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Holiday Inn Express Wakefield

3.0 of 5 Queen Street, Wakefield WF1 1JU, England
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Holiday Inn Express Wakefield
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Holiday Inn Express Wakefield
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7 reviews from our community

Traveler rating
    3
    3
    1
    0
    0
See reviews for
2
1
Solo
0
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date | Rating
  • English first
  • Any
English first
  • All months
    (7)
  • Mar-May only
    (0)
  • Jun-Aug only
    (0)
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    (2)
  • Dec-Feb only
    (5)
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Glasgow
Contributor
14 reviews 14 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is newly refurbished and very nice, everything was new and fresh. For the money paid you get breakfast thrown in free of charge. Good location in the centre of Wakefield near to the shops. The hotel has some parking but there is the shopping centre across the road and you can park for 24 hours for £2.50 with... More 

Was this review helpful? Yes
West Yorkshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I stayed here last night and cant fault it at all, from the minute I checked in with my family the staff were very welcoming, we have stayed in many hotels and choose to stay in this new hotel rather than the usual one we stay in and we will definitely be coming back, as a family we sometimes struggle... More 

Was this review helpful? Yes
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest I would like to thank you for your kind comments in regards to the hotel, staff and facilities - I have forwarded your comments on to all staff as they really do appreciate it when guest notice the hard work they put in to make a guest feel welcome within the hotel. I am also very pleased that... More 

York, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel has only been open for a fortnight and there have been a few teething problems with the heating and key cards not working straightaway but I don't think I have ever stayed at a hotel with such friendly and helpful staff. They have all been amazing gone out of their way to make everything right. Thank you, all... More 

Was this review helpful? Yes
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, I would like to thank you for taking the time to write a review of your recent stay at the Holiday Inn Express Wakefield - as you stated above there have been a few teething issue's as usually are when a new hotel opens, but I am glad that you felt these issue's where dealt with effectively by... More 

Tyne and Wear, United Kingdom
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's been a long time coming since Wakefield had a decent hotel in the town centre and it's finally here Rooms are great, all very new still Staff go the extra mile to ensure satisfaction of guests A 5min walk from the main shopping area in Wakefield and bars / eateries Car park is small and limited spaces but that's... More 

Was this review helpful? Yes
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, I would like to thank you for taking the time to write a review on Trip Advisor - your kind comments have been forwarded onto the staff, as it is nice to hear when there hard work is appreciated. I regards to the car parking - we do have limited spaces onsite, however we do have an agreement... More 

Glossop, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was looking for somewhere to stay so used my IHG App, found this hotel slap bang in the middle of Wakefield, plenty of places to eat and drink ! It's a new hotel just three weeks old today ! Parking is limited but they have a deal with a local car park at a good price, however you can park... More 

Was this review helpful? Yes
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, I would like to thank you for taking the time to write a review, and I am also pleased you enjoyed your stay with us. I do hope we can welcome you back to the Holiday Inn Express Wakefield in the very near future. Kind Regards Emma Patterson General Manager More 

Leeds, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Booked family room but Sofa beds had not been delivered (has only been open 2weeks) so got 2 next door rooms with 1 double bed to sleep 2, in each room (great as it was mother and son, and grandma) worked better for us as we had own rooms but I would have had concerns if I had booked with... More 

Was this review helpful? Yes
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, Thank you for taking the time to write a review - I would like to apologise sincerely for the Sofa Beds not being delivered on time, but am glad that the arrangements we put in place did actually suit you a little better - unfortunately this was something our control, but I am happy to report this issue... More 

York, United Kingdom
Top Contributor
94 reviews 94 reviews
46 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were really pleasantly surprised here being a city centre location we had expected some noise but had a quiet night with no real disturbance at all. Breakfast room was very busy but adequate supply of all food items and staff were working rapidly to keep up. Only real downsides are a single relatively slow lift and as we were... More 

Was this review helpful? Yes
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, I would like to thank you for taking the time to write a review - I have sent over your comments to the staff, who really appreciate your positive feedback - and the staff do really appreciate it when people notice the hard work they do put in to make everyones stay comfortable and welcoming. I have noted... More 

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Additional Information about Holiday Inn Express Wakefield

Address: Queen Street, Wakefield WF1 1JU, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Wakefield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Wakefield 3*
Number of rooms: 69
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Also Known As:
Wakefield Chasley Hotel

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