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All 11 Sutton Coldfield hotels

New Hall Hotel & Spa

4.0 of 5 Hotel   |   Walmley Road, Sutton Coldfield B76 1QX, England
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New Hall Hotel & Spa
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80%
Ranked #2 of 11 hotels in Sutton Coldfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Jess R Wolverhampton, United Kingdom
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515 people have reviewed this hotel

Traveler rating
    292
    125
    56
    18
    24
See reviews for
94
260
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60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
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English first
Wolverhampton, United Kingdom
Contributor
18 reviews 18 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I really love handpicked hotels! This was no exception. Good Bits: - Staff were lovely and couldn't be more helpful from booking to departure - Lovely scones over afternoon tea, fresh and still warm - Dinner was outstanding! I had lamb and my boyfriend had pulled pork, both were absolutely delicious. The strawberry parfait desert was lovely and creamy too!... More

Was this review helpful? Yes
Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My fiancée arranged to propose at this venue in July. He has nothing but praise for the staff members and their efficiency with arranging everything with him. We live in New Zealand so he could not ring them or see them in person which highlighted their willingness to help even further. We had the entire rose garden to ourselves and... More

Was this review helpful? Yes
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Congratulations on your engagement and thank you for your review. I am glad that we were able to assist your Fiancé with his romantic plans and we would be proud to host your big day here at New Hall. Kind Regards Scott Deputy General Manager More

derbyshire
Contributor
14 reviews 14 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were given this hotel as an alternitive due to a mistake being made by the priest house at castle donnington. This is one of their sister hotels. The chain of hotels being hand picked hotels. From the second we arrived I was very impressed. The staff were very polite, professional & helpful. Nothing was too much trouble. Our room,... More

Was this review helpful? Yes
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your great review on Trip Advisor. The Sirius is probably my favourite room in the Hotel, it is rather special. I was glad to see that all the aspects of your stay were as they should be and that the team looked after throughout your stay. Thank you for your... More

Oxfordshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I have been to New Hall on numerous occasions and each time I go it gets better. The facilities are great and the rooms are spotless. The best thing about New Hall is the wonderful staff that always make us feel very welcome. I had a lovely dinner in the fine dining restaurant and we were looked after by our... More

Was this review helpful? Yes
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for your review following your return to New Hall. I will be sharing your kind words with Pravas and the rest of the Team. I do hope we have the opportunity to look after you both again in the near future. Kind Regards Scott Deputy General Manager More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Stayed here back in May for our Wedding Anniversary. It was for a 2 night weekend away.It is not in the middle of nowhere like you would imagine. But absolutely beautiful.The grounds are kept well, apart from the pitch and putt 9 hole golf course. We used the spa for a couple of hours, needed more loungers around the pool... More

Was this review helpful? Yes
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for choosing New Hall to celebrate your anniversary and for your review. I am glad that the team looked after you and that you had the chance visit all the areas in our hotel. On behalf of the team here, I look forward to welcoming you back to the hotel at some point in the near... More

Tijeras, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This unique location offers beauty, history and great taste. The high tea is superb. I want to mention Tony Dixon whose charm, knowledge and good service made our visit. We only had the high tea and a tour of the building and grounds. But would love to come back. If you are looking for English charm and authentic history, I... More

Was this review helpful? Yes
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to post your review and recommendation after your high tea. I am glad that you had the opportunity to meet Tony; he is a great ambassador for the Hotel and really enjoys taking our guests around the building. Once again thank you for your kind words and we would look forward to... More

West Bromwich, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

on the 26th july my daughter and her fiance got married at new hall hotel and spa,, quite a number of the family and guests had booked rooms from the friday(bride,brides mother and bridesmaids)and the saturday night after the wedding, i was given my room the minute i arrived,well before the 3pm we were told the room would be vacant,the... More

Was this review helpful? Yes
New-Hall-GM, General Manager at New Hall Hotel & Spa, responded to this review

Dear Garry H, Thank you so much for taking the time to post your comments following your daughters wedding held with us last month. I was absolutely thrilled to hear that all aspects of your stay, including the service and food quality were “fantastic” and accordingly that you and your guests thoroughly enjoyed the entire event. Given the backdrop of... More

Milton Keynes, United Kingdom
Top Contributor
118 reviews 118 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had afternoon tea here a few weeks back and it was amazing! The hotel in itself is absolutely beautiful, so medieval and the staff are so friendly. They honestly couldn't do enough to help you. The food was delicious. We had a table out on the sun terrace as the weather was gorgeous, the cakes are to die for!... More

Was this review helpful? Yes 1
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for your review following your recent visit to New Hall. I can see that you are a top contributor and as such we really appreciate your comments. I am glad that you enjoyed the entire New Hall Afternoon Tea experience and I will be sharing your kind comments with both the Kitchen and Restaurant teams. I... More

1 review
5 of 5 stars Reviewed 2 weeks ago

It was my 40th birthday party, 13 of us attended the hotel and stayed over to celebrate. Two of the rooms booked for us were unclean and had a musty smell but the staff were very accommodating and resolved the issue quickly. My room, was away from my guests but was beautiful and a nice surprise. The complimentary bottle of... More

Was this review helpful? Yes
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for choosing New Hall to celebrate your 40th birthday and also for your review. I was happy to see that you all clearly enjoyed your time with us and that you stay was memorable. I will be sharing your kind words with Jayne, Marcus, Shaun and the rest of the team here at New Hall. On... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We booked a mid week spa break and although the hotel itself is very nice the spa is a real disappointment. The pool is nice enough but the steam room & sauna are tiny and within 10 minutes of using the pool we were asked to get out to accommodate an aqua aerobics class which then ran for an hour,... More

Was this review helpful? Yes 1
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Additional Information about New Hall Hotel & Spa

Address: Walmley Road, Sutton Coldfield B76 1QX, England
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range (Based on Average Rates): $$
Hotel Class:4 star — New Hall Hotel & Spa 4*
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Also Known As:
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Sutton Coldfield #3 Business Hotel in Sutton Coldfield #3 Family Hotel in Sutton Coldfield
Hotel Class
Official Description (provided by the hotel)
Lying within 26 acres of mature, elegant grounds this hotel is widely reputed to be the oldest inhabited, moated manor house in England. Sympathetic renovation has provided up-to-the-minute facilities whilst retaining most of its medieval charm and character. Public areas with their fine panelling and mullioned stained-glass windows create a unique historical ambiance; the magnificent Great Chamber is particularly impressive. ... more   less 
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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