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All 12 Sutton Coldfield hotels

New Hall Hotel & Spa

4.0 of 5 Hotel   |   Walmley Road, Sutton Coldfield B76 1QX, England
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New Hall Hotel & Spa
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Ranked #2 of 12 Hotels in Sutton Coldfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
mpoole22 Middlesbrough, United Kingdom
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636 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Middlesbrough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Staying here while working for jaguar was a delight. Lovely clean room, great dinner and breakfast. The gym and spa facilities were perfect. I mostly enjoyed the fish and chips and chocolate brownie (not to keen on the goats cheese starter though) A great selection of gluten free options. I would love to stay again. Only criticism was the drink... More 

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Southampton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Had a great one night stay Friday 27/02/15 Everything first class , room spotless good size, pleasant staff, good leisure facilities Food at both dinner and breakfast could not be faulted. A real shame that it is let down by the extortionate price of drinks £6 for a bottle ( no draught beer) of bitter £13.50 a large glass of... More 

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Chesterfield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent a weekend here with family recently. Nice meal in main restaurant on first night and then we were given a private room for Saturday night and breakfast on Sunday. Service was good, engaging and efficient staff. A good walk around the grounds on Saturday, beautifully kept. Will defo return. Not a cheap weekend but then reasonable value for a... More 

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Burley in Wharfedale, United Kingdom
Top Contributor
181 reviews 181 reviews
74 hotel reviews
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed one Saturday night in February as a bit of a treat. Not part of a larger function, just a weekend break. We like the Handpicked Group - they have some great hotels. Check in was very good, efficient and we were helped to our room by the porter (Tony - fab guy!). The hotel dates back over 800... More 

Was this review helpful? Yes 1
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for your review and I am very concerned to hear your experience did not meet your expectations which at this stage I would like to formally apologise to you both. Your comments have been discussed with the team, we appreciate your feedback and we will use it in a positive manner to help us improve the... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We had our wedding here in January. Some things they did well, but for many reasons we were disappointed. Biggest things; * lots of information wasn't passed over by our initial point of contact to the member of staff running the day. I had to remind them of several things which would have failed to happen if I hadn't been... More 

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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed overnight on a dinner bed and breakfast package for my birthday. We arrived at the hotel when it was dark; it looked very impressive driving up to it being lit up brightly. The room was lovely, a decent size, comfy bed and spacious enough for two of us. The dinner was lovely, my starter and main were both... More 

Was this review helpful? Yes 2
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for sharing your review following your recent visit. It was pleasing to see that you enjoyed most aspects of your stay; I will be sharing your comments regarding the quality of your desserts with Matt, our head chef. I do hope we see you again at New Hall in the future. Kind Regards Scott Deputy General... More 

Top Contributor
73 reviews 73 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a true gem of hotels. We arrived for a romantic weekend away and were greeted by a fairy-tale light 'castle' complete with moat. We could not have wished for anything more. The inside is amazing, lots of special little touches and of course the original features make this place a jaw-dropping experience. But what makes this place truly... More 

Was this review helpful? Yes
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for your review following your stay at New Hall. I can see that you are a top contributor and as such we really appreciate your comments. I do believe that many of our guests use Trip Advisor to obtain honest feedback from previous guests. It is always reassuring to read a review such as yours where... More 

cornwall
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights recently. We could not fault the whole process from check in to dinner, breakfast , leisure facilities (albeit there was an issue with the heat of the pool - we were made aware of this problem in advance) we had a lovely room, the setting was fantastic and the staff were so helpful and professional... More 

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Manchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

We are just coming to the end of a short break here over Half Term. It looks very impressive as you drive up, being a moated manor house that is almost 1000 years old in parts. We received a warm welcome on check in then made our way to our room, which was in the newer part of the hotel,... More 

Was this review helpful? Yes 3
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your fantastic review. I do believe that many of our guests use Trip Advisor to obtain honest feedback from previous guests. It is always reassuring to read a review such as yours where you enjoyed all aspects of your stay. I look forward to welcoming you back to the New Hall Hotel in... More 

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My partner and I booked this as a valentines experience... My partner ordered 12 roses and to the hotel which the staff were kind enough to leave in room for me as a suprise.. The room was traditional and set out nicely, the bed was very comfortable, the TV was equipped with a dvd,usb port etc..and with a mini fridge... More 

Was this review helpful? Yes 1
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for your complimentary review on Trip Advisor following your “Beautiful Experience” with us. I was delighted to read your comments; it does seem that you enjoyed everything that New Hall has to offer. Many thanks once again for your feedback and I look forward to welcoming you back to New Hall in the near future. Kind... More 

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Additional Information about New Hall Hotel & Spa

Address: Walmley Road, Sutton Coldfield B76 1QX, England
Phone Number:
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range (Based on Average Rates): $$
Hotel Class:4 star — New Hall Hotel & Spa 4*
Number of rooms: 60
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Also Known As:
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
Hotel Style:
#2 Luxury Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#3 Family Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield

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