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Holiday Inn Express Wakefield

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Queen Street, Wakefield WF1 1JU, England
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Holiday Inn Express Wakefield
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Holiday Inn Express Wakefield
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45 reviews from our community

Traveler rating
    28
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    6
    1
    2
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6
12
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14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Clun, United Kingdom
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed overnight last weekend whilst attending an exhibition in Wakefield. Very convenient for Westgate railway station and excellent first impressions at this hotel. Friendly greeting by staff, room spotless and plenty of towels. All very promising. However my sleep was interrupted twice during the night, the first at around 2am when two women returning from a night out were extremely... More 

Was this review helpful? Yes
Preston, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights last weekend. On arrival I was really impressed with our modern room, its cleanliness and big shower. The self service breakfast was fab. We ate loads and the danish pastries and croissants were really good. The staff at breakfast were polite and cheerful and the whole experience staying at this hotel was enjoyable even though we... More 

Was this review helpful? Yes 1
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, I would like to thank you for leaving such a wonderful review of the hotel, staff and facilities. I do hope we can welcome you back to the hotel again soon. Kind Regards Emma More 

stockton on tees
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked hotel 3 couples in total, very easy check in, (earlier than usual check in time) I agree with others re: parking although you can park in the other car park just round corner and only costs £2.50 per night. Rooms are really spacious,clean and everything that you need. Our window did whistle but it was a really windy... More 

Was this review helpful? Yes
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, Thank you for taking the time to write a review, and I am pleased overall you enjoyed your stay. In regards to your toe incident I am very sorry to hear of this accident - but can see this was recorded in the accident book and the staff seemed to look after you - I have investigated this... More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Our party was staying at the hotel for 1 night, on arrival to the hotel it looked nice especially and I was impressed with the rooms. But, once we departed the next morning my brother was told his £100 deposit will be credited to his bank in the next few days, after a few days the money never got credited... More 

Was this review helpful? Yes 5
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, As per your review - I would like to say that if you require to look at the photographic evidence of your room, I would be more than happy to supply these photo's as explained on the phone. I would suggest in future stays in hotels that you are respectful of the policies emposed by the individual hotel... More 

Tyne and Wear, United Kingdom
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been staying at the hotel for 3-4nights per week since November The hotel staff always provide a warm friendly welcome and do make the effort to go the extra mile to assist where possible. The car parking is limited and many cars often resort to street parking, but this is a city centre hotel in a city that... More 

Was this review helpful? Yes
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, Thank you for taking the time to write such a wonderful review - the team really value your positive feedback and I have ensured all the staff have read this review. I am pleased that you return to us on a regular basis, and If myself or the team can ever be of any assistance, please do not... More 

Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for three midweek days and found hotel and staff absolutely first class. They were very personable and helpful, everywhere was kept scrupulously clean and the self serve breakfasts provided a limited but good range of hot and cold food. Brilliant city centre location and really quiet side street position.

Was this review helpful? Yes
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, I would like to thank you for taking the time to write such a wonderful review - I have also passed on yo9ur comments to the team who were very grateful that someone has acknowledged there hardwork. I do hope we can welcome you back to the hotel again in the near future. Kind Regards Emma More 

Senior Contributor
33 reviews 33 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed on a saturday night.. Good central location. Good clean building. However it was not a great nights sleep for me. Noise all night from people worse for wear coming in banging doors,shouting etc. Also these are the smallest beds i've ever had in any hotel/b&b..really small. My tv was for some reason on the side wall instead of where... More 

Was this review helpful? Yes 1
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, I am very sorry to hear your overall stay was not what you have expected, however I can assure you that the beds are all standard double beds and are as per the standards set out for the brand - but I am sure with beds now getting larger and larger a standard double always seems relatively small... More 

Darlington, United Kingdom
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 17, 2015

Stayed with a group of friends for a birthday weekend, hotel check in was a bit slow but we did have 10 rooms, it was round the corner to the main shopping and bars. Rooms are a good size, all very new, nice bath room and shower, The windows must of not been replaced when the hotel was converted, very... More 

Was this review helpful? Yes 1
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, I would like to thank you for taking the time to write a review and am pleased to see you enjoyed your stay with us. I am sorry to hear your check in was a little slow but with a group check in it can take a little longer as we need to ensure all guests go into... More 

London
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 10, 2015

Stayed here Fri & Sat night, stayed on the fourth floor. The Hotel is very quiet & peaceful even thought it is close-by to pubs & clubs in Wakefield. The room & bathroom is a good size. The Hotel is clean and the reception staff very polite. The night receptionist Ian, is very helpful & poilite to the guests. Nothing... More 

Was this review helpful? Yes 1
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, I would like to thank you for your kind comments - I have passed over your comments to Ian who was thrilled that you found his service helpful. I do hope we can look to welcome you back to the hotel again very soon. Kind Regards Emma More 

oswestry, england
Top Contributor
335 reviews 335 reviews
138 hotel reviews
206 helpful votes 206 helpful votes
5 of 5 stars Reviewed March 10, 2015

We stayed after a gig. Very comfortable, modern, clean room and a large shower. Comfortable average sized double bed, with choice of pillows ! Easy check-in. There was a bar open when we got back from the gig too. Very good buffet breakfast. Free parking, though I did have to wait for someone to leave before I could get in,... More 

Was this review helpful? Yes
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, Thank you very much for taking the time to write a review - I am pleased you enjoyed your stay and do hope we can welcome you back to the hotel again someday. Kind Regards Emma More 

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