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All 12 Sutton Coldfield hotels

New Hall Hotel & Spa

4.0 of 5 Hotel   |   Walmley Road, Sutton Coldfield B76 1QX, England
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Ranked #2 of 12 Hotels in Sutton Coldfield
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
Sarah C
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571 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
51 reviews 51 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed today NEW

A beautiful building and grounds very peaceful. Not too big and attentive staff. The catering was fantastic lunch especially. The room I had was spacious, clean, comfortable and a touch of luxury. Nice that you have access to the spa, gym, golf all included.

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Coventry, Warwickshire
Contributor
12 reviews 12 reviews
12 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed as guests for a wedding, which went smoothly, so credit to the staff. But during the wedding breakfast, there were discrepancies in timing for the courses, which was annoying. Some people were finishing desserts and others still waiting for theirs. We asked for coffees after the breakfast, but it never arrived....But the morning breakfast was most disappointing. The... More

Was this review helpful? Yes 1
Birmingham, England, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

A truly typical old English Country house that offers fine dinning and beautiful surroundings. We stayed here on our wedding night 15 years ago and I surprised my wife with this return. It is such a quaint country house and we were so impressed with the porter. He gave us a full tour of the hotel and told us so... More

Was this review helpful? Yes 3
Walsall West Midlands
Contributor
14 reviews 14 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Having been on a number of spa breaks and stayed at historic hotels, New Hall is by far the best. Friendly and helpful staff, beautiful surroundings, delicious food and overall a cosy, lush, period hotel which (thankfully) had kept as much character as possible, without being tired/dated. We stayed in a beautiful room (executive) which looked out onto a quiet,... More

Was this review helpful? Yes 2
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for your excellent review and for choosing New Hall. It is always reassuring to read a review from a seasoned traveller such as yourself where we have met all your expectations. It was particularly pleasing to read your comments about your Spa experience as I know the team work very hard to ensure that all our... More

Middlesbrough
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend I and stayed 13th/14th November 2014 and I must say that I couldn't fault anything at the hotel. From arriving to checking out the staff were welcoming and helpful throughout. The room was very well decorated, spacious and spotless. The breakfast each morning was 1st class, one of the best I have had for a while. We spent... More

Was this review helpful? Yes 1
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your excellent review, I was delighted to read your comments about the team. We are fortunate to have some very natural, attentive and genuinely charming staff who love what they do and who are very proud to work at the Hotel. I will be sharing your kind words with the team. Many thanks... More

St Helens, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked a Classic Spa break through Spa Breaks.com. An absolutely beautiful hotel and scenary with plenty of parking space. Arrived at 11.30am and booked into our room. Hotel staff where very friendly, could not do enough for you. We opted for the classic spabreak package with the idea that the packages cover your food needs and basically the money that... More

Was this review helpful? Yes 1
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank for taking the time to share your review. Whilst I was pleased to read your positive comments about the Spa, the Team and the Hotel itself, I was disappointed to read that quality of the food you received was not to our usual standard. I have shared you feedback with Matt, our Head Chef and he has... More

Brighton
1 review
5 of 5 stars Reviewed 1 week ago

I came to stay here for the first time last weekend with my mom . We had travelled from Brighton, as we do on our yearly visit back to our homeland. Never before had we stayed at newhall and was pleasantly surprised . I had half expected this stunning building to lack atmosphere but how wrong I was. The building... More

Was this review helpful? Yes
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to post your review and recommendation following your recent stay. I am glad that you had the opportunity to meet Tony; he is a great ambassador for the Hotel and really enjoys taking our guests around the building. Once again thank you for your kind words and we would look forward to... More

Newcastle upon Tyne, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here on Saturday night with my boyfriend for my birthday. The hotel is absolutely gorgeous and the room was lovely and spacious. All of the staff were extremely helpful and were very professional which really made our stay. First class - thankyou! The spa is very well kept and definitely worth a visit for an hour or two! We... More

Was this review helpful? Yes
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, What a fantastic review and recommendation thank you so much, it is clear from your comments that you both enjoyed the entire New Hall experience and I will be sharing your kind words with the rest of the team. I look forward to welcoming you both back to the Hotel in the near future when I can assure... More

Newcastle UponTyne
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Ok so I ended up booking here as it was close to where I had a meeting. On arrival, after having difficulty to find it, I was amazed by the building itself. Lush, really impressive and the room was HUGE. had a deluxe double(43), was lovely. Breakfast was immense and got a general buzz off the staff and the building.... More

Was this review helpful? Yes 1
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your review. It was pleasing to see that you enjoyed your time with us and I look forward to welcoming you back to New Hall in the near future. Kind Regards Scott More

Winchester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What I like most about New Hall, apart from the magnificent building, great facilities and lovely grounds is the staff. You always get a friendly welcome there and feel right at home from the moment you arrive. Kay, Sandra and Slav being some of the best of many!

Was this review helpful? Yes 1
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for your complimentary review following your recent stay, I was delighted to read your comments about the team. We are fortunate to have some very natural, attentive and genuinely charming staff who love what they do and who are very proud to work at the Hotel. I will be sharing your kind words with Kay, Sandra,... More

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Additional Information about New Hall Hotel & Spa

Address: Walmley Road, Sutton Coldfield B76 1QX, England
Phone Number:
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range (Based on Average Rates): $$
Hotel Class:4 star — New Hall Hotel & Spa 4*
Number of rooms: 60
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Also Known As:
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield

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