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Holiday Inn Express Taunton M5 Jct 25

3.0 of 5 Blackbrook Park Avenue | Blackbrook Business Park, Taunton TA1 2PX, England
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Certificate of Excellence 2014
Holiday Inn Express Taunton M5 Jct 25
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Holiday Inn Express Taunton M5 Jct 25
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358 reviews from our community

Traveler rating
    143
    151
    47
    12
    5
See reviews for
75
114
24
86
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Warrington, UK
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here on the way back home from Cornwall. All was good apart from the fact that the card key would not let us into our room. This was quickly sorted out by reception. The breakfast was very varied and very welcome. No road noise from our room on the second floor - 217. Would stay here again and would... More 

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cardiff
Top Contributor
145 reviews 145 reviews
39 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

stayed a few nights over xmas, very good value for money, nice clean room, comfy bed, warm and cozy, everything in room work fine, free wifi, breakfast was basic but good for its price. staff were friendly, will stay again.

Was this review helpful? Yes 1
Nottinghamshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

You know what to expect from a Holiday Inn express and the hotel in Taunton doesn't let you down. The staff are attentive from the warm welcome at check in to the friendly staff at the complimentary breakfast. Room was very clean. Have used this hotel a few times now and always found it to be of a good standard.

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

From the cheery greeting of Cindy Lou on the reception desk to the excellent cleaning staff, this was a visit that we totally enjoyed. The room was impeccable, with even a choice of hard and soft pillows. The continental breakfast that we expected also offered a hot breakfast. At no extra expense this was a lovely surprise. Again, the staff,... More 

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Naomi H, Reception at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you Les H for taking the time to review our hotel. We're glad to hear that you found our hotel consistently of a good standard on your return. It's lovely to have such positive feedback about our staff which I shall pass on to the team. and we look forward to welcoming you back again soon. Kind Regards, Natasha... More 

Nuneaton Warwickshire Uk
Top Contributor
120 reviews 120 reviews
18 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic staff who were welcoming and made check in and parking easy. Initial mix up with roo sorted immediately. They could not have been more helpful unless they paid my bill. Breakfast was good and there is now a choice of hot food as well as the usual continental. there is a Harvester eating house on the same site should... More 

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Naomi H, Recpetion at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you for taking the time to review our hotel. We're pleased to hear such lovely feedback about our staff which I shall pass on to the rest of the team. We're glad to hear that you were satisfied with your breakfast and we look forward to welcoming you again in the future, Kind Regards, Sasha Wong Guest Service Manager More 

Senior Contributor
23 reviews 23 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in the Holiday Inn Express only a couple of days after staying in the Holiday Inn. Big difference in price the Express being £40 cheaper. The strange thing is they are soar next to each other. Staff great, rooms very good a nice place to stay

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Naomi H, Reception at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you Adctripod for reviewing our hotel. I am happy to hear that you enjoyed your stay with us, I will make sure to pass your kind comments onto the rest of the team, we look forward to welcoming you back again soon, Kind Regards, Sasha Wong Guest Service Manager More 

Epsom, United Kingdom
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely standards in this hotel. Clean, warm, good sized, comfortable rooms and exceptionally good prices. Hotels can be expensive with 2 of us and 2 kids, however, Holiday Inn are changing my mind about all that. I paid £100 for 2 nights with breakfast included for all of us and it was a lovely 'after Xmas/New Year' treat. We managed... More 

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Naomi H, Front of House at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you for taking the time to review our hotel. We're delighted to hear that you were satisfied with the rooms and that we could accommodate your family at a price that you found exceptional. We're glad that this allowed you to have a Christmas/New Year treat and that you had a great stay with us. We hope to welcome... More 

Welwyn Garden City, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

spotlessly clean bedroom, bathroom and common areas. conveniently close to motorway junction but very quiet in hotel bedroom. comfortable well sized bedroom, a very sound couple of nights sleep. breakfast included in room price - not the best breakfast but for the price paid for the room the breakfast is adequate and cannot be faulted. really friendly and helpful staff.... More 

Was this review helpful? Yes
Naomi H, Front of House at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you for taking the time to review our hotel. We are pleased to hear that you found the hotel spotlessly clean and that you enjoyed a good nights rest due to the quietness of the hotel. We're glad that you were satisfied with the comfort and size of your room and have no doubt that this also lead to... More 

Helston, United Kingdom
Top Contributor
90 reviews 90 reviews
38 hotel reviews
333 helpful votes 333 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff very helpful and the room was comfortable and warm (outside it was -6 deg.) however we did find the air-conditioning was noisy whilst trying to sleep and found that we both had dry throats in the morning..............which.lashings of tea at breakfast helped to alleviate..The breakfast is not really Continental style as they include some cooked items but I... More 

Was this review helpful? Yes
Naomi H, Front of House at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you for taking the time to review our hotel. We're glad that you found our staff helpful and the rooms comfortable and warm however we are sorry to hear that you found the air-conditioning noisy. The food options available at breakfast are Brand Standard but are glad that it helped to alleviate the sore throats you acquired during the... More 

Bletchley, England, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I regularly stay here with my wife while we visit family. Normally we have a great stay. Unfortunately this time all did not go well. The nights sleep was fine. However we do stay in an adapted room and the door closer did not work properly and closed the door too fast. The main problem was with the breakfast we... More 

Was this review helpful? Yes
Naomi H, Front of House at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you Adrian for taking the time to review our hotel. We're sorry to hear that your stay with us this time did not live up to your usual expectations of our hotel. We are also sorry to here that you experienced a problem with our breakfast but are glad to hear that you were impressed with the actions of... More 

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Additional Information about Holiday Inn Express Taunton M5 Jct 25

Address: Blackbrook Park Avenue | Blackbrook Business Park, Taunton TA1 2PX, England
Phone Number:
Location: United Kingdom > England > Somerset > Taunton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Taunton M5 Jct 25 3*
Number of rooms: 92
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Also Known As:
Holiday Inn Express Taunton m5 Jct 25 Hotel Taunton
Holiday Inn Taunton
Taunton Holiday Inn
Holiday Inn Express Taunton M5 Jct 25 Somerset
Hotel Style:
#5 Romantic Hotel in Taunton
#7 Business Hotel in Taunton

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