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Holiday Inn Express Taunton M5 Jct 25

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Blackbrook Park Avenue | Blackbrook Business Park, Taunton TA1 2PX, England
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1 room 1 guest
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Holiday Inn Express Taunton M5 Jct 25
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Holiday Inn Express Taunton M5 Jct 25
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433 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Newcastle upon Tyne, United Kingdom
Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great hotel, handy location. Our room was clean, comfortable and had everything that we would expect from a Holiday Inn Express. Breakfast was busy and quite chaotic but the food was good and well displayed. We stayed 2 nights and would stay again if we were passing.

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Southampton, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Room was very clean and tidy, decent TV with freeview. Free parking just had to log the car registration number in reception. Breakfast was a bit of a let down whilst I am sure that the food was fine it was a complete free for all, inadequate seating available had to sit in the lobby. The area where you actually... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

It was a nice and decent place to stay in for a night with my family. The room was clean and the staff is very friendly and helpful. Breakfast was lovely..overall it was a pleasant stay! Will definitely come back if we are on our way to Cornwall or Devon again.

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Naomi H, Front Desk at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you TripAdvisor Member for taking the time to review our Hotel, we are pleased to hear that you had a pleasant stay with us and we look forward to welcoming you again soon to the Hotel, Kind Regards, Cindy Evison, Senior Guest Service Assistant More 

Maidenhead, United Kingdom
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good reception on checking in and the usual benefits for a card holder. Free wi fi which connected first time Breakfast was busy but plently of food available. Easy parking available and a harvester within 2 minutes walk

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TauntonManager, Front Office Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you Ian S for your review of our hotel, I'm glad to read you enjoyed your stay and your breakfast with us, We hope we will see you again very soon Thank you Elizabeth Adams Guest Service Manager More 

Dudley, United Kingdom
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Had a long weekend here to visit some NT properties in the area. Arrived Friday night and duly logged car registration into the Parking Eye Pirates system for the 3 nights I was staying. Enjoyed the stay, staff were helpful and friendly, room was small but clean. Breakfast was kept well stocked by enthusiastic staff and was good except toaster... More 

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TauntonManager, General Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you nr8209 for your review, i am glad to tread that on the most part you enjoyed your stay and I will pass on your kind comments about the service to the rest of the team. Thank you for your feedback regarding the toaster i will pass this onto the breakfast team to ensure that in future, any similar... More 

Ascot, United Kingdom
Level Contributor
131 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Traditional holiday inn express, beware of the parking as despite putting 2 nights in I got a ticket which is still under appeal. Clean, reasonable breakfast, attentive service from the desk. You get what it says on the tin! ~ but make sure your car is registered!

Was this review helpful? Yes 1
TauntonManager, Front Office Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Dear Neil, Thank you very much for your review. I will pass on your kind comments to the team. I apologies that you experienced a problem due to our parking system - if you need any further assistance dealing with this, then please do not hesitate to contact us direct at the hotel. Kind Regards Jenn Howell Guest Service Manager More 

Swindon, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Free wi-fi, nice welcome and effortless checkin. Harvester was next door so no problem with evening meal. Room neat but would have appreciated toiletries come when charging standard £80 for a night (bit let down there). Otherwise no problem.

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TauntonManager, Front Office Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Dear Viji m, Thank you for your review. I am glad that you enjoyed our free wifi and that as a whole you enjoyed your stay with us. If you do ever forget any toiletries please do not hesitate to contact reception where we have a supply of complimentary items. Kind Regards Jenn Howell Guest Service Manager More 

Weybridge, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

For a roadside hotel this was brilliant!! We have two small dogs and because my husband broke his arm we had to book a last minute room instead of camping as planned at our friends wedding. Finding somewhere with rooms available welcoming pets was difficult! We have stayed in holiday inns before and knew the rooms would be clean &... More 

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TauntonManager, Front Office Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you Barbara2956734 for taking the time to rieview your recent stay with us. We are so pleased you and your dogs enjoyed your stay with us and found us to be so friendly and welcoming, we do hope your husbands arm is on the mend. May I just mention that we do have a number of small parks within... More 

Leeds, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 26, 2015

Great hotel if your driving to the South West and need a stop off en-route as its just by the M5. I was put in a room right next to the reception and it was noisy all night long with doors being banged. Had driven a long way and really wanted a good night sleep, but didnt get it. Breakfast... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Dear Matthew R, Thank you for being our guest and for taking the time to write your review. We are very pleased to know that you were satisfied with your recent stay with us particularly with the hotel and the staff. However, I would like to apologize for the noise challenges you experienced from the slamming of doors. We appreciate... More 

saxmundham, UK
Level Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed July 25, 2015

Ideal location close to the motorway, but very quiet. Excellent check in - very friendly staff! Ample room with very comfortable bed, great pillows and snugly duvet! Aircon helps, sofa and two power points - nothing near the bed though, regrettably, so take an extension lead for you phone. Well planned shower room with plentiful fluffy towels. Breakfast ok -... More 

Was this review helpful? Yes
TauntonManager, Front Office Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you rmp1968uk for your very kind comments regarding our hotel. We are very pleased you enjoyed your stay and that you prefer us over other brands also available locally! With regard to the power sockets we keep a number of extension cable available at reception, please feel free to as a member of our team for one next time... More 

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