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All 18 Darlington hotels

Bannatyne Hotel Darlington

4.0 of 5 Hotel   |   Southend Avenue, Darlington DL3 7HZ, England
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82%
Ranked #4 of 18 hotels in Darlington
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
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407 people have reviewed this hotel

Traveler rating
    209
    122
    45
    21
    10
See reviews for
67
130
27
90
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Any
English first
Durham, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

I bought a gift voucher for an eyebrow wax for my boyfriend, but I now really wish I hadn't wasted my money... The service we've received has been extremely poor, it has become such a great 'operation' just to get an appointment booked... Who'd have thought a simple eyebrow wax would be so difficult to achieve? Firstly The online booking... More

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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I had the pleasure of staying for 10 days at this hotel and it was a very memorable experience. The staff were lovely, extremely helpful and very polite. All I can say about the restaurant is, if it was closer to where I live, this would be my favourite restaurant. The food was faultless, menu changing every day. Ok, some... More

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Lucy R, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear alyson c Thank you for sharing your thoughts about the Hotel after your extended stay here. I am so pleased that, throughout your stay, you have enjoyed great customer service, a spotless bedroom and such fantastic dining experiences. Thank you again for taking the time to share your feedback and we look forward to seeing you again soon. Kind... More

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for a week and loved it. The building is a but if a maze but is part if it's appeal: it's very nicely presented, clean and pretty. The room I stayed in (46 or 48 I can't remember) was clean, spacious and comfortable - fresh linens and comfortable beds and a generous selection of toiletries. The room I... More

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Lucy R, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear Charlie1320 I am delighted that you had such a pleasant stay with us and that you enjoyed our 'pretty' hotel, your spacious room and our 'brilliant'' hot breakfast menu. I am sorry for any disturbance caused by fellow guests, late night trips to the bathroom. I am thrilled that you had time to enjoy the superb gym and spa... More

1 review
5 of 5 stars Reviewed 1 week ago

This was a friendly and welcoming hotel, right from the moment we walked in. The trip was a present for Christmas and was a spa break with an evening meal, night at the hotel, breakfast and access to the spa with two treatments. The staff were wonderful and gave the impression that nothing was too much trouble for them. The... More

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Lucy R, General Manager at Bannatyne Hotel Darlington, responded to this review

ear Bethany J Thank you for your lovely review following your Spa Break at the Hotel. I am delighted that you thoroughly enjoyed all aspects of your stay, especially our friendly service, lovely room and 'incredible food'. Time away is precious and I am so pleased that this break away, exceeded your expectations. Thank you again for taking the time... More

Poulton Le Fylde, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Bannatyne has something extra special about it.....the staff. All the staff make you feel really welcome, they smile as they pass you in the corridor, give a warm greeting at reception and generally make you feel special. The hotel itself has a lovely boutique feel and a very cosy atmosphere. Ideally placed for a short stroll into Darlington and... More

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Lucy R, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear Thomtara I was delighted to read your review following your recent stay with us. Your review has summarised everything we aim to deliver to our guests, boutique hotel, beautiful surroundings, great food and excellent customer service. As staff, we feel privileged to work in such a beautiful building and we are all committed to ensuring we deliver friendly and... More

Middlesbrough England
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Fabulous hotel right on the edge of town. The room was clean and well presented although it was quite noisy. The hotel sits on a busy road but was not a great problem for us. Breakfast was really good.

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Lucy R, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear Burty8 Thank you for your review following your recent stay with us. I am delighted that we offered everything you were looking for - great location, comfortable rooms and a hearty breakfast. We look forward to seeing you again soon. Kind regards Lucy Readshaw, General Manager More

Stamford, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a midweek stay for a business trip, I had the junior suite which had a separate lounge. The whole place has lots of character, the bar was very nice, I ate in the restaurant which was very pleasant, lovely steak and red wine. I have no hesitation recommending this place, and would happily stay again.

Was this review helpful? Yes
Lucy R, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear M_Rockatanski I am delighted that you really enjoyed your mid week stay with us and found all elements of your stay, including: great food & wine, spacious room and the atmosphere in the Hotel, to be to your satisfaction. We look forward to seeing you again soon. Kind regards Lucy Readshaw, General Manager More

Bath, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I've been staying at this hotel for the last eight years. The rooms are of a reasonable standard, staff are friendly and attentive and, usually, the breakfast is outstanding and a real plus point. Sadly though, they are resting on their laurels and need to check their competition. In the eight years, the bathrooms do not seem to have received... More

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Lucy R, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear Chris W Thank you for taking the time to share your feedback following your recent stay with us. As a long standing, returning guest I am very sorry if you have felt that there has been a drop in bathroom standards over the past few years. I want to offer my assurances that we maintain all aspects of our... More

York, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I stayed for 2 nights in mid March 2014 and the overall end result was a very mixed experience; The building is ideally situated for the centre of Darlington, which if you have not been there is well worth the visit very cosmopolitan style with many bars & pubs. The building is impressive to look at and has reasonable grounds... More

Was this review helpful? Yes 1
Lucy R, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear ELOSOTRAVEL Thank you for taking the time to share your feedback following your recent stay with us. I am pleased that you enjoyed the location of the Hotel, the building & grounds and found all the staff to be friendly and helpful. I am sorry that some aspects of your room, did not meet your requirements. We offer 60... More

Tilbury, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I recently stayed in the Junior Suite for 2 weeks and found the whole experience superb. The room was very comfortable with plenty of space and cleaned daily. The food in the restaurant was very good and the staff were wonderful, smart and always very helpful. I would be more than happy to stay again, all in all it was... More

Was this review helpful? Yes
Lucy R, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear Rob E Thank you so much for taking the time to share your feedback following your recent 2 week stay with us. I am delighted that you enjoyed the service from our team, great food and your Junior Suites. Our four Junior Suites were fully refurbished towards the end of last year and we have received fantastic feedback about... More

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Additional Information about Bannatyne Hotel Darlington

Also Known As:
Darlington Bannatyne Hotel
Address: Southend Avenue, Darlington DL3 7HZ, England
Location: United Kingdom > England > County Durham > Darlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Darlington
#3 Family Hotel in Darlington
#4 Romantic Hotel in Darlington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bannatyne Hotel Darlington 4*
Official Description (provided by the hotel):
Experience a unique blend of luxury accommodation, great service and fine dining with Bannatyne Hotel Darlington. Perfect for business and leisure. Each of our well appointed rooms have FREE wireless internet access and Maxine's Bar & Restaurant makes the perfect venue for meeting friends for coffee, drinks and fine food. Also whether hosting a business meeting or an exhibition, or even getting married, Bannatyne Hotel Darlington is the ideal venue to make your event a success. ... more   less 
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