Had a lovely weekend break here. Room was huge, staff were friendly and hotel was warm and cosy. We had a great bar meal one night and breakfast was cooked to order. The hotel is in a good location for exploring the area - museums, cider farm, countryside.

What is always interesting with the Best Westerns is that you although you are booking a chain hotel, when you arrive, they are often run by individuals and it feels like it's not. The Shrubbery had quite a history, with the key staff having worked there for many years and the hotel seemed at the hub of the local community... More

Situated in a nice part of the world the Shrubbery has recently had a makeover. The staff are pleasant and efficient, local home from home folk who enhance the stay. Food is good but menu is repeated for the three nights we were there. Breakfast is excellent. Busy hotel with dance, wedding and 16 year old party.... Often recipe for... More

What a surprise this hotel was - fantastic room, fabulous, friendly, helpful staff. Food delicious, nothing too much trouble - even had smoked haddock and poached egg for breakfast - such value for money! Stayed in room 7, it was huge! Decor was great, huge four poster bed - First time slept in one of those. Had an evening meal... More

Great find, great hotel. We got a good deal with hotel and had originally booked for 2 nights, but the weather was that nice we decided to stay an extra night. The check in was smooth and easy, we had been given an upgrade to an executive room on the top floor. The room, number 19, was large and airy... More

We have stayed at this hotel several times now, and it doesn't disappoint. Very clean and tidy, staff excellent, especially Barb, food very good, couldn't fault it. On sunday morning breakfast when chef didn't have any beans to go with the full english, he sent out a large dish of sauteed potatoes, they were delicious, well made up for not... More

Bedrooms are great, massive, very comfy bed and all the facilities you could wish for. Bathroom again massive, very nicely finished and very clean. Hotel has free WiFi which is a bonus. The bar is lovely with a real fire and tv if any sports on. Restaurant lovely and food was really excellent. A very pleasant surprise.

But thats a good thing because Ilminster is a nice place to visit. I had a great room very big and overlooking the gardens and outdoor pool which I presume is filled in the summer? Great proper fire smell when downstairs, lovely old building and there is a good bar. I had the three course dinner for £23 which was... More

This is a Best Western Hotel but very much felt like a long established family hotel, which is was. Very conveniently situated for a break on the way to the West and quite "buzzy" for a quiet market town. Lots of nice touches including plenty of grab rails in the bath - we've just had new knees - and a... More