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Holiday Inn Express Taunton M5 Jct 25

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Blackbrook Park Avenue | Blackbrook Business Park, Taunton TA1 2PX, England
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Holiday Inn Express Taunton M5 Jct 25
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486 Reviews from our TripAdvisor Community

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Northwood, United Kingdom
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here to break our journey to Cornwall. The reception staff were very friendly and helpful. Our rom was clean and spacious, and the bed very comfortable. Had dinner at the Harvester next door which suited our needs. Good breakfast but missed my bacon! Would definitely stay here again when in the area.

Helpful?
Thank Michael P
County Durham, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

In Taunton you have got a Holiday Inn and also a Holiday Inn Express. I stayed at the Holiday Inn Express. Hotel was beautiful, clean, well organised, super friendly staff on reception. I stay at many Holiday Inn/Crowne Plaza Hotels and this one was spot on for me. Got free parking and free wifi, was great price also. Accidentally went... More 

Helpful?
Thank DaReay
Naomi H, Front Office Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you DaReay for taking the time to leave a review, your kind comments will be passed onto our team who take great pride in our hotel and the customer service we provide our guests. Always a pleasure to read such nice comments. We look forward to welcoming you back soon. Kind Regards, Elizabeth Adams Guest Service Manager More 

Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Visited this hotel why on a weekend away to see my friend in Glastonbury this hotel was easily located and conveniently had a harvester outside the front door . The rooms was clean and spacious. The beds was comfy . Breakfast was ok but hot options was only scrambled eggs,beans and sausages but we carnt really expect bacon and hash... More 

Helpful?
Thank Hayley1994
Naomi H, Front Office Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you Hayley1994 for your kind review we are pleased to hear you found our hotel met all your needs on your weekend break visiting friends. We look forward to welcoming you back soon Kind Regards, Elizabeth Adams Guest Service Manager More 

1 review
3 of 5 stars Reviewed 1 week ago

The rooms are basic but very clean and I love the free Wifi. The beds are particularly comfortable, every nights sleep was amazing and their showers are also one of the best I've experienced in hotels of similar value. All of the staff I have encountered were courteous and polite and overall I would stay there again. My only gripe,... More 

Helpful?
Thank smithy995
Bath
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

4 nights in this hotel was not what I was looking forward to! The hotel surprised me and excelled. The room was clean and spacious as well as very comfortable. Staff amazingly friendly and helpful. Constant tea and coffee available. Breakfast was more than adequate but NO bacon! However plenty of choice of croissant muffins rolls toast cereals yoghurt fruit.... More 

Helpful?
Thank HattieJBath
Lewes, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First thing I did on arrival - when noticed signs in hotel car park that it had CCTV and fines issued to non-guests - was to check at Reception that they logged my car registration into their system. They did this - and I repeated the reg a couple of times. Maybe they input my registration incorrectly..... A week later... More 

Helpful?
1 Thank KVH0518
Naomi H, Front Office Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank You KVH0518 for your review, I am sorry to hear there has been issues with the Parking Eye system during your stay here with us and this has caused you distress and further inconvenience. As you have rightly stated we do have ParkingEye operating to ensure guests of our facility are able to park accordingly. I can assure you... More 

Essex
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I love this hotel, i stay here a lot on business the staff are really nice. The rooms are alway clean and smart. unfortunately the prices are foftern very expensive at around £145 per night for this level of hotel is over the top. Also the breakfast is dreadful.

Helpful?
Thank USADriver
Naomi H, Front Office Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you for taking the time to review our hotel. We appreciate both positive and negative feedback as we are always looking at how we can improve. I will make sure to pass your kind comments onto our hard working housekeepers. We do always compare our rates to other hotels in the area to ensure we are offering a competitive... More 

Sheffield, United Kingdom
Level Contributor
76 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Life is never short on surprises. Some time ago i decided to abandon Holiday Inn Expresses as a paupers alternative to slumming it. For one reason and another i had to stay here and my god am i pleased i did. From plump pillows to exceedingly comfortable mattresses and a breakfast beyond anything i have suffered in Expresses before (options... More 

Helpful?
Thank darlington1
Naomi H, Front Office Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you Darlington1 for leaving such a lovely review. We always appreciate such positive feedback from our guests and it's so nice to hear that we exceeded your expectations. Your kind comments will be greatly appreciated by both breakfast and reception. We hope that we can welcome you back again soon. Kind Regards, Sasha Wong Guest Service Manager More 

Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is next door to the Holiday inn and was nearly £100 cheaper and with breakfast included. So this was the obvious choice out of the two. I am a well travelled IHG member and overall I would give the hotel a solid 4. The staff were very friendly and helpful, the room was spacious and clean. It is a... More 

Helpful?
Thank Alex K
Naomi H, Front Office Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you for your review of our hotel, I'm very happy to hear that you enjoyed your stay and we look forward to welcoming you back. If in future you have any WiFi issues please just call reception and a member of staff will be happy to assist you. Kind Regards, Ben Thompson Guest Service Assistant More 

Leicestershire, United Kingdom
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great location straight off the M5 and easy to find. Plenty of parking, just make sure you book your number plate in on the touchscreen at reception. There is a harvester next door if you want simple food or a drink. I arrived late so didn't try it. Room was spacious with comfy bed, choice of pillows, plenty of tea... More 

Helpful?
Thank Sam A
Naomi H, Front Office Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you Sam A for your review we are pleased to see you found our hotel convenient and met your needs.We are sorry you had trouble getting to sleep with the heating system by rm 021, I hope this won't deter you from staying with us again in the future and be sure to let us know and we will... More 

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