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Bannatyne Hotel Darlington

Certificate of Excellence
Southend Avenue, Darlington DL3 7HZ, England
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Best prices for: 1 room 1 guest
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Bannatyne Hotel Darlington
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Bannatyne Hotel Darlington
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556 reviews from our community

Traveler rating
    286
    167
    64
    26
    13
See reviews for
89
178
26
114
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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  • English first
  • Any
English first
  • All months
    (556)
  • Mar-May only
    (126)
  • Jun-Aug only
    (150)
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    (140)
  • Dec-Feb only
    (140)
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London, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Booked a room last minute as my motorcycle was giving trouble. We got a great rate, fabulous service, friendliest and most helpful staff ever. Everything was clean, tidy and in order. we had a delicious dinner in the restaurant all for 30 pounds.

Was this review helpful? Yes
Durham, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was looking forward to my stay at this hotel, but didn't enjoy the experience at all. The room was small with a low ceiling so felt even smaller. It was noisy as there was a big gap under the door and you could hear everyone who walked along the corridor. Breakfast was OK, the table felt cramped. It wasn't... More 

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Came here with my partner for an overnight stay for my birthday and had a lovely time. The food was amazing and staff all very friendly, enjoyed the cocktails. Spa day was also great, missing it already! Will be returning. Thanks for a lovely weekend.

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Derby, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A very enjoyable weekend stay. Room 45 was lovely and quiet, a little on the small side but nonetheless had everything you could need or wish for; comfortable bed, plenty of tea/coffee making items, clean en-suite with toiletries. The staff are very friendly and helpful. Would stay again and am more than happy to recommend the Bannatyne Hotel at Darlington.

Was this review helpful? Yes 1
ManagementResponse02, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear Brian R Thank you for taking the time to share your feedback following your recent stay with us. I am delighted that you really enjoyed your weekend with us and that all elements of your stay met with your satisfaction. Thank you for your recommendation to other guests to stay with us and we do hope to see you... More 

Scotland
Top Contributor
61 reviews 61 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

I regularly travel to Darlington on business, it takes approx 3.5 hours to drive from home in Edinburgh so have decided to stay overnight instead of my usual crack of dawn start!. I chose this hotel as the reviews were good and it's great location worked well for me. I was warmly welcomed, directed to my room and given any... More 

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ManagementResponse02, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear ArsenalMichael Thank you for taking the time to share your feedback following your recent stay with us. I am delighted that you had such an enjoyable stay. To know that you have enjoyed a friendly service, hearty breakfast and a great nights sleep is very rewarding for the team here and I look forward to sharing your feedback with... More 

London
Top Contributor
52 reviews 52 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel room, though quite small, was very pleasant, clean and well decorated. But the bathroom was very basic. The side panel had partly come away from the bath. The sink had separate hot and cold taps and there were no tooth mugs. There was nowhere to put anything at all in the bathroom - only one small, narrow shelf... More 

Was this review helpful? Yes 1
ManagementResponse02, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear LondonPersephone Thank you for choosing Bannatyne Hotel, Darlington for your recent stay and for taking the time to share your feedback. I am pleased that you were satisfied with so many aspects of your stay including the pleasant room, high standards of cleanliness and decor, attentive staff and good food in the bar. I would like to offer my... More 

Weymouth, Massachusetts
Top Contributor
83 reviews 83 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Yes, we've stayed at Bannatyne's many times while visiting Darlington and I have reviewed it before. It is consistently good and deserves to be considered if you're visiting Darlington. With this visit, our room was upgraded with no additional charge to us. Thank you! The location is perfect! You can walk almost everywhere within the town centre. From the breakfasts... More 

Was this review helpful? Yes 1
ManagementResponse02, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear nottinghall Thank you for taking the time to share your feedback following your recent stay with us. I am delighted that as a returning guest that you experience consistently high standards at the hotel. Thank you for your feedback regarding the excellent breakfasts and dinners that you have enjoyed. Thank you again for taking the time to share your... More 

Round Hill, Virginia, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Very good experience. High quality service, good room, great breakfast and staff very accommodating. I stay in hotels around the world and expect a high level of service. I will stay at this hotel again.

Was this review helpful? Yes
ManagementResponse02, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear Stephen P Thank you for taking the time to share your feedback following your recent stay with us. Your concise review covers all the areas we strive to deliver excellent standards in - service, accommodation, food and accommodating staff, especially knowing that, as an international traveller, you will have experienced many different levels of service. To know we feature... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for two nights with a friend as part of a spa package. Right from arrival, staff were great and made us feel very welcome! Room itself was not huge, but definitely adequate! Wallpaper was peeling slightly but overall a good standard. One thing to mention was how hot the room was! We switched off both radiators when we... More 

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ManagementResponse02, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear Eve T Thank you for taking the time to share your feedback following your recent stay with us. I am thrilled that you experienced excellent levels of customer service throughout your stay. I am pleased that you enjoyed your breakfast and that our complimentary WiFi was appreciated. I would like to offer my apologies for the disruption caused by... More 

Bradford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here in February on a girlie spa night away... managed to get a deal... Evening meal, over night stay, spa treatment and breakfast... Great hotel, lovely room and helpful staff.. Will definitely stay again...

Was this review helpful? Yes 1
ManagementResponse02, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear ajgempire Thank you for choosing Bannatyne Hotel, Darlington for your Spa Break and for taking the time to share your lovely feedback. I am thrilled that you had such a lovely time and I don't think I could summarise your stay better myself... "Great hotel, lovely room and helpful staff" Thank you again for taking the time to share... More 

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