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All 11 Sutton Coldfield hotels

New Hall Hotel & Spa

4.0 of 5 Hotel   |   Walmley Road, Sutton Coldfield B76 1QX, England
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New Hall Hotel & Spa
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Ranked #2 of 11 Hotels in Sutton Coldfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
joanne882 Warwickshire, United Kingdom
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552 reviews from our community

Traveler rating
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    60
    21
    24
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101
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Midlands, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

I booked a full body massage as a treat..the room was cold,trying to relax with an aircon heating system in the room was not possible,the noise.My massage was just o.k,the products they use were awfull really cheap I needed a shower as didn't absorb into the skin.My treatment had finished I was asked if I would like some water..i spilt... More

Was this review helpful? Yes 1
Warwickshire, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed at this lovely hotel to celebrate a friends birthday and it did not disappoint! It is set in beautiful grounds, with lovely rooms and has so much history, it's very unique. We were so impressed with the place (especially the lovely comfy beds) but what really makes it special are the staff, they are beyond friendly. Nothing is too... More

Was this review helpful? Yes
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for your complimentary review and recommendation following your recent stay with us at our “Beautiful Hotel”. I was delighted to read your comments about the team. We are fortunate to have some very natural, attentive and genuinely charming staff who love what they do and who are very proud to work at the Hotel. I will... More

Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed here for one night after attending a wedding. We stayed in a classic double room and it was lovely, great value for money. The room itself was spacious, clean, very comfortable and had nice touches with evening service, bathrobes and free water and fresh milk. The breakfast that was included the next morning was good,... More

Was this review helpful? Yes
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank for taking the time to share your fantastic review and for your recommendation. It was pleasing to see that you enjoyed all aspects of your stay. We are very lucky at New Hall to work in such a wonderful building set in “beautiful gardens” of which the whole team are very proud. I look forward to welcoming... More

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

A beautiful back drop for the perfect wedding reception! Made feel very welcome and treated very good by the staff serving at the wedding! Drinks a little on the expensive side (avoid double measures!)! However, I would definitely recommend to others.

Was this review helpful? Yes
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for your review and also for the recommendation. I will be sharing your kind words with Stuart and the rest of his team. I do hope that we have the opportunity to look after you again in the future. Kind Regards Scott Deputy General Manager More

west mids
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

The approach to this hotel is stunning, particularly at night and it certainly lives up to the initial impression created. We dined in one of the restaurants, the meal was superb and the staff some of the most attentive I have known. The bedroom was beautifully decorated and the queen size bed perfect for a sound nights sleep. One oft... More

Was this review helpful? Yes 1
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for your review following your recent visit to New Hall. I can see that you are a top contributor and as such we really appreciate your comments. I am glad that you enjoyed the entire New Hall experience and I will be sharing your kind comments with the team. I do hope we have the opportunity... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Beautiful hotel run by lovely staff. Room was beautifully decorated. Lovely huge bed.Staff well informed about history of the hotel.very attentive couldnt do enough for me.lovely breakfast, unhurried well organised service.had to leave so didnt make use of the lovely spa. Would recommend this hotel.

Was this review helpful? Yes 1
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to post your review and for your recommendation. I was wondering if there were some issues around your stay as the score does not seem to reflect your feedback. If there was something you would like to discuss please feel free to contact me on smcdonald@handpicked.co.uk. Kind regards Scott Deputy General Manager More

Louth, United Kingdom
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 1 night before going to the NEC. We can only discribed this hotel as brilliant. We were made to feel very welcome from the minute we arrived until the time we left. The rooms as very comfortable and have everything needed for an overnight. We had an evening meal in the restaurant and the... More

Was this review helpful? Yes
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for your excellent review and for choosing New Hall. It is always reassuring to read a review from a seasoned traveller such as yourself where we have met all your expectations. I look forward to welcoming you back to the Hotel in the near future when I can assure you of our very best attention. Kind... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Myself and partner had a nights stay at New Hall en-route to Alton Towers, and i have to say its one of the most beautiful hotels i've ever stayed at. Its an old castle, with the UK's only working moat so not something we had ever seen before, and just added to the magical feel it already has. The room... More

Was this review helpful? Yes
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for fantastic review and recommendation following your stay at our “Beautiful Hotel”. I was glad to see that we managed to overcome the initial issue with your bedroom and that you enjoyed your time in one of our many original suites. We are very lucky at New Hall to have a team of individuals who really... More

Wolverhampton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I come here frequently for spa and relaxing time away with family .. It's comfortable , relaxing , clean, your left alone , the food is great , couldn't ask for more staff are so friendly and helpful .. They informed me and printed off a lot of farms/ zoos that I could take my daughter to within miles of... More

Was this review helpful? Yes
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank for taking the time to post your review and recommendation after what appears to be another relaxing stay. I was happy to see that the team managed to satisfy all your needs within the Hotel and also helped to make sure you enjoyed your time in the local area. I do hope we continue to see you... More

Lymington, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

We had fantastic time at the New Hall hotel and Spa, the staff at the hotel are so friendly specially Ben and Tamara at the reception, and Marian at the bar. Natalie at the spa gave me an amazing treatment, it was so relaxing. Highly recommended!

Was this review helpful? Yes
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for both your fantastic review and recommendation. I will be sharing your kind words with Ben, Tamara, Marian, Natalie and the rest of the team. Who I am sure will join me in hoping that we see you again in the near future. Kind Regards Scott More

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Additional Information about New Hall Hotel & Spa

Address: Walmley Road, Sutton Coldfield B76 1QX, England
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range (Based on Average Rates): $$
Hotel Class:4 star — New Hall Hotel & Spa 4*
Number of rooms: 60
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Also Known As:
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield

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