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Holiday Inn Express Taunton M5 Jct 25

3.0 of 5 Blackbrook Park Avenue | Blackbrook Business Park, Taunton TA1 2RW, England
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Certificate of Excellence 2014
Holiday Inn Express Taunton M5 Jct 25
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Holiday Inn Express Taunton M5 Jct 25
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347 reviews from our community

Traveler rating
    138
    144
    47
    13
    5
See reviews for
74
108
24
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
2 of 5 stars Reviewed yesterday NEW via mobile

Staff are unhelpful and unprofessional. I was charged twice for a room. At the time of booking and then after the stay. I received little in the way of apology, was put on hold 4-5 times and the overall conversation lasted 25mins whilst I tried to get my money refunded. We were disappointed with the room - old and a... More 

Was this review helpful? Yes
Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Myself and a few friends stayed at the hotel overnight. The hotel was very peaceful and relaxing I found it very comfortable. The room itself was in great condition everything was up to high standards. We got free wi-fi woohoo and breakfast the next morning. The bed was just sooo comfy it was difficult to wake up we all had... More 

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Telford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The four of us booked this hotel on line with no real knowledge of the area at all. We were really pleased with our choice. As it is right next to the M5 we were slightly concerned that there would be a lot of background traffic noise. There was no need for us to worry. The only thing that the... More 

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Much Wenlock, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Holiday Inn Express in Taunton is a great value hotel to stay in. The rooms are spacious, very clean and comfortable. The staff are attentive and courteous. Breakfast which is included with all rooms, is perfectly adequate with a wide range of choices. The Hotel is well situated being close to the Motorway and near to a Park and... More 

Was this review helpful? Yes
Naomi H, Front Desk at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you wadlowphil for taking your time to review our hotel, I am pleased to hear you thoroughly enjoyed your stay here with us and we were able to reach your needs upon your travel to Taunton. We look forward to seeing you again soon, Kind Regards, Ben Thompson, Guest Service Assistant More 

London, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stopped here for one night while on business/leisure trip. Hotel was quiet, clean and staff were polite and attentive. Couldn't fault the room, cleanliness or breakfast. The hotel is functional, nothing out of this world but an above average stop over. Good value for what was on offer ad would stay here again.

Was this review helpful? Yes
Naomi H, Front Office Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you Glen G for taking the time to review our hotel, I am happy to hear that you enjoyed your stay with us and we look forward to welcoming you again in the near future, Kind Regards, Ben Thompson, Guest Service Assistant More 

Oxford
Top Contributor
153 reviews 153 reviews
38 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 4, 2014 via mobile

This was a quick stop to rest before a business morning in Taunton. Arriving at 6pm, the check-in was fast and efficient. In my room by 6.10pm. The room and shower/toilet were a good size - I particularly liked the lighting options, allowing me to read and write in comfort. King sized bed with choice of pillows - firm and... More 

Was this review helpful? Yes
Naomi H, Front Office Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you for taking the time to review our hotel. I am pleased to hear that you enjoyed your stay with us and it fit the purpose for your visit. We look forward to seeing you again soon. Kind Regards, Gemma Ball Guest Service Manager More 

South Midlands
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 30, 2014

We booked a long weekend to see Somerset and visit the West Somerset Railway. Location was ideal for our needs. We couldn't fault the hotel, the room was clean, modern and comfortable and had everything we needed including free wi-fi. We could only book a twin through Bookings.com but I emailed the hotel direct and requested a quieter double room.... More 

Was this review helpful? Yes
Naomi H, Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you LittleMissClumsy1953 for your kind review. It is lovely to hear that you enjoyed your stay with us and we were able to fulfill your request for a double room. I am pleased that as a vegetarian you found a good choice of food at breakfast. Thank you again and we will look forward to welcoming you back soon.... More 

Beaconsfield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 28, 2014

I stayed two nights at this hotel during September as I visited Taunton to watch Somerset v Middlesex in the County Championship. The hotel was just too far from the city to walk and its situation would have meant walking beside a dual-carriageway. However, to drive was only 10 minutes outside the rush hour. The hotel was comfortable, the staff... More 

Was this review helpful? Yes
Naomi H, Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you for taking the time to review our hotel. The hotel is situated outside the city center but there is a safe walking route in to the town which avoids the dual carriage way. Or there is a park and ride the other side of the motorway roundabout which have frequent bus services in to the town. I am... More 

bedfordshire
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2014

Stayed on a Friday night in a family room. which was really good value at £75 for the room. Very clean and comfy as were the public areas. Breakfast buffet was excellent, full english available, also fresh fruit, muffins, croissants and pan au chocolate and fresh orange juice. Staff very efficient, really friendly and attentive.

Was this review helpful? Yes
Naomi H, Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you for taking the time to review our hotel. It is lovely to hear that you found your room to be clean and comfy and you enjoyed our Express Start breakfast. I will pass on your kind comments about the staff and we will look forward to welcoming you back soon. Kind Regards, Gemma Ball Guest Service Manager More 

Warrington, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 27, 2014

We stayed here last weekend and could not have been more pleased with our rooms. Clean and comfortable rooms and beds and we enjoyed a hearty breakfast. Hotel staff professional as well as friendly. Couldn't ask for more.

Was this review helpful? Yes
Naomi H, Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you Valerie S for taking the time to review our hotel. I am pleased to hear that you enjoyed your stay with us and you found your room clean and comfy and you and your family enjoyed our Express Start breakfast. We hope to see you again soon. Kind Regards, Gemma Ball Guest Service Manager More 

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Additional Information about Holiday Inn Express Taunton M5 Jct 25

Address: Blackbrook Park Avenue | Blackbrook Business Park, Taunton TA1 2RW, England
Phone Number:
Location: United Kingdom > England > Somerset > Taunton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Taunton M5 Jct 25 3*
Number of rooms: 260
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Also Known As:
Holiday Inn Express Taunton m5 Jct 25 Hotel Taunton
Holiday Inn Taunton
Taunton Holiday Inn
Holiday Inn Express Taunton M5 Jct 25 Somerset
Hotel Style:
#5 Romantic Hotel in Taunton
#6 Business Hotel in Taunton

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