you warm, cosy and content that you had chosen to stay with us on such a cold winters day. Thank you also for taking a moment to write such a kind review and for recommending The Brook... More 

Warwick, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 11, 2015

We received a champagne afternoon tea voucher for two that could be used at this hotel. We hadn't visited before and definitely won't again. The hotel is tired, shabby and in parts I'd go as far as to say, dirty. It is crying out for a renovation. We arrived on a Saturday afternoon and became worried when we were the... More 

Was this review helpful? Yes 2
DUmmat, Director at Brook Marston Farm Hotel, responded to this review

I am extremely sorry to read of your disappointment yesterday. It is always a great concern to us at Brook Hotels to read that any customer has left the Hotel with such a negative view and I hope that you will accept my personal apology for your disappointment. I have spoken to my General Manager regarding your comments and although... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Brook Marston Farm Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Brook Marston Farm Hotel

Address: Dog Lane | Bodymoor Heath, Sutton Coldfield B76 9JD, England
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range (Based on Average Rates): $
Hotel Class:4 star — Brook Marston Farm Hotel 4*
Number of rooms: 37
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, LateRooms, Hotels.com, Orbitz, Despegar.com, Priceline, Agoda, EasyToBook, Odigeo and Tingo so you can book your Brook Marston Farm Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marston Farm Sutton Coldfield
Hotel Style:
#4 Luxury Hotel in Sutton Coldfield
#5 Family Hotel in Sutton Coldfield

76 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (31)
Viewed
Hotel & grounds (8)
Viewed
Dining (5)
Viewed
Room/suite (6)
Viewed
0:16
Videos (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (2)
Viewed
Dining (3)
Viewed
Other (23)
Hotels you might also like...
Check In Check Out
Price Your Stay