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All 14 Poole hotels

Premier Inn Poole Centre - Holes Bay

Holes Bay Road, Poole BH15 2BD, England
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78%
Ranked #4 of 14 Hotels in Poole
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Christine B Abergavenny, United Kingdom
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530 reviews from our community

Traveler rating
    195
    214
    91
    20
    10
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190
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16
62
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Abergavenny, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

I would recommend this hotel to anyone. The room was clean, the bed was comfortable, we had a great nights sleep. The staff were pleasant both in the hotel and the restaurant. We enjoyed the food. The breakfast was good value for money.

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Maidstone, United Kingdom
1 review
1 of 5 stars Reviewed 5 days ago NEW

All our previous stays have been excellent. It was unfortunate that we were placed in a very dark room overlooking a solid wall some 10 feet away. Had we been staying for more than one night we would probably have asked to be transferred to a better room.

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn Poole Centre - Holes Bay, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the... More

Kent
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here before catching the ferry. Room was very clean, bed comfortable and staff friendly. We dined at the restaurant next door, used our gourmet cards and enjoyed a reduction on the bill. The food was fine. Location is very close to the port and easy walking distance to the town. Overall everything was good.

Review collected in partnership with premierinn.com

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Manchester, United Kingdom
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Having stayed here a few years ago I knew it was well placed for our visit to the RNLI college at Poole just down the road on Friday 12 th September. We paid £184 for our two nights stay including breakfast, but the stay was spoilt by the HGV refrigerated wagons passing all night along the road at the rear... More

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Lowestoft, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

I stayed for two nights recently and picked this as I have a Premier Inn business account. On arrival I noticed the building work going on which unfortunately was right outside my room. As I had driven from Cumbria leaving at 4am I wanted a quick afternoon snooze but due to the unseasonably hot weather I needed the window open... More

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Cheltenham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

We stayed from 8th - 12th September, we were emailed two weeks before to say there were works for a new building taking place but no work would commence until 9am. This we thought was acceptable but as it turned out the builders started work at 7.45am starting up machinery beneath our bedroom window, not happy holiday makers!! We could... More

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Hythe, United Kingdom
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 1 week ago

We had stayed at Holes Bay Premier Inn before and were always satisfied, but our recent visit was a big disappointment. Our room at the back of the hotel (number 114) was rather dated. It was noisy from the road immediately outside with the occasional HGVs passing all through the night making sleep very difficult. If you closed the window... More

Was this review helpful? Yes 2
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Dear Guest, Thank you for choosing to stay with us. I am sorry to read that you found your visit at Holes Bay disappointing and not up to the standards you expected. The rooms on the back are triple glazed for the best possible soundproofing and we try our hardest to provide you with the best service possible. It seems... More

Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived in the dead of night having just got off the LD Lines ferry. Warm welcome, quick explanation as to facilities and breakfast arrangements. Just what we wanted as priority was to get to bed! Great room, all we needed, clean, fresh, hot shower, tea and coffee facilities, TV etc. Good breakfast next door in pub/restaurant. Easy check out procedure.... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes 2
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Dear Chrissie, What a lovely review of your stay! Thank you for sharing your experience. We are looking forward to seeing you again in the future! Dalma Reception 01202 669944 More

Oxford, England, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

booked one night , sorted out with ease the extras when i was there , food was realy good and good choice , staff we very polite and sorted anything out with ease , it makes such a difference when you get what you pay for , when the construction is finished it will be very good , easy to... More

Was this review helpful? Yes
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Dear Maurice, Thank you for writing such a wonderful review. I am glad to read that you were satisfied with our facilities and service and we are looking forward to welcoming you back again soon! Dalma Reception 01202 669944 More

scotland
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We found the hotel thanks to our GPS, parking was fine despite the building works, room was good and clean but soundproofing isn't great, the people upstairs were very heavy footed! Wifi wasn't free and the receptionist tried a bit too hard to be different, we were tired after a long journey and just wanted booked in without the attempts... More

Was this review helpful? Yes 1
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Dear Guest, Thank you very much for taking the time to review your stay with us. I would like to apologize on behalf of the receptionist team member who checked you in for not providing the appropriate service. I realise it is nice to be greeted with some humour at times, but we should definitely recognize the occasions when it... More

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Additional Information about Premier Inn Poole Centre - Holes Bay

Address: Holes Bay Road, Poole BH15 2BD, England
Phone Number:
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $$
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Also Known As:
Premier Inn Poole Centre (Holes Bay) Hotel Poole
Premier Inn Poole Centre - Holes Bay Dorset

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