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Holiday Inn Express Wakefield

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Queen Street, Wakefield WF1 1JU, England
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Holiday Inn Express Wakefield
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Holiday Inn Express Wakefield
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74 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • German first
  • Any
English first
  • All months
    (74)
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    (30)
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    (11)
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    (2)
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    (31)
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Petersfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 3 days ago NEW

Staff were welcoming, but a bit slow. Rooms very clean and comfortable. Breakfast ok, did not eat in evening as it did not inspire. Surrounded by pubs and nightclubs which were noisy throughout the night spoiling what would otherwise have been a good stopover.

Was this review helpful? Yes
East Anglia
Top Contributor
61 reviews 61 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here a couple of years ago before it became a Holiday Inn, when it was very run down and I couldn't be more amazed at the difference. The rooms are spacious and the bathrooms immaculate with a lovely shower. The staff are very helpful, we asked for the sofa bed to be made up as we had booked... More 

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lincolnshire
Top Contributor
50 reviews 50 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night to visit friends. Looks recently renovated. High standard and value for money. Parking is very restricted but you can use shopping centre car park opposite at a cost of £2:50 a day. Waiting staff very helpful and breakfast good.

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Morecambe
Contributor
11 reviews 11 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

Marked down thanks to staying on a Saturday night and not realising how many stag & hen parties there are in Wakefield of a weekend. The hotel is in the city centre and staff reckon at weekends it's 50/50 family/parties. They'd do better if they could put the parties on different floors to the families, but they certainly didn't that... More 

Was this review helpful? Yes
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel has been newly refurbished. It was a pleasure to stay here for two nights. The rooms were spacious, comfortable and clean. The staff friendly and helpful. I would recommend staying there for easy access to the city centre. I stayed on floor 6 so there was no city noise.

Was this review helpful? Yes
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, Thank you for your kind comments - it seems you had a pleasant stay with us - I do hope we have the opportunity to welcome you back to the hotel again soon. Kind Regards Emma More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Booked through Booking.com but unfortunately due to a system error Holiday Inn Express did not receive our booking details. The staff were excellent and provided us with 2 rooms next door to each other for my parents and I. Highly recommend as the customer service is fab!

Was this review helpful? Yes
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, Thank you for taking the time to write a review on tripadvisor, I am pleased that you enjoyed your stay with us and I have passed over your comments to the team who are very grateful that all their hardwork has been recognised. I do hope you will choose to stay with us again soon. Kind Regards Emma More 

Saumur, France
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

this hotel is amazing! Everything is new and spacious. The staff were very friendly and helpful. The price for our overnight room was the cheapest we could find and it included a very good breakfast including fresh fruit,cereal,croissants,toast,cheese, and cooked items including sausages,beans and scrambled eggs. This is an outstanding hotel and other big companies could learn a lot from... More 

Was this review helpful? Yes
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, I would like to thank you for taking the time to write such a lovely review, I am so very pleased that you found your stay to be pleasant and comfortable and I have passed over your comments in regards to the team, who I am sure are pleased that all their hard work and commitment has been... More 

Greater Newcastle, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Upon arrival I had a long wait to be checked in due to a customer complaining about their bathroom not being up to par. This was slightly irritating as my presence was not acknowledged for a while by the receptionist. However this was followed by checking into my room to discover several pubic hairs littering the bath. Ironically I stayed... More 

Was this review helpful? Yes 1
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, I do believe this review is meant for the Holiday Inn M1 jct 40 - please could you confirm, as I do not seem to be able to trace your reservation with us here at the Holiday Inn Express Wakefield ? Kind Regards Emma More 

Greater Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The place was all newly refurbished, shiny and clean. Beautiful. Comfy beds and choices of firm or soft pillows for every sleeper. The breakfast, although a small selection, was delicious. I'm not a big fan of sausages or eggs, but the scrambled egg was to die for, so fluffy and light! Cured my hangover! The staff were lovely, let my... More 

Was this review helpful? Yes
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, I would like to thank you for taking the time to write a review here on trip advisor, I am very pleased you enjoyed your stay and I do hope we can welcome you back to the hotel again to enjoy the comfort of the room and our fluffy scrambled eggs. Kind Regards Emma More 

Bolton England
Top Contributor
99 reviews 99 reviews
36 hotel reviews
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Cannot fault this stay. Staff were really helpful, allowed me to park in staff parking when I had a bit of a meltdown! The room was spotless, trendy and comfortable. Wonderful bathroom. Tea and coffee making facilities. Air con too. Compared to the shabby Hilton Manchester this place is a gem for less than half the price. Breakfast was good;... More 

Was this review helpful? Yes 1
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, Thank you for taking the time to write a review on tripadvisor, I am very pleased to read that your stay with us was enjoyable and that you would recommend us to others - the staff work hard to provide an excellent service and therefore I have passed on your comments, and I am sure they will be... More 

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