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Holiday Inn Taunton M5, Jct. 25

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Deane Gate Avenue, Taunton TA1 2UA, England
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1 room 1 adult
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Holiday Inn Taunton M5, Jct. 25
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482 Reviews from our TripAdvisor Community

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London
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have just stayed one night at the Holiday Inn Taunton and was really impressed with the service of all of the staff. Although it wasn't easy to find (I went to the Holiday Inn Express first and luckily they directed me to the correct hotel), once I was there, I was made very welcome. The staff on reception were... More 

Helpful?
Thank Lizzy064
Level Contributor
86 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed overnight to attend a conference. The room was chilly and never warmed up all afternoon despite the thermostat being set at 26 degrees. I was offered another room but it was just as cold. I was told that refurbishments were starting the next day. As there was nowhere else to go, I had dinner in the hotel -... More 

Helpful?
Thank Jacqui M
TNTSSGM, Guest Liaison at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. Please accept my sincere apology that your recent stay did not meet your expectations while attending a conference at the hotel, as that is not up to our normal standards . I was disappointed to read that your bedroom was cold and your did not enjoy any of your dining... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stopped over whilst heading to Cornwall , rooms were very tidy and smelt clean and fresh , Dined at the hotel and found the food nice and hot and very tasty , Credit to the staff , Especially Beth who was very attentive without being pushy . Remember to add your car details into the machine upon arrival to avoid... More 

Helpful?
Thank Jon C
TNTSSGM, Guest Liaison at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you made full use of the facilities. I was delighted to hear that you found the staff to be friendly and helpful I will pass on your kind comments to Beth and the rest of the team.... More 

Essex
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, with rooms almost the same as the Holiday Inn express over the road, and can be the same price as the express if you book in good time. The major benifit is the food which is very nice and the breakfast is real !

Helpful?
Thank USADriver
TNTSSGM, Guest Relations at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you enjoyed your breakfast experience. We are due to have all our bedrooms refurbished which will hopefully sway your decision to stay with us again when you are next in Taunton. Thank you once again for your... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I'm a long standing platinum card holding holiday inn fan, but this place is poor. The rooms are in dire need of a face lift. I only stay here when the better and cheaper holiday inn express is fully booked. Today i made the mistake of eating in the restaurant where I was served 4 chunks of chicken swilling around... More 

Helpful?
Thank Pcaris
TNTSSGM, Guest Relations at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for your taking the time to review our hotel. I was disappointed to read that you did not enjoy your stay with us at the hotel in particular your accommodation and your dinner experience. Please accept my sincere apologies for the food not meeting your expectations and being up to our usual standard. We do appreciate your comments... More 

Bristol, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We're a family of 6, so needed somewhere where we could book 2 interconnecting rooms without breaking the bank. This was a really good option - really welcoming to families (offering extras like free milk and cookies at bedtime, free breakfast for children and extended check-out which allowed us to fit in a swim before packing everyone up!), clean, nice... More 

Helpful?
Thank tcz_8127
TNTSSGM, Guest Liaison at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you found the accommodation ideal for families with the interconnecting bedrooms and that you found the food and staff to be excellent. It is always such a pleasure to read such lovely comments about the staff. The... More 

Bourne, United Kingdom
Level Contributor
62 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Holiday Inn Taunton M5, Jct. 25 For the purpose of my review bias, for the last 13 years I have stayed approximately 60-70 nights a year in the Intercontinental / Holiday Inn Group chain. This is my first stay at this hotel Date of stay 10th January 2016 On arrival as a Holiday Inn Platinum Priority Club member, I received... More 

Helpful?
Thank theresaheadinit
TNTSSGM, Guest Liaison at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your overall stay with us and that your check in and check out was very efficient. However I was disappointed to hear that breakfast was not up to our usual standard of service please accept my sincere apologies.Thank you for your comments I... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 3, 2016 via mobile

I am a coach driver who with my group stayed here over Christmas period. The tour company only gave the hotel short notice. The staff at the hotel were excellent and coped very well with over 90 in the group. I am terrible with names but one stands out who seemed to be thete 24hrs a day and nothing was... More 

Helpful?
1 Thank Tony S
TNTSSGM, Guest Liaison at Holiday Inn Taunton M5, Jct. 25, responded to this review

Dear Tony Thank you for taking the time to review our Hotel. I am pleased to hear you enjoyed your stay with us at the hotel over the Christmas period. It is always such a pleasure to read such lovely comments about the staff. The staff at the Holiday Inn Taunton always try to go the extra mile for the... More 

Level Contributor
96 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed December 22, 2015 via mobile

It was the weekend before Christmas so parties were in full swing! When we arrived the restaurant was closed but we got some decent food in the lounge when we eventually located someone to serve us! Check in was friendly and efficient and despite the parties, our room was quiet. We hadn't stayed here for many years and although the... More 

Helpful?
1 Thank Ian S
IHGCare, Guest Relations Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Dear Ian S, Thank you for taking the time to share your recent experience at our hotel. I am glad to know that your check-in was smooth. On the other hand, I apologize if food served was sub par. Rest assured that your review will be used to consider improvements needed and we hope that you can give us a... More 

Bath, United Kingdom
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 16, 2015

Stayed here after a team meeting and the bedroom was comfortable, if a little too hot. The meal we had was decent, not great, but better than some restaurants locally. The meeting rooms were fit for purpose and the staff very attentive and professional. I'd hold another meeting here based on its location alone, but the added extras make it... More 

Helpful?
Thank Alex S
TNTSSGM, Guest Relations Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our Hotel. I am pleased to hear you enjoyed your stay with us following your meeting at the hotel and that you would more than likely book more meetings with us. It is always such a pleasure to read such lovely comments about the staff. The staff at the Holiday Inn Taunton... More 

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