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Holiday Inn Express Wakefield

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Queen Street, Wakefield WF1 1JU, England
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1 room 1 guest
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Holiday Inn Express Wakefield
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96 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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derbys
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Booked this hotel as a base for travelling to Leeds Festival, only 1 disabled car parking space but the Duty Manager Ian was always there to help with this, the hotel is spotlessly clean and high quality furnishings, the pillows are the best I have had the pleasure to sleep on recently. My only gripe is that upon check in... More 

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Leigh, United Kingdom
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Couples wkend away never been to wakefield before. I couldn't have picked any better..rooms spotless and felt like we was the first people who had stopped in it. Massive rooms good aircon and amazing shower. The best customer service I've had..Ian was duty manager and he works his socks off as he was on duty covering phone calls, bar and... More 

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Hastings, United Kingdom
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Having stayed at other Holiday Inn's, my husband was dissappointed with this one. The room was fine with a decent shower, mattress was good & tea/ coffee in room & free wifi also BUT the letdown was bar & food service. Several people waiting to be served but no one to serve due to running between reception & bar. Only... More 

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Beverley, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Me and my friend stayed on 10 July for two days and got lost on the way there. Maintenance staff gave directions over the phone and could not have been more helpful. The young man on the desk was very helpful, even swapping our room for one with a window. Next day both lads were just as helpful showing us... More 

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Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, I would like to thank you for your kind review, and I am pleased to hear you enjoyed your stay with us. I am pleased you found the directions from out staff useful ad I have passed over you kind comments to them. I do hope we can welcome you back to the hotel again soon. Kind Regards... More 

Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Much better than the usual Holiday Inn Express, probably because it isn't purpose built, rather a conversion from an older hotel (the swallow if you know Wakefield). Great location in the centre, although parking can be difficult. Usual HIE breakfast, so croissant and pain au chocolate for me, no sausage or eggs as they don't appeal. Staff are friendly and... More 

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Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, Thank you for taking the time to write a review on tripadvisor, I am pleased you found your stay to be enjoyable. I would like to comment that if you do visit us here again, we do have an overflow car park situated adjacent to the hotel, which is part of the Ridings Shopping Centre and is available... More 

Kuala Lumpur
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Believe this is one of the better hotels given the rather limited choice in Wakefield. Probably a little above average holiday inn express standards even, esp. wrt service including cleanliness of the rooms and common areas. Limited parking but there is subsidised public parking in the shopping centre across the road for only about £2 per day/overnight.

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Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Dear Guest, I would like to thank you for taking the time to write a review on trip advisor, I have shared your comments with the rest of the team, as they work hard to keep up the standards within the hotel. I do hope you will vis8it us again some time soon. Kind Regards Emma More 

Scotland
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel while attending a wedding in the local area. Hotel is about 5 minutes walk from Wakefield Westgate train station and sits just off the main shopping area. Room was a good size and clean. Bathroom had a walk in shower. Staff were very helpful whenever we needed to ask them for anything. Breakfast choice was limited... More 

Was this review helpful? Yes
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty . I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Emma More 

stockton on tees
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This our second visit to the Holiday Inn Express, we arrived at 10.45am checked in quick and simple, staff helpfull and polite as always, room was not ready but we were early, not a problem, room ready for 11.30am, Room was very clean, and all the usual stuff at hand, toiletries, towels, air con, tea,coffee, etc. The room was spacious... More 

Was this review helpful? Yes
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty . I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Emma More 

Sunderland, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed one night with family when you arrive outside not so good but when you go in its lovely staff great and the rooms are so clean they are spotless think its all had a makeover bathroom is fantastic shower room lovely

Was this review helpful? Yes
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as . I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Emma More 

London, United Kingdom
Level Contributor
185 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My recent experience with HI Express hotels hasn't been great and I was concerned that at only £50 per night this would all be penny-pinching and corner-cutting, but I was very pleasantly surprised. All of the staff were very friendly and helpful, the hotel is light and bright and our room appeared to have been newly refurbished (or maybe the... More 

Was this review helpful? Yes 2
Emma P, General Manager at Holiday Inn Express Wakefield, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty . I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Emma More 

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