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All 18 Taunton hotels

Holiday Inn Express Taunton M5 Jct 25

3.0 of 5 Hotel   |   Blackbrook Park Avenue | Blackbrook Business Park, Taunton TA1 2RW, England
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Holiday Inn Express Taunton M5 Jct 25

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Ranked #7 of 18 hotels in Taunton
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
Malcolm R Ipplepen, United Kingdom
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295 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Ipplepen, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Good value basic accommodation on the motorway junction, obviously some distance from the town with a Harvester Pub and Restaurant on site and close to a large Sainsbury - including fuel, Retail Park with various outlets, Hollywood Bowl, Entertainment Centre - with cinema, McDonalds etc. Bedrooms and bathrooms were clean/well maintained and of usual adequate HIE size, public area included... More

Was this review helpful? Yes
HIETeamTaunton, Front Desk Team at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Dear Cathy M and Ian J Thank you for taking the time to write your review. I am glad you enjoyed your stay with us. I am happy to hear that the staff were friendly and helpful and were able to suggest an alternative location where you could eat. I am pleased that you found your room clean. I will... More

Dartmoor National Park, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Can't really fault the HI Express Taunton. Quiet rooms, and clean. Could do with a bit of a makeover. Looking a bit tired. Breakfast was good for a free HIE offering. Duvet covers were thin and scrunchy. Made a right noise if you turn over in the night. One thing I didn't like was the smoking area, it was at... More

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HIETeamTaunton, Front Desk Team at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Dear Suzsea Thank you for taking the time to post a review on tripadvisor. We are pleased hear that in the main you enjoyed your stay with us. We relocated the smoking area in the hopes of cutting back any noise problems around reception area. The new location is monitored by CCTV 24hrs which is closely monitored by the front... More

Farnborough, United Kingdom
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here on business, following on from the Holiday Inn Express in Exeter. On the face of it, the hotels are very similar. The first difference being is that here, you have to ensure that you book your bar in via a touch screen. This avoids getting a £100 parking fine, operated by an independent parking company. Check-in was... More

Was this review helpful? Yes
HIETeamTaunton, Front Desk Team at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Dear Cathy M and Ian J Thank you for taking the time to write your review. I am glad you enjoyed your stay with us. I am happy to hear that the staff were friendly and helpful and were able to suggest an alternative location where you could eat. I am pleased that you found your room clean. I will... More

Norwich, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is good value for money, there is a restaurant next door, in the morning the breakfast is AMAZING. Me and my family usually spend a day at the weekend as well go on holiday and this is a very good place to just stop and relax for the night

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HIETeamTaunton, Front Desk Team at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Dear George, Thank you for your lovely review. I am pleased to hear that you enjoyed our ‘Express Start’ breakfast and find the hotel a convenient place for and your family to stop over during your holidays. We look forward to welcoming you back soon. Kind regards, Sasha Wong Guest Service Manager More

Falmouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 17, 2014

Returning from a business trip to London I caught a train to Bristol Parkway for the drive home to Cornwall on a March night. On arriving at Bristol the fog in the station carpark was thick. I decided to venture off for my long drive home only to get as far as Taunton and decide that enoug was enough, 30... More

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HIETeamTaunton, Front Desk Team at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Thank you for taking the time to post a review on Trip Advisor regarding your recent stay with us. I am pleased to hear that we were able to accommodate you after your busy day. Customer service is very important to us and I will make sure we pass on your kind comments to the rest of the team about... More

Newport
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
5 of 5 stars Reviewed March 14, 2014

My wife and I had to stay here over night as we were working in the area, the staff were very very friendly and willing to help during our nights stay, they even had razors shampoo shower gel all to hand for the "urgent" visit, breakfast was buffet and very good value.

