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Premier Inn Darlington East (Morton Park) Hotel

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Morton Park Way | Morton Park, Darlington DL1 4PJ, England
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1 room 1 adult
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Premier Inn Darlington East (Morton Park) Hotel
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412 Reviews from our TripAdvisor Community

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Brandon, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We only had 1 night stay there were 4 of us in two rooms, we would all have happily stayed longer if we had time but it was a quick trip up from South just for the day. The rooms were clean and tidy, could have done with more tea and coffee though, didn't find the note about asking reception... More 

Helpful?
Thank sugajars
Glasgow
1 review
3 of 5 stars Reviewed 1 week ago

Bedding on the single bed in the family room was very dirty and tucked in at walk so that we couldn't see u till we went to our bed at night and corridor smelled like smoke from cigarettes wasn't best

Review collected in partnership with premierinn.com

Helpful?
Thank natalieghewitt
Halifax, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the staff at this premier inn are great - shame about some parents letting their children run feral in the premier inn and restaurant. there are plenty of other places to eat, waiting 30 mins for a main is a lot and the puddings were just not worth the money, three people ordered the same item and one was only... More 

Review collected in partnership with this hotel

Helpful?
Thank Karen S
Edinburgh, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were attending a family party, and this was the closest Premier Inn. We always use Premier Inn as it's always good value and the quality and service is fairly standard. Everything was fine - as I say, standard - although my only criticism was that the bathroom looked quite tired and in need of a refurbishment. Everything else was... More 

Helpful?
Thank KirklistonSteve
Swadlincote, United Kingdom
Level Contributor
40 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here overnight for a party presentation night in Darlington. We knew before we arrived that the hotel was undergoing renovation so we expected some disruption. Upon arrival we got the usual friendly premier inn welcome. Checked in via the check in machine had the room keys in a couple of seconds. Room was large in the first floor... More 

Helpful?
Thank Sharon362
London, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed January 5, 2016

Generally pretty good hotel for the price. People were friendly, breakfast was pretty good (bit of a long wait in the busy time) - but overall an enjoyable, quiet stay. The hotel is not in the most picturesque setting, but for a short stay where we turned up, slept & then left in the morning it was perfectly fine for... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Kevin J
Birmingham, United Kingdom
Level Contributor
87 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed December 19, 2015 via mobile

Me and Becky stayed here last night and although the staff were very helpful, friendly and professional they could only fire fight the problems with the building. 1) our toilet flush would not work - a staff member fixed it as soon as I told reception. 2) could hear the people doing whatever in the room above us - something... More 

Helpful?
1 Thank The_Poppys030514
County Durham, United Kingdom
1 review
1 of 5 stars Reviewed December 17, 2015

I have stayed here with my wife last month, management wasn't nice at all, ignorant and not helpful. Asked for a different room bigger room but she talked about prices straight away, which I was going to pay the difference anyway. Why would she bring the price up first, instead of asking the problem or availability. Not a nice approach.

Helpful?
Thank John M
WhitbreadHotels, Online Customer Services at Premier Inn Darlington East (Morton Park) Hotel, responded to this review

Hi John M Thanks for taking the time to review your experience. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 16, 2015 via mobile

I stayed overnight in the middle of a house move. Unfortunately it was a windy night and something was hitting off the scaffolding outside. This was not the fault of the hotel - they can't help the weather anymore than I could. When I mentioned it and suggested maybe the contractors could be advised to be more mindful of loose... More 

Helpful?
Thank Des M
Liverpool
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 14, 2015 via mobile

We arrived late on after being stuck in snow. The check in was very quick and receptionist was lovely. On arriving in the room it was very dated and could smell smoke. The hotel looks to be under some sort of renovation so was a bit of a building site. The bed did not seem like the usual premier inn... More 

Helpful?
Thank MummyClarky
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