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All 14 Poole hotels

Premier Inn Poole Centre - Holes Bay

Holes Bay Road, Poole BH15 2BD, England
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79%
Ranked #4 of 14 hotels in Poole
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
paul_oufc Oxford
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511 people have reviewed this hotel

Traveler rating
    188
    212
    84
    19
    8
See reviews for
186
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62
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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English first
Oxford
1 review
4 of 5 stars Reviewed 5 days ago NEW

A good hotel with friendly staff. The rooms were clean and fresh. The outside of the upper rooms of the restaurant are in need of repair and decoration making the place look a little shabby but the welcome inside is good and the food OK. Overall we enjoyed our stay. One of our party did not sleep well but did... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Tipton, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

Lovley hotel staff friendly, very clean, wifi rubbish , they give half hour free when you can get on, I got on once out of 5, if you pay £3.00 its only for 1 person not the room , breakfast could be cheaper at nearly £9.00 a person we ate out

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Dear Linda, Thank you for your kind words regarding the staff service and the cleanliness of the room. It is your feedback that keeps us motivated to provide the best service possible. We constantly try to upgrade our Wi-fi services to make sure you can stay connected at all times. I am sorry you had an issue on this occasion.... More

Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

On the whole a good experience at this hotel but it let itself down by having the heating/thermostatic controls in our room locked on the lowest temperature setting. Therefore unable to adjust the temperature. The written room guide explaining how to adjust temperature contradicted the reality. Apart from this issue all other aspects of our stay were good.

Review collected in partnership with premierinn.com

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Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Dear Nigel, Thank you very much for your feedback. I am sorry to hear you had a problem with the heating control in the room. Because we have been lucky enough to have some very nice and hot summer days, the heater was switched off to accommodate the weather. It is of course possible to switch the heater on when... More

Rochdale, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We had an overnight stop at the Premier Inn Poole Centre in preparation for catching the ferry to France the next day. It was very conveniently situated only 10 minutes from the dock and the accommodation was excellent with dinner and breakfast available next door

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Thank you for giving our service and rooms top ratings. We really appreciate you taking the time to give us such positive feedback. Thank you very much for choosing to stay with us, hope to see you again! Dalma More

England
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A standard Premier Inn offering. Dull décor coupled with a poorly lit bedroom was rather depressing. The double bed was only 4 foot 6 inches wide which is tolerable but not ideal. However, the staff were very pleasant and the breakfast excellent. The exterior of the adjoining top table restaurant is desperately in need of redecoration and does not make... More

Was this review helpful? Yes
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Thank you for your review and your kind feedback regarding our team service and breakfast. The hotel is awaiting full refurbishment of the older rooms as well as an extension, which will include updating the interior design and also change of all beds. Our reception will also become more modern and updated. Hopefully next time you stay with us we... More

Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good position, handy for town centre, where we attended a family wedding. Rooms clean and comfortable. Staff friendly. Meals in attached restaurant very good. Would recommend this hotel to everyone. Will use again.

Was this review helpful? Yes 1
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Thank you for taking the time to write a review of your stay at Holes Bay. We're really glad to see you had a good stay with us and you found the room comfortable and the service friendly. We are looking forward to seeing you again! Dalma More

Falmouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for one night before catching the ferry to France. Very friendly and helpful staff , great location both for the ferry and only 10 mins walk into town. Bar was lovely had a great evening meal our waiter was very friendly had a good bit of banter with him even though it was very busy. Room was more than... More

Was this review helpful? Yes 1
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Thank you ever so much for the brilliant feedback! It is so rewarding to see a guest going away happy! We definitely do hope to see you back at Holes Bay again! Dalma More

Northwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Needing a hotel for a two night stay to attend a family celebration we chose Premier Inn as they are generally consistent. The room was spacious and very clean. There was a fan on in the room and a fresh sheet on the bed if we felt it was too hot for the duvet. That was the understatement! The room... More

Was this review helpful? Yes 1
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Thank you for taking the time to write a review of your stay. Undoubtedly, when we have hot weather, our rooms can become hot as well. The fans and the sheets are provided for your comfort as we appreciate the lack of air-conditioning does not allow full control over the temperature in the room. Thank you for choosing to stay... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is in a good location not too far from Poole town centre and the harbour side and has all you would expect from a Premier Inn. The staff were friendly as were the restaurant staff at breakfast next door.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Thank you for taking the time to write your review of your stay and of course thank you for spending your holiday in our hotel. We are delighted that you found the accommodation comfortable and the service friendly in both the restaurant and in the hotel. We hope to see you again! Dalma More

Surrey, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nearly 70 years of age and my first tip to dorset. I could not have chosen a better place to stay. The room was clean and tidy, the staff very helpful and a central location for going off to visit other places. I hope to revisit next year as there are still a lot of places to see.

Was this review helpful? Yes 2
Poole_Premier_Inn, Public Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Wow! We feel privileged that you choose to stay with us on your first visit to Dorset! Indeed, there are plenty of places to visit, and we very much hope to see you return to us! Thank you ever so much for your kind words about our room and service. See you again soon! Dalma More

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Additional Information about Premier Inn Poole Centre - Holes Bay

Address: Holes Bay Road, Poole BH15 2BD, England
Phone Number:
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $$
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Also Known As:
Premier Inn Poole Centre (Holes Bay) Hotel Poole
Premier Inn Poole Centre - Holes Bay Dorset

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Bar / Lounge Free Parking Restaurant
Hotel Style
#3 Family Hotel in Poole #3 Romantic Hotel in Poole
Number of rooms
124

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