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Brook Marston Farm Hotel

4.0 of 5 Dog Lane | Bodymoor Heath, Sutton Coldfield B76 9JD, England
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Brook Marston Farm Hotel
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Brook Marston Farm Hotel
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217 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Twise we had a Christmas team party in Marston farm hotel and twise it was a good experience. Our meeting room was nicely decorated. The dinner menu offered us a great choice of dishes and the food was delicious. The teand which served us was very attentive and professional. We stayed overnight as well and our room was very specious,... More 

Was this review helpful? Yes
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

First time here... and the last. Menu choices terrible... more items not available than were available... real basic mains unavailable... no chicken... no lamb ... for desert ... no chocolate fondant.... My steak would have been better on the soul of my shoes. Party of 8 ladies next to me on a birthday celebration and they even invited me to... More 

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Sutton Coldfield, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

A great evening had by all - lovely ambience, attentive staff, well organised and great food in a marquee which was lovely and warm with great atmosphere. With an all inclusive bar, this also proved to be great value for money for a works xmas party.

Was this review helpful? Yes
Tamworth, England, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

We booked the hotel for our Christmas party evening, We went for a winter wonderland theme ( chronicles of Narnia ) The hotel and its staff were so accommodating for our plans and ideas, including using a wardrobe with the back cut out as the entry into the beautifully decorated marquee. All 113 guests where thrilled with the evening. The... More 

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19 reviews 19 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

We met friends here for lunch before travelling to a friend's wedding together. When we arrived we explained we were in a rush and needed to leave in 75 mins - would this be a problem."Of course not, ill tell the chef" was the reply. Long story short, our food arrived 1 hr later - 15 minutes before we needed... More 

Was this review helpful? Yes
16 reviews 16 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

It never augers well when you are the only persons in a restaurant, and to make matters worse when you are placed on the only table in an adjacent room not even in the dining room, we looked at the adjacent dining room and at our surroundings and wondered who we had upset and, if we had not travelled nearly... More 

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DUmmat, Director at Brook Marston Farm Hotel, responded to this review

Please accept my sincere apologies for the delay from the Hotel in responding to your complaint directly . I am obviously extremely sorry that this has only added to your dissatisfaction and resulted in your decision to review this experience here. I have, of course , asked my General Manager , Mr Rallis to contact you personally or if you... More 

17 reviews 17 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked a return visit to this hotel following an enjoyable stay a year ago. We were very disappointed. We travelled with another couple and both rooms were better than average. Clean and spacious. The evening meal in the restaurant however was not a good experience. Pretentious menu which was very expensive. The food did not live up to expectations.... More 

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West Midlands
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A dreary grey Saturday was turned into a wonderful family afternoon by the welcoming atmosphere of both the building and the staff. We would like to thank Marie and her team for giving us a lovely afternoon tea from the voucher we had received as a gift. We hadn't planned on having our three year old son with us when... More 

Was this review helpful? Yes 1
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Very disappointing stay. Very old decor my room was above the sitting room in the bar (to get to my room i had to walk through a crowded bar with my suitcase and up a small very dusty and dirty stairway.The lights outside the room were covered in dust and looked like they had not been cleaned for weeks. The... More 

Was this review helpful? Yes 1
DUmmat, Director at Brook Marston Farm Hotel, responded to this review

I was a little surprised to read your review as it is 8 months since you stayed with us in April. Whilst I appreciate your feedback ,housekeeping standards is not something that usually draws any criticism at the Brook Marston Farm Hotel .The Hotel is steeped in history and character and many of our bedrooms reflect this rich heritage but... More 

Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 30, 2014

We had a voucher for afternoon tea that we had been saving for a special day and what better than our anniversary. From the start when we booked to the finish we had friendly, smiling staff and good service. The afternoon tea exceeded our expectations as did the surroundings. We hope to return soon. Thank you.

Was this review helpful? Yes 3
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Additional Information about Brook Marston Farm Hotel

Address: Dog Lane | Bodymoor Heath, Sutton Coldfield B76 9JD, England
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range (Based on Average Rates): $
Hotel Class:4 star — Brook Marston Farm Hotel 4*
Number of rooms: 37
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Also Known As:
Marston Farm Sutton Coldfield
Hotel Style:
#3 Luxury Hotel in Sutton Coldfield
#4 Family Hotel in Sutton Coldfield

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