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All 14 Poole hotels

Premier Inn Poole Centre - Holes Bay

Holes Bay Road, Poole BH15 2BD, England
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Premier Inn Poole Centre - Holes Bay
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79%
Ranked #4 of 14 hotels in Poole
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
BritEngland England
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507 people have reviewed this hotel

Traveler rating
    187
    209
    84
    19
    8
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182
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62
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
England
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A standard Premier Inn offering. Dull décor coupled with a poorly lit bedroom was rather depressing. The double bed was only 4 foot 6 inches wide which is tolerable but not ideal. However, the staff were very pleasant and the breakfast excellent. The exterior of the adjoining top table restaurant is desperately in need of redecoration and does not make... More

Was this review helpful? Yes
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Thank you for your review and your kind feedback regarding our team service and breakfast. The hotel is awaiting full refurbishment of the older rooms as well as an extension, which will include updating the interior design and also change of all beds. Our reception will also become more modern and updated. Hopefully next time you stay with us we... More

Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Good position, handy for town centre, where we attended a family wedding. Rooms clean and comfortable. Staff friendly. Meals in attached restaurant very good. Would recommend this hotel to everyone. Will use again.

Was this review helpful? Yes 1
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Thank you for taking the time to write a review of your stay at Holes Bay. We're really glad to see you had a good stay with us and you found the room comfortable and the service friendly. We are looking forward to seeing you again! Dalma More

Falmouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for one night before catching the ferry to France. Very friendly and helpful staff , great location both for the ferry and only 10 mins walk into town. Bar was lovely had a great evening meal our waiter was very friendly had a good bit of banter with him even though it was very busy. Room was more than... More

Was this review helpful? Yes 1
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Thank you ever so much for the brilliant feedback! It is so rewarding to see a guest going away happy! We definitely do hope to see you back at Holes Bay again! Dalma More

Northwich, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Needing a hotel for a two night stay to attend a family celebration we chose Premier Inn as they are generally consistent. The room was spacious and very clean. There was a fan on in the room and a fresh sheet on the bed if we felt it was too hot for the duvet. That was the understatement! The room... More

Was this review helpful? Yes 1
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Thank you for taking the time to write a review of your stay. Undoubtedly, when we have hot weather, our rooms can become hot as well. The fans and the sheets are provided for your comfort as we appreciate the lack of air-conditioning does not allow full control over the temperature in the room. Thank you for choosing to stay... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a good location not too far from Poole town centre and the harbour side and has all you would expect from a Premier Inn. The staff were friendly as were the restaurant staff at breakfast next door.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Thank you for taking the time to write your review of your stay and of course thank you for spending your holiday in our hotel. We are delighted that you found the accommodation comfortable and the service friendly in both the restaurant and in the hotel. We hope to see you again! Dalma More

Surrey, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nearly 70 years of age and my first tip to dorset. I could not have chosen a better place to stay. The room was clean and tidy, the staff very helpful and a central location for going off to visit other places. I hope to revisit next year as there are still a lot of places to see.

Was this review helpful? Yes 1
Poole_Premier_Inn, Public Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Wow! We feel privileged that you choose to stay with us on your first visit to Dorset! Indeed, there are plenty of places to visit, and we very much hope to see you return to us! Thank you ever so much for your kind words about our room and service. See you again soon! Dalma More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

As we have come to expect from Premier Inn, our stay was excellent. Rooms were spacious and spotless. Staff also very friendly. Attached restaurant was great, food and service brilliant. In a great location for visiting all local attractions.

Was this review helpful? Yes
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Thank you very much for your brilliant feedback! Our aim is to always provide you with the most comfortable stay possible, and reading your comment keeps us motivated to keep providing the best service possible. Thank you for chosing to stay with us. Hope to see you again! Dalma More

Guildford, United Kingdom
Top Contributor
100 reviews 100 reviews
57 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

A group of us stayed just before a family funeral. It suited our purposes admirably. We found the restaurant to be absolutely fine and the waiting staff very friendly and helpful, and accommodating for a group of 9. People need to realise it is a Premier Inn, it isn't a five star hotel, but it is very comfortable. There is... More

Was this review helpful? Yes
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Thank you for choosing to stay with us. We do aim to provide our guests with the most comfortable stay possible and our location is conveniently close to Poole town centre. We are also glad to hear you were satisfied with the service provided in the restaurant, good feedback is what keeps us motivated to provide the best service possible.... More

London, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice room, just a mile from the ferry for the next morning. Breakfast was ok, but although they advertise costa coffee, its filter only. Dinner in restaurant attached was terrible. Sent steak back twice!

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Thank you very much for your feedback regarding your stay. I am very glad you found the room nice and comfortable, and definitely hope to see you again in the future. Sorry to hear you had a problem in the restaurant, I will pass your comment on to their manager. (but I do hope they got your stake right the... More

Grimsby, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed as a family at Holes bay and on the second night 26th July my daughter who was staying in room 39 found bed bugs, many bed bugs. She contacted reception in the middle of the night and was told there was no room to move her and 2 children into. There was no apology. the next morning a... More

Was this review helpful? Yes 1
Poole_Premier_Inn, Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Dear Karen K, Thank you for your feedback on your recent stay. I am very sorry about the disturbance you encountered. However, I am not sure which email address or telephone number you have been using to try and contact me? Both the team and I have not taken any phone calls or emails from you in relation to the... More

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Additional Information about Premier Inn Poole Centre - Holes Bay

Address: Holes Bay Road, Poole BH15 2BD, England
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $$
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Also Known As:
Premier Inn Poole Centre (Holes Bay) Hotel Poole
Premier Inn Poole Centre - Holes Bay Dorset

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Amenities

Bar / Lounge Free Parking Restaurant
Hotel Style
#2 Romantic Hotel in Poole #3 Family Hotel in Poole
Number of rooms
124

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