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Premier Inn Poole Centre - Holes Bay

Holes Bay Road, Poole BH15 2BD, England
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Certificate of Excellence 2014
Premier Inn Poole Centre - Holes Bay
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Premier Inn Poole Centre - Holes Bay
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602 reviews from our community

Traveler rating
    218
    238
    107
    25
    14
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203
214
22
72
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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English first
  • All months
    (602)
  • Mar-May only
    (135)
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    (177)
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    (166)
  • Dec-Feb only
    (124)
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Hertford, United Kingdom
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars NEW

Stayed one night was supposed to be 3 checked out after one the room was cold and the builders started work at 7am That in itself would be ok it was the dirty pub next door which was where breakfast served chairs stained and overall grubby Food poor quality too

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Birmingham, UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel for two nights as a family of three. We booked a family room. Very disappointed with the size of room and bed. Stayed in the Premier Inn in Poole Centre the night before and the bed was huge. This however was tiny and very uncomfortable. Didnt sleep very well and being nearly 9mths pregnant this... More 

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Nottingham, United Kingdom
Top Contributor
54 reviews 54 reviews
39 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

I have reviewed many premier inns as we use them regular as you get exactly what you want. This one is a very good hotel, it's large with plenty of parking and the family room we got was huge. I would recommend booking a table for the restaurant as it gets very busy. The breakfast option is well worth it... More 

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Burton upon Trent, United Kingdom
Top Contributor
86 reviews 86 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

We had booked 2 rooms at the hotel, one a family room and one a double. On arrival at about 2 pm we checked in but the rooms weren't quite ready but no problem to us as we just left our luggage with the receptionist and went out. Unfortunately some guests were not well pleased that check in at 2... More 

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Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Dear Trevor, Thank you for your feedback! I am very sorry to hear you had to experience a delay at check in and I would like to thank you for your understanding. Our rooms are set up with the standard tea and coffee making facilities and we are more than happy to provide you with extras if you require them.... More 

Deal, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

You've seen the TV adds well you get what they say comfy beds clean rooms large bathroom with show and BIG bath it was an excellent faultless stay at the premier inn and with the table table restaurant next door which served very good food .

Review collected in partnership with premierinn.com

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Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Dear Guest, Thank you for taking the time to review your experience! We hope to welcome you back again soon for another Great Night! Kind regards, Dalma Reception 01202 669944 poole.pi@premierinn.com More 

Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On our welcome the check in and helpfulness of the staff were great and no problems. Free parking is great, and although many complained about road works but we had no problems with noise. Only complaints would be the view of room 138 and the corridor door located next to our room which would constantly bang when someone walked through... More 

Review collected in partnership with premierinn.com

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Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Dear Guest, Thank you for your feedback! I am really glad to read you were satisfied with the room and the staff you encountered was friendly and welcoming! We will be updating the upstairs corridors and have the fire doors magnetically pinned to the walls to prevent the doors banging and disturbing the guests. Please do not hesitate to request... More 

Cornwall, Vermont
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A long time since i have stayed in a Premier Inn - but it is what it says it is, and we had a comfortable stay. pleasant staff, clean comfy room, warm and cozy. breakfast at table table is good value with lots to choose from, and unlimited amount to eat and drink - thought that was great, thiugh i... More 

Was this review helpful? Yes
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us. I am glad you had a pleasant stay and would happily return to our hotel. We are looking forward to seeing you again! In regards to your disappointing meail in our restaurant, I would like to apologize and if you feel that you would like... More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Very friendly staff, clean, good location. We ate in the restuarant for dinner and breakfast and although basic pub like food it was very good and excellent value. The bed was comfortable and the room basic and clean. There were sine works being done to the reception area but It didn't effect us at all.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Dear Guest, Thank you for choosing to stay with us. We hope to welcome you back again in the future! Kind regards, Dalma Receptionist 01202 669944 poole.pi@premierinn.com More 

Basingstoke, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

Too expensive compared to neighbouring chain hotel which was £30 cheaper for same quality. Room extremely cold with very thin duvet, no extra blankets and no heating instructions. Had to wrap up in additional clothing to sleep!! Noise from main road heard from the room. Communal door for guests outside room shook our bedroom door with each use. Unfortunately only... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Dear Guest, Thank you for your feedback. I am very sorry to read you found your experience with us disappointing. Our prices are calculated according to availability so it is always advisable to book in advance if you can. I would also recommend looking to book on premierinn.com as our discounted and saver prices are available only online. Please if... More 

Surrey, UK
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed for 2 nights with my three young children in a family room overlooking the car park. Clean, not too noisy given the major road nearby, within easy walking distance of Poole town centre, bus and train stations. The room was spacious with a double, single, single sofa bed and probably room for a cot, their was a bath in... More 

Was this review helpful? Yes
Poole_Premier_Inn, Guest Relations Manager at Premier Inn Poole Centre - Holes Bay, responded to this review

Dear Guest, Thank you for taking the time to write about your experience. I am happy to read you had a nice stay and were satisfied with our facilities. We’re always looking for ways to improve our services and your feedback is valued and appreciated. We now offer two types of Internet access in our hotel, the free unlimited option... More 

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Additional Information about Premier Inn Poole Centre - Holes Bay

Address: Holes Bay Road, Poole BH15 2BD, England
Phone Number:
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $
Number of rooms: 124
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Also Known As:
Premier Inn Poole Centre (Holes Bay) Hotel Poole
Premier Inn Poole Centre - Holes Bay Dorset
Hotel Style:
#4 Business Hotel in Poole
#5 Family Hotel in Poole
#6 Romantic Hotel in Poole

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