Was this review helpful? Yes
HIETeamTaunton, Front Desk Team at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Dear TrojanNewport Thank you very much for you kind review. Our team are always on hand to help in any way possible especially when you have forgotten something. I am pleased to read that you enjoyed your complimentary ‘express start’ breakfast and I shall pass your kind comments on to our breakfast team. We look forward to welcoming you back... More

Birmingham, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 3, 2014

We stayed in March 2014 for one night as a stopover. The hotel is easy to find just off the M5 and has a Harvester next door. Reception, booking in was easy with friendly staff. The room was the usual high standard for the Holiday Inn, however our only problem was the room was very cold. even with the heating... More

Was this review helpful? Yes 2
TauntonManager, General Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Dear msw-ourtrips Thank you for your review and I am glad you enjoyed your stay with us. I am sorry to hear you had an issue with your heating during your stay, the rooms should heat up very nicely and we have just had a new system put in place to help with this. However when you stay with us... More

Stourbridge
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed February 27, 2014

I have had a few bad experiences of this chain over the years but this s the worst,basically from the moment I checked in it was poor The receptionist in automaton mode asked how i was paying because she couldn't be bothered to check the booking form and see it was a back to my company booking The bed is... More

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TauntonManager, General Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Dear Cliffy315 Thank you for your review and I am devastated to hear of the problems you encountered during your stay. This is not the normal quality or service that we would provide here and the face you really did not seem to enjoy your stay with us is very disappointing to me and my entire team. I would very... More

Senior Contributor
26 reviews 26 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 25, 2014

The pluses of this hotel are ; Great reception staff Comfortable beds Clean Quiet The minuses Breakfast - burnt sausages,raw croissants, plastic tasting eggs. One of the staff is continually going round the dining and kitchen area spraying chemicals. She even started to clean the hot display cabinet using the spray when there was still food in it. Trained staff... More

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TauntonManager, General Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Dear jockfromessex Thank you for your review, I am glad that for the most part you enjoyed your stay and that you found the team to be great. I was very disappointed to see the issues you had with breakfast and I can assure you I have made the breakfast team aware of these issues and we will be working... More

Hamilton, New Zealand
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 24, 2014

We enjoyed our stay here, rooms were nice, staff extremely helpful, nothing was too much trouble. It's nice when you have a choice of either hard or soft pillows! The only complaint was it took a while to locate the hotel, even the GPS didn't seem sure.

Was this review helpful? Yes
TauntonManager, General Manager at Holiday Inn Express Taunton M5 Jct 25, responded to this review

Dear Maureen S Thank you for your comments regarding your stay with us and I am especially glad to see that you found the team to be helpful during your stay. I am surprised you had issues finding the hotel with your GPS, our postcode TA1 2PX normally works very well with GPS system. However if you could let me... More

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Additional Information about Holiday Inn Express Taunton M5 Jct 25

Also Known As:
Holiday Inn Express Taunton m5 Jct 25 Hotel
Holiday Inn Express Taunton m5 Jct 25 Hotel Taunton
Holiday Inn Express Taunton
Holiday Inn Taunton
Taunton Holiday Inn
Holiday Inn Express Taunton M5 Jct 25 Somerset
Address: Blackbrook Park Avenue | Blackbrook Business Park, Taunton TA1 2RW, England
Phone Number:
Location: United Kingdom > England > Somerset > Taunton
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#5 Romantic Hotel in Taunton
#7 Business Hotel in Taunton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Taunton M5 Jct 25 3*
Official Description (provided by the hotel):
Discover south-west England from the modern Holiday Inn Express Taunton M5, Jct. 25 hotel. You can make Holiday Inn Express Taunton hotel your base for exploring the beautiful county of Somerset. We're just a couple of minutes from the M5 motorway for easy access to Devon and Cornwall , and 2 miles from the county town of Taunton. Park in our complimentary car park and check in to your welcoming Guest room, relax in the Great Room with a drink from the bar and enjoy free wireless Internet access. Exeter Airport is 30 miles away, and businesses in downtown Taunton are just a 5-minute drive from Holiday Inn Express Taunton. Delegates can easily attend presentations in one of our 3 naturally-lit meeting rooms thanks to handy M5 motorway access. We're surrounded by family attractions, from the Victorian charm of the West Somerset Steam Railway to the glorious green open spaces of the Quantock Hills. Under-18s stay free when sharing a Family room with their parents. We also include a complimentary hot and continental buffet breakfast in every room rate, so you can get your day off to a great start. ... more   less 
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