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Holiday Inn Taunton M5, Jct. 25

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Deane Gate Avenue, Taunton TA1 2UA, England
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Holiday Inn Taunton M5, Jct. 25
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Holiday Inn Taunton M5, Jct. 25
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452 Reviews from our TripAdvisor Community

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Traveler rating
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    184
    89
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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  • French first
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  • Norwegian first
  • Portuguese first
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English first
  • All months
    (452)
  • Mar-May only
    (115)
  • Jun-Aug only
    (156)
  • Sep-Nov only
    (101)
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    (80)
All months
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As usual made very welcome upon arrival. Staff on the bar and lounge area very helpful and could not do enough for us. Room kept very clean and tidy. Breakfasts varied a little some mornings better than others. Enjoyed use of swimming pool and facilities. Only the breakfast experience drops stay to 4 stars.

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Barnstaple, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

The room was exactly what you would expect from a travel lodge and well cleaned and the building its self was well equipped and maintained it was the staff mostly which let it down from an empty reception desk to nothing being restocked at breakfast, we were also forgotten about so waited 20 mins for tea and had to ask... More 

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Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 1 week ago

Never stayed at a worse place in my life. Restaurant was truly awful. We had a 4 hour drive to get here en route to a wedding. 15 minutes to get drinks, and over an hour to get two steaks which were then crap. We got a taxi in to town to Wildwood and had a fantastic meal there. I... More 

Was this review helpful? Yes 1
Tamworth, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

i have reviewed this hotel before, i am a contractor working in the area and will be staying in this hotel for another year, tried to go down for a evening meal tonight, got ignored at the bar after waiting patiently, so i thought i would try my luck in the restaraunt, i got seated straight away the waitress took... More 

Was this review helpful? Yes 2
Devon
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was an overnight stay to attend a wedding in nearby Bridgewater. Ideal location. Pleasant, friendly receptionist on arrival. Room was clean and reminded me of an upgraded 'Travelodge'. Just thought it was a tad pricey and should have included Breakfast and free wifi. I only booked here as everywhere else was booked up, but it suited our needs and... More 

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TNTSSGM, Guest Relations Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. I was delighted to hear that you found the staff were very helpful and friendly. I will make sure I pass on your kind comments to the team. It's always lovely to hear to such positive feedback from our guests. The staff at the Holiday Inn Taunton always try to... More 

Cardiff
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here a few years ago,so decided to visit again.The hotel is still convenient and except for the dining room is still as good.We decided to have dinner there on the three nights we stayed,as on our last visit there were no complaints on service or food. This time on the first night it took one hour forty five minutes... More 

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TNTSSGM, Guest Relations Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. I was disappointed to hear that you did not enjoy your stay with us especially your dinner experience. Please accept my apology for any inconvenience caused during your stay. Please be assured that your comments have been shared with the team in an effort to improve your overall service experience... More 

Exmouth, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived having made a booking through their central reservation and were told that we could have a ground floor room. On arrival there was no room available. Hazel on reception went out of her way to sort the problem out. She did this and we had a very pleasant stay. Breakfasts were magnificent. The room was first class. It... More 

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TNTSSGM, Guest Relations Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. I am delighted to hear that you enjoyed your stay at the hotel, that the room was first class and the breakfast was magnificent. It was also good to hear that Hazel was able to sort out any problems you had with your booking. I will make sure I pass... More 

mirfield
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was looking for a night's stay in Taunton having been invited to an evening function at the Racecourse.Never stayed at a Holiday Inn before but this one was fine-good room,accommodating staff,pleasant lounge area.Bar prices a bit steep(£4 a pint of local ale).Breakfast also pricey(c.£9 if you book it on arrival-c.£14 if you just turn up).

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TNTSSGM, Guest Relations Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. I am delighted to hear that you enjoyed your stay at the hotel. It's always lovely to hear to such positive feedback from our guests. The staff at the Holiday Inn Taunton always try to go the extra mile for the guests and we are glad they exceeded your expectations... More 

Plymouth, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I rate this hotel poor for the following reasons: Good hotels who care about their guests don't put single females on the ground floor or in rooms with flimsy adjoining room doors. I asked to move due being put on the ground floor in a room with an adjoining door. The response from reception was rather rude and unhelpful, the... More 

Was this review helpful? Yes 1
TNTSSGM, Guest Relations Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. I am very disappointed to hear about your overall experience at the hotel. We want our guest to have a pleasant and professional experience when interacting with our staff. It seems that we were not able to execute an exemplary hotel stay experience with regard to accommodation and the unsatisfactory... More 

St. Petersburg, Russia
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It is a great holiday in experiences, I have stopped here a lot of times now when visiting my family, the staff are some of the nicest, friendly and efficient i have encountered on my travels, I would recommend it to anyone who is looking to stay in the area, food OK

Was this review helpful? Yes
TNTSSGM, Guest Relations Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. I am delighted to hear that you enjoyed your stay at the hotel on many occasions. I was delighted to hear that you always find the staff to be very helpful and friendly. I will make sure I pass on your kind comments to the team. It's always lovely to... More 

